204 Grievance Management Jobs - Page 8

HR Generalist Exp: 3 Years Full Cycle Recruitment Employee Grievance Employee Engagement Payroll Management Administration

Job Responsibilities - i) Maintaining Routine Service Request Receiving daily MIS from customer care Updating daily MIS with corrective action summary, revert & resolution plan Sending daily MIS to customer care with updated corrective action summary, revert & resolution plan Giving daily technician feedback & call closed reports to customer care for updating in MIS Updating daily pending calls Providing details for sending quotations to customers to customer care. ii) Customer interactions Updating quote code in D365 reactive cases. Following up with the customer for approval & orders. Speaking to the customer for any escalations and resolutions. Fixing up appointments with the customers for service jobs. Replying to customers on email/phone as required. Follow up for payments of reactive cases. Invoice submission to the customer through technicians or courier as required. iii) Job Allotment Checking MIS and planning route for a technician visit Identifying technician skills as per job requirement Checking spare part requirement for Job as per call details Filling details in service memo and handing over to technicians Allotting jobs to technicians for RSR & OCQ cases Allotting necessary spare parts to technicians Arranging travel plan for technicians in case of outstation Jobs Handling emergency cases for technician deputation Giving customer satisfaction survey forms to technicians Keeping a track and clubbing outstation jobs together area wise iv) Dealer, ASP's & Vendors interactions Assigning Jobs to ASPs. Sending spare parts to ASPs. Daily follow up with ASP for sending service memo's & cheques of the completed jobs. Speaking to dealers regularly for the spare part requirements in their assigned area. Receiving orders from the dealer and sending it to HO for order booking & dispatching from the factory. Sending spare parts to dealers from the regional office case to a case basis* Speaking to LC/contractors for shifting and taking quotes for the same v) Maintaining Spare Part Maintaining Min. Max inventory Indenting for spare part via email in format to HO for making STO to factory/Bhiwandi/HO as required Sending item codes & spare parts details to HO for making FOC orders for PSP/OCQ calls Follow up with factory & HO for spare part dispatch vi) Order Booking in D365 & updating records Receiving updated service memos for billing Reactive PSP cases order Booking in ERP Sending the reactive orders for authorization & pack slip to HO in format Receiving updated CSAT forms and consolidating the same for the region and sending to HO Updating & maintaining records for QHSE audit. Who we are looking for Qualification: Bachelor in any stream. 5-8 years of experience. Functional Skills: Service Coordination Customer Relationship Management Managing a team of Engineers & Technicians. Grievance Management MIS

EC-Council is hiring! Need Immediate Joiner in Mumbai!!! About us: EC-Council ( www.eccouncil.org ) is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. About the Role: The HR Business Partner (Manager) will act as a strategic advisor and consultant to business leaders, aligning HR initiatives with business objectives. This role involves driving employee engagement, talent management, organizational effectiveness, and change management, while also ensuring compliance and supporting a high-performance culture. Key Responsibilities: Partner with business leaders to understand their objectives and develop HR strategies to support them. Lead and drive strategic HR initiatives including workforce planning, succession planning, and talent development. Act as a trusted advisor on all people-related matters, including employee relations, performance management, and organizational development. Drive employee engagement by implementing and supporting employee feedback and action plans. Manage and resolve complex employee relations issues, ensuring legal compliance and consistency. Analyze HR metrics to inform business decisions and identify trends or areas for improvement. Support organizational change and culture transformation initiatives. Coach and support line managers in their people management responsibilities. Champion diversity, equity, and inclusion efforts across the business. Required Skills & Qualifications: MBA/MSW in Human Resources or related field. 8- 12 years of progressive HR experience, preferably with at least 3 years in a business partnering role. Strong knowledge of employment laws and HR best practices. Proven ability to influence and build strong relationships with senior stakeholders.

Job description Roles and Responsibilities Contributing to the business and talent strategy by helping to identify, prioritise and build capabilities, behaviours, structures, and processes within different departments. Understanding the business and its challenges to help address the organisation and peoples needs. Supporting line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy. Analysing the key talent trends and developing solutions, programs, and policies around it. Managing and resolving complex employee relations issues, Conducts effective, thorough, and objective investigations/interventions. Enhancing employee engagement through various departmental-level initiatives/programs. Working closely with Leadership and employees to improve work relationships, build morale, and increase productivity and retention. Defining Performance Goals for the employees and independently running the Performance Assessment cycle. Providing policy guidance and interpretation. Participating in evaluation and monitoring of training programs to ensure success & effectiveness. Coaching individual managers on increasing management capability.Desired Candidate Profile Proven skill in the operation and utilisation of software such as G Suite, Microsoft Word for Windows, Excel, etc. Ability to analyze organizational and individual needs and create the most cost-effective package to meet them. Proven understanding of the role and functions of a human resource office within a corporate operations structure. Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development. Proven ability to use initiative in carrying out tasks. Proven ability to prioritize tasks and to organize workload to assure that short timelines are met Policy writing experience. Candidates should have work experience of 6 - 8 years in the relevant HRBP domain. HRBP experience is a mandatory experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, etc. Open to work in US and rotational shifts. Perks and Benefits Attractive compensation based on demonstrated experience. Engagement with a major international group. Hands-on experience with industry-defining innovative trends. International and multicultural experience. Unlimited professional development. Shift Timing : Night shift

Should be able to recruit Power Plant manpower Ensure a positive organizational culture, make policies, manage employee relations & ensure compliance with labor laws & HR best practices. Payroll management , leave and bonus encashments.

Role & responsibilities 1. Daily grievance handling 2. Induction training 3. Daily welfare related work 4. To announce in p.a. system (Every day 4 times) 5. Floor round Every day 3 round) 6. Canteen observation during lunch (Every day) 7. Filling LWF forms (Every day from 10:00 am to 12:00 pm) 8. To make phone call to absent employees 9. To make data of LWF and other grievance summary (To be closed by every Saturday) 10. Monthly LWF data maintained 11. Monthly grievances report 12. Monthly help desk data maintained 13. Staff birthday celebration (as per plan) 14. Holding committees meeting (Every month as per plan) 15. To maintain compliance register Preferred candidate profile Female only MSW qualification is must

Role & responsibilities: Administration- Day to day administration of centre Achieve targeted Patient Satisfaction Index Ensure achievement of Revenue targets of centres Business development through strategic interventions including Corporate tie ups, Camps, promotional campaign, referral marketing etc Build, engage, Coach & mentor team Control Attrition and create an active pipeline of resources to maintain an optimum Level of staffing Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) Maintenance & upkeep of centres Budgeting & cost control Inventory management Accounting & cash management Reporting & MIS This role will report directly into VP-Operations Preferred candidate profile Immediate Joiner

Job Title: Assistant Manager- HR Business Partnering Experience: 2 - 4 Years Education: MBA-HR preferred Role type: Individual contributor Locations: Bangalore About Role: We are looking for a dynamic and empathetic HR Business Partner (Assistant Manager Level) who thrives in fast-moving environments and brings strong regional context and people-first thinking. This role is embedded in the business and requires deep connection with ground teams across regions. Youll be expected to influence zonal and regional leaders, manage employee experience, and close the loop on grievances while staying compliant with our HR policies and values. Key Responsibilities: Regional People Partnering Be the go-to HR partner for regional teams — understand challenges on the ground and offer actionable support. Influence Zonal Heads and RCMs while balancing both employee and business priorities. Travel to key cities/zones to build, connect and gather on-ground feedback. 2. Grievance Handling & Culture Building Handle employee concerns with empathy and urgency. Be a custodian of candidates' values and culture. Enable whistleblower conversations and partner on disciplinary matters with discretion. 3. Performance & Development Drive performance management conversations with managers. Partner with central HR teams to identify upskilling needs and roll out training initiatives. Ensure feedback loops, confirmations, and performance cases are run smoothly. 4. Engagement & Communication Work closely with city managers to drive engagement, recognition, and connect activities. Proactively conduct employee 1:1s and pulse check-ins. Requirement: 2–4 years of experience in HRBP / HR Generalist / Field HR roles Must speak at least one South Indian language fluently. Experience managing regional or distributed teams is a strong plus. Strong influencing and communication skills. Ability to work independently, build trust with business, and follow through on outcomes. Comfort with HR data tracking and maintaining detailed records. About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

Greetings! Urgent Opneing for HRBP for Swiggy Insta Mart ( Off Roll)(Warehouse experience required) This will be on Contract role. Must have HRBP experience . Indore/Nagpur1Pune1Gurgaon / Delhi1Dehradun1Jaipur1Kolkata1Patna1Hubli1Trivandrum1Chennai / Pondicherry1Hyderabad1Mumbai1Goa1NCR1Mumbai1 Role & responsibilities Experience of Blue-collar manpower management is a must Handling volume manpower is preferred Attrition, Attendance and Absenteeism management Employee engagement and Grievance handling Life cycle management of manpower Handle payout queries Data management and sharing reports with stakeholders Required experience and skills:- Education Qualification: Graduate/Post-graduate in Human resource /MSW Experience: Minimum 1 year experience Good communications skills In English and Regional language is a must Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word The role is for a Contractual position Budget - 6 LPA Preferred candidate profile Candidates who have experience from Warehouse HRBP role need to apply

Shifts - US Saturday- Sunday off Assistant Manager-HRBP Job Description. Work Experience Requirements/Responsibilities Responsible for ensuring that all employment practices are handled in accordance with the local laws, including payroll and benefits, and disciplinary actions. Arranging Job Rotation and ensuring HR availability as per the business and organizational requirements Devising and implementing the company policies Job analysis, Competency mapping experience. Streamlining HR activities. Maintaining various HR related reports using excel and performing data & trends analysis Manage Appraisals, Promotions increments and Performance management cycle Assistance in organizing of get-togethers, picnics, parties and other employee engagement activities and initiatives Managing Employee Relations, conducting Skip Level meetings and improving employee connect Experience in Client Management and Interaction will be preferred. Experience in employee onboarding and induction Would require experience with executing process improvement & compliance standards. Should be able to conduct weekly and monthly internal and external reviews & prepare strategies to improve employee morale and retention Good people development skills Ability to liaise with relevant support departments and business stakeholders Ability to create an environment of trust and fairness Driving organizational culture and value Grievance management: Competency mapping: Disciplinary actions: CSR / WE: Payroll: Audits: Attrition management / excel skills / analysis Absenteeism Management: Policies / Procedures: Analysis: Exit analysis: SKIPs / focus groups / trainings: Analysis KPI management: EWS: RAGs analysis Labor norms: Salary break up: Red zone intervention: Harassment: no needs to read and research Manages human resources policies and programs related to recruitment and selection, associate relations, and other HR functions for a single location ensuring policy and regulatory compliance. The Manager is responsible for developing and supporting retention initiatives by executing programs developed to improve employee morale and attrition. In addition, the Manager acts as a leader in the site providing guidance and counsel to the operations management team. Manages, coaches, and develops site HR team and serves as a mentor to other HR professionals. Experience : Generally 5 or more years progressively responsible experience as a Human Resources Manager, Generalist, or Specialist with experience in associate relations, learning and development, problem and conflict resolution and recruiting non-exempt personnel in a high-volume environment. Experience managing, coaching, and developing others. Experience demonstrating extensive knowledge, interpretation, and application of employment laws. Extensive knowledge of general labor policies and practices including discrimination, harassment, and union avoidance. Prior experience delivering HR training and development programs. Demonstrated success in conducting behavioral interviews and management talent assessments. Experienced in leading positive change. Call Center industry experience preferred. Skills & Knowledge : Strong interpersonal and collaborative skills including verbal and written communications skills, presentation skills, facilitation skills and negotiation skills. Success in developing and making compelling written/oral proposals. Strong problem solving/consulting skills. Excellent time management skills. Excellent planning and organizing skills, especially prioritizing multiple projects/tasks. Demonstrated listening skills. Good PC skills with demonstrated ability to use a variety of software packages including Word, Excel, Access, PowerPoint and Outlook with the ability to assimilate, present and analyze data as needed. Strong analytical and presentation skills hence excellent MS office knowledge is a Mandate Knowledge/Abilities : Demonstrated business savvy with ability to develop and maintain successful partnerships with both management and associates. Ability to serve as an associate advocate while balancing the needs of the clients and the company. Ability to provide superior service to associates by listening, comprehending and guiding them through the issue to closure. Demonstrated ability to effectively deal with ambiguity. Ability to develop strong business relationships. Proven ability to influence associates at all levels. Demonstrated ability to adapt to changing priorities and provide proactive, effective change leadership. Understanding of and ability to ensure compliance. Expert at establishing and maintaining effective relationships with management staff, front line associates, the general public and clients. Confidentiality is critical. Open-minded, trustworthy, compliance-oriented, flexible, adaptable and team-oriented. Good knowledge of Statutory compliance and Audit requirement Knowledge of Sexual harassment / ICC Committee and the compliance towards the same. Engagement in CSR activities

,,Key Responsibilities: HR Operations Management: Lead and oversee end-to-end HR operations including onboarding, offboarding, attendance, leave management, and HR data integrity within HRMS platforms like Darwinbox, Keka, or equivalents. Payroll Management & Statutory Compliance: Manage full-cycle payroll processing with accuracy and timeliness, ensuring compliance with all statutory requirements including PF, ESI, TDS, LWF, and professional tax. Stay updated on labor law amendments and ensure organizational adherence. • HRMS Expertise: Implement, optimize, and troubleshoot HRMS platforms (Darwinbox, Keka, etc.) for payroll, attendance, performance management, and reporting. Drive automation to improve operational efficiency. • Performance Management System (PMS): Lead the execution of the end-to-end performance appraisal cycle including goal setting, mid-year reviews, calibration, and final appraisals. Collaborate with business leaders to embed a performance-driven culture. • Policy & Process Formulation: Develop, review, and implement HR policies and standard operating procedures to ensure clarity, compliance, and alignment with business objectives. • Stakeholder Management: Engage effectively with internal stakeholders such as Finance, Legal, Business Heads, and external vendors to ensure seamless HR operations and resolve escalations timely. • Employee Benefits Administration: Oversee employee benefits programs, including health insurance, wellness initiatives, leave policies, and other perks. Liaise with benefits vendors to ensure optimal service delivery. • Reporting & Analytics: Prepare and present detailed HR operations, payroll, compliance, and performance management reports for leadership review and decision-making. • Team Leadership: Lead and mentor the HR Operations team to enhance skills, ensure compliance, and drive operational excellence.

Role & responsibilities Act as a strategic HR to Zonal Sales/Marketing/Operations/Manufacturing Heads. Partner with Regional Teams Sales and Plant HR for market-level alignment and synergies. Lead end-to-end HR delivery across the zone including Talent Acquisition, Talent Management, Employee Relations, Performance Management, L&D, and Compensation. Ensure seamless implementation of corporate HR initiatives such as PMS, Employee Engagement Surveys, R&R Programs, and Diversity & Inclusion. Manage and mentor a team of HR Business Partners and ensure alignment with central HR COEs. Drive workforce planning, succession planning, and leadership development initiatives. Maintain proactive employee engagement and industrial harmony across sales and plant teams. Analyse HR metrics and provide actionable insights to business leaders. Ensure compliance with all legal and statutory requirements across the zone. Preferred candidate profile 16-22 years of progressive HR experience, preferably in FMCG or similar high-performance industries. Prior experience in a Zonal or Regional HRBP role is preferred. Ability to thrive in a matrix organization and manage multiple stakeholders. Open to travel within the zone-North-East & East.

Job Purpose: Primary responsibility includes managing complaints escalated to Senior Management, social media, National Consumer Helpline, and Nodal Officers across all ABFL lending verticals. Ensure timely acknowledgment, regulatory compliance, and SLA adherence. Maintain a fair, customer-centric approach while protecting organizational interests. Ensure effective CRM usage, regular MIS reporting to stakeholders, and root cause analysis (RCA) of complaints with process improvement suggestions. Implement and monitor the Grievance Redressal Framework within the team for continued effectiveness. Key Responsibility: Respond to customer complaints Strictly adhere to the Grievance Framework designed for the team. Resolve and respond to customer complaints, escalated to Senior Management, Regulators, National consumer helpline, Nodal officers and FRC from RBI. Documentation of Customer Complaint which is fairly and efficiently executed in CRM Ensure end to end closure of complaint and zero recurrence. Respond to complaints received on the regulators portal and ensure redressal within timelines. Monitor & Analyze complaint types Monitor the types of complaints received and analyze reasons, trends and share observations. Identify gaps basis nature of complaints received, suggest improvement measures to the SH- Grievance Redressal and Service Head and liaise with stake holders for process enhancement. Stakeholder Management Maintain effective relationships with all internal stakeholders involved in resolving customer escalations. Effectively liaise with other support functions and external agencies to ensure smooth functioning of daily events. MIS and Dashboard for Senior Management Maintain a detailed MIS on complaints and escalations Circulate weekly, monthly and quarterly MIS to the Senior Management on customer escalations and complaints. Root Cause analysis of complaints received Conduct detailed Root Cause analysis for complaints received by the Escalation team and Publish observations in a structured manner to relevant stake holders on a timely manner. Audits Responsible for maintaining required data/MIS/evidences which may be required during audits. Participate in statutory, internal and external audits when required. Location : Goregaon or Thane (Ghodbunder)

Role & Responsibilities - Knowledge of Benefits: Understanding of various employee benefit programs, including health insurance enrolments/monthly addition & deletion, retirement benefits, and other benefits. Computer Skills: Proficiency in using HR systems, spreadsheets, and other software. Compliance Knowledge: Understanding of relevant laws and regulations related to employee benefits. Good Communication Skills: The ability to clearly and concisely explain complex benefit information to employees. Record-keeping: Maintain accurate employee benefits records, enrolment data, and relevant documentation. Coordinate with HR or the payroll team for payroll deductions. Addressing employee queries/concerns: Respond to employees questions regarding benefits, coverage, and eligibility during enrolment. Skills and Qualifications- Graduation preferred in BBA/BCOM/BMS/ B.Sc 1-2 Years of experience. Good communication skills Ability to learn.

About the Role & responsibilities A Grievance Officer in an NBFC (Non-Banking Financial Company) is the designated individual responsible for handling and resolving customer complaints and grievances. They ensure timely and effective resolution of complaints, contributing to customer satisfaction and compliance with regulatory guidelines. Responsibilities Address Customer Grievances: The Grievance Ocer acts as a point of contact for customers to raise concerns and complaints about the NBFC's products or services. Inquire and Resolve Complaints: They investigate complaints, gather relevant information, and work towards a resolution that satisfies the customer while adhering to the NBFC's policies and regulatory requirements. Maintain Records: The Grievance Ocer keeps a record of all complaints received, including details of the complaint, the investigation process, and the resolution. Managing the RBI CMS portal and all the complaint management sources i.e. via email, sms or letter. Communicate with Customers: They keep customers informed about the status of their complaints and the steps being taken to resolve them. Compliance: The Grievance Ocer ensures that the NBFC's grievance redressal process is compliant with regulations and guidelines, such as those issued by the Reserve Bank of India (RBI).

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Education Qualification: Graduate/Post-graduate Experience: Minimum -2 to 5 years of experience. Good communications skills - Both written/ speaking and at coordination Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Education Qualification: Graduate/Post-graduate Experience: Minimum -2 to 5 years of experience. Good communications skills - Both written/ speaking and at coordination Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word

KEY RESPONSIBILITIES: Strategic Partnership: Business Alignment : Collaborate with business leaders to understand their strategic goals and challenges. HR Strategy: Develop and implement HR strategies that support business objectives. Talent Management: Identify talent needs, develop talent strategies, and oversee talent acquisition and retention. Organizational Change : Support organizational change initiatives by managing people-related aspects. Operational Excellence: HR Processes: Oversee day-to-day HR operations, including recruitment, onboarding, performance management, compensation, and benefits. Employee Relations: Manage employee relations, address employee concerns, and resolve conflicts. Compliance: Ensure compliance with labor laws and company policies. Attrition Management: Attrition Analysis: : Monitor and analyze attrition trends to identify root causes. Retention Strategies : Develop and implement retention strategies to reduce voluntary turnover. Exit Interviews: Conduct exit interviews to gather insights into reasons for leaving. Employee Engagement: Foster a positive work environment and enhance employee engagement. Performance Management : Performance Review Process: Oversee the performance review process, including goal setting, performance appraisals, and feedback sessions. Performance Improvement Plans: Develop and implement performance improvement plans for underperforming employees. Talent Development: Identify high-potential employees and provide development opportunities. Additional Responsibilities : Employee Experience: Enhance the employee experience through initiatives like employee wellness programs, recognition programs, and flexible work arrangements. Diversity, Equity, and Inclusion: Promote diversity, equity, and inclusion in the workplace. Data Analytics: Use data analytics to identify trends, make data-driven decisions, and measure the impact of HR initiatives. QUALIFICATION & CERTIFICATIONS: Educational Qualifications: Bachelor's Degree / Master's Degree (Optional): A bachelor's degree or a master's degree in Human Resource Management or a related field (MBA preferred). Experience : 4-5+ years of relevant experience as a Human Resource Business Partner Certifications: Certification or Diploma in Human Resource Management like SHRM, PHR will be desirable. Essential Skills and Knowledge: Business Acumen: Understanding business strategies, financial metrics, and industry trends. Strategic Thinking: Developing and implementing long-term HR strategies aligned with business goals. Change Management: Leading and managing organizational change initiatives. Problem-Solving and Decision-Making: Analyzing complex HR issues and making informed decisions. Communication Skills: Effectively communicating with employees at all levels, executives, and external stakeholders. Interpersonal Skills: Building strong relationships and collaborating with diverse teams. Data Analysis: Using data to drive HR decisions and measure the impact of HR initiatives.

HR Operations Responsible for driving the Employee Onboarding program including pre-boarding and post-boarding activities. Efficient in documentation of employees personal data and its confidentiality. Ensure a smooth induction for all new joiners. Good hands on experience of any HRMS ( Preferably KEKA) Exit management Payroll Management Responsible for maintaining the Monthly Attendance/ Leaves / Comp offs of all employees Responsible for sharing the Payroll data / Post Payroll Data / PF/ Gratuity etc to the Payroll team. Prior experience of Payroll data management and HR compliances. Vendor Management - BGV / PF / Insurance/ HRMS Employee Relations Act as a POC for all employees for any day to day issues regarding leave, attendance , HRMS, insurance etc Good at conflict resolution and discuss the matter with Seniors as required Imbibe the Company values and ethics within the organization Driving the skip level meetings as in to understand the pulse of the employee. Being actively involved in Learning and Development initiatives of the organization. Grievance handling Employee Engagement Prior experience in Employee Engagement like planning and executing Organization level drives , Weekly/ Monthly Fun events. Bringing in new initiatives to boost the morale of the employee Able to drive the On the spot awards and other Monthly/ Yearly awards Performance Management Fair understanding of Performance Management system, KRAs, KPIs Collaborate with the supervisor in ensuring a timely closure of the appraisal. Appraisal letter roll out Requirements: Proven work experience of HR Generalist role Competency in working with HR Information Systems, hands on experience with Keka or similar platforms. Fair understanding of compensation and benefits packages Ability to develop and successfully implement clear and fair company policies Strong analytical skills with a focus on process improvement and data-driven decision-making. Team management skills ( Good to have) Excellent communication and interpersonal skills to build positive working relationships. Ability to handle confidential HR information with discretion. Strong organizational and multitasking capabilities to manage multiple HR responsibilities effectively. Willingness to take any additional responsibility MBA ( HR) or PG in Human Resources

Recruitment & Onboarding, Leave & Attendance Management, Payroll Coordination, Performance Management, Employee Engagement & Retention, HR Operations, Labor Laws Compliance Management, Policy Implementation.

Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective communication channels. Develop and implement strategies to improve employee engagement, retention, and overall workforce satisfaction. Conduct regular performance reviews with employees to set goals, provide feedback, and coach for growth. Collaborate with HR teams to develop policies that align with business objectives and promote a positive work environment. Analyze attrition rates to identify trends and areas for improvement in employee relations. Desired Candidate Profile 6-11 years of experience in Employee Relations . Strong understanding of employee counseling, engagement, grievance management, HR policies, involvement, performance management, retention strategies. Excellent communication skills for effective interaction with employees at all levels.

Role: Team Manager HRBP Shift: 11 am to 8 pm / 12 pm to 9 pm (should be flexible) HYBRID WORKING TM/ STM: No of Positions: 3 Location: Pune, Mumbai Relevant Experience: 7+ years Required Skills: Talent Management & Interventions Employee engagement & Experience Grievance Management Strategic HR Projects ( Examples: Career Architecture/Succession planning, integrations, Retention initiatives, OD interventions, Performance management ) (need to submit 2 - 3 projects) Span: 600 ********************************************************************************************* IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately. If you're available, please send your CV via WhatsApp only to: 9152808909 Along with your CV, kindly share a short video profile talking about your experience. Please note: No calls will be entertained. ********************************************************************************************* Responsibilities: Works directly with the aligned business senior leadership to conceptualize, guide, develop solutions, programs, policies, and HR strategies that closely supports organizational goals. Provides guidance and input on business unit restructures, workforce planning and succession planning. Works in collaboration with the Training and Development team to identify training needs for business units. Partners with the legal department as needed/required and ensuring regulatory compliance. Organize and lead weekly or monthly meetings with team members. Promotes employee well-being, culture, and diversity with various organizational initiatives. Provide insights, recommendation feedback and ideas on development of people plan. Play a strategic role in driving operational rigor by planning, implementing and monitoring key HR projects for the BU. Recommend inclusive leadership practices and implement interventions to improve leadership performance and team performance. Work with line managers and employees to address all types of employee relations issues, fairly representing all interests. Review and analyze business metrics including data on retention, attrition management and employee experience in order to recommend systematic improvements. Responsible for effective execution of monthly/Quarterly programs. Managing employees connect by regular one-on-one and skip level meetings. Basic knowledge of compliance with employment laws and regulations. Lead and support HR projects and initiatives. Grievance handling. Desired Candidates: Bachelors degree or Masters degree 8 plus years of relevant experience in HRBP role Should have managed an employee span of over 600 employees. Strong organization, communication and conflict resolution skills Excellent in verbal and written communication, interpersonal attention to detail and organizational skills. Ability to acquire a thorough understanding of the organizations hierarchy, jobs, and the administrative practices related to those factors. Experience of managing a team Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies. Able to support the needs in a fast paced and growing organization. Strong analytical and problem-solving skills. Proficient with MS Office. High degree of integrity and resilience. Ability to effectively lead and facilitate projects independently. Confident, high on persuasiveness which helps drive closures. Flair for engaging with people and developing relationships and ability to work in diverse environment. Ability to organize, multi-task, prioritize tasks and deliver quick results. Proven ability to effectively coach employees and management through complex and difficult issues.

* Recruitment * Payroll Management * Statutory compliance * Performance Management * Contract Labour Management * Other Admin work Candidates from Manufacturing Background only Required Candidate profile MBA/MSW Graduates 6 to 10 years of HR Generalist experience with Manufacturing background Strong knowledge laws of labour laws Good Interpersonal skills Good public interpersonal skills

Roles and responsibilities: To be the first level of Interface between HR & Operations, IT, Quality team for all HR related activities and Query handling Handle all queries, grievances and escalations received from agents on the floor and ensure the same are resolved within committed timelines and close the tickets on MYHR. Assist the L&D team in the co-ordination for JUMP / L&D initiatives Carrying out employee engagement activities across floor Support Operations in any Ad-hoc / calendarized activity, R&R, etc. Ensure to drive compliance with the teams with the support of Ops. Provide HR Policy guidance and Interpretation to employees for resolution to queries on existing policies, salary, Mediclaim, ESIC, PF, insurance claims etc. Support supervisor in co-ordinating / execution of Induction program defined for new joining at TL & Coordinate for the roll-out and closure of Internal Job Posting (IJPs) with in timelines Execution of HR initiatives on the floor such as HR Forums, Employee Satisfaction surveys,etc. Ensure Employee listening activities are planned, organized &conducted every quarter Execution of HR initiatives on the floor such as HR Forums, Employee Satisfaction surveys ,etc.1/E02) on an EDP and effectively manage the process Conduct regular refresher training on HR policies for both agents and Team Leaders to ensure clarity/awareness on HR policies and procedures Execute engagement activities on the floor Organize and Conduct Employee Engagement initiatives like Fun at work activities, CSR, etc. Conduct Exit discussion, Interviews for resigned employees and escalate issues, if any, arising of the interview. Maintain database and trackers for all BHR activities on real time basis. Ensure consistent and regular usage of MYHR wrt all BHR activities on a real time basis. Preparation of various BHR Reports within timelines Highlight any anomalies / deviations noted within the process to Reporting Supervisor for necessary action. PLEASE DO CALL ME IF YOU HAVE ANY DOUBTS ( 7904220567 ) Regards, Keshav A Human Resource Executive-Talent Acquisition |M +91 7904220567 | Hyderabad |

We are seeking a Senior HR (Employee Engagement Specialist) Strong organizational, analytical, and interpersonal skills are a must. As a direct connection toemployees, the desired candidatemust be keenly aware of employee relations ensuring they are healthy throughout the organization. Key Responsibilities: Weekly onboarding and orientation 100% Policy Adherence Management Grievance Readdressal Internal Talent Mobility Management Review and Monitor Attrition Employee Engagement Schedule, Plan & Road Map Desired Skill Set: Bachelors degree in any specialization or a related field. 3 to 5 yrs. of progressive hands on experience in roles related to employee engagement, employee experience, or human resources. This may include experience in HR, talent management, or organizational development. Experience in creating and implementing programs that enhance employee engagement, such as surveys, recognition programs, team-building events, and wellness initiatives. Experience in managing employee relations issues, resolving conflicts, and creating a positive organizational culture. Experience working with employee feedback, surveys, and engagement metrics to identify trends, measure success, and propose improvements. Certifications related to the role is an added advantage. Location Preference: Candidates living in Chennai and can join immediately. Interview Details: Walk-In Interview (Monday - Friday) or Virtual Interview Looking forward to meeting potential candidates. Contact Person Farjana Shajahan Contact Number 8148794767 (Kindly WhatsApp your resume) Email farjanas@billedright.com Billed Right does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. You can apply for other job opportunities at the below link https://billedright.zohorecruit.in/jobs/Careers