342 Grievance Management Jobs - Page 7

You have an exciting opportunity to join Autobahn Corporation Group of Companies as a Manager of Customer Experience, with a preference for candidates from a hospitality background. As the Manager of Customer Experience, you will lead customer service operations in Kerala, Maharashtra, and other locations. Your role will involve training and mentoring customer service teams, developing hospitality-style service protocols, conducting training programs, managing customer grievances, setting performance goals, and monitoring KPIs for service improvement. You will work closely with HR and Business Heads to build high-performing service teams, implement customer engagement strategies, and ensure ...

Experienced HR Manager with expertise in end-to-end HR operations, including recruitment, payroll, statutory compliance, policy implementation, grievance handling, and conflict management. Must have experience in IT and EMS manufacturing sectors.

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning exp...

Seeking an HR Generalist to manage end-to-end recruitment, payroll, compliance, employee engagement, daily HR operations, and attendance management, ensuring smooth organizational functioning and a positive employee experience.

Job Summary: We are looking for a highly capable and experienced Human Resource Manager to lead all aspects of the HR and operational functions of the organization. This role includes overseeing payroll, leave and attendance, onboarding, background verification, policy creation, performance management, and ensuring smooth day-to-day operational activities in alignment with business goals. Key Responsibilities: Human Resources Management: Recruitment & Onboarding: Manage the end-to-end recruitment lifecycle including job postings, interviews, and offer rollouts. Conduct structured onboarding and induction programs for new hires. Payroll & Compliance: Process monthly payroll in coordination wi...

Zonal HR Support ( HRBP) Key Responsibilities: Monthly Town Hall /Open House Sessions Objective: Enhance employee engagement, provide corporate updates, and gather feedback. Frequency: Conduct a minimum of 8 sessions per month at sites with 50+ headcount and critical locations. Key Deliverables: Explain employee benefits, corporate updates, employee welfare programs, and social benefits. Address employee queries related to salary, PF, ESIC, mediclaim, etc. Conduct employee engagement activities, including Reward and Recognition (R&R) programs where feasible. Identify high-potential employees for succession planning during interactions. Detect early signs of attrition, especially among potent...

As a Manager in the Human Resources Department at Bata, you will play a crucial role in managing and monitoring the existing Retail HR processes. Your responsibilities will include sourcing, cost controlling, increasing diversity within the workforce, managing the Internal Job Posting (IJP) processes, and ensuring the engagement of store staff. You will be tasked with identifying high-potential staff members and developing them to the next level, as well as aligning store manning according to the approved budget. Stakeholder management, grievance management, and exit management will also fall under your purview. Reporting to the Regional HR, you will be expected to demonstrate core competenc...

• Respond to customers inquiries and complaints on social media platforms in a timely and professional manner. • Identify and escalate any urgent issues to the appropriate department or individual within the organization.

Roles & Responsibilities: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Rewards (RnR): Develop and manage reward systems, Organize RnR events Festival Celebrations: Plan and organize festive events, Ensure inclusivity and cultural diversity Skip-Level Meetings: Facilitate meetings between employees and senior management, Address feedback and insights Induction & Onboarding: Design onboarding programs, Conduct new hire orientation and training Report and MIS: Prepare and analyze HR reports, Track, and rep...

1. HR & Admin 2. Payroll Management. 3. Legal Compliances 4. Recruitment and Employee Retention 5. HR Policies 6. Labour License 7. Factory License 8. PF & Performance management

Role - HR Executive Experience - 3+ Yrs Salary - Upto 5.5 LPA Location - Somajiguda Qualification - Graduate Working Days - 6 Days Gender - Females Contact :- Vehitha HR 9989001372 3ghr35@gmail.com

Greetings from KHS-LG!! We wish to introduce ourselves as KHS INNOVATION & ENGINEERING LLP, Mumbai. We import, trade and export bearings. We offer various products and services such as Spherical roller, Tapper roller, Ball Bearings, Linear Motion Shafts & Linear motion bearings etc. Also, we have V-Belts, Timing Belts and Pneumatics. Our sizable inventory is housed in a generous warehouse which is located in Bhiwandi, Maharashtra. Our widespread network of branches across India not only enables us to provide solutions under one roof. We also proudly export our products to 35+ countries across the globe. We have served the industry over the past 24 years. Our product range includes Taper Roll...

Position Description Airtel has an extended workforce of employees spread across the country. The associates take care of a multitude of value added jobs including managing customer relationship at the stores, selling as the face of Airtel to customers and retailers, network installation, etc. This position takes care of extended workforce lifecycle processes and governance right from hire till retire. Here are a few responsibilities that you will be accountable for Drive standardization and simplification of associate-related processes and policies across the organization. Lead statutory audit readiness by identifying and closing compliance gaps in alignment with labour laws. Improve partne...

Job Description- Education Qualification- Any Bachelors Degree Relevant Experience- 35 years of experience in customer service or complaints management It will be Permanent on role job of TATA Capital Job Summary: The Grievance Redressal Manager is responsible for overseeing the complaint handling process to ensure that customer issues are resolved effectively, fairly, and in a timely manner. This role also involves analyzing complaint trends, ensuring regulatory compliance, developing response strategies. Skill Set Required- Knowledge of customer service standards, complaint management tools, and CRM systems Excellent communication and interpersonal skills. Ability to handle sensitive and e...

Track performance data and assist with monthly reviews. Manage offer letters, onboarding, and documentation. Oversee exit formalities and issue final documents. Handle staff data, attendance, and contractor HR compliance. Required Candidate profile Bachelor’s degree in Human Resources, Business Administration. Minimum 1 year of hands-on experience in HR operations. Good knowledge of MS Excel and Google Sheets.

Responsibilities: * Manage payroll, compliance, grievances & training * Recruit top talent, oversee salaries & legal compliance * Ensure factory HR & statutory adherence Annual bonus Health insurance Provident fund

About the Role: Were looking for a hands-on, enthusiastic Junior HR Business Partner to join our growing team. This role is a great fit for someone with around 3 - 4 years of experience who enjoys working across various HR functions and wants to make a real impact. Youll support key people processes such as performance management, employee engagement, and HR operations, while also being the first point of contact for everyday employee queries. If youre someone who enjoys balancing strategic thinking with rolling up your sleeves to get things done wed love to hear from you. Must Haves: Strong track record of leadership skills Excellent communication skills Statutory & compliance knowledge Str...

We Are Hiring: Sr. HR Manager Location: [Your City] Company: Technovalue Solutions We are looking for a Senior HR Manager to lead our Human Resources department and drive strategic initiatives across talent acquisition, employee engagement, compliance, and performance management. Key Responsibilities: Lead and manage end-to-end HR operations Develop and implement HR strategies aligned with business goals Oversee recruitment, onboarding, and retention programs Manage performance appraisal systems and training plans Ensure compliance with labor laws and internal policies Foster a strong, inclusive, and performance-driven culture Requirements: BMS/BBA in HR Management 2-4 years of progressive H...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building jo...

The role will lead and drive core HR functions including talent acquisition, employee engagement, performance management, organizational development, and compliance. This role will partner closely with leadership to align people strategy with business goals and support a high-performing, inclusive work culture Key Responsibilities Strategic HR Leadership Partner with leadership to develop and implement HR strategies aligned with business objectives. Drive organizational change and workforce planning as the company scale. Act as a trusted advisor to senior leadership and department heads Talent Acquisition & Employer Branding Oversee end-to-end recruitment for key technical and non-technical ...

Greetings from Jobs Territory Job Description Good work experience in International Voice Process Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and operations matrices) Minimum 2 years of experience in working as Team lead. Good knowledge about contact center matrices. People Management (KRA & Appraisal handling experience) Stakeholder Management, Performance Management, Attrition handling Experience : 6 to 10 years Job Location: Trivandrum If you match the above role, Please feel free to reach us on the below-mentioned number Call or WhatsApp- Megha- 8660223689

Key Roles & Responsibility : Planning and supervising changes and managing the daily operations of customer service. Setting up and meeting performance goals and targets. Maintaining current knowledge of industry new developments, productions, and involvement in network. Recording statistics, performance levels and feedback of clients and preparing the reports. Motivating, coaching, and retaining staff as well as coordinating reward, bonus, and incentive scheme. Reviewing the staffs performance, determining training needs and scheduling training sessions. Responsible for the efficient functioning of CRM by ensuring that the Team attends to customer calls & Networking with the concerned depar...

Roles And Responsibilities: *To Manage all the Compliance, Returns & Licenses like as Pollution, Factory Act 1948, Employment Exchange etc *To prepare the Budget & Monthly review meeting *To maintain and ensure the trainings of new joinees at DOJO Training Centre *To facilitate all audits like as Internal Audits and External Audits To meet workforce requirement at all the time *To Finalize the Contractual Salary and Wages To maintain the Grievances of Shop Floor Employees Day by day *To attend morning meeting on daily basis for resolve the shop floor related issue *To control and monitoring manpower cost for Sohna Plant *To Arrangement of Workforce for availability on summertime *To ensure a...

Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. We are looking for a proactive and versatile HR Generalist to manage the full spectrum of HR activities in the construction domain. This role will support both site and office operations, focusing on recruitment, statutory compliance, payroll, attendance, employee welfare, and engagement. The candidate will ensure smooth coordination between management and workforce while promoting legal compliance and employee satisfaction . 3+ years of HR experience, preferably in construction or a similar field-based industry. Familiarity with labor laws and safety regulations. Experience working with blue-col...

Job description Role : HRBP (Only Male Candidates) Location: Gurugram Qualification: Postgraduate (MBA-HR)/ Graduate + HR Certification/ Diploma/ Executive Prog. Experience: 2-5 yrs Job Requirements Excellent Communication skills Experience in Employee connect, Attrition and retention, Compensation and benefit, Grievance handling, Employee engagement, Exit process and Performance management. Strong understanding of HR practices and HRIS/Data Analytics Develop and implement talent development programs (employee connect, performance management, trainings etc) Address employee concerns and facilitate conflict resolution Coach and support managers in managing employee performance and development...