Posted:1 day ago|
Platform:
Work from Office
Full Time
Interested Candidates can directly come for the f2f Interview at the given address-
Unit no-508,5th floor,welldone techpark
Sector-48,Gurgaon,Haryana-122001
Key Responsibilities:
• Handle inbound calls and email queries from customers related to loan products and services. • Provide accurate information and assistance regarding personal loan applications, repayments, and account details.
• Manage and resolve customer escalations efficiently while ensuring a positive customer experience.
• Maintain detailed and accurate records of customer interactions and transactions in the system.
• Collaborate with internal departments (operations, collections, etc.) to resolve customer issues promptly.
• Follow company policies, procedures, and compliance guidelines during all customer interactions.
• Identify process gaps and provide feedback to improve service quality and customer satisfaction.
North East Hire Purchase Company (india)
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