1140 Customer Queries Jobs

As an enthusiastic member of our dynamic and innovative Ayurvedic organization, your primary responsibility will be to make outbound calls to potential or existing customers in order to promote our wide range of high-quality Ayurveda products. You will also be required to efficiently answer inbound calls to address any customer queries or provide them with the necessary information they seek. Join us in our mission to promote holistic health and wellness, and become a valuable part of our passionate team that is dedicated to revolutionizing the wellness industry. Your role will be crucial in spreading awareness about our products and ensuring customer satisfaction through effective communication and assistance.,

You will be responsible for making outbound calls and conducting regular follow-ups on calls/leads assigned to you. Additionally, you will be answering inbound calls and addressing customer queries related to our services. Your role will require excellent communication, interpersonal, and organizational skills, along with a high productivity rate. Providing exceptional customer service will be a key aspect of this position, and you will be expected to maintain records of all calls made. The ideal candidate should have previous experience in an outbound call center. A minimum of 1 year of Tele-sales/Voice-based Support experience is mandatory for this role. Proficiency in both written and verbal communication in English is essential. Moreover, strong communication skills in Hindi will be an added advantage. Location: Novel Tech Park, 46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka 560068.,

You are hiring for a global food ingredient and product development company for the position of Manager- Research and Development - Seasonings based in Bangalore - Yelahanka. The ideal candidate should have a minimum of 10 years of experience in Research and Development and hold a qualification of B.Sc/B.Tech in food/dairy technology. Previous experience in the Food Manufacturing industry is preferred. As a Manager- Research and Development - Seasonings, you are required to have a strong understanding of trends and developments in the market, as well as the end use of seasonings. It is essential to possess sound knowledge of the manufacturing process, machinery, and equipment relevant to the industry. Familiarity with FSSAI regulations related to the category is also crucial. Furthermore, you should be a team player and demonstrate willingness to collaborate with different functions within the company. Your market orientation should encompass knowledge of the snack industry, seasoning ingredients, ingredient additives, HORECA, QSR, etc. Understanding the B2C model will be considered an advantage in this role. The primary purpose of this position is to utilize your creative abilities and research methods to enhance existing products based on industry trends and develop new products that cater to the requirements of the company's target market. Your responsibilities will include creating and applying products based on opportunity briefs from customers, managing cost optimization, raw material rationalization, and process optimization for both new and existing products. You will be responsible for driving innovations and collaborating with the marketing team for new product launches. Additionally, localizing global product recipes at target prices, providing processing know-how and addressing customer queries, working on processing technical solutions with customers, and designing application solutions based on users" infrastructure and capability are all key aspects of this role. Understanding Snack/QSR/OFS processors processing equipment and processes, as well as different Snack/QSR/OFS substrate bases, is essential for success in this position.,

CRM Coordinator will manage customer relationships, maintain CRM systems, and ensure smooth communication between clients and internal teams. Strong coordination, data handling, and communication skills are essential.

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

We are Hiring Customer Support Executive with 2–5 yrs of experience who will Handle customer queries via call/email/chat, resolve issues, maintain records, and ensure satisfaction. Strong Hindi & English communication required.

Dear Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via calls. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Need minimum 6 months of experience in BPO international voice process. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Please contact- HR KESHAV (9318358303) and HR Divyansh Jindal (9032269270) Monday to Friday (11AM to 3PM) Office Address - Embassy Galaxy business park , Noida Sec 62 Next to Symbioses university , Nearest metro station - Noida sec 62. Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Maintain records of all interactions with customers using CRM software (e.g. Zoho). Escalate complex issues to senior team members or supervisors when necessary. Provide accurate information on products/services offered by the company to customers. Desired Candidate Profile Proficiency in English language (written & spoken) with good knowledge of Hindi language. Ability to work flexible shifts including evenings, nights, weekends, and holidays as per business requirements. 0-3 years of experience in BPO/Call Centre environment handling international voice process. Contact - Zoya Sayed - 8355907884 Email - Zoyaf@hexaware.com

Hiring Customer Service (Inbound) - Domestic Permanent Work from Home Details : Working days: 6 Days working (1 Rotational Off) Salary: 20k CTC Languages : Fluent English with Hindi Roles and Responsibilities Minimum of 6 months - 1 year experience as customer service executive in a domestic contact center (Preferred). All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Hindi. Ability to engage in communication and build a conversation around it Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. System requirement :- Core i5 gen 7 or above with 8GB RAM and genuine windows 10 or 11. Broadband connection is preferred and mobile hotspot is not allowed. Power back-up is mandate Contact HR Laxmi: 9322731944 for more details OR Share CV to contact@onekee.in with Subject line WFH including Laptop Specifications.

Assist Client in planning & booking flight,hotel package. Handle reservation using GDS system like (Amadeus,Galileo,Sabre) Manage Modification & cancellation and rebooking as per client request. Stay update on airlinedeal, travel trends exclusive promotion.need to collobrate with team in india and UK for business goal and customer satisfation.

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coordination between departments. Roles & Responsibilities: Handle incoming calls, emails, WhatsApp messages, and social media queries from customers. Provide accurate information regarding products, orders, returns, shipping, and delivery status. Coordinate internally with the warehouse, sales, logistics, and technical teams to resolve customer concerns. Log customer complaints and ensure timely resolution and follow-up. Maintain proper records of conversations and service requests in CRM tools. Guide customers on product usage, returns/replacements, or customization requests. Ensure a positive customer experience by being empathetic, patient, and responsive. Escalate complex issues to higher authorities and follow through until closure. Suggest improvements in processes to enhance the customer service experience. Key Requirements: Excellent communication skills Hindi (fluent) and English (basic to good). Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to multi-task and manage time effectively. Good problem-solving attitude and a proactive approach. Patience, attentiveness, and a customer-first mindset. Strong interpersonal skills and teamwork ability. Educational Qualifications: Preferred: Graduate in any stream (B.A., B.Com, BBA, etc.) Preferred Experience: 1 to 3 years of experience in a customer support/call center/helpdesk role. Freshers with strong communication skills and willingness to learn may also apply. Why Join Us? Opportunity to grow in a fast-evolving premium lifestyle brand Friendly and professional work environment In-house training and career development Salary as per industry standards and candidate potential Employee discounts and incentives How to Apply: Interested candidates can send their updated resume along with a passport-size photo to: careers@basant.info visit our website to know more about us: www.orangetree.in

Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, chat, or in person. Identify and assess customer needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain detailed records of customer interactions, transactions, comments, and complaints. Follow communication procedures, guidelines,and policies. Escalate unresolved issues to the appropriate internal teams. Stay updated on product knowledge, system updates, and company policies. Contribute to team efforts by achieving individual and team targets. Gather customer feedback and share it with relevant departments for continuous improvement. Required Qualifications: Bachelor's degree Proven customer support experience or experience as a client service representative. Proficiency in MS Office and/or customer support software. Language :English +(Kannada/Hindi /Bengali/Odiya) Work Location: [MRC Nagar] (Work from Office) Work Days: 6 Days a Week | No Night Shifts Career Gap: Applicants with a career gap of more than 6 months will not be considered Shift: Rotational Shift (Day shifts only) Gender: Male & Female (Both can apply) Key Skills: Excellent communication and interpersonal skills. Active listening and problem-solving abilities. Patience, empathy, and a customer-first attitude. Ability to multitask, prioritize, and manage time effectively. Team player with a positive attitude. If you are interested, kindly call Suganya 7305063682 Or share your CV at [suganya.v@sundirect.in / vishnupriya.r@sundirect.in/ vinothkumar.v@sundirect.in]

Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Rashmi- 7760984460 / 9900024811 / 9686454290

Customer Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Mayur – 7357769199

Role: Customer Relations Associate Location: Whitefield Salary - Up to 3.60 LPA In Hand Key Requirements: Excellent English communication skills, verbal and written. Experience in voice & email. Proficiency in MS Excel & CRM tools e.g., Zoho Desk.

NIIT Customer Service Specialist (Voice Process – Night Shift) Location: Salt Lake City (Sector V), Kolkata Shift: Evening / Night (Oneside cab provided) CTC: 1.9 LPA Experience: 0–4 years (Freshers welcome) Process: Voice-only inbound HRO Customer Service If you're a 12th-pass (or awaiting 12th result) candidate with great spoken English and basic computer skills, this is a solid entry-level opportunity to start your career in customer service. Feel free to apply! All the best About the Role Join NIIT Learning Systems as a Customer Service Specialist for the HRO voice process. This is a night-shift, voice-only position, ideal for energetic communicators aiming to begin a career in the BPO/customer service domain. Eligibility Criteria Education: 12th pass (Higher Secondary) students or those awaiting 12th result are eligible . Graduation degrees (B.Com, B.A., BBA, B.Sc, BHM, B.Ed, etc.) are also accepted. Experience: Freshers as well as candidates with up to 4 years of experience Language Skills: Fluent verbal communication in English (India/US accent) Computer Skills: Basic proficiency in MS Office, typing, and navigating CRM tools Note: Undergraduates (currently pursuing graduation) are still welcome to apply—NIIT welcomes flexibility at the 12thpass level as well. The current public job listings reflect graduate eligibility, but internal HR confirmation indicates 12thpass applicants are considered. Key Responsibilities Handle inbound customer calls and resolve queries with professionalism Strive to achieve first-call resolution and high customer satisfaction Meet quality metrics: Average Handle Time (AHT) , CSAT , and compliance Document all interactions accurately and follow up as needed Identify opportunities to propose process enhancements Important Info This role is strictly night shift (voice-based) A one-side cab facility is provided Please apply only if you are comfortable with night shifts How to Apply Interested? Send your updated resume to: Jasleen.2.Kaur@niitmts.com Or WhatsApp: 7042458078 Why Join NIIT? Structured career growth with upskilling and training Performance-based incentives and a supportive work culture Five-day work week (weekends off) Employee-centric and collaborative environment

The ideal candidate for this role should have experience working in a retail store environment, with a strong preference for candidates with clothing brand experience. Your primary responsibilities will include achieving monthly and annual sales targets, overseeing the entire store operations, and converting high-value customer queries into sales. You will also be expected to take on a leadership role, providing guidance to the team, and ensuring a customer-centric approach in all interactions. In addition, you will need to focus on making the store profitable by cutting down costs and preparing an appropriate merchandise mix based on customer requirements. The role requires flexibility in terms of working hours and tasks, adapting as needed to meet the store's requirements. Job Specifications: - Achieving monthly and annual sales targets - Efficiently managing store operations - Motivating and retaining store personnel - Excellent spoken English and Hindi communication skills - Maintaining high grooming standards - Providing product information to customers in a professional manner - Meeting and greeting customers, addressing their queries - Keeping track of sales reports to monitor progress - Ensuring a courteous and professional approach in all customer interactions This is a full-time, permanent position with a day shift schedule from Monday to Friday. The work location is in Lasalgaon, Maharashtra, and the ability to commute or relocate to this area is required.,

As a Warehouse Supervisor, your primary responsibility will be to oversee all CFA activities and operations within the warehouse. This includes monitoring manpower utilization and productivity to ensure efficient operations. You will be responsible for overseeing timely order processing, dispatches, and collection entries in the system. Additionally, you will need to ensure that documentation, filing, record-keeping, and retrieval are conducted regularly. Daily and monthly stock audits and verifications are crucial aspects of this role, requiring you to maintain zero variance. Addressing customer and principal company queries promptly and effectively is essential. Monitoring staff performance through KPIs, making necessary changes to meet daily work demands, and managing pending stock in transit are integral parts of your responsibilities. Implementing 5S practices and conducting periodic audits, ensuring staff attendance and discipline in compliance with HR policies, and managing petty cash vouchers and expenses for timely replenishment are key duties. The desired candidate should be male, below 50 years old, with a minimum of 5 years of experience in warehousing or logistics operations in the FMCG/FMCD sector. Proficiency in ERP systems like SAP and MS Office, as well as fluency in English, Malayalam, and Hindi, are essential requirements. The position is full-time, and the salary offered is competitive within the industry. Additional benefits include cell phone reimbursement, health insurance, and provident fund. Candidates should be willing to work in 3-shift operations and be located in or willing to relocate to Ernakulam, Kerala. A total of 7 years of work experience is required for this role. If you meet the qualifications and are ready to take on the challenges of overseeing warehouse operations in a dynamic environment, we encourage you to apply for this exciting opportunity.,

The main responsibilities of this role include making calls to clients/schools to generate sales, demonstrating the product in schools, and solving any queries based on the product information provided. It is essential to keep track of sales orders and report to the concerned head. Excellent written and verbal communication skills are required, along with strong organizational abilities to handle multiple tasks effectively. Time management skills are crucial to prioritize work efficiently. This is a full-time position with the benefit of a flexible schedule and paid time off. The compensation package includes a performance bonus. The work schedule is during the day shift. The preferred educational qualification is Higher Secondary (12th Pass), and the desired experience includes at least 1 year of total work experience, with 1 year specifically in telemarketing. Proficiency in Hindi is preferred for this role. The work location for this position is in person.,

Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our Voice Process Team . Roles & Responsibilities: Handle inbound/outbound customer queries efficiently Provide accurate information and resolve customer issues over calls Maintain a high level of professionalism and customer satisfaction Update customer records in the system accurately Eligibility Criteria: Educational Qualification: Minimum: 10+2 / Diploma / Any undergraduate degree Not Eligible: B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to apply Language Skills: Good communication skills in English (mandatory) Experience: Freshers (except those from restricted domains mentioned above) Experienced candidates in customer support/BPO preferred What We Offer: Competitive salary & incentives Performance-based growth opportunities Supportive work environment Training & development programs Documents to Carry: Updated Resume Government ID Proof (Original) If interested please contact HR-Kanak Kumari Contact no.6361345172 or mail your resume to kanak.kumari@firstsource.com Total rounds=4 1. Ai bot call 2. HR Screening 3. Assessment Round 4. Final Managerial Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Dear Candidate, Urgent opening with leading NBFC. Designation : Service RM CTC : Upto 13 LPA Location : Ahmedabad Job Responsibilities : Conducting Client Services operations across Gujarat for HNI clients resulting into excellent client satisfaction. Responsible for overseeing the onboarding process for new clients, actively engaging with them to ensure a smooth and seamless onboarding experience. Coordinating and taking approvals from clients for market trade and coordinating with the dealer for the execution of the trade on as instructed or CMP for the client. Conducting thorough checks on bank balances and broking ledgers for clients, collecting necessary margins for trades, and ensuring proactive measures to prevent penalties by monitoring any shortfalls. Additionally, ensuring timely settlement of funds in the trading account to maintain financial integrity. Taking care of AIF, PMS, Mutual Fund Transactions, Equity market trades, commodity trades, LAS accounts Ensuring every Drawdown for the AIFs are paid on time by tracking the last drawdown date and sending reminder mail well in advance to the client and even calling and informing about the same, providing accurate bank accounts for funds transfer. Ensuring quarterly interest payments, disbursements and loan repayments for LAS accounts are done seamlessly within deadline. Handling POA as well as executionery clients payouts and ensuring no payout is delayed Working and Assisting client and their CA for the advance tax reports, resolving quires and ensuring tax is been paid on time Managing consult, Mandate Accounts and Family office accounts transactions for the clients and their close relatives who are residing overseas. Independently conducting trainings for the service managers regarding producers and completing the task within TAT Enforcing high discipline and norm adherence, synchronizing with superiors for cross teams and innovative suggestions to improve operational functioning Participated in projects centered around fostering a digital mindset and demonstrated tangible improvements in systems. Notably, the implementation of these initiatives resulted in increased efficiency among service managers, showcasing the positive impact of the digital mindset on overall operational effectiveness. Interested candidate can reevrt back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Chat/Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via chat & voice. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Fresher & experienced both can apply. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Shivani - 9667613901/ HR Pooja - 8882114256/ HR Anushka - 7678270489 or can directly come for walk in interview at below mentioned address and mention "HR Ravinder" or "HR Shivani" or "HR Pooja" or "HR Anushka" on top of your resume. Monday to Saturday (10AM to 3PM) Office Address -1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

We are looking for an Senior Executive/AM CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry Coordination with bankers, channel partners, internal team, and other departments Strategize & achieve the collection targets Monitor the grievances and escalations received from customers Ensure timely, accurate, and satisfactory solutions are provided to each of these queries. Preferred candidate profile A bachelors degree with a minimum of 3+ years of relevant experience Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively. Familiarity with CRM software and tools. Results-driven with a customer-centric mindset. Interested candidates can share resume at hr@houseeazy.com or whatsapp 9560078207