HR Manager

Job Title: Virtual HR Manager - Small Business Champion Location: Fully Remote About Us: "We are a dedicated provider of comprehensive virtual HR solutions designed exclusively for the unique needs of small business owners.", Our core mission is to empower entrepreneurs and small business leaders by taking the complexities of HR off their plates, allowing them to focus on growth and innovation. We partner closely with our clients, implementing structured HR frameworks and providing day-to-day support to foster compliant, productive, and positive workplaces. The Opportunity: Are You Passionate About Empowering Small Businesses? This isn't just another HR role. We are seeking a truly dedicated Virtual HR Manager whose primary passion and first priority is to support and champion small business owners (SBOs). If you are driven by the desire to make a tangible impact on the success of small enterprises and possess a foundational understanding of HR principles, this role is designed for you. You will be a crucial partner to multiple small business clients, managing their complete end-to-end Hire-to-Retire HR framework. You will guide them through our comprehensive 52-week HR program, ensuring they build solid HR foundations, while also managing their ongoing, day-to-day HR activities. This role is ONLY for candidates who genuinely want to dedicate their HR expertise to helping small businesses thrive. While comprehensive training on our specific methodologies and client management systems will be provided, a mandatory baseline knowledge of core HR functions is essential. Key Responsibilities: Client Relationship Management & SBO Advocacy: Serve as the primary, trusted HR point of contact for a portfolio of diverse small business clients. Build strong, empathetic relationships, understanding the unique challenges and goals of each SBO. Act as a proactive advisor, translating HR best practices into practical, actionable solutions suitable for small business environments. End-to-End HR Lifecycle Management (Hire-to-Retire): Talent Acquisition: Assist clients with job description creation, effective posting strategies, candidate screening, interview coordination, offer negotiation, and background checks, tailored for small business budgets and needs. Onboarding: Develop and implement streamlined onboarding processes to effectively integrate new hires into small, often close-knit, teams. Employee Relations: Provide guidance to SBOs on handling employee inquiries, conflict resolution, disciplinary actions, and performance issues in a compliant and fair manner. Performance Management: Help clients establish simple, effective performance review cycles and feedback mechanisms appropriate for their size and culture. Compliance: Guide clients on fundamental federal, state, and local employment law compliance (e.g., wage & hour, EEO, basic leave laws), handbook essentials, and record-keeping requirements. Compensation & Benefits Administration Support: Assist clients in understanding and administering basic compensation structures and liaising with benefit brokers (Note: Deep benefits design is likely out of scope, focus is on administration and communication). Offboarding: Manage the termination and resignation process, including exit interviews, final pay calculations, and ensuring smooth transitions. 52-Week HR Program Implementation: Systematically guide clients through our structured 52-week HR program, covering foundational HR topics week-by-week. Track client progress, provide necessary resources and templates, and adapt the program elements to individual client needs. Ensure clients understand and implement key HR practices introduced throughout the program. Day-to-Day HR Operations: Respond promptly and effectively to client HR inquiries and requests. Maintain organized and confidential client HR records. Assist with HR administrative tasks as needed for various clients (e.g., generating simple reports, managing HRIS data entry if applicable). Mandatory Qualifications & Skills: Demonstrable Passion for Small Business: This is non-negotiable. Your cover letter must articulate why supporting SBOs is your primary professional motivation. Foundational HR Knowledge: A solid understanding of core HR principles and the employee lifecycle (recruiting, onboarding, basic employee relations, compliance fundamentals, offboarding) is absolutely required. Exceptional Communication Skills: Ability to explain HR concepts clearly and concisely to non-HR professionals (our SBO clients) both verbally and in writing. Empathetic and patient communication style. Strong Organizational & Time Management Skills: Proven ability to manage multiple clients, prioritize tasks effectively, and meet deadlines in a remote environment. Tech Savvy: Proficient with common office software (MS Office/Google Suite) and comfortable learning and using HRIS, ATS, and virtual communication platforms (Zoom, Slack, etc.). High Degree of Autonomy & Proactiveness: Ability to work independently, take initiative, anticipate client needs, and solve problems effectively. Adaptability & Resilience: Comfortable working with diverse clients across various industries and navigating the unique, sometimes resource-constrained, environment of small businesses. Desired Qualifications (Nice-to-Haves): years of experience in an HR Generalist, HR Coordinator, or similar role. Experience working directly with small businesses or in a consulting/client-facing role. Formal HR certification. Experience implementing structured programs or projects. What We Offer: Targeted Training: Comprehensive training on our unique 52-week HR program, client management best practices, and the specific tools we use. Meaningful Work: The opportunity to make a direct, visible impact on the success and sustainability of multiple small businesses. Variety & Learning: Exposure to diverse industries and HR challenges, fostering broad HR expertise. Flexibility: A fully remote working environment. Supportive Culture: Collaboration within a team dedicated to the same mission. Who Should Apply: If you read this description and felt a strong connection to the mission of empowering small business owners, if you see HR as a tool to help these vital enterprises succeed, and if you meet the mandatory requirements – we urge you to apply. This is a unique opportunity to align your HR skills with your passion for supporting the small business community. How to Apply: Please submit: Your resume detailing your HR knowledge and experience. A compelling cover letter that specifically addresses: Why you are passionate about helping small business owners. Why this specific focus makes this role your first priority compared to other HR opportunities. How your foundational HR knowledge makes you a suitable candidate to build upon with our training. We look forward to hearing from dedicated SBO HR Champions who want to work remotely and supporting the clients across. Please note personal laptop and be on camera is mandatory during all the meetings and internal discusisons to make the commnication truly effective.