15 Customer Queries Jobs
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1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 2 days ago
0.0 - 2.0 years
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 2 days ago
0.0 - 5.0 years
2 - 3 Lacs
Navi mumbai
Work from Office
Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...
Posted 1 week ago
0.0 - 5.0 years
Mumbai
Work from Office
TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Customer service Executive If you are interested in joining our team, please share your resume at nikitarawat1policybarzaar.com or via WhatsApp at 8130310269 Customer service Executive Location: Gurugram Contact Person - HR Nikita Rawat- WhatsApp your resume to 8130310269 or email to nikitarawat1@policybazaar.com. Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) CTC: 2.55 - 4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clie...
Posted 2 weeks ago
0.0 - 2.0 years
Warangal
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...
Posted 2 weeks ago
0.0 - 2.0 years
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...
Posted 2 weeks ago
0.0 - 2.0 years
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...
Posted 2 weeks ago
0.0 - 2.0 years
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Navi mumbai, Mumbai (all areas)
Work from Office
Role: ICICI Lombard - Digital Telesales -Location: Vashi -Shift: 9:30 Am to 7 PM (Rotational) -Week Off: 2 Rotational Off | 5 Days Work -Fresher/ Exp Both can apply -Exp. 0-2 Years -Salary: Upto 27K Inhand + Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Ritul - 7030021482 Perks and benefits Competitive Salary with Career growth opportunity!
Posted 3 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Vijapur, Patan, Kadi
Work from Office
* We need a Fresher candidate. * Age 21-30 yr * Graduate/Post graduate From Recognised university/Board * Only female candidate * Location - Kadi , Ahmedabad - Stadium Circle , Patan , Vijapur , Ranasan , Gandhi Nagar,Kudasan , Khokhra Extension Jasoda Hathijan , Satlasana , Halol
Posted 3 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
We are actively hiring Customer Service Executives for a blended customer support process (70% emails, 30% voice). This is a great opportunity for both freshers and experienced professionals to start or grow their career. This role also offers performance-based incentives and travel allowances, making it ideal for candidates looking for both stability and rewards. Roles & Responsibilities: Handle customer queries Via Email (70%) and Voice calls (30%) Provide accurate, timely, and professional support to customers. Maintain records and documentation of interactions. Follow process guidelines and quality standards. Escalate unresolved issues to appropriate teams. Eligibility / Who Can Apply: Q...
Posted 3 weeks ago
1.0 - 5.0 years
1 - 6 Lacs
Bengaluru
Work from Office
SUMMARY Summary We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction. Responsibilities Handle inbound customer queries, complaints, and escalations with professionalism Provide timely and effective resolutions within SLA timelines Identify opportunitie...
Posted 3 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Navi mumbai, Mumbai (all areas)
Work from Office
Job Role: ICICI Lombard - E-Channel (Digital Sales) -Location: Vashi, Navi Mumbai -Shift: 10 Am to 7 PM - 2 Rotational Week OFF | 5 Days Work -Freshers can apply -Exp. 0-2 Years -Salary: 16K - 27K + Unlimited Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Deepali - 7030021594 Perks and benefits Competitive Salary with Career growth opportunity!
Posted 3 weeks ago
Exploring Customer Queries Jobs in India
Customer queries roles are in high demand in India, with many companies looking for skilled professionals to handle customer inquiries and provide excellent service. If you are considering a career in customer queries, this article will provide you with valuable insights into the job market in India, including top hiring locations, salary ranges, career progression, related skills, and interview questions.
Top Hiring Locations in India
- Bengaluru
- Mumbai
- Delhi
- Hyderabad
- Pune
Average Salary Range
The average salary range for customer queries professionals in India varies based on experience levels: - Entry-level: INR 2.5-4.5 lakhs per annum - Mid-level: INR 5-8 lakhs per annum - Experienced: INR 8-15 lakhs per annum
Career Path
In the customer queries field, a typical career path may include the following progression: - Customer Support Executive - Senior Customer Support Executive - Team Leader - Customer Support Manager
Related Skills
In addition to customer queries expertise, professionals in this field may benefit from having the following skills: - Strong communication skills - Problem-solving abilities - Knowledge of CRM software - Multitasking capabilities - Empathy and patience
Interview Questions
Here are 25 interview questions for customer queries roles, categorized by difficulty level: - Basic: - What is customer service to you? - How do you handle irate customers? - Medium: - Can you explain a time when you went above and beyond for a customer? - How do you prioritize multiple customer queries simultaneously? - Advanced: - Describe a situation where you had to de-escalate a highly tense customer interaction. - How would you handle a customer complaint that could potentially damage the company's reputation?
Closing Remark
As you explore job opportunities in customer queries in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. With the right preparation and confidence, you can land a rewarding role in this dynamic and growing field. Good luck!
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