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5.0 years

4 - 9 Lacs

Verna

On-site

Join our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. How You'll Help Us Connect the World: We are looking for an Engineer, NPI to be based at our site in Goa,India. This role will be responsible to provide technical direction to all phases of Process Engineering to improve quality, reduce costs and maximize production that will establish the company as a world class low-cost quality producer. The incumbent will also be responsible for transfer of new product from different plant or location. You Will Make an Impact By: Provide technical assistance by evaluating current process problems and instructing manufacturing in the proper course of action to reduce scrap, improve quality and maximize production. Responsible for transfer of new product from different plant or location Line/layout readiness for new products Process setup for new products Maintain technical and process information on product specification drawings by analyzing current process for change, review new product specifications in order to reduce start-up scrap, minimize downtime and improve quality. Improve machine efficiencies by analyzing manufacturing process for excessive scrap, machine downtime and poor quality in order to improve downtime, quality, machine productivity and product yields. Provide technical support to Product Engineering and Material Engineering by assisting in raw material evaluations, new product development, and product improvement in order to improve costs, improve quality and improve customer lead times. Assist in production line layout and design by formulating specifications, implementing capital requests and selecting contractors or vendors so that equipment design, layout and purchase can be completed according to specification, on time and within budget. Elaborate actions plan to prevent non-conformity product situation Works in close co-ordination with works coordinators and Operations Supervisors to ensure establishment of work priorities/schedules Will help Analyzing and addressing production defects with Quality Representatives Works on problems of diverse scope where analysis of situations or data requires a review of identifiable factors. Required Qualifications for Consideration: B.E / B.Tech inElectronics and Telecommunication / Electronics and Communicationwith preferably 5 + years of work experience in a medium volume /mix electro-mechanical manufacturing or production environment with emphasis on manufacturing processes. Experience in Fiber Manufacturing Experience in Fiber Terminationand Testing is mandatory You Will Excite Us If You Have: Experience in SAP Experience in new product introduction Experience in manufacturing process engineering Industrial Engineering experience Demonstrated competencies and physical, mental, & interpersonal skills. Ability to effectively interact with personnel of various levels and disciplines. Ability to regularly contact, influence and negotiate with both internal and external individuals on complex issue Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. ANDREW is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.andrew.com/

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ob Description You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earning's potential. Responsibilities To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills Successfully sold into Large Enterprise Organizations across Industries. 7+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the West Market of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a key member of our growing Global CSIRT, the Senior Incident Responder is on the ‘front lines’ of the Salesforce production environment; leading a group of incident responders that protect our critical infrastructure and our customers’ data from the latest information security threats. You will be contributing to significant CSIRT projects, conducting threat hunts, enhancing detection and incident response capabilities, and improving core CSIRT workflows and processes. Working hours correspond to our “follow the sun” operating model and shift according to daylight savings during the year. This is a full-time position, based in Hyderabad or Bangalore, hybrid “Office-flex”, set shift work position. Shifts begin no earlier than 04:00am (IST), and include one fixed weekend shift. Required Skills 5+ years of prior specialised security operations experience consisting of: Flexibility, drive, integrity, and creative problem-solving skills Operational experience performing incident response with Endpoint Detection and Response (EDR) solutions i.e. Crowdstrike etc. Operational experience with log analysis platforms i.e. Splunk, Google Security Operations etc. The ability to build strong relationships with peers both internal and external to your functional group, and with peers/professional organisations outside your company Customer-centric attitude and focus on providing best-in-class service for customers and stakeholders The willingness to apply yourself to learning new skills and gaining certifications Strong verbal and written communication skills; ability to communicate effectively and clearly to both technical and non-technical audiences Operational experience responding to security incidents in a production environment, such as investigating and remediating large scale network compromise, possible endpoint malware infections and attacker enterprise tactics Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc. Understanding of network fundamentals and common Internet protocols, specifically DNS, HTTP, HTTPS/TLS, and SMTP Understanding of incident response and security operations within public cloud environments (e.g. AWS, Azure, or GCP) Understanding of Mac OSX, Microsoft Windows, and Linux/Unix system administration and security control fundamentals Experience in being part of a project team - demonstrating ability to contribute to projects across teams where influencing skills are required Previous experience of collaborating with global teams Desired Skills Understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks, etc.) Working proficiency with programming /scripting languages is a plus: i.e. Python, Bash, Go, PowerShell. Formal development experience would be highly sought after. Working knowledge of malware reverse engineering Relevant information security certifications, such as: BTL1, ISC2 CISSP, E-Council E|CIH, SANS GCIH, GCFA, GCFE, GX-IH, GX-FA and other related certifications Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

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3.0 - 5.0 years

2 - 5 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description About the Role We’re looking for an enthusiastic and proactive Executive Assistant to support a small group of senior leaders across the business, including the Technology and Change Delivery Leader, the Operations Director, the IT Director, Head of Product Management and Head of Delivery. This role will play a vital part in helping the business run smoothly behind the scenes—supporting our leadership with outstanding organisational skills, a friendly attitude, and a keen eye for detail.This will be a hybrid role and expected to assist leaders across UK and India location. You’ll be responsible for managing busy diaries, scheduling meetings, coordinating meeting rooms, travel arrangements, arranging lunches and events, and making sure everything runs like clockwork. You’ll also be asked to take minutes during formal meetings, liaise with the Facilities team for any requests or queries, and help ensure our executives stay on top of their regular reporting commitments.As a regulated business, we’re required to produce monthly reports and metrics. You’ll play a key part in compiling and chasing these up—keeping everything and everyone on track. You’ll also work closely with other Executive Assistants and Reception staff. ͏ Key Responsibilities: Provide day-to-day support to multiple senior leaders across Technology, Operations, and IT. Manage complex diaries and schedule meetings, ensuring time is well planned and efficiently used, including meetings, appointments, travel arrangements, and events Organise and coordinate meeting rooms, video calls, and equipment needs. Take clear and concise minutes during formal meetings and follow up on action points. Arrange catering and logistics for key events, including quarterly planning sessions and social events. Prepare internal and external correspondence, reports, presentations, and other documents as requested Handle confidential information with discretion and maintain professional communication on behalf of the leaders Manage expenses, reimbursements, and budgets for the Leaders Collaborate with Reception and Facilities teams to resolve issues and support on-site activities. Manage reminders and assist in the compilation of monthly reports and regulatory metrics. Act as a point of contact for internal and external stakeholders interacting with the executives. Assist with ad hoc admin tasks and requests—being ready to jump in where needed. Build strong working relationships with other Executive Assistants to ensure seamless support across the business. Build subject matter expertise within the team to provide consultancy within the business. Identify and implement best practice improvements within the Product Team Support the embedding and continuous review of the Change Management process within the organisation. Assist leaders across UK and India location ͏ Core Responsibility Areas: Managing Workday transactions for WHRS Account: ID creation, termination, job changes, reconcile SAP and Workday reports, reconciliation analysis report out, collaborate with Alight onshore team, tool issue management with stakeholders, 100% SLA adherence Handling colleague queries and escalations for operations processes. Provide a timely resolution to colleague / business. Analyze the problem area and work with the relevant stakeholders to mitigate the same. Managing check-in calls. Facilitating sessions for new joiners. Publishing weekly / monthly dashboards. Meet Domain specific SLA. Review the policies from time to time and update any changes accordingly. Should have a strategic approach towards the respective domain and focus on cost optimization and innovation to enhance colleague experience. Facilitate quarterly audits for the respective domain to ensure compliance. Maintain and present data for internal / external audits. ͏ Required Competencies: Excellent verbal and written business communication with the ability to articulate per the audience. Solid consulting, coaching and influencing skills with the ability to address the needs of a dynamic business environment. Ability to objectively present and meaningfully challenge views to enhance effectiveness and drive innovation Ability to empathize, analyze, prioritize and execute actionable in time-sensitive situations and giving utmost focus on colleague experience. Ability to think and innovate by removing NVAs and focus on automation of existing processes. Proficient in handling sensitive colleague data. Education and Experience: Graduate / Postgraduate in any discipline (HR preferred) HR operations experience and knowledge ͏ Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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15.0 years

17 - 18 Lacs

Amarnāth

On-site

JOB SPECIFICATION Designation: Senior Manager/Manager Department: HR & IR Experience: 15 to 20 Years Qualification: Graduate + MBA in HR or Law Degree Reporting to GM HR Note: Experience must from Manufacturing JOB ROLE  Designed and implemented recruitment strategy on various sources for all positions as per requirements, handling recruitment i.e. from Manpower Planning till hiring the suitable candidate.  Co-ordination with Head of Departments for planning and keeping their manpower requirement within over all planning of the Organization as set by the Management.  Liasoning with several government departments Provident Fund, ESIC, Industrial safety and health department, Labour Department, MIDC, MPCB, Local Authorities and Insurance Department.  Complying with all statutory requirements like income tax on remuneration, PF, ESIC, LWF, P.Tax, Bonus & filling returns.  Obtain & Renewal of Statutory Licenses (Factory License, Stability Certificate). Contractors-Vendors Agreements. Legal Registers. Third Party Safety Audit. Legal, Database for Audits, Handled- Factory, ESIC Inspections, PF 7A Enquires.  Factory and labour License renewal & amendment process.  Finding absenteeism, habitual latecomers, counseling, grievances handling and participation recreation center, Drafting & issuing show cause notice, Warning letters, Charge sheets, Termination letters, Handling disputes cases at Labour court, etc.  Identifying the training needs of employees & organizing Training Programmes & Obtaining trainee’s feedback for determining the effectiveness of training programmes. Arranging various awareness programmes.  To plan employee engagement activities through organizing various HR initiatives like games, various festival celebration, monthly HR newsletter, health checkup camp, eye check-up camp etc.  To ensure a programme of employee’s compensation and benefit for all employees.  Biometric system, introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.  Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.  Processing monthly salary sheet, maintain salary records, pay roll muster and all other related records, updating loan registers, keeping track records of loan & advance taken by employee with coordination A/C department, Clarify employee grievance & various issues/queries related to leave salary, salary payments etc.  before taking leaves, unable to reach assigned targets, lack of ownership & responsibility etc.  Ensure proper medical facilities to the employees and their family members for maintaining good health. Have a periodic review of performance & cost parameters.  Ensure release of mediclaim reimbursement within a short time to the employees.  Ensure that firefighting equipment are in ready to use condition at any point of time.  Responsible to effective implementation of ISO/IATF system and documentation.  Tie up with nearest fire brigade so that on emergency their help will be readily available Job Type: Full-time Pay: ₹1,700,000.00 - ₹1,800,000.00 per year Schedule: Day shift Work Location: In person

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2.0 - 4.0 years

2 - 5 Lacs

Pune

On-site

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com. What will you be doing : Managing the day-to-day quote and pricing approvals processes, ensuring compliance with the latest approval guidelines; maintaining an agreed upon SLA on deal turnaround times. Partner with Sales, Finance and Legal to manage the contract review process including approvals for non-standard deals, scheduled contractual true-ups and modifications to terms and conditions. Ensure deals are structured and processed efficiently and in a timely manner. Monitor and manage contracts status (termination, execution, amendment, renewal, and true ups) and communicate with internal stakeholders on the progress, work to resolve issues and discrepancies. Participate in contract compliance reviews and audits. Partner with Sales and Finance management on options and recommendations for deal structure, pricing and packaging. Partner with the Sales and Legal teams to advise on customer contract negotiations, including pricing and discount structure, renewal terms, and all commercial contract clauses. Partner with Sales Operations to manage the full life cycle of a deal and ensure that any custom requirements can be executed. Prepare professional services implementation quotes and Statement of Works What you should have: Experience working cross-functionally with Sales, Finance, and/or Legal in executing contracts. 2-4 years of deal desk and sales operations experience, SaaS industry experience a plus. Ability to work in a deadline-driven environment. Experience creating and driving complex pricing models. Proven ability to take ownership and solve problems. Strength in process documentation and presentation. Demonstrated knowledge Salesforce and Microsoft applications (Excel, Word, PowerPoint)We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Ready to work in shift hours (8:30 pm - 5:30 am IST)

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1.0 - 3.0 years

0 Lacs

India

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements: POSITION RESPONSIBILITIES / REQUIREMENTS: Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Position Description Manage service documentation and ensure all customer/technician’s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern – critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of per technician trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Yearly reporting on technician per branch and State of Service trends. Annual leave planning of technicians Plan, if any on Overtime (OT) work and trend of OT per week per technician KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment EDUCATIONAL / OTHER REQUIREMENTS Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager

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1.0 - 3.0 years

0 Lacs

Patna Rural

On-site

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Manage service documentation and ensure all customer/technician’s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern – critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) Requirements: CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment EDUCATIONAL / OTHER REQUIREMENTS Minimum graduation with 1 to 3 years of relevant experience of managing team/Freshers can also apply Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Benefits: Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities .

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10.0 years

0 Lacs

Hyderabad, Telangana, India

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About Inspire Brands: Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company’s business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more. QE Lead Job Summary: We are seeking a highly skilled and detail-oriented QE Lead to oversee the quality assurance process for our software products. The ideal candidate will have a strong background in software testing, test automation, and team leadership. You will be responsible for defining QA strategies, managing a team of QA engineers, and ensuring the delivery of high-quality software solutions. Key Responsibilities: Lead and mentor a team of QA engineers, providing guidance and support. Define and implement QA processes, test strategies, and best practices. Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure test coverage. Design, develop, and maintain automated and manual test cases. Manage test planning, execution, defect tracking, and reporting. Ensure timely delivery of high-quality software releases. Continuously improve QA processes and tools to enhance efficiency and effectiveness. Participate in code reviews and contribute to continuous integration and deployment (CI/CD) pipelines. Monitor and report on key quality metrics. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. 10+ years of experience in software testing, with at least 2 years in a lead role. Strong knowledge of QA methodologies, tools, and processes. Hands-on experience with test automation tools (e.g., Selenium, Cypress, TestNG). Experience with performance and security testing is a plus. Familiarity with Agile / Scrum development methodologies. Excellent analytical, problem-solving, and communication skills. Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Jenkins, GitLab CI). Preferred Qualifications: ISTQB or equivalent QA certification. Experience in cloud-based environments (AWS, Azure). Knowledge of programming / scripting languages (e.g., Java, Python, JavaScript). Equal Employment Opportunity Policy: It is the policy of Inspire Brands Inc.™ (“IRB” or the “Company”) to treat all employees and applicants for employment fairly and to provide equal employment opportunities without regard to race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. This policy applies to all employment practices including recruiting, hiring, placement, pay, promotions, transfers, training, leaves of absence, and termination. Inspire Brands, Inc. expressly prohibits any form of unlawful employment harassment based on race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. Improper interference with the ability of IRB’s employees to perform their expected job duties will not be tolerated. Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where everyone can thrive. Position Summary At F5, we are building a distributed cloud services (XC) platform designed to support large-scale, high-performance, and highly available services across multi-cloud environments. As a Software Engineer III, you will be an integral part of a development team under our Global Services organization, delivering high-quality features for exciting next generation SaaS products, powered by AI, machine learning, and cloud-native technologies. The role is focused on creating solutions to a wide variety of technical challenges; independently designing, implementing, and testing new functionality; and collaborating with peers and technical leads. You'll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, code, and test fault tolerant systems for web and mobile Diagnose and resolve complex software challenges involving network, security, and web technologies Consistently apply forward-thinking software design, implementation, and test principles Share the knowledge with code reviews and suggestions to ensure quality of product according to standards, processes, and procedures Skills Proficient in both front-end and back-end development, utilizing modern programming languages Strong fundamentals in Data Structures and Algorithms Hands on experience with cloud platforms like GCP Hands on experience with building CI/CD pipelines using Gitlab, ArgoCD Familiarity with AI tools for auto-generating code (Gitlab Duo, Copilot, etc) Familiarity with GraphQL and its integration with modern web applications a plus Experience working in a dynamic work environment with evolving project requirements Experience in application and network security a plus Qualifications Bachelor’s or advanced degree; and/or equivalent work experience 5+ years of experience in relevant roles The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less

Posted 14 hours ago

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5.0 - 8.0 years

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Delhi, India

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Overview: Within CEGIS, the Outcome Measurement (OM) teams role is to support institutionalisation of data driven decision making by setting up the required infrastructure and technical capacity with the Planning department and relevant line departments in the State. High quality data and insights generated through this facility are expected to provide assistance to the State in goal setting, progress monitoring and strategic decision making for personnel and budget/ finance management. Specifically, this will, among other things, entail: Conducting independent household level outcome measurement across various sectors such as school education, health, child nutrition, water & sanitation, jobs & unemployment, public safety and agriculture etc. to assist the government in goal setting and progress monitoring Measuring integrity of administrative data gathered and managed by the state machinery and suggest ways of improving its quality Conducting high-frequency measurement of outcomes and monitoring (of key programs and schemes) using various tools and techniques Generating learning notes to document project milestones and lessons for the future, and share generalizable knowledge with the wider team. The Senior Program Associate (SPA)- Outcome Measurement will play an important role in contextualising and executing the CEGIS vision in a select state. The role will work closely with the Outcome Measurement technical team and project delivery teams in the respective State team. The Senior Program Associate will be directly reporting to the Program Manager, Outcome Measurement in the state. Role and Responsibilities: Data Collection and Quality Control: Provides appropriate templates for gathering and quality controlling administrative data from relevant government line departments and front-line functionaries. Designs and administers questionnaires for data collection using tools like interviews and focus group discussions. Manages all primary, secondary, and administrative data by following data management and security protocols. Ensures adherence to data quality protocols, including auditing enumerators, monitoring data collection, and conducting data quality audits. Creates protocols on data sharing for validation of data sources and conducts verification checks to guarantee data reliability. Maintains records of data quality control processes and identifies areas for enhancing quality control processes. Replicates analyses and processes to verify the rigor and quality of project outputs. Data Analysis and Reporting: Evaluates data quality, analyzes trends, and interprets findings using statistical software and analytical tools. Creates visual representations of data to enhance understanding and prepares data diagnostic reports. Reviews administrative data and conducts analysis as required. Develops high-quality outputs such as reports, analysis, etc., for dissemination at various forums. Communication and Project Management: Communicates project updates, findings, and recommendations to internal and external stakeholders. Supports managers in developing effective engagement strategies with external stakeholders. Sets, assesses, and reports specific goals for self and remains receptive to feedback. Owns learning and focuses on self-development by seeking opportunities for growth. Demonstrates willingness to take up additional responsibilities and collaborate with team members based on project priorities. Collaboration and Stakeholder Management: Collaborates with project delivery teams and stakeholders to ensure alignment of data diagnostics and analysis plans with project objectives. Supports the creation of technical notes, measurements, and analysis protocols for projects. Designs and supports smaller-scale survey operations in-house and supervises intricate digital data collection operations executed by external agencies. Assists in defining metrics and drafting project diagnostics reports after conducting feasibility studies. Engages in discussions with stakeholders to explore and understand use cases of ongoing interventions. Required Qualifications, Skills, and Abilities: Masters degree or equivalent in economics, statistics, public policy, engineering, social science, or related fields from a reputed institution. 5 to 8 years of relevant work experience, including extensive field research, managing evaluations, basic quantitative analysis, and managerial experience Experience in quantitative data management and analysis using STATA, R (strongly preferred), or Python programming Understanding of experimental and non-experimental research methods, including the design and implementation of field sample surveys Excellent problem-solving and strategic thinking skills, strong research aptitude, ability to analyze complex quantitative and qualitative data, and formulate solutions Excellent writing and communication skills to communicate complex ideas effectively within and outside the organization Demonstrated relationship-building ability and management of high-level relationships with partner organizations, ideally based on experience of working with Indian state governments Strong planning and organizational skills, ability to set priorities, plan timelines, and meet deadlines Passion for improving the effectiveness of Indian States, and alignment with CEGISs theory of change/impact Operating style suited to working independently and in a small-organization setting, where teamwork and resourcefulness are highly valued Ability to work under pressure, handle competing priorities, maintain attention to detail, and deliver high-quality outputs Ability to think creatively, willingness to take risks to experiment with new ideas, and ability to turn ideas into action High ability to collaborate and actively listen to others, understanding and valuing others views Versatility to be comfortable taking on different projects and quickly diving into new sectors Note: CEGIS has zero tolerance to sexual harassment. We therefore expect each applicant to self-declare related to the same. CEGIS could, if required, initiate a prevention of sexual harassment-based background verification. If an applicant is reported of misconduct, appropriate action that may include employment termination would be taken. Please Click the link for self declaration. Pre-reads for the application process: Please go through the following materials before sending in your application: Concept note on CEGIS A glimpse into life at CEGIS - CEGIS Retreat 2024 CEGIS Snapshot 2023-24 Podcast episodes with Prof. Karthik Muralidharan one each on education and healthcare in India. You are also encouraged to read more of Prof. Karthik Muralidharans work here and through his book Accelerating Indias Development: A State-Led Roadmap for Indias Development. Show more Show less

Posted 15 hours ago

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3.0 - 8.0 years

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Delhi, India

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Overview: Within CEGIS, the Outcome Measurement (OM) teams role is to support institutionalisation of data driven decision making by setting up the required infrastructure and technical capacity with the Planning department and relevant line departments in the State. High quality data and insights generated through this facility are expected to provide assistance to the State in goal setting, progress monitoring and strategic decision making for personnel and budget/ finance management. Specifically, this will, among other things, entail: Conducting independent household level outcome measurement across various sectors such as school education, health, child nutrition, water & sanitation, jobs & unemployment, public safety and agriculture etc. to assist the government in goal setting and progress monitoring Measuring integrity of administrative data gathered and managed by the state machinery and suggest ways of improving its quality Conducting high-frequency measurement of outcomes and monitoring (of key programs and schemes) using various tools and techniques Generating learning notes to document project milestones and lessons for the future, and share generalizable knowledge with the wider team. The Senior Program Associate (SPA)- Outcome Measurement will play an important role in contextualising and executing the CEGIS vision in a select state. The role will work closely with the Outcome Measurement technical team and project delivery teams in the respective State team. The Senior Program Associate will be directly reporting to the Program Manager, Outcome Measurement in the state. Responsibilities: Data Collection and Organization: Collect, organize, and monitor data from various sources ensuring accuracy and completeness. Validate data sources and conduct verification checks for data reliability. Design and administer questionnaires for data collection. Data Maintenance and Quality Control: Monitor and maintain secure data repositories ensuring data integrity. Prioritize and address data issues promptly to support project progress. Maintain records of data quality control processes and identify areas for enhancement. Evaluate data quality, analyze trends, and interpret findings to generate critical insights. Alignment with Project Objectives: Collaborate with project teams and stakeholders to align data diagnostics and analysis plans with project objectives. Support creation of technical notes and analysis protocols. Assist in defining metrics and drafting project diagnostics reports. Communicate project updates, findings, and recommendations to stakeholders. Engagement and Relationship Management: Support managers in developing and implementing effective engagement strategies with external stakeholders. Share learnings and insights with government officials. Manage relationships with senior officials in relevant departments. Communicate project objectives and requirements to government counterparts. Project Management and Leadership: Perform assigned tasks with minimal supervision. Independently create and prioritize work plans, ensuring accountability for set timelines. Maintain proactiveness and self-motivation while delivering project requirements. Manage a portion of Project Associates' time and support their onboarding and capacity building. Focus on self-development and deepening expertise. Collaborate with team members to compile and document insights and best practices. Create knowledge products and documents by synthesizing information from different perspectives and participate in knowledge sharing. Identify potential project opportunities and conduct preliminary feasibility assessments. Qualifications: 3 - 8 years of experience with a Masters degree or equivalent in economics, public policy, social science or related fields from a reputed institution Proven experience in project management and analytical contributions. Strong communication, collaboration, and leadership skills. Experience with data cleaning and analysis of large and complex data sets and econometric analysis Knowledge of STATA or R (strongly preferred) or any other data analysis software preferred Experience in client servicing/government projects would be preferred Commitment to CEGIS's mission and values. Note: CEGIS has zero tolerance to sexual harassment. We therefore expect each applicant to self-declare related to the same. CEGIS could, if required, initiate a prevention of sexual harassment-based background verification. If an applicant is reported of misconduct, appropriate action that may include employment termination would be taken. Please Click the link for self declaration. Pre-reads for the application process: Please go through the following materials before sending in your application: Concept note on CEGIS A glimpse into life at CEGIS - CEGIS Retreat 2024 CEGIS Snapshot 2023-24 Podcast episodes with Prof. Karthik Muralidharan one each on education and healthcare in India. You are also encouraged to read more of Prof. Karthik Muralidharans work here and through his book Accelerating Indias Development: A State-Led Roadmap for Indias Development. Show more Show less

Posted 15 hours ago

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3.0 years

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Hyderabad, Telangana, India

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At Dark Matter Technologies, we're at the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions are reshaping the industry landscape, illuminating a path towards seamless, efficient, and automated experiences. Driven by Empower, our cutting-edge all-in-one LOS, and our suite of innovative Origination Technologies, we provide end-to-end solutions that fully serve the mortgage origination process. Dark Matter Technologies is owned by Constellation Software Inc. (TSX:CSU). Join us in this transformative journey, where we explore uncharted territories, harness emerging technologies, and collaborate with industry leaders. Together, let's redefine the possibilities of origination technology. #DarkMatterTechnologies #OriginationRevolution JOB DUTIES & RESPONSIBILITIES Maintain and support the IAM end-to-end infrastructure, including SC2 Servers and PowerShell, ensuring its reliability, security, and scalability. Architect and manage user provisioning, access certifications, access requests, workflows, delegated administration, tasks, forms, rules, and roles. Oversee the administration of onboarding, transfers, offboarding, and emergency termination processes. Execute day-to-day application maintenance, monitoring, processing, and user support for multiple Saviynt-related activities. Implement and manage Role-Based Access Control (RBAC) in Saviynt, M365, and On-Prem AD. Configure and manage connectors between Saviynt, Microsoft, and third-party applications. Administer Saviynt functionalities, including loading datasets, creating roles, policies, scheduling tasks, certifications, and generating reports. Identify and implement efforts to improve and simplify the end-user experience by reducing ticket volume, touchpoints, and enhancing accountability, while driving the usage of self-service tools. Investigate root causes for identified problems and recommend architectural solutions. Utilize CRUD operations for API endpoints. Collaborate with various application teams to establish connectivity with systems such as Concur, AD, Entra Active Directory, Workday, Salesforce, and ServiceNow. Assist in managing project scope, schedule, status, and documentation. Work with business data owners to develop and implement access policies governing access to confidential and other business data. Requirements: Minimum 3+ years relevant experience on Saviynt or similar IAM Platform Experience as a System Administrator, with an understanding of system and network administration principles Development of custom rules to set up continuous certification for access review of all users and role composition certification. Understanding of JSON syntax and ability to write complex JSON logic Contribute to eminence activities, such as automating manual tasks performed by IAM Administration team. Strong troubleshooting capability & experience related to IAM technology Experience in gathering deployment requirements, completing attribute mappings between source systems and, executing integration testing Experience in Test, implement, and document workflows, custom connectors, and other custom software to meet client requirements. Experience in preparing product documentation, test cases, test plans, and support process. Proficiency in English: Candidate must possess strong English reading, speaking, and writing skills. This includes the ability to comprehend complex texts, articulate ideas clearly and effectively in both verbal and written communication and produce well-structured and grammatically correct documents. Excellent command of English is essential for effective collaboration, documentation, and communication within the team and with external stakeholders. Availability for North America Time Zones: Candidate must be available to work during North America time zones. This includes the ability to attend meetings, collaborate with team members, and respond to communications in a timely manner during standard business hours in these time zones. Flexibility in working hours to accommodate different time zones within North America is essential to ensure seamless coordination and productivity. Do you have questions? We are looking forward to receiving your complete application documents (Resume, Salary details and references) stating the earliest date you could start Get empowered by Dark Matter Technologies! Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Sandeep Akuthota Show more Show less

Posted 16 hours ago

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8.0 years

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Hyderabad, Telangana, India

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The main function of the role is: Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met. As well as, Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc. Role specifics:- Oversees the activities of staff by working closely with direct reports. Manages the day-to-day activities and controls to ensure consistency of policies adherence to procedures. Manages and facilitates timely resolution of issues. Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability. Keeps abreast of regulatory compliance and developments for the assigned area and apprises staff as necessary. Identifies and analyzes operations risks related to current and potential business and recommends procedural changes and controls as needed Creates and uses quality service measurement tools to ensure compliance with operational standards with SLAs and SOPs and create management reporting as needed Coordinates and manages projects within the department and/or with BU Shared Services, COEs and Client Operations teams. During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures. Conducts periodic performance reviews; provides ongoing counsel, training, development and motivation of staff. Participates in the hiring, salary, promotional and termination recommendation process Metrics Achieve productivity targets. Reduce loss associated with operational error Timeliness and accuracy of all assigned deliverables for preparation and/or review Adherence to best practices, SOPs, client specific procedures, and SLAs Monitor resolution quality Participate in process improvement efforts Comply with State Street risk program and timely completion of related training for self and team Adhere to State Street policies, guidelines and relevant laws and regulatory requirements. Client satisfaction and service delivery. What We Value These skills will help you succeed in this role: Competencies Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries. Leadership Focus – Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement. Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions. Performance Focus: Provide excellent service to clients through a results-oriented mindset Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk Mandatory Skill Sets Good understanding of financial services and investment products Excellent Communication Skills Problem Solving & Analytical Skills Ability to work on MS Office (Excel, Word and PPT) Additional Skill Sets Good understanding of financial services and investment products. Strong attention to detail and a focus on service. Strong written and verbal communication skills. Ability to prioritize multiple responsibilities to meet internal and industry deadlines. Ability to perform under pressure and manage high volumes. Committed to learn technical aspects of each deliverable. Ability to communicate with various internal teams to resolve queries and escalate accordingly. Strong communication, interpersonal, organizational, and time management skills. Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers. Education & Preferred Qualifications Graduate degree in Business, Accounting, Finance or equivalent experience preferred 8+ years of experience in related accounting or finance field preferred Location: Hyderabad / Bangalore – North America Shifts About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. End Date: June 30, 2025 For further information, and to apply, please visit our website via the “Apply” button below. Show more Show less

Posted 16 hours ago

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0.0 - 3.0 years

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Bengaluru, Karnataka

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The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding, employee termination, payroll and benefits, company policy and procedure adherence. In addition, you will build strong relationships with our company's managers in order to help them with their human resource needs. Responsibilities Oversee full-cycle of recruitment efforts Develop and oversee new hire orientation, onboarding efforts and employee termination process Assist with payroll and benefits administration Ensures compliance with company policies and procedures and legal Responsibilities Qualifications Bachelor's degree or equivalent experience in Business, Human Resources, or related area 3+ years' of experience working in Human Resources Strong interpersonal and communication skills Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: HR: 2 years (Preferred) total work: 3 years (Preferred)

Posted 18 hours ago

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15.0 years

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Ulhasnagar, Maharashtra, India

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JOB SPECIFICATION Designation: Senior Manager/Manager Department: HR & IR Experience: 15 to 20 Years Qualification: Graduate + MBA in HR or Law Degree Reporting to GM HR Note: Experience must from Manufacturing JOB ROLE  Designed and implemented recruitment strategy on various sources for all positions as per requirements, handling recruitment i.e. from Manpower Planning till hiring the suitable candidate.  Co-ordination with Head of Departments for planning and keeping their manpower requirement within over all planning of the Organization as set by the Management.  Liasoning with several government departments Provident Fund, ESIC, Industrial safety and health department, Labour Department, MIDC, MPCB, Local Authorities and Insurance Department.  Complying with all statutory requirements like income tax on remuneration, PF, ESIC, LWF, P.Tax, Bonus & filling returns.  Obtain & Renewal of Statutory Licenses (Factory License, Stability Certificate). Contractors-Vendors Agreements. Legal Registers. Third Party Safety Audit. Legal, Database for Audits, Handled- Factory, ESIC Inspections, PF 7A Enquires.  Factory and labour License renewal & amendment process.  Finding absenteeism, habitual latecomers, counseling, grievances handling and participation recreation center, Drafting & issuing show cause notice, Warning letters, Charge sheets, Termination letters, Handling disputes cases at Labour court, etc.  Identifying the training needs of employees & organizing Training Programmes & Obtaining trainee’s feedback for determining the effectiveness of training programmes. Arranging various awareness programmes.  To plan employee engagement activities through organizing various HR initiatives like games, various festival celebration, monthly HR newsletter, health checkup camp, eye check-up camp etc.  To ensure a programme of employee’s compensation and benefit for all employees.  Biometric system, introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.  Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.  Processing monthly salary sheet, maintain salary records, pay roll muster and all other related records, updating loan registers, keeping track records of loan & advance taken by employee with coordination A/C department, Clarify employee grievance & various issues/queries related to leave salary, salary payments etc.  before taking leaves, unable to reach assigned targets, lack of ownership & responsibility etc.  Ensure proper medical facilities to the employees and their family members for maintaining good health. Have a periodic review of performance & cost parameters.  Ensure release of mediclaim reimbursement within a short time to the employees.  Ensure that firefighting equipment are in ready to use condition at any point of time.  Responsible to effective implementation of ISO/IATF system and documentation.  Tie up with nearest fire brigade so that on emergency their help will be readily available IT SKILLS  MS. Office, Basic & Advance Excel, Microsoft PowerPoint. Show more Show less

Posted 19 hours ago

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1.0 - 3.0 years

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Rajarhat, West Bengal, India

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About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements POSITION RESPONSIBILITIES / REQUIREMENTS: Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. General Duties & Responsibilities To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Position Description Manage service documentation and ensure all customer/technician's feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of per technician trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Yearly reporting on technician per branch and State of Service trends. Annual leave planning of technicians Plan, if any on Overtime (OT) work and trend of OT per week per technician KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment Educational / Other Requirements Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Show more Show less

Posted 19 hours ago

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1.0 - 3.0 years

0 Lacs

Patna, Bihar, India

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About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. General Duties & Responsibilities To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Manage service documentation and ensure all customer/technician's feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) Requirements CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment Educational / Other Requirements Minimum graduation with 1 to 3 years of relevant experience of managing team/Freshers can also apply Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager Benefits Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Show more Show less

Posted 20 hours ago

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0 years

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Kochi, Kerala, India

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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledge Understands and applies concepts in the field of expertise. Has basic knowledge of other disciplines. Business Expertise Understands how to improve efficiency across related teams. Impact Impacts the quality and effectiveness of the team and its contribution to the subfunction. Leadership Sets priorities for and mentors employees to meet daily deadlines. Problem Solving Resolves day-to-day technical and operational problems. Interpersonal Skills Uses tact to exchange information and handle sensitive issues. Responsibility Statements Bears ownership and accountability for single or multiple review deliverables. Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. Provides day-to-day leadership to team members. Collaborates with internal management for department initiatives and discussions for process improvement. Participates in communications with the client and other departments. Liaises with other teams and departments for team administration. Supports Senior Manager in day-to-day administrative activities. Performs other duties as assigned Complies with all policies and standards Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

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0.0 - 31.0 years

0 - 0 Lacs

Sector 35, Chandigarh

Remote

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Greeting visitors Managing security and telecommunications systems Handling queries and complaints via phone, email and general correspondence Transferring calls as necessary Taking and ensuring messages are passed to the appropriate staff member in time Managing meeting room availability Receiving, sorting, distributing and dispatching daily mail Preparing vouchers Handling transcription, printing, photocopying and faxing Recording and maintaining office expenses Handling travel arrangements Coordinating internal and external events Managing office inventory such as stationery, equipment and furniture Overseeing office services like cleaners and maintenance service providers Assisting the HR team with recruitment, onboarding and termination processes Maintaining safety and hygiene standards of the reception area

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0 years

0 Lacs

Gurugram, Haryana, India

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Job Title: Team Leader, Operations Job Description Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude, including being an advocate for team members Candidate Profile Associate's degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work a flexible schedule Educational Qualification: Graduation Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1518669 Show more Show less

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

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WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA® Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. What’s Cool About This Job At WEKA, we have high performance down cold. This role is ultra focused on delighting customers with our expanding capabilities. Join our cutting-edge team leading Product Management for the crown jewels—Filesystem and Data Management—where your impact will be felt by every Wekkie and throughout the WEKA customer base. In this role, you'll be at the forefront of technology, contributing to the success of customers who are pushing the boundaries of what's possible with high performance storage. As a key player in our dynamic company, you'll have the opportunity to shape the future of protocol services and make a significant impact in the world of computing. Bring Your Expertise – and Your Passion Your Domain Knowledge Is Pan-industry, Covering All Things Storage At The Intersection Of Data Management. Important Factors Leading To Your Success Include Expertise: You have proven experience in product management within the software industry, with a deep understanding of network-based storage systems and data management challenges. You are familiar with the intricacies of high-performance distributed systems and possess a demonstrated ability to drive the development of innovative and forward-thinking solutions.Leadership Skills: Strong leadership skills with a history of successfully leading cross-functional teams. Ability to inspire and motivate team members to achieve ambitious goals while maintaining a collaborative and positive working environment.Strategic Vision: A strategic thinker who can develop and execute product strategies that align with market trends and customer needs. Proven ability to translate strategic goals into actionable plans and deliver results.Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Experience presenting product strategies and roadmaps to internal teams and external customers. Responsibilities Include Develop and execute a comprehensive product strategy aligned with company goals and market demands. Create and maintain a detailed product roadmap, ensuring that it reflects the evolving needs of our customers and the ever-changing technology landscape. Define the strategy and guide development of filesystem and data management features, including snapshot management, quotas, tiering, and higher level data management functionality Collaborate with cross-functional teams to ensure the data management architecture aligns with industry best practices and meets the evolving needs of our customers.Stay abreast of industry trends, standards, and emerging technologies related to distributed storage and data engineering workflows, and incorporate these into the product roadmap.Work closely with Engineering, UX/UI, Sales, and Support teams to ensure the seamless integration of features and enhancements.Foster a collaborative and innovative environment, encouraging open communication and effective teamwork across different departments. Desired Qualifications This role requires a strong foundation in both written and verbal communication, especially within a technical context. Key qualifications include: Minimum of 8-10 years of progressive experience in product management, with a focus on storage software and infrastructure Technical aptitude and understanding of common file and object access protocols, and existing data management solutions In-depth comprehension of typical system architectures Capability to conduct thorough technical analyses, collaborating closely with R&D teams to address performance-related concerns and anomalies. Specific experience in building the strategy and roadmaps for software-defined platforms in agile environments Ability to build Excel-based partner tools for BOM, Sizing, Pricing, etc purposes Experience working with teams across geographies and business units Excellent listening, oral, and written communication/presentation skills with a strong ability to influence people at all levels and in various functions BA/BS required, in Computer Science or related technical degree preferred The WEKA Way We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. Concerned you don’t meet every qualification? Don’t let it stop you from applying! Studies have shown that traditionally underrepresented groups may be less likely to apply for jobs if they don’t meet every qualification specified. WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

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70.0 years

2 - 4 Lacs

Mumbai

On-site

Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities Own the entire interaction with that customer and provide total resolution for their needs Work with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processes Investigate and resolve customer inquiries related to their orders or shipments Create Quote and place Orders as per customers’ requirements. Address inbound customer questions and concerns arriving via chat Provide order status, check inventory, schedule returns, file shipping claims, notate accounts, troubleshoot problems, handle complaints, and assist with billing inquiries. Provide product information, estimated time of delivery. Update systems and document all interactions with customers, associates, and partners Competencies and skills 2+ years previous Chat experience. High school diploma or GED Experience in a performance-based or metric-driven environment EEO/AA Statement Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.

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0 years

0 - 0 Lacs

Bengaluru

Remote

· Network o Cabling (Physical laying of cables in conduit) o RJ45, Rj11 crimping o I/o punching o Patch panel fixing, termination o Rack fixing and installation o Fixing and configuration of Wi-Fi routers, Access points · CCTV o Cabling o DVR/NVR connection & configuration o Camera cable (3+1 & Cat6) termination by BNC, Rj45 jacks o Camera mounting & termination o Mobile configuration for remote viewing · EPABX o Cabling with connection o EPABX Installation and configuration Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person

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5.0 years

5 - 7 Lacs

Bengaluru

On-site

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The Visual Designer, Studio is a key member of Gallagher’s global studio, part of our in-house Art Department, responsible for reviewing and ensuring the integrity of design, visual hierarchy, and alignment with brand standards of all work coming from the global studio. A sharp eye for design aesthetic, identifying discrepancies, expertise in production design and industry standards are critical for success in this role. The Visual Designer, Studio will provide consistent, actionable and constructive feedback to ensure design quality and consistency on all studio deliverables. How you'll make an impact Responsibilities Review all studio design work—including image selections, layouts, typography, and other visual elements—ensuring alignment with Art Director guidance, stakeholder feedback, and global brand standards. Maintain a consistently high level of quality across the studio's design work, ensuring adherence to brand and visual standards before internal or stakeholder reviews. Ensure all studio designs meet high standards for design integrity, visual hierarchy, typography, color accuracy, image selection, and retouching. Proactively communicate design challenges, skill gaps, and quality control issues to the Studio Team Manager to optimize performance and enhance overall studio output. Collaborate with studio designers, the Studio Team Manager, and core team creatives to clarify project requirements and design expectations, offering timely, constructive feedback to maintain both quality and deadline adherence. Manage a high volume of design reviews and conduct thorough file inspections, ensuring all work is accurate, high-quality, and technically correct across all design elements. Perform validation and testing of global Art department template designs, ensuring adherence to template best practices, setup guidelines, and design standards. Oversee studio layout inquiries, providing guidance on proper use of template selections and alternative solutions, ensuring alignment with project goals, design standards, and best practices. About you Requirements Bachelor’s degree in Visual Communications or Diploma related to Graphic Design. 5-7 years of related work experience in an agency or an agency-like environment. Strong knowledge of CC Libraries, InDesign, Illustrator and Photoshop a must and current graphic design tools and techniques required. Meticulous design, accuracy, critical thinking and quality-assurance skills are high priorities with this role. Extremely organized, able to balance multiple projects; manages workflow to ensure meeting strict deadlines. Professional and conversational fluency in English with communication and interpersonal skills is a must. Strong portfolio with marketing collateral samples Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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