Job ID:42267 Location:New Delhi : Unit No.PSP,C02-002 Position Category:Assessors Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, ESG, food safety and quality, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA is a global business that’s invested in the future of your career and the planet, fusing sustainability and purpose to drive positive change. Operating in over 160 countries, we have earned our name as worldwide experts across assessment, advisory, inspection and cybersecurity services, helping our clients build safer, fairer, more secure and sustainable businesses. Here, you’ll get to work for one of the world’s leading global assurance providers, alongside some of the best people in the industry, whose diversity and collective intelligence drives us forward. In our culture of excellence, it is our people that reflect who we are, together sharing a burning ambition to succeed, alongside a strong sense of purpose and mutual respect. Role Purpose LRQA is looking for (Senior) Social Compliance Auditor for India with an excellent opportunity to work in a multinational organization, that is growing consistently and rapidly Who You Are Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work: on environmental, social and governance issues with an amazing team of like-minded creative thinkers in a fast-paced dynamic environment for some of the biggest and most forward-looking brands in the world Key Responsibilities: Undertake social compliance assessments based on LRQA social compliance assessment procedures and specific client expectations outlined in Field Instruction (FI). Deliver quality report according to LRQA and client protocols and timelines; Maintain knowledge of LRQA social compliance assessment procedures and local labor laws; Interactions primarily with internal team members, such as training, coordinator and administrative. Maintain knowledge of LRQA social compliance assessment procedures and local labor laws. Work with team members(co-Assessors) to accomplish tasks during on-site assessment and reporting process. Adhere to all company policies relating to integrity and confidentiality of information. Stay high integrity for schedule leakage, unhealthy consultant on site and bribery attempts. Adhere to all company policies relating to integrity and confidentiality of information. Other assignments as needed. The successful candidate should be able to demonstrate the following: Degree in a major of Law, HR, Occupational Health and Safety or Environment / an advanced degree is preferred Customer service orientation and results orientated, strong business acumen Effective problem solving and negotiation skills Good command of English verbal and written, communication skills. Proficiency in Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools Maintains a global perspective and is culturally sensitive and aware Highest level of personal and professional integrity and ethics. Comfortable with confrontation, with a diplomatic and easy demeanor Ability to operate in a multi-cultural environment with persons of varying socio-economic status Ability to handle sensitive and confidential information. Minimum one (1) year of experience in social compliance auditing and 100 social compliance audit days (verifiable) APSCA RA / CSCA is highly preferable SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus Possess knowledge of International and local labor standards and human rights issues are preferred Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy. Show more Show less

Job ID:42138 Location:Mumbai: Solitaire Corporate Park Position Category:Technical Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Worldwide Inspections (WWI) is a service offering towards LRQA Customers to perform activities related to obtaining assurance on various types of products, equipment etc. WWI Coordinator teams provide subcontracted inspector resources to deliver vendor & site inspections, Expediting Services, Vendor Capability Assessments Services etc. for clients around the globe. This is a Techno-commercial Role focuses on providing end-to-end support for WWI INSPECTIONS from Enquiry / proposal to Execution in accordance with Client Expectations and LRQA Governance. Key Responsibilities Maintain and update LRQA Inspection Services Contractor Management System (i.e., manage supplier CVs, qualifications, contracts, rates in LRQA IS Contractor Data Base, safety essentials, personal protective equipment, insurance documents, LRQA stamp distribution, inspector location map software, etc) Work under the supervision of Subcontractor Operations Manager / Team Leader on various global projects / transactional ad-hoc assignments. Capacity Planning & Recruitment Effective Planning and seamless Inspection Coordination. Monitor WWI Service request dashboard for allocated inspection requests / notifications for prompt support, liaise with LRQA Project Managers, Client facing colleagues, SMEs to understand the specific requirements, participate in project KOMs. Liaise with subcon agencies / independent inspectors for their availability as per inspection /service notification, obtain client's approval, arrange inspection / service on the required date, and issue inspection specific instructions to the subcon agencies / inspectors, update the internal / external clients. Delivers the assignment at optimum costs. Discuss with Region Sales / CFO, Client Operations teams for resource forecasting and promptly provide inputs to TL Identify, Interview and onboard new subcon resources to enhance LRQA Service Delivery Network. Support Resource Coordinators. Manage and Expand Subcontractor data base for the allocated region Contract & Commercial Management Negotiate with Subcons / Subcon Agencies for better costs; achieve / exceed cost savings targets Manage Subcon Contracts – ensure to meet legal and compliance requirements Monitoring expiry of supplier agreements and proactively initiate renewal process Ensure commercial terms are effectively managed, reflecting current market conditions, being fair and equitable to both the sub-contractors and LRQA. Coordination & Availability of Resources Support CFO teams during pre-sales phase with optimum resources and competitive budgets in timely manner to help them win contracts. Plan competent subcon resources according to client schedules, ensure inspection scope definition, latest relevant documents and deliverable expectations are seamlessly communicated to the subcon and physical attendance at required location Review Inspection reports for completeness, technical content, quality (relevance and detail), prior to distributions to the client. Support project progress meetings, participate in bid/no bid discussions Performance Management Monitor region Subcon / Agency performance Monitor the quality of deliverables; support WWI TQ TL as and when required. Payment Process Promptly administer Subcon Payment Process. Ensure the correctness of the invoices (Visits, Rates, OT etc) received from Subcontractor / agency within SLA Ensure subcon invoices are received and processed in timely manner as per SLA Support central SDS in improving their turn-around of the processes for subcontractor payment. Closure & Exiting Resources Ensure proper closure procedures for renewal or termination is followed feedback or evaluation form for non-performing/ non-conforming subcontractors, capture reasons from subcons who no longer want to work with LRQA Ensure upkeep and maintenance of procedures and documents as per LRQA requirements Participate in team meetings Works with Technical Lead & Client Experience Team to effectively investigate customer complaints in accordance with FHS investigation process and make RCA, CAPA, closure recommendations as per laid SOPs’/ procedures within SLA and cascade the learnings within WWI teams Implement mitigation actions of coordinated projects to effectively manage project risks and report and cascade unforeseeable and HSE risks not featured in the risk register to Project Manager Responsible for Quality and Governance for the allocated works Track & report monthly KPIs as per agreed templates /SOPs Work-on staggered timings / shifts (including night shifts), if required, to meet client needs and support the business Perform and fulfil any other / additional responsibilities, accountability assigned Qualifications Technical / Professional Qualifications / Requirements Minimum bachelor’s in engineering in a relevant technical discipline from a recognised university or institution Minimum Working Experience – 5+ Years Excellent Communication skills Adequate experience in project or inspection coordination activities Working knowledge of inspection, QA/QC, fabrication, and construction industries Adequate know-how of various Industries, equipment, materials, applications Good command of English and local language, both in speaking and writing (Knowledge of other languages such as European and Chinese would be an advantage) Awareness and affinity of working with other cultures Negotiation Skills, Commercial acumen Excellent IT skills – word, excel, PowerPoint, internet, databases and have the ability to compile, analyse and large amount of data Excellent interpersonal skills, good team player, flexible Effective time management with the ability to work accurately under pressure and meet demanding deadline. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy. Show more Show less

Job ID:42368 Location:Mumbai: Solitaire Corporate Park, LRQA - Mumbai -Solitaire Corpora Position Category:Administration/Business Support Position Type:Employee Regular Key Responsibiities: Plan visits/activities, ensuring the right assessors are being used and optimised in the right place, and at the right cost to achieve utilisation targets and compliance with accreditation requirements. To undertake a range of activities and resolve queries for internal and external clients. This will include communicating the details of planned visits/activities to Assessors and ensuring contractual requirements and customer expectations are understood. Assist with the RFAT process (both requesting office and receiving office) providing ample notice and correspondence aligned to agreed timescales, supporting the prioritisation of key account Assist and guide the customer to the portal for basic customer queries. Ensure accuracy and completeness of data in BA&IS systems (in line with internal procedures, contractual requirements, cost structures and budget constraints) within or ahead of agreed SLAs, to support smooth delivery of our services. Build and maintain excellent relationships, ensuring contractual requirements and customer expectations are understood. Carry out tasks at the request of managers and actively contribute to team meetings and initiatives. Liaise with and provide support to other team members, departments and offices, as may be required. Develop an understanding of Certification products, services, systems and processes and actively support knowledge transfer in this area. Preparation of Tenders, Renewal contracts (English/Arabic and Certificates for Arabic clients responsible to be delivered as per the KPI’s. Requirements: Degree (Bachelor/ Master) with a minimum of 2-3 years of work experience in Customer Service preferably in a service industry. Strong communication, interpersonal and relationship-building skills Take responsibility for delivery customer needs Ability to proactively understand and assess issues, devise solutions and see them through to resolution Build and support teamwork, engaging actively and supporting others Proficiency in MS Office – a must Good command over English (written as well as spoken) Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy. Show more Show less

Job ID:42443 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular Role purpose: To provide high level administrative support against defined procedures, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. May include delegation and monitoring of other’s work. Key Responsibilities: Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team. Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines. Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes. Deal with complex queries and build relationships with internal/external clients, as appropriate, including resolution of service problems To coach other team members, as appropriate, to achieve effective knowledge transfer and application Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints Technical / Professional Qualifications / Requirements: Bachelor degree from reputable university. Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum). Previous experience from a customer orientated background. Excellent interpersonal and team working skills SAP knowledge in particular Business by Design; advantageous Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy. Show more Show less

Job ID:[[41971]] Location:[[Vadodara, India]] Position Category:[[Full time Employee]] Position Type:[[Regular]] Role Purpose Perform surveys and assess the design, manufacture and in-service aspects of engineering assets against agreed Codes, Standards, specifications and procedures, using experience and knowledge appropriate for routine solutions. Key Responsibilities Perform technical inspections/assessments against defined specifications/scope and provide advice for service delivery within agreed parameters that include budget constraints and contractual requirements. Produce the deliverable (reports/certificates/documents) within the agreed broad parameters in an appropriate format and take responsibility to review other employees work as requested. Discuss/present deliverable to internal/external client at a senior level and suggest alternative solutions where appropriate. Contribute to internal/external client management as appropriate, by acting as point of contact to effectively manage client and LRQA relationships and make recommendations based on client feedback to improve Service Delivery and to help build the business. Seek new opportunities with existing clients and identify new clients within the region, supporting Sales and Marketing activities. Conduct all activities in line with internal procedures, accreditation schemes, legislation and industry standards. Manage your own, and your team’s compliance with health and safety rules, instructions, systems and legal requirements to ensure employees are suitably trained and adequate resources are available to work safely. Technical / Professional Qualifications / Requirements Must have a relevant bachelor’s degree in engineering from a recognised College or University. Shall possess sufficient, relevant previous working experience (minimum 8 years) to demonstrate comprehensive understanding of the relevant requirements, knowledge of Codes and standards and application. NDE Qualifications in PT, MT, RI and UT . Proficiency in English language commensurate with the work (both written and verbal). Effective interpersonal skills . Preference shall be given to candidates holding IBR Competent Person and / or ASME AI qualifications. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

Job ID:41241 Location:Ahmedabad : Mistry Chambers, Vadodara : Naman House : Haribha Position Category:Business Development Position Type:Employee Regular Who are LRQA? LRQA is committed to clients, leading market initiatives, and expertise in risk management. As a global assurance provider, we offer skills in certification, assurance, cybersecurity, inspection, and training. Our focus is on the present, guiding clients toward a safer, sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Purpose: Expand the client network, increase sales, engage inactive clients, assist sales teams, and acquire new business: Generate new client contacts and strengthen relationships. Support external sales with leads. Secure transactional contracts. Collaborate with Operations and Customer Service to retain clients and enhance profitability. Work with marketing to generate high-quality leads. Key Responsibilities: Proactively engage with customers and conduct outbound calls to identify potential clients. Utilize Salesforce for tracking leads, analyzing data, qualifying prospects, and reassigning as necessary. Create new sales opportunities through persistent follow-ups and cold outreach strategies. Manage and nurture active leads within your designated region while thoroughly understanding customer needs. Stay informed on the latest products, services, and competitive landscape to enhance sales efforts. Develop and maintain a comprehensive database of customers and contacts for effective outreach. Collaborate with External Sales teams and work closely with marketing to ensure high-quality lead generation. Ensure efficient quoting processes and maintain profitability for commercial contracts. Foster strong relationships with customer service and technical teams to enhance client satisfaction. Collect client feedback and coordinate with internal teams to address any concerns. Maintain open lines of communication with sales colleagues and the broader business development community. Monitor client meetings, report on competitor activities, and actively participate in sales reviews. Represent LRQA at industry events and make presentations as necessary to enhance visibility. Adhere to LRQA Governance Procedures while pursuing ongoing professional development opportunities. Contribute to the enhancement of LRQA's reputation and support initiatives aimed at business improvement. Technical / Professional Qualifications / Requirements: Bachelor's degree with exxperience manufacturing, power, or energy sectors. Minimum 5 years in lead generation, sales/marketing, and client relations with a proven contract acquisition record. Strong ability to identify client opportunities and execute strategies. Proficient in cold calling and effective communication at all organizational levels. Solid understanding of financial information and commercial awareness. Knowledge of sales principles and CRM systems, preferably Salesforce. Excellent organizational skills with multitasking capability. Strong interpersonal skills for influencing clients and colleagues. Self-motivated and proactive in technical settings. Ability to analyze market intelligence for strategic sales decisions. Team player in a global, multicultural environment. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

Job ID:42137 Location:Mumbai : India Management Office Position Category:Finance Position Type:Employee Regular Who is LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. Role Purpose: The Subject Matter Expert - Record to Report (RTR) will have overall responsibility for managing the day-to-day operations of the RTR processes at LRQA, ensuring alignment with the company’s financial objectives. You will work closely with the Global Process Owner (GPO) to monitor and manage the performance of Infosys, our outsourced service provider, ensuring that service levels meet or exceed agreed SLAs and KPIs. In addition to overseeing operations, you will lead process transitions, ensuring smooth handovers and team readiness through knowledge transfer and training. You will also collaborate with Infosys to identify and implement process improvements, including automation initiatives, to increase efficiency and effectiveness. The role requires strong stakeholder management to foster collaboration and drive continuous improvements across the RTR function. Key Responsibilities: Operational Management: Ensure RTR processes meet or exceed SLAs and KPIs. Act as the first point of escalation for service-related issues, mitigating risks and driving resolution. Process Transition & Change Management: Lead the end-to-end transition of RTR processes, including team setup, knowledge transfer, and training. Communicate and manage process changes, ensuring adoption across stakeholders. Process Improvement & Automation: Collaborate with Infosys on process standardization and automation initiatives to drive continuous improvement in RTR activities. Stakeholder Collaboration: Build strong relationships with internal teams and Infosys to ensure effective service delivery. Promote the outsourced service model and provide guidance on process improvements. Documentation & Reporting: Maintain clear, standardized process documentation and ensure regular reporting on RTR performance and improvements. Technical / Professional Qualifications / Requirements: Bachelor's degree in Finance or related field. MBA and professional accounting qualifications (ACA, ACCA, CIMA, ICWA) are a plus. Experience: 10+ years in RTR, with strong expertise in general ledger management, preferably within a Shared Service environment. Process Improvement: Proven experience in process optimization, automation, and driving continuous improvement. Technical Skills: Advanced MS Office skills (especially Excel) and familiarity with ERP systems (SAP ByD preferred). Leadership & Communication: Strong stakeholder management, problem-solving, and communication skills. Ability to lead cross-functional teams and drive change effectively. This role offers the chance to influence the strategic direction of RTR processes within LRQA, leading improvements, innovations, and transitions that will shape the future of financial operations. If you’re a proactive and experienced finance professional with a passion for process optimization, we’d love to hear from you. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

Who are we? At LRQA , we’re more than a global assurance provider — we’re a team of 5,000+ experts across 150 countries, supporting over 61,000 clients in building a safer, more sustainable future. With deep roots in certification, inspection, cybersecurity, and training, we combine decades of experience with a forward-looking mindset to help our clients manage risk and unlock opportunity. About the Role – WWI Coordinator We’re looking for a techno-commercial professional to join our Worldwide Inspections (WWI) team. In this dynamic role, you’ll coordinate global inspection services — from enquiry to execution — ensuring seamless delivery, cost efficiency, and client satisfaction. This is your chance to work at the intersection of project coordination, subcontractor management, and client engagement , supporting some of the world’s most respected brands. Key Responsibilities Coordinate global inspection services, ensuring timely and high-quality execution Manage subcontractor databases, contracts, and performance Support capacity planning, recruitment, and onboarding of inspection resources Negotiate commercial terms and drive cost optimization Collaborate with cross-functional teams to meet client expectations Review inspection reports and ensure compliance with quality standards Monitor KPIs, support payment processes, and maintain governance documentation What We’re Looking For Bachelor’s degree in Engineering or a relevant technical field 5+ years of experience in inspection coordination or project management Strong understanding of QA/QC, fabrication, and construction industries Excellent communication, negotiation, and stakeholder management skills Proficiency in MS Office and data management tools Ability to work across time zones and cultures; multilingual skills are a plus Why LRQA? Work with a global leader in assurance and sustainability Be part of a mission-driven team shaping safer supply chains Enjoy a collaborative, inclusive, and growth-oriented culture Flexible work arrangements to support global operations Ready to make an impact? Apply now and help us deliver world-class inspection services that matter.

Job ID:40746 Location:Mumbai: Solitaire Corporate Park Position Category:Assessors Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. Role Purpose To undertake complex / tailored business assurance assessments and recommend certification, deferral, suspension, withdrawal of certification against the appropriate standard(s) and lead complex groups / clients / schemes in the above. Key Responsibilities Within authorised area of specialism, undertake business assurance assessments in accordance with current procedures Lead multi-disciplinary assessment teams effectively, ensuring that the visit is completed within the agreed timescales, and co-ordinating team findings to reach conclusions and produce the visit report. Produce high quality visit reports Pass leads and opportunities to appropriate sales colleagues Pass client feedback and insights to appropriate internal recipients Stay abreast of technical developments in own area of expertise, maintaining CPD records and producing them as required Supervise induction/coaching/knowledge transfer for assigned new Assessors Coach Assessors under training, recommending authorisation and further development activities as appropriate Participate fully in Assessor meetings, presenting and coaching others in own area of expertise as appropriate Actively build strong client relationships Specific Job Responsibilities Perform ISO 9001, ISO 14001, ISO 45001, ISO 50001 and 2nd party assessments in the capacity of either Assessor or Lead Assessor in accordance with LRQA latest processes and procedures, Maintain current the knowledge of appropriate regulations and legislation to ensure an effective assessment is undertaken. Essential Technical / Professional Qualifications / Requirements Degree in Engineering – Chemical/Civil /Mechanical Existing IMS assessor with a certification body of repute, or, existing assessor in one or more schemes with a potential to be trained in other scheme(s) to qualify as IMS assessor. Work Experience Quality specific- Worked in an environment providing exposure to basic concepts of quality, continuous improvement, cost of quality, customer satisfaction, problem solving, variation, quality tools. Environment, Health and Safety specific - In a position of responsibility in an industrial organization with high risk environmental and health and safety considerations (such as refinery, steel plant, process industry, heavy engineering), as an Environmental practitioner and/or Safety Officer/Safety practitioner. Assessors should have a general understanding of : Environmental management system specific- relevant laws and regulatory requirements applicable to EMS assessments, techniques for identification of environmental aspects and associated impacts, including knowledge of techniques for significance assessments, air emissions, water and effluent management, waste management, including both hazardous and non-hazardous waste, use, management and contamination of land, other nuisances including noise, smoke, odour, visual impact, vibrations. Health and safety management system specific - legislative requirements related to health and safety, developments in H&S legislation, Civil liability, and other laws relevant to H& S management of OHS hazards and risks using methodologies such as HAZOP techniques, Fault / Event Tree analysis, FMECA etc, identification, classification, reporting and measurement of physical, chemical, biological, ergonomic and occupational exposures risks, safety requirements in workplace, safety during maintenance, working in confined spaces, permit to work systems, fire safety, storage and transportation of flammable, toxic and corrosive substances materials, chemical processes safety, use of personal protective equipment, occupational health & hygiene, work equipment including system reliability, plant and machinery safety, integrity of materials and components and pressure systems. Personal Attributes/ Skills Effective time management Communication skills – good written, verbal and presentation skills Analytical, evaluative Attention to details Interview skills Computer literate – working knowledge of MS Word/Excel/Power Point Appearance/image – dresses appropriately, high standard of personal hygiene Training completed Successfully completed ISO 9000, ISO 14000, OHSAS 18001, ISO 45001, ISO 50001 Lead Assessor Location - Delhi Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customized assurance, cybersecurity, inspection, and training. While we're proud of our heritage, it's who we are today that really matters because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates 315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. **Role Purpose:** - Manage existing accounts and build the client base to achieve high sales targets. - Generate new business and proactively manage specified accounts to promote LRQA products and services. - Build key customer relationships, identify business opportunities, negotiate, and close business deals within defined geographical locations, sectors, and services. - Leverage relationships with operations teams to ensure excellent service delivery, leading to client satisfaction and retention. - Work with Operations and Customer Service to retain the current client base, sustain relationships, and improve the share of the wallet and profitability of the existing client portfolio. Work closely with other sales and marketing teams (and other relevant internal departments) to present solutions and services to clients to increase sales opportunities and maximize the ability to achieve agreed business plans, strategies, and budgets. **Key Responsibilities:** - Develop profitable and sustainable sales growth at assigned or new accounts to achieve/exceed agreed sales targets. - Liaise with technical delivery teams to ensure their involvement in defining resource capacity/capability and providing proposal/bid preparation support. - Develop a thorough understanding of our clients" business to create a clear value proposition for customers. Implement appropriate account management strategies for designated Accounts to proactively create cross-selling of our full range of Energy services with viable solutions to meet clients" needs. - Maintain a thorough understanding of the clients" end-use markets, their important customers, and their main competitors, and share this understanding with the wider sales, customer service, and operations teams. - Establish and maintain strong working relationships with customer services and technical delivery teams to ensure effective quoting and successful delivery of services to your clients. - Follow up leads received from technical delivery/customer service teams and work with clients and relevant internal stakeholders to define the scope of works, prepare bids, and see them through to execution. - Collect feedback from clients and work with internal teams to resolve client concerns; identify trends and make recommendations for implementing solutions. - Keep strong communication lines open with other sales colleagues, account managers, and the business development community across Energy and the wider LR Group. - Determine clients" future needs and provide detailed client feedback to relevant departments regarding product requirements and enhancements. Ensure internally that adequate follow-up with the client takes place. - Manage the CRM plan for designated accounts, including overall customer satisfaction and profitability, to retain and grow the lifetime value of clients, including meeting or exceeding sales targets. - Monitor and report on all client meetings and visits for each client in SalesForce, including relevant competitor activity. Disseminate this information to the line manager. Contribute to appropriate sales review meetings. - Support and represent LRQA at industry events, local seminars, and presentations as required. - Conduct activities following internal procedures, accreditation schemes, legislation, and industry standards, as well as entering all leads/opportunities in Salesforce. - Pursue Continuous Professional Development and maintain a high degree of discipline knowledge and awareness. - As appropriate, coach technical delivery and customer service teams toward a more client-focused and commercial approach. - Contribute to protecting and enhancing the reputation of LRQA and to improving the business by putting forward new ideas and supporting the implementation of change to meet the future needs of the business. - Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions, and systems and refuse to undertake or sell work that compromises your or your colleagues" safety or health. - Report in a timely manner all incidents, including near misses and safety observations (NMSO), accidents, and injuries, and raise any health and safety concerns with your line manager.,

Job ID:42513 Location:Mumbai: Solitaire Corporate Park Position Category:Client Management Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Purpose As a key member of our back office operations team, you will be instrumental in delivering exceptional support that sets Lloyd’s Register apart. You will ensure a seamless and positive experience for both internal and external customers by providing efficient, accurate, and proactive operational support. Your ability to resolve issues swiftly and exceed expectations will be central to our customer satisfaction and operational excellence. Key Responsibilities Build and maintain strong relationships with internal and external stakeholders, ensuring a clear understanding of contractual obligations and customer expectations. Interpret contract terms and generate accurate, timely project invoices; escalate service delivery issues to the appropriate team or manager as needed. Maintain data accuracy and completeness in internal systems, ensuring updates align with customer requirements. Ensure all systems are updated with relevant notes and purchase order details. Prepare, verify, and issue certificates in accordance with or ahead of agreed service level agreements (SLAs). Review and process subcontractor invoices, meeting performance targets in line with global and local KPIs. Support team initiatives and contribute to meetings, taking on tasks as requested by people managers. Collaborate with and provide assistance to other team members to ensure smooth operations. Develop a working knowledge of certification products, services, systems, and processes. Qualifications & Requirements Bachelor’s degree in Commerce, Accounting, or Finance. Proven experience in accounting or financial operations. Proficiency in English, both written and verbal. Working knowledge of SAP is preferred. Strong communication and interpersonal skills with a customer-centric mindset. Ability to understand customer needs and deliver effective solutions. Analytical thinking and problem-solving skills with a proactive approach. Excellent team collaboration and relationship-building abilities. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

As a key member of the back office operations team at LRQA, you play a crucial role in delivering exceptional support that distinguishes Lloyds Register in the market. Your responsibility is to ensure a seamless and positive experience for both internal and external customers by providing efficient, accurate, and proactive operational support. By swiftly resolving issues and exceeding expectations, you will significantly contribute to customer satisfaction and operational excellence. Your primary responsibilities include building and maintaining strong relationships with internal and external stakeholders, ensuring a clear understanding of contractual obligations and customer expectations. You will interpret contract terms, generate accurate project invoices, and escalate service delivery issues when necessary. It is essential to maintain data accuracy in internal systems, update relevant notes and purchase order details, and issue certificates in compliance with service level agreements. Additionally, you will review and process subcontractor invoices, support team initiatives, and develop a working knowledge of certification products, services, systems, and processes. To qualify for this role, you should hold a Bachelor's degree in Commerce, Accounting, or Finance and have proven experience in accounting or financial operations. Proficiency in English, both written and verbal, is required, while working knowledge of SAP is preferred. Strong communication and interpersonal skills with a customer-centric mindset are essential. You should possess analytical thinking and problem-solving skills, along with a proactive approach. Excellent team collaboration and relationship-building abilities will be crucial to your success in this role. At LRQA, diversity and inclusion are integral to our culture. We are committed to creating an inclusive environment that values different perspectives, understanding the positive impact this diversity brings to our business, clients, and employees. By embracing diverse perspectives, we aim to build a safer and more sustainable future and create a workplace where everyone wants to work. Join our diverse team at LRQA and be part of a community dedicated to making a positive impact on the world. LRQA is a leading global assurance provider, known for its integrity and expertise in supporting clients on their journey towards a safer, more secure, and sustainable future. Join us in our mission to create a better world for all.,

Job ID:41238 Location:Mumbai: Solitaire Corporate Park Position Category:Surveyor Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 150 countries, with 5000+ experts supporting more than 61,000 clients across a diverse range of sectors and markets. Role Purpose To provide technical review support for EU services specifically PED schemes against defined procedures with some discretion over priorities of workload. Undertakes a range of technical review/support activities and resolves queries for internal/external clients, In particular, conduct technical reviews of client organization files, after each visit requiring a certification decision; client files would contain information such as : commercial agreement, assessment report, certificate Produce reports of technical review/support work carried out Key Responsibilities To review pending technical review tasks on a daily basis Complete Contract review, for assigned jobs; when required, discuss with other technical reviewers with a goal to ensure that set KPIs are achieved Complete Technical review, for assigned jobs; when required, discuss with other technical reviewers/Decision makers, and pick up files for technical reviews with a goal to ensure that set KPIs are achieved Upload Technical review findings/checklist, raise Assessor feedback, raise Office actions, as appropriate Deal with queries and build relationships with internal & external clients, as appropriate To coach other team members, as appropriate, to achieve effective knowledge transfer and application Deliver Client training in area of specialisation, as appropriate. Stay abreast of technical developments in own area of expertise, maintaining CPD records and producing them as required Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints Ensure that all internal client stakeholders are kept informed of changes and issues, escalating as appropriate Maintain professional competence by keeping abreast of technical and other developments in own area of expertise, maintaining CPD records, updating LRQA CV, maintaining professional registrations and producing records of competence as required Actively build strong internal relationships Perform additional and ad hoc tasks promptly as required such as assessor development Maintain the TR codes by conducting minimum number of reviews and AM. Maintain Trainer qualification by participating in training programs as a Trainer. To review pending technical review tasks on a daily basis Qualifications Technical / Professional Qualifications / Requirements Degree in Engineering (preferable Mechanical/ Welding Technology) in a relevant subject with minimum 3 years’ experience in the manufacturing / quality/welding/ design. Preferred with a background in welding, with experience in Welding Procedure and Personnel Qualification. Holding an International Welding Engineer (IWE) qualification or Degree/ Post Graduate degree in Welding Technology is a strong advantage. Preferred with understanding of PED Directive 2014/68/EU and the conformity Modules Preferred with understanding of Materials/ Welding/ NDE and experience in related fields. Preferred with understanding of Various International Codes and Standards like ASME/ EN Codes. Substantial experience of management systems/scheme requirements and their application Substantial experience in third party auditing/assessment including system level auditing and process level auditing Substantial industry experience in specialist sector, preferably within a management systems environment Understanding/appreciation of relevant legal/regulatory framework Understanding of ISO 9001 / 17020 / 17065 / 17025 / 17021/17024 Schemes is preferable Knowledge of client’s business sector - Knowledge of the terminology, practices and processes common to a client’s business sector sufficient to understand an audit report in the context of the management system standard or other normative document. Employment : Full time Why apply with us We are a dynamic company committed to providing exceptional service to our clients. Our team is dedicated to maintaining high standards of customer satisfaction and support. Join us and be a part of a collaborative and forward-thinking organization. To apply, please submit your resume with detailing your relevant experience . Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.

Job ID:42138 Location:Mumbai: Solitaire Corporate Park Position Category:Technical Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Worldwide Inspections (WWI) is a service offering towards LRQA Customers to perform activities related to obtaining assurance on various types of products, equipment etc. WWI Coordinator teams provide subcontracted inspector resources to deliver vendor & site inspections, Expediting Services, Vendor Capability Assessments Services etc. for clients around the globe. This is a Techno-commercial Role focuses on providing end-to-end support for WWI INSPECTIONS from Enquiry / proposal to Execution in accordance with Client Expectations and LRQA Governance. Key Responsibilities Maintain and update LRQA Inspection Services Contractor Management System (i.e., manage supplier CVs, qualifications, contracts, rates in LRQA IS Contractor Data Base, safety essentials, personal protective equipment, insurance documents, LRQA stamp distribution, inspector location map software, etc) Work under the supervision of Subcontractor Operations Manager / Team Leader on various global projects / transactional ad-hoc assignments. Capacity Planning & Recruitment Effective Planning and seamless Inspection Coordination. Monitor WWI Service request dashboard for allocated inspection requests / notifications for prompt support, liaise with LRQA Project Managers, Client facing colleagues, SMEs to understand the specific requirements, participate in project KOMs. Liaise with subcon agencies / independent inspectors for their availability as per inspection /service notification, obtain client's approval, arrange inspection / service on the required date, and issue inspection specific instructions to the subcon agencies / inspectors, update the internal / external clients. Delivers the assignment at optimum costs. Discuss with Region Sales / CFO, Client Operations teams for resource forecasting and promptly provide inputs to TL Identify, Interview and onboard new subcon resources to enhance LRQA Service Delivery Network. Support Resource Coordinators. Manage and Expand Subcontractor data base for the allocated region Contract & Commercial Management Negotiate with Subcons / Subcon Agencies for better costs; achieve / exceed cost savings targets Manage Subcon Contracts – ensure to meet legal and compliance requirements Monitoring expiry of supplier agreements and proactively initiate renewal process Ensure commercial terms are effectively managed, reflecting current market conditions, being fair and equitable to both the sub-contractors and LRQA. Coordination & Availability of Resources Support CFO teams during pre-sales phase with optimum resources and competitive budgets in timely manner to help them win contracts. Plan competent subcon resources according to client schedules, ensure inspection scope definition, latest relevant documents and deliverable expectations are seamlessly communicated to the subcon and physical attendance at required location Review Inspection reports for completeness, technical content, quality (relevance and detail), prior to distributions to the client. Support project progress meetings, participate in bid/no bid discussions Performance Management Monitor region Subcon / Agency performance Monitor the quality of deliverables; support WWI TQ TL as and when required. Payment Process Promptly administer Subcon Payment Process. Ensure the correctness of the invoices (Visits, Rates, OT etc) received from Subcontractor / agency within SLA Ensure subcon invoices are received and processed in timely manner as per SLA Support central SDS in improving their turn-around of the processes for subcontractor payment. Closure & Exiting Resources Ensure proper closure procedures for renewal or termination is followed feedback or evaluation form for non-performing/ non-conforming subcontractors, capture reasons from subcons who no longer want to work with LRQA Ensure upkeep and maintenance of procedures and documents as per LRQA requirements Participate in team meetings Works with Technical Lead & Client Experience Team to effectively investigate customer complaints in accordance with FHS investigation process and make RCA, CAPA, closure recommendations as per laid SOPs’/ procedures within SLA and cascade the learnings within WWI teams Implement mitigation actions of coordinated projects to effectively manage project risks and report and cascade unforeseeable and HSE risks not featured in the risk register to Project Manager Responsible for Quality and Governance for the allocated works Track & report monthly KPIs as per agreed templates /SOPs Work-on staggered timings / shifts (including night shifts), if required, to meet client needs and support the business Perform and fulfil any other / additional responsibilities, accountability assigned Qualifications Technical / Professional Qualifications / Requirements Minimum bachelor’s in engineering in a relevant technical discipline from a recognised university or institution Minimum Working Experience – 5+ Years Excellent Communication skills Adequate experience in project or inspection coordination activities Working knowledge of inspection, QA/QC, fabrication, and construction industries Adequate know-how of various Industries, equipment, materials, applications Good command of English and local language, both in speaking and writing (Knowledge of other languages such as European and Chinese would be an advantage) Awareness and affinity of working with other cultures Negotiation Skills, Commercial acumen Excellent IT skills – word, excel, PowerPoint, internet, databases and have the ability to compile, analyse and large amount of data Excellent interpersonal skills, good team player, flexible Effective time management with the ability to work accurately under pressure and meet demanding deadline. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). Copyright © LRQA 2021. All rights reserved. Terms of use. Privacy Policy.