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Grievance Officer

North East Hire Purchase Company (india)

1 - 5 years

|

3 - 5 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

grievance redressal complaint handling grievance management escalation management complaint management customer queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested Candidates can directly come for the f2f Interview at the below address

Unit no 508,5th floor, welldone techpark

Sector 48,Gurgaon

Or you can watsapp your resume at-9910689164

Roles and Responsibilities

Manage grievances raised by customers through various channels (email, chat, social media) in a timely and professional manner.
Investigate customer complaints thoroughly to identify root causes and implement corrective actions.
Escalate complex issues to senior team members or relevant stakeholders when necessary.
Develop and maintain effective communication strategies to keep customers informed about the status of their grievances.
Ensure compliance with company policies, procedures, and regulatory requirements related to grievance handling.

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North East Hire Purchase Company (india)

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