147 Grievance Management Jobs - Page 4

Job description : Attendance Input to payroll Life Cycle Management Grievance Management Co-ordination Training & PMS Statutory Compliance 3rd Party pay roll management & Attendance management Support for new HRMS Implementation

Role & responsibilities We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: Preferred candidate profile - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 1 to 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word. Perks and benefits Travel Allowance Internet Allowance Medical Insurance

We are seeking a dedicated and detail-oriented Appeals & Grievances Processor with a strong background in the US healthcare payor sector. This role involves working as part of a team to resolve complex member and provider issues related to appeals and grievances, ensuring compliance with Medicare, Medicaid, and health plan standards. Minimum Qualifications: 2+ years of experience in the US healthcare payor sector. 1+ year of experience in processing appeals and grievances. Strong understanding of denial management and claims adjudication. Experience with Medicare and Medicaid from the payor side. Responsibilities: Analyze and resolve member and provider appeals, grievances, and disputes in compliance with regulatory requirements. Prepare and organize case research, notes, and documents. Communicate effectively with members and providers, both verbally and in writing. Obtain and review medical records, notes, and bills to apply contract language and benefits. Conduct research and analysis to recommend appropriate actions for management review. Determine the root cause of payment errors and resolve them using support systems. Compose concise and accurate correspondence regarding appeals and grievances. Collaborate with provider and member services to address balance bill issues and complaints. Ensure timely and appropriate responses per state, federal, and health plan guidelines. Meet departmental production standards. Prepare appeal summaries and document findings, including trend information as needed. Preferred Knowledge/Skills: Strong verbal and written communication skills, including letter writing. Proficiency in Microsoft Word, Excel, and PowerPoint. Excellent organizational, interpersonal, and time management skills. Attention to detail and ability to prioritize tasks and work under firm deadlines. Enthusiastic team player with the ability to interact successfully with members, medical professionals, and government representatives. Familiarity with the Pega computer system is a plus. Certifications: No specific certifications required. Additional Information: This position requires 100% work from the office. The role operates during night shifts to accommodate client and organizational needs.

Role & responsibilities We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: Preferred candidate profile - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 1 to 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word. Perks and benefits Travel Allowance Internet Allowance Medical Insurance

URGENT OPENING FOR DM-Service Recovery Team Handling Profile Grievance Escalations Monitoring MIS managing cross-functional departmental activities Performing quality checks BFSI EXP MUST CTC upto 8 LPA Can share CVs directly to 7991936355

Handle Compliance, Industrial relations, Payroll, PF, Policy Making, Employee Engagement, Employee relations, Oversee Recruitment, Admin functions. Travelling to the manufacturing site bi-monthly will be a must. Required Candidate profile Dynamic, quick, multi-tasker required as HR Department head. Candidate should be well versed with compliances for manufacturing firms, labour laws, PF norms & policy making & implementation.

Job Title: HR Operations Executive Location: Bangalore (Bennargatta) Salary: 2.5 LPA - 4 LPA (depending on experience) Shift Timing: General Shift (9:30 AM - 6:30 PM) Key Responsibilities: Manage payroll and attendance processes seamlessly. Utilize HR portal tools like Greythr or Keka for enhanced operational efficiency. Collaborate and coordinate effectively with the HR team on various initiatives. Ensure compliance with internal HR policies and regulatory requirements. Qualifications: 1 to 3 years of experience in HR operations, specifically payroll and attendance management. Familiarity with HR software/tools is a plus. Strong organizational and communication skills. If you meet the qualifications and are interested in this opportunity, please apply now at subin.joseph@tbotgroup.com .

Client servicing function within insurance broking firm, ensuring efficient service delivery, customer satisfaction, revenue growth. managing client relationships, handling grievances, driving business generation, ensuring smooth claim processing

Role & responsibilities Oversee day-to-day HR operations and ensure smooth execution of HR processes. Manage employee lifecycle activities, including onboarding, induction, and exit formalities. Support manpower planning, recruitment coordination, and payroll administration. Ensure compliance with labor laws, HR policies, and statutory requirements. Handle employee engagement initiatives, grievance resolution, and disciplinary actions. Maintain and update HRMS, dashboards, and MIS reports. Coordinate training programs and performance appraisal processes. Liaise with government authorities for HR-related compliance (PF, ESIC, gratuity, etc.). Preferred candidate profile Qualification : MBA HR/Diploma/HR Course People oriented and result driven Demonstrable experience with human resources metrics Knowledge of HR systems and databases Ability to lead a team Ability to multitask and work under pressure Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Effective negotiation, communication skills, problem solving and time management skills Integrity and confidentiality Well versed with Microsoft Office Perks and benefits Hospitalization benefit Mandatory details: Work Timing: Monday to Saturday || 10am to 6pm

Administering formulation of annual manpower planning, budgeting, optimization and rationalization that takes into consideration current and future business needs. Managing Workforce Talent Acquisition activities including Campus recruitment at all level in the Unit and support Corporate based on need basis. Ensure implementation of all HR related policies and ensuring it is being followed without any deviation. Directing preparation, distribution of written & verbal information to inform employees of benefits, compensation, and personnel policies. Reviews and monitors the payroll summary reports for accuracy and compliance to process. Supervision of statutory compliances under various laws as applicable. Ensuring HRMS data are maintained updated and working on all modules optimally without any deviation. Sharing employee data on weekly and monthly basis to prepare dashboard & MIS, monthly variance report, attrition analysis, workload analysis, manpower optimization, manpower rationalization, etc. Informs employees about various benefits program existing in the organization and recommending benefit programs. Directing the processing of benefit claims. Implementing KRAs system for all levels in coordination with the function leaders and as per company guidelines and policy. Developing and implementing the periodic review mechanism on weekly bases to ensure KRAs are reviewed by the department head and execution of annual appraisal exercise as per the company guidelines and policy. Addressing all issues on employee productivity, attrition, and organization culture; maintaining knowledge of legal requirements related to daily management of employees, reducing legal risks & ensuring regulatory compliance as SPOC in order to ensure smooth operations. Conducting various employee engagement activities and reward and recognition programs to align employees with the organization values, increased productivity and improve workplace conditions. Conducting various surveys to perform their best and in order to establish sync Employees and Management. Identify and assess training needs through job analysis, career plans, annual performance appraisals and consultation with line managers (TNA & TNI) of both staffs and managerial level employees through the skill matrix and linking it to the training calendar and Imparting the same at Unit level. To work on GAP analysis in order to identify the scope of development areas of individuals to categorize high, average and bottom performers. Overseeing the entire compliance requirements for NABH, NABL, JCI & ISO accreditation and streamlining all HR processes in accordance to the accreditation and company guidelines. Playing a significant role in various hospital committees to ensure smooth operations. Conducting exit interview to analyze the reasons of employee turnover and improve employee retention plan. Preparing full and final settlement and processing the same in coordination with Corporate team. Other activities as assigned by the Head HR and Unit Head.

Responsibilities: Manage HR operations: recruitment, training, performance evaluation Ensure compliance with laws & policies: payroll, benefits, safety Develop strategies for employee engagement & retention

We are seeking an experienced and organized HR Executive who will be responsible for managing various aspects like biometric machines, attendance management, joining formalities, maintaining accurate records for HR information system using Excel. Etc

Greetings!! Access Healthcare Services is actively looking for HR Business partners!!!!! Interview Location: Ambattur Estate, Chennai Job Location : DLF - Porur, Chennai Graduation : Any graduation Experience : 2-4 Years (relevant experience) Shift : US shifts ( 6.30 PM - 3.30 AM ) Technical Skills : Advanced Excel Note :- Only male candidates preferred Roles & Responsibilities: Should have excellent communication skills Working as an HRBP involves discussions with the business heads, managers, and team leads pertaining to the productivity of employees. Retention strategies, Handling Headcount of employees scattered in multiple locations Employee staff retention and counselling Skip level with Employees, Employee one-to-one discussion Employee grievance and queries addressed to HR will be solved and the status needs to be conveyed to the employees in a stipulated time frame Coordinate induction and new line orientation Be an escalation path for unresolved employee relation issues Attendance and Leave management system Organizing Reward and recognition event, Observing and celebrating important days Interested candidates can drop your resumes to harshini.gayath@accesshealthcare.com

Job Summary We are looking for a proactive HR Manager to manage HR functions at our manufacturing facility. The HR Manager will focus on recruitment, employee relations, compliance, and safety programs to support our operational goals. Key Responsibilities - Develop and implement recruitment strategies tailored to the manufacturing sector. - Manage employee relations and resolve conflicts. - Ensure compliance with labor laws and safety regulations. - Develop and deliver training programs for safety and skill development. - Oversee compensation and benefits, ensuring competitive practices. - Implement performance management systems. - Conduct employee engagement surveys and implement improvement plans. - Manage HR metrics and reporting. Required Qualifications - Education: Any Graduate,Bachelors degree in human resources, business administration, or a related field. - Experience:2+ years of HR experience in a manufacturing or industrial setting. - Skills: Strong communication and interpersonal skills, knowledge of labor laws and safety regulations, proficiency in HR SOFTWARE. Desired Attributes - Strong leadership and conflict resolution skills. - Ability to work in a fast-paced environment. - Strategic thinking and problem-solving abilities. Perks and benefits PF/ESIC/GRATUITY/LEAVES/LIFE INSURANCE/MOBILE ALLOWANCE

Talent Management Attrition Analysis Payroll Mangement HR Policy & Compliance Stake Holder Management Employee Engagement Learning & Development Team handling experience Prior work experience in MNC & matrix organization

Role & responsibilities Play a role in employee and organizational development; create tools and programs that integrate, grow and retain employees within RRD, spearhead changes in systems and processes by adapting industry employee related best practices, facilitate vertical and lateral career growth paths for employees. Build and maintain effective relationships with internal clients. Be prepared to innovate and actively seek out-of-the-box solutions to redesign and strengthen the company's human resources systems to allow benchmarking. Preferred candidate profile Essential Qualifications: MBA or Post Graduate in Human Resources Technical Qualifications: Technical Know-how of MS Office Suite Experience: Minimum of 4 - 7 years of work experience and worked in an ITES background Organization Structure: Report to Senior Manager HR Work Schedule: Must be flexible to work during day, night and weekend shifts based on business need

Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2022 -23. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. Role : Manager-Payroll Location : Vashi, Navi Mumbai Experience : 8 to 10 years Home Bazaar Services Pvt. Ltd # 2301, Cyber One, Sec 30 (A), Vashi, Navi Mumbai. 400 703 Visit Official Website :www.Homebazaar.com Job Responsibilities: Oversee the end-to-end payroll process, ensuring accuracy and timeliness in salary payments. Ensure compliance with all applicable labor laws, tax regulations, and company policies. Supervise payroll reconciliations, tax filings, and year-end reporting. Manage payroll for multiple locations. Stay updated with changes in payroll laws and regulations to ensure compliance. Work closely with auditors for internal and external payroll audits. Ensure compliance with statutory requirements such as PF, ESI, TDS, gratuity, bonus, and applicable labor laws, tax regulations and company policies. Identify and implement process improvements for payroll efficiency and accuracy. Leverage technology and automation to streamline payroll functions. Work with different departments to integrate payroll with other systems (HRMS, ERP, etc.). Lead and mentor the payroll team to enhance productivity and efficiency. Collaborate with HR, Finance, and IT teams to ensure smooth payroll operations. Address employee payroll-related concerns and ensure a seamless experience. Ideal Profile: Strong knowledge of payroll systems and compliance laws. Experience in handling payroll of minimum 1000 headcount. Exceptional attention to detail, accuracy and organizational skills is key to success in this role. An ambitious, energetic and motivated individual who likes to get stuck in and wants to make this a standout department. Must have a can-do proactive mindset, with the ability to anticipate issues, propose solutions, and implement process improvements. Has a business focus and is adaptable to working in a fast-paced environment and to tight deadlines. Ability to use own initiative, but at the same time knows when to pick up the phone to close out a query or escalate an issue. Proficiency in MS Excel, Word and PPT & Google sheets Proficiency in using accounting software and ERP systems, preferably greytHR. A team player who has strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at various levels. Demonstrated integrity and ethical conduct in managing sensitive financial information. Ability to prioritize and manage multiple tasks effectively. Why Join Us: Excellent Inputs & Real Time Support given by management to achieve realistic targets Pre-generated quality leads provided by the Homebazaar.com Professional development & career advancement opportunities within the Homebazaar.com Young & Vibrant work Culture. How to Apply? Kindly share your resume on komal.mhatre@homebazaar.com and for more details contact on 77381 14415

6+ years Experience in HR operations, payroll management, and compliance Manage employee lifecycle, payroll, compliance, performance, and grievances collaborate with finance and support recruitment Maintain HR databases, performance management

Job Title: Assistant Vice President Roles & Responsibilities Complaint Resolution: Responsible for handling and end to end resolution of complaints received on Escalations Channels like RBI, Management, Nodal Officer, Online Grievance Portal etc Process Improvement: Proactively identify opportunities and provide alternatives/solutions for process improvement Introduce best practices to streamline the work flow and improve team productivity, meet processing expectations and ensure all timelines met by the team Design processes and bring continuous improvements in existing processes. Team Management: Manage day to day team and insourced operations, give regular feedbacks in case of deviations TAT, Quality & Productivity Responsible for overall monitoring of escalation process Experience and Skills Master's degree in Business Administration/ Operations or a related field. Overall 10-13 years experience in Complaints Management in BFSI sector with 5-7 years experience in managing a team handling Regulatory & Management. Should have worked in the Grievance redressal team or Complaints management team in her/ his previous stints. Candidate must be highly proficient in written communication, ability to handle irate customers, document reviews, complaint analysis and complex complaints Proven experience of meeting aggressive TATs with high quality resolution Team handling experience is must

Role & responsibilities Manage employee grievances and engagement through effective grievance redressal mechanisms. Oversee HR administration tasks, including recruitment, onboarding, payroll management, and performance appraisals. Develop and implement strategies to improve employee retention rates by fostering a positive work environment. Ensure compliance with company policies and procedures related to human resources. Collaborate with senior leadership to drive business growth through talent acquisition and development. Preferred Profile 2-5 years of experience in an HR Role Master's degree in any discipline (M.B.A/ M.M.S in Management). Strong understanding of HR operations, including recruitment, employee relations, grievance management, performance appraisal, onboarding, payroll management.

Role & responsibilities Recruitment, On boarding & Induction: Manage the recruitment process, including job postings, candidate screening, interviews, completing the joining formalities, Induction and Orientation. Personal file Management: Maintain and regularly update master database (personal file, personal database,) of each employee. Payroll Management: Prepare & process monthly payroll with the help of payroll. Compensation Management - Responsible for annual increments for all staff in line with corporate policy. Responsible for deciding upon compensation for new recruits in line with internal policy and expectations. Employee Grievances: Resolve grievances or queries that any of the employees have. Escalate to the right level depending on the nature of the grievance or issue. Employee Relations: Address employee concerns, mediate conflicts, and ensure a positive work environment. Performance Management: Develop and implement performance management systems, conduct performance reviews, and provide feedback and coaching to employees. Training and Development: Identify training needs, organize training sessions, and support employee development initiatives. Compliance: Ensure compliance with labour laws and company policies, manage employee records, and handle disciplinary actions. HR Policies: Develop and update HR policies and procedures, and ensure they are communicated and adhered to by all employees. Benefits Administration: Oversee employee benefits programs, including health insurance and get it renewed in due time. HR Metrics: Track and analyse HR metrics to identify trends and areas for improvement. Exit Interview: Conduct exit interviews and exit procedure for resigned employees

About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brandsItsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the role We are re-thinking customer service. We are obsessed with delivering nothing but the best to our guests. And in this role as a Guest Escalation Supervisor, you will be doing just that! Key Responsibilities You will be communicating with our guests and business partners over the phone. You will beat stereotypes in delivering a delightful experience to our guests. You will be the first point of contact in resolving guest queries and concerns. You will be building rapport, hustling and coordinating with multiple internal functions to resolve issues. You will spot and initiate process changes that will increase efficiency and overall experience. You will be working on various internal tools to capture datas to relay customer feedback to the organization. You will also be communicating with customers as well business partners over emails. What are we looking for Hustler Great Problem solving skills Love speaking with new people. Have excellent communication skills – both verbal and written. Are empathetic and always look at providing nothing but the best possible solution to customers. • Are a start-up enthusiast and understand what it takes to be part of a young and fast growing team. Are tech-savvy with working knowledge of Google Applications and CRM tools.

Lead and manage the HR activities. -recruitment processes, leave entitlements, and attendance records Operate payroll software and systems proficiently.

Customer Relations Domain 1. Customer Complaints :- - Acknowledgement of Customer Complaints within 24 hours . - Immediate resolution for critical complaint Management [SNS/HMC/Comp. open> 5 days]. 2. Review Mechanism :- - Dealer Review Required Candidate profile 3. CR Process :- - Updating Complaint attributes - Ensuring Quality closure of complaints by checking the closing document. - Regional Office Complaint registration.

Heading the unit for its HRD FUNCTIONS.Core HR Functions,Salary & Wages Administration.Statutory Compliances.Laisioning with Govt. Authorities.Contractual Manpower planning & effectively handling.Manage both absentism & attrition rate 2 minimum level Required Candidate profile Sound Experience in ER.Deft in dealing with workers.Strong knowledge of HR policies & procedures.In-depth knowledge of employment legislation.Deft in problem solving & negotiation & influencing skills