342 Grievance Management Jobs - Page 2

Support end to end HRBP delivery. Employee Grievance & counseling. Managing internal reports related with Attrition Analysis. Employee development & performance management skills. employee connect sessions to understand their concerns. Required Candidate profile 8+ yrs exp as HRBP in International BPO Sector. Exp in employee development & performance management . Exp in legal requirements related day-to-day management of employees & regulatory compliance.

Role & Responsibilities Developing strategic HR plans and policies relating to recruitment, training, salary, compensation etc. in support of organizational goals and in compliance with state and countrys laws and regulations. Ensuring adherence to Manpower Cost Budget & Vice-versa in coordination with all departments get it approved by the Management & NRHR committee. Ensuring recruitment for on-roll and Offroll staff is completed on time to support the internal stakeholders ensuring all the processes defined in HR policies are followed during the recruitment process. Timely processing and Disbursal of salaries and allowances. Scrutiny and payment of HR agencies, vendors and employee's clai...

Role & responsibilities Management of Day to Day operational working of the human resources department Client Coordination with presence in daily team meetings Data Management of the overall applications received Internal Hiring of the organiztion Interested candidates can whatsapp on 9462456000 [Only whatsapp] Preferred candidate profile Should have excellent English communication Should have hands on knowledge into management and operations Should be a immediate joiner to report to office for the interview

Join a forward-thinking and rapidly growing Newton School, a dedicated edtech company committed to transforming the education scenario. We foster a collaborative, high-performance culture that values operational excellence, strategic HR practices, and overall employee engagement. We are currently looking for proactive and self-driven HR Business Partners with 5-10 years of comprehensive HR experience. The ideal candidate will excel in HR policy development, statutory compliance, grievance management, conflict resolution, onboarding, and people partnering. Proficiency in MS Excel and familiarity with G Suite is a mandate for all positions. The role requires establishing a strong presence in S...

As a passionate professional in our organization, you will be responsible for handling employee grievances, driving talent development, and enhancing our workplace culture. Your key responsibilities will include resolving employee grievances with care, improving employee engagement and well-being, and ensuring compliance with HR policies and labor laws. We are seeking individuals with experience in employee relations and grievance management, along with strong communication and problem-solving skills. A solid knowledge of HR policies is also required for this role.,

You will be responsible for verifying attendance, leave records, overtime, and incentive calculations. It will be your duty to ensure compliance with statutory requirements such as PF, ESI, PT, TDS, gratuity, and bonus. You will need to coordinate with the Finance/Accounts department for the disbursement of salaries and manage employee reimbursements, deductions, and full & final settlements. In terms of Grievance Handling & Employee Relations, you will act as the initial point of contact for employee grievances and queries. Your role will involve investigating and resolving workplace conflicts in a fair and transparent manner. Additionally, conducting employee counseling sessions when neces...

Greeting from Niva Bupa! Location - Noida Department - Grievance Designation - Sr Executive Salary - INR 34K in hand Experience - 2-3 Years of experience into grievance handling Primary Role Description: - The job holder would be responsible handling complaint cases. The job holder would specifically need to follow the Max Bupa service protocols while handling critical cases. Role & responsibilities Priority handling of escalation basis the source of it has been reported from Correct classification as complaints/service issues Time bound update on the case details to management Quality of responses-completeness and correctness Resolution TAT is adhered without extension of timelines No escal...

Hello, Greeting from Kotak Life Insurance!! Job Location - Goregaon East Job Role - Quality Analyst Contact Person - 8369252270 (Sangita Mandal) Interested candidate can share their resume at "kli.sangita-manadal@kotak.com" KEY RESPONSIBILITIES: Conduct quality evaluations on pre-defined quality parameters Share qualitative feedback Publish desired & required reports Conduct process audits to ensure the overall health of the process. Undertake sample detractor calling in NPS to check VOC of customers and suggest for improvements, if any Conduct calibration Suggest & conduct/ Facilitate any trainings if need be for your process. Basis the quality evaluations conduct Plan of action Conduct moc...

Job Title: HR Manager Payroll, Compliance, IR & Strategic HR Location: Mumbai (Corporate Office) | Vapi, Gujarat (Plant) Industry: Chemicals / Manufacturing Experience: 812 Years Qualification: MBA/PGDM in HR Job Description: We are hiring an HR Manager to manage HR across our Corporate Office (Mumbai) and Plant (Vapi). The role demands strong expertise in Payroll, Compliance, Industrial Relations (IR), and Strategic HR . Key Responsibilities: Oversee payroll, statutory compliance (PF, ESIC, gratuity), HRMS, and audits. Drive strategic HR policies, frameworks, and organizational development. Lead talent acquisition, training, and succession planning. Manage employee engagement, retention pro...

Responsibilities: * Manage HR admin tasks, including recruitment & onboarding. * Collaborate with leadership team on workforce planning & development. * Ensure statutory compliance & grievance resolution. * Attendance and Payroll management Provident fund

Talent Acquisition Drive talent acquisition strategies to attract, assess, and onboard top talent. Collaborate with business leaders to identify manpower needs and build effective hiring plans. Strengthen employer branding and candidate experience to position the company as an employer of choice. HR Operations & Compliance Lead payroll administration, attendance tracking, and HRMS operations with accuracy and efficiency. Oversee seamless employee onboarding, induction, and offboarding processes to ensure a positive employee experience. Ensure full compliance with PF, ESI, gratuity, labor laws, and other statutory regulations. Maintain and strengthen HR policies, documentation, and employee r...

Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and pro...

As an Intern at eVision, you will be responsible for a variety of tasks related to recruitment, HR operations, attendance and leave management, employee engagement, and grievance management. Your day-to-day responsibilities will include sourcing, screening, and conducting interviews for all levels of management as part of the recruitment process. In HR operations, you will be involved in the onboarding process, conducting induction sessions, preparing letters, and managing the appraisal process. Additionally, you will ensure the implementation of a leave management system for the concierge team and other departments to effectively manage attendance and leave. As part of employee engagement i...

The HRBP (Human Resources Business Partner) at Tattva Wellness Corporate Team in Gurgaon will be responsible for fostering employee engagement, managing grievances, and supporting change management initiatives for Tattva Wellness Spas spread across the country. In this role, you will collaborate closely with spa managers, business leaders, and other HR teams to cultivate a positive workplace culture, align HR strategies with business objectives, and oversee a committed workforce of over 700 front-end spa and beauty associates. Your key responsibilities will include being the primary contact for grievance handling and employee concerns at spa locations, mediating workplace conflicts, organizi...

Key Responsibilities HR Operations Excellence Own and optimize all core HR operational processes, including onboarding/offboarding, employee data management, HR documentation, and process automation for Vizag location. Ensure timely and accurate maintenance of employee records in alignment with statutory and organizational requirements. Champion the development, standardization, and documentation of HR policies, SOPs, and workflows across the employee lifecycle. HR Systems & Analytics Handle the configuration, implementation, and administration of the HRIS platform; act as the primary liaison with vendors and IT. Prepare and deliver high-impact HR dashboards and reports (e.g., attrition, hea...

Job Title Senior HR Executive Department Human Resources Reporting To HR Manager / Head HR Location Thoraipakkam, Chennai Key Responsibilities & Desired candidate Profile includes the below competencies Job Purpose The Senior HR Executive will manage end-to-end HR functions for a facility management and infrastructure company, ensuring smooth operations in recruitment, payroll, statutory compliance, performance evaluation, employee engagement, and labour law adherence. The role requires a hands-on professional with strong generalist experience to support both operational and strategic HR initiatives. Key Responsibilities 1. Recruitment & Talent Acquisition Handle full-cycle recruitment for t...

As a Senior Program Manager (7I) in the Employee Relations function at R1, your role will involve managing employee grievances, disciplinary cases, and performance improvement cases at the designated site. You will play a crucial role in ensuring that all employee relations activities are handled fairly, consistently, and in compliance with legal requirements. Working closely with management and employees, your aim will be to foster a positive work environment and address issues promptly and effectively. Your key responsibilities will include: Grievance Management: - Acting as the primary point of contact for employee grievances. - Conducting thorough investigations into grievances in a time...

Meeting with clients to discuss complaints and offer solutions to any problems they may be experiencing with their current service providers Documenting all activities related to each complaint for easy reference in future conversations with the customer Taking detailed notes during conversations with clients to ensure all important details are included in the case file Working with legal staff to investigate allegations of illegal activity or misconduct by company employees Coordinating with other departments such as human resources, accounting, and operations to ensure that a complaint is resolved satisfactorily Following up with customers to ensure that they are satisfied with the resolut...

Job Description: Senior HR / HR Manager Experience: 5 to 8 Years Industry: Information Technology (IT) Location: Hyderabad Required Immediate joiners Female Only. Walk-in dates: 05- Sep & 08-Sep-25 Position Overview: We are seeking an experienced Senior HR / HR Manager with a strong IT industry background to lead and manage the end-to-end Human Resource function. The ideal candidate will possess in-depth knowledge of HR operations, compliance, employee engagement, payroll, and policy creation, along with technical hiring expertise and the ability to partner effectively with business stakeholders. Key Roles & Responsibilities 1. HR Operations & Compliance Ensure statutory compliance with all ...

AIX is hiring for Manager- HR Partner for Flying and Non-Flying function for Airlines. Interested candidate's are requested to please DM at swati.chouhan@airindiaexpress.com Role- HR Partner Designation- Manager Work from Office Lob Location- Gurgaon Objective- The HR Partner owns the entire employee lifecycle for the designated cohort of employee. She is responsible for ensuring gold standard execution of people processes and a consistently exceptional employee experience. She stays attuned to the organisations pulse and drives engagement and alignment of the employee cohort with the Business Agenda. She is the promise keeper of the Employee Value Proposition. Role & responsibilities- AIX i...

We are a leading Tea company seeking an experienced and dynamic HR Manager to lead our Human Resources function. Accessible workspace Flexi working Marriage & childbirth gifts Performance bonus Assistive technologies

Responsibilities: * Manage technical support team: coordinate, train & mentor * Lead tech initiatives: strategic planning & execution * Ensure client satisfaction: resolve issues promptly *Grievance Handling Management * Collaboration with the team

Role Objective: To lead and strengthen the Customer Service & Grievance Redressal function by ensuring timely resolution of customer queries and complaints, adherence to regulatory guidelines (RBI/NHB), and enhancement of customer experience across branches and digital platforms in line with the companys service standards. Key Responsibilities: Customer Service Management Oversee customer service operations across branches, call centers, and digital channels. Develop and implement customer service standards, policies, and escalation protocols. Monitor customer satisfaction levels and initiate service improvement measures. Grievance Redressal & Regulatory Compliance Manage the end-to-end grie...

Desired Experience & Competencies Stakeholder Management Internal and External Unskilled Labour or large number of resource management Client Management Data Management (Excel expert) Projects implementation Key Responsibilities Strategic HR Partnership Collaborate with business leaders to align HR strategies with operational and business objectives. Support organizational changes, workforce planning, and succession planning. Drive employee engagement, retention, and performance initiatives across sites. Operational HR Support Act as the first point of contact for HR issues within facility operations. Provide guidance on disciplinary actions, grievances, conflict resolution, and policy inter...

The role involves managing payroll, HR operations, compliance, employee engagement, and performance analysis. Candidates with HR Process experience and Keka software exposure will be a plus point. Female ONLY Jogeshwari, Mumbai.