147 Grievance Management Jobs

Job description Roles and Responsibilities Collaborate with leadership to align talent strategies with business goals by building the right capabilities, structures, and processes across departments. Understand business priorities and workforce challenges to support people-related solutions effectively. Assist managers in forecasting workforce needs and planning for future talent requirements. Analyze internal talent trends to develop targeted HR initiatives, policies, and programs. Handle complex employee relations matters, ensuring fair investigations and resolutions. Drive employee engagement through department-level initiatives that improve team culture and motivation. Work closely with leaders and employees to foster strong working relationships, boost morale, and enhance retention Manage the performance management cyclefrom setting goals to evaluating outcomes. Provide guidance on HR policies and ensure consistent implementation. Support training evaluations and guide managers on improving their leadership capabilities. Desired Candidate Profile 8 to 12 years of experience in HR Business Partner (HRBP) roles, with proven exposure to employee relations, HR compliance, performance management, and HR initiatives in same or similar industry Strong understanding of HR operations within a corporate setting. Hands-on experience in using tools like G Suite, MS Word, and Excel. Open to working in US and rotational shifts. Perks and Benefits Competitive salary based on experience. Multicultural and international work environment. Continuous opportunities for professional development.. Shift Timing : Night shift

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Recruitment Management, HR Operations, HR Generalist Activities, Employee Relations HR Policies, Induction Program, HR Assistance, Hr. Compliance, Payroll Management, Presentation Skills, Good Communication skills etc.

Position Title: Lead HR Business Partner (Designation to be defined basis the assessment) Experience: 15+ years Qualification: MBA / PG in HR Department: Corporate Human Resources Location: Mumbai Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement) Key Responsibilities: Strategic HR Business Partnering: Collaborate with BU and client leadership to co-create and implement HR strategies aligned with business objectives. Lead the execution of people priorities through structured interventions, data insights, and continuous feedback loops. Manage HRBP support across a matrixed environment covering 500+ employees. Employee Experience & Engagement: Deliver a high-touch onboarding experience with structured induction, buddy programs, and periodic 30-60-90-day connects to build early engagement. Conduct regular pulse checks, townhalls, and engagement surveys (ESAT/NPS) to track and elevate employee sentiment. Resolve grievances proactively by maintaining an open-door culture and implementing robust issue escalation mechanisms. Manage attrition risks by identifying patterns, recommending retention strategies, and partnering with managers for interventions. Team Management & Mentorship: Lead, coach, and mentor a team of 45 HR professionals; drive capability building, performance accountability, and professional growth. Foster a collaborative, outcome-driven team culture with strong internal service delivery and stakeholder orientation. Review team outputs and ensure alignment with business timelines, compliance, and quality standards. Stakeholder Management: Build trusted relationships with key internal and external stakeholders including BU heads, delivery leads, clients, and corporate teams. Influence leadership on people-related decisions through data-backed insights, market benchmarks, and employee voice. Represent HR in business reviews and cross-functional forums to ensure alignment of people priorities with organizational goals. Transitions, Change Management & M&A Play a pivotal role in managing transitions, including workforce integration, policy harmonization, and communication planning during mergers and acquisitions. Support change management by coaching leaders, maintaining cultural sensitivity, and ensuring employee continuity. Partner with legal and compliance teams during structural changes to align employment practices and policies. Policy & Process Excellence Collaborate with CoEs to implement performance management, rewards, and talent development frameworks. Lead HR projects, process improvements, and digitization initiatives to enhance the employee experience and operational efficiency. Drive internal branding efforts in partnership with Marketing to showcase culture and attract top talent. Working Knowledge Payroll & Compliance Should possess strong working knowledge of payroll processes, statutory compliance, and labor law requirements (PF, ESI, PT, Gratuity, etc.). Ensure timely employee communication on any payroll-related matters or policy changes. Qualifications & Experience Full-time MBA/PG in Human Resources or equivalent. 15+ years of progressive HRBP experience, preferably in technology/product/global services environments. Prior experience managing teams and driving transformation at scale. Strong understanding of Indian labor laws, HR compliance, and global HR practices. M&A or transition management experience is highly preferable. Must-Have Skills Strategic HR partnering with exposure to leadership teams. Experience managing large teams and mentoring mid-level HR professionals. Employee engagement, grievance redressal, and culture-building. Strong stakeholder management, data analytics, and decision-making. Change management and M&A integration support. Proficiency with HRIS systems and Microsoft Office Suite. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Role & responsibilities To support HR operations across multiple centers within the assigned zone, with focus on recruitment coordination, onboarding, employee experience, documentation, and basic compliance support. 1. Recruitment & Joining Coordination Coordinate with recruiters and center heads to support hiring needs. Schedule interviews and follow up for documentation and joining formalities. Ensure new joiners receive offer letters, onboarding kits, and system access on time. 2. Employee Experience (Post-Joining) Act as the first point of contact for new employees for the initial settling period. Ensure smooth onboarding experience and follow up in the first few weeks. Help resolve early-stage employee issues by coordinating with relevant departments (IT, Admin, Payroll, etc.). 3. Documentation & HR System Update Maintain employee files and ensure all documents are collected and uploaded. Update details in HRMS/HRIS and assist in generating reports. 5. Employee Queries & Support Address basic HR-related queries from employees. Escalate issues to seniors if required and ensure timely resolution. 6. Coordination with Central HR Work closely with central HR team for issuing letters, ID cards, HRMS access, etc. Support zone-wide HR initiatives and engagement activities. Key Skills: Good communication and follow-up skills Basic knowledge of HR operations and onboarding processes Familiarity with MS Office and HRMS tools Positive attitude and eagerness to learn Ability to manage tasks across multiple centers

Position/Title: Junior HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 3+ years Qualification: Bachelor's Degree/ MBA Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com/careers/ About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelors degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Recruitment, Payroll,Compliance,HR Policies,

Functional Overview The Human Resources at [24]7.ai is established as the Employer of Choice through innovative, technology powered HR practices which build an engaged workforce, enable performance excellence and create a work environment and culture that is synonymous with diversity, inclusion and employee experience. The Employee Relations Team continuous endeavour is to create and maintain a positive relationship with its employees in all aspects - contractual, practical, corporal and emotional dimensions. ER Team focuses and liaises both on individual and collective relationships in the workplace with an increasing emphasis on the relationship between managers and their team members for increased well-being and greater performance. The ER Team assists in creating, enforcing and governing policies that are fair and consistent for everyone at the workplace. Job Details: Location: Bangalore Qualification: Preferred MBA/MSW HR, PGDM (Specialization in HR) Shift: 5 pm- 2 am Essential Job Functions: Rewards and Recognition Performance Management Attrition Management and Retention Employee Engagement Initiatives Employee Satisfaction Job Responsibilities: 13+ years of experience as an HRBP or worked in the field of Employee Relations, Talent Engagement, Talent Management, People & Culture in any Industry Own & drive projects on EVP - Employee Value Proposition Lead & Drive Org-wide Employee Engagement Initiatives Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines Ability to understand broad HR issues and to resolve conflict situations High on Energy, Passionate & Results driven Excellent interpersonal skills with experience in dealing with multiple levels of leadership across the Organization Sound analytical thinking, problem-solving and negotiating skills Ability to conduct investigations and drive positive resolutions Behavioural Aspects: High on Energy Maintain integrity at all times Active listening Ability to Inspire Passionate with positive attitude Influence & persuasion skills Open to learning at all times Ability to identify and resolve risks & conflicts Able to maintain composure at stressful times

Recruitment & Hiring, Manage employee relations, address disputes & mediate conflicts. Training & Development PMS Compensation and Benefits Compliance & Legal Develop & maintain HR policies A strong command of Tamil & English Pleasant personality

Handle Compliance, Industrial relations, Payroll, PF, Policy Making, Employee Engagement, Employee relations, Oversee Recruitment, Admin functions. Travelling to the manufacturing site bi-monthly will be a must. Required Candidate profile Dynamic, quick, multi-tasker required as HR Department head. Candidate should be well versed with compliances for manufacturing firms, labour laws, PF norms & policy making & implementation.

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manageblue-collar manpower across multiple locations. The role involves overseeing thelife cycle of manpower, ensuring smooth operations related to attendance,attrition, and absenteeism management, while enhancing employee engagementand handling grievances. The successful candidate will be responsible formanaging payroll queries, incentive calculations, and data reporting tostakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word.

Academic batches are run smoothly on a daily basis. Allotting batches to students. batch formation and coordination, aculty coordination, classroom arrangement. Grievance handling.

Role & responsibilities :- Opportunity is with a leading International Art Gallery at South Delhi Candidates must have experience in managing end-to-end HR operations. Experience in end to end recruitment and onboarding. Experience in handling performance management and designing and implementing performance review cycles. Experience in managing employee engagement and relations. Handling events and team building activities for employees Handling payroll coordination, leaves, and attendance systems. Compliance with Labor laws and company policies across locations. Maintain up-to-date employee records and documentation. Identify Training needs and handle internal and external training programs. Candidates must have worked for client facing industries.

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word.

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word.

Shipra Estate Limited is seeking a dedicated and detail-oriented HR Executive to join our team. The ideal candidate will be responsible for handling payroll, statutory compliance, and general administrative tasks to support smooth HR and office operations. Key Responsibilities but not limited to: Manage and process monthly payroll accurately and on time. Ensure adherence to all statutory compliance requirements (PF, ESI, TDS, etc.). Maintain employee records and HR documentation. Assist with general administrative duties including attendance, leave management, and office coordination. Liaise with government authorities and external consultants as needed. Support HR team in recruitment and onboarding processes when required.

Role & responsibilities IT IS A REMOTE OPPORTUNITY, Work From Home Key Responsibilities: 1. Talent Acquisition & Staffing: Oversee end-to-end recruitment lifecycle for client and internal roles. Develop sourcing strategies to attract top talent for various industries and skill levels. Maintain a strong candidate pipeline to meet client demands. Collaborate with recruiters and account managers to match candidates to client requirements. 2. Client Management: Act as HR point of contact for key clients; manage communication and ensure satisfaction. Conduct regular check-ins with clients to gather feedback and improve services. Support client onboarding, offboarding, and workforce management needs. 3. HR Operations & Compliance: Develop, implement, and monitor HR policies, procedures, and best practices. Ensure compliance with labor laws, staffing regulations, and client agreements. Handle employee relations, grievances, and disciplinary actions. 4. Performance & Development: Implement performance evaluation systems for internal employees and consultants. Coordinate training and development programs to upskill the workforce. Support employee engagement initiatives and retention strategies. 5. Strategic HR Planning: Collaborate with senior leadership on workforce planning and organizational development. Analyze HR metrics to inform staffing strategies and business decisions. Contribute to business proposals and RFPs from an HR perspective when needed. Must have scored more than 80% in Maths and English Must have own laptop and Internet , Office timings- 9:30-6:30pm 2nd and 4th sat off Interested candidates please share cv to anamika.pati@orcapod.work or call- 8511061114

Experience in warehouse manpower management. Attendance management, Week-Off, leaves and Overtime. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries, incentive calculation and payouts Data management and sharing reports with stakeholders Night shifts (Rotational) Required experience and skills:- Education Qualification: Graduate/Post-graduate in Human resource /MSW Experience: Minimum -2 to 5 years of experience. Good communications skills - Both written/ speaking and at coordination Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word

HR Executive HRBP Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing staffing firms in the U.S. As a Global Staffing and IT company, SPECTRAFORCE is human-to-human driven, defined by its branding tagline, NEWJOBPHORIA, and excitement generated by matching people to jobs that align on multiple levels skills, motivation, and environment. As a certified Minority Business Enterprise, SPECTRAFORCE celebrates how different perspectives benefit our employees, services, and community. We have built our business by providing talent and project- based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key Responsibilities: Coordinate training handovers, share Key Responsibility Areas (KRAs) with new joiners, and provide updates to stakeholders. Drive engagement initiatives like Rewards & Recognitions (R&Rs). Conduct performance-related discussions and documentation. Compile comprehensive HRBP reports. Organize HR-connects periodically with employees. Handle separation processes efficiently, including exit formalities, resignation discussions, and share Full & Final settlement data with payroll team. Address diverse employee queries and manage the HR database. Generate various HR letters and documents, meeting organizational requirements. Provide support to peers regarding employee grievances, conduct investigations, handling escalations and preparing necessary documentation. Effectively render stakeholder management by understanding requirements and responding to ad hoc requests. Actively contributes to organizational growth through participation in process improvement initiatives. Ensure overall organizational health by closely observing employee behavior, and policy adherence while fostering an approachable HR environment. Required skills and qualifications: Willingness to work in night shifts. On-site requirement (Mohali) Minimum 6 months - 1 year of proven work experience as HR Business Partner in HR department. Basic knowledge of Microsoft Excel, MS- Word and MS- Power point. Good written and spoken skills. Analytical skills. Proactive nature. Excellent interpersonal skills. Well organized. Positive attitude. Good people skills. Perform other related duties as assigned. Benefits & Perks 1. Incentives* 2. Monetary Awards* 3. 5-Year Retention Bonus 4. Referral Policy* 5. Internet Reimbursement* 6. Router UPS Reimbursement* 7. Term Life Insurance 8. Accidental Insurance 9. Group Medical Insurance (Family Floater) 10. On-call doctor support 11. COVID Protocols 12. Sodexo Benefit 13. Leave Policy 14. EWAP - Employee Wellbeing and Assistance Program 15. NPS - National Pension Scheme 16. LTA Leave Travel allowance 17. Leave Encashment 18. Bank Assistance 19. Employee's State Insurance* 20. Gratuity 21. Provident Fund 22. Cab facility *Admissibility of the benefit may vary commensurate the department, designation, and role.

Roles and Responsibilities Provide strategic support to business leaders by analyzing workforce planning data, identifying trends, and developing recommendations for improvement. Develop and implement effective employee engagement initiatives to boost morale, productivity, and retention rates. Manage grievances and conflicts through fair processes, ensuring timely resolution and maintaining a positive employer brand reputation. Collaborate with stakeholders to design and deliver training programs that meet business needs, improving overall performance management capabilities. Analyze attrition patterns to identify root causes and develop targeted interventions to reduce turnover rates. Desired Candidate Profile 4-7 years of experience in HRBP role or similar position within an automotive industry setting. MBA/PGDM degree in HR/Industrial Relations or related field; relevant certifications (e.g., SHRM-CP) are desirable. Strong analytical skills with ability to interpret complex data sets and communicate findings effectively. Excellent communication skills with ability to build strong relationships at all levels within the organization.

Heading the unit for its HRD FUNCTIONS.Core HR Functions,Salary & Wages Administration.Statutory Compliances.Laisioning with Govt. Authorities.Contractual Manpower planning & effectively handling.Manage both absentism & attrition rate 2 minimum level Required Candidate profile Sound Experience in ER.Deft in dealing with workers.Strong knowledge of HR policies & procedures.In-depth knowledge of employment legislation.Deft in problem solving & negotiation & influencing skills

Marathi Speaking mandotary.* Preferred- Local candidate or nearby localities. Job Description: Plant HR Head Position Title: Manager- HR Location: Dhule, Maharashtra Position Overview: The Plant HR Head will be responsible for overseeing all human resource functions at the plant level. This includes contract labour management, statutory compliance, grievance resolution, manpower management, handling local issues, and adherence to corporate guidelines. The role also encompasses recruitment, implementation of Talent Management initiatives in coordination with Corporate HR and serving as an advisor on people-related matters. Key Responsibilities: Contract Labor Management: Ensure adherence to the rules and provisions of the CLRAA. Oversee the recruitment, onboarding, and management of contract labour. Ensure compliance with all contractual terms and conditions. Maintain records and documentation for contract labour as per legal requirements. Liaise with contractors to address any issues related to contract labour. Statutory Compliance: Ensure compliance with all labour laws and regulations, including the Factories Act, Industrial Disputes Act, Minimum Wages Act, and other relevant statutes. Maintain up-to-date knowledge of changes in labour laws and implement necessary adjustments. Manage audits and inspections by government authorities, internal auditors, and customers. Prepare and submit necessary reports and documents to government authorities on time. Grievance Management: Develop and implement effective grievance handling procedures. Address and resolve employee grievances in a timely and efficient manner. Conduct investigations and take appropriate disciplinary actions if required. Maintain a positive and open communication channel with employees. The issues if any arising relating to contract labour to be resolved through the respective contractors/agencies. Manpower Management: Plan and manage the workforce to meet production and operational requirements. Conduct workforce planning and forecasting in collaboration with Plant Head. Implement performance management systems to monitor and enhance employee performance. Facilitate training and development programs to upskill employees. Local Issue Management: Engage with local communities and authorities to address any issues affecting the plant. Ensure smooth operations by maintaining good relations with local stakeholders. Manage any local disputes or conflicts that may impact plant operations. Adherence to Corporate Guidelines: Ensure all HR practices and policies at the plant align with corporate guidelines. Implement corporate HR initiatives and programs at the plant level. Monitor and report on key HR metrics and KPIs to Corporate HR. Recruitment: Oversee the entire recruitment process for the plant, including job postings, interviewing, and selection. Collaborate with department heads to understand staffing needs and requirements. Implement strategies to attract and retain top talent. Employee Engagement: Develop and implement employee engagement initiatives in coordination with Corporate HR. Foster a positive and inclusive work environment. Organize events and activities to boost employee morale and engagement. Advisor for People-Related Matters: Serve as a trusted advisor to plant management on HR and people-related matters. Provide guidance and support on performance management, employee relations, and development. Conduct training sessions and workshops as needed. Qualifications: MBA in Human Resource Management/Industrial Relations/MSW. Candidates with an LLB will be given preference. Minimum of 12-15 years of experience in HR management, preferably in a manufacturing or plant environment. In-depth knowledge of labour laws, statutory compliance, and HR best practices. Strong problem-solving, conflict resolution, and interpersonal skills. Excellent communication and negotiation abilities. Ability to work independently and as part of a team. Personal Attributes: High ethical standards and integrity. Strong leadership and organizational skills. Ability to handle multiple tasks and prioritize effectively. Adaptable and resilient in a fast-paced environment. Commitment to continuous improvement and professional development.

Knowledge of Production, Quality, Tooling and Maintenance Working exposure for CNC/VMC Machines Ability to handle / manage 300+ workforce Building stronger relationship for improving productivity & efficiency Knowledge of ISO/OHSMS Inventory Control

Roles and Responsibilities Manage end-to-end recruitment process for various positions across the branch ( Contact Centre Develop and implement effective employee engagement strategies to improve morale and retention rates. Handle grievances and redressal processes in a timely and professional manner. Analyze attrition data to identify trends and areas for improvement in employee retention policies. Collaborate with business leaders to develop HR policies that align with organizational goals. Desired Candidate Profile 4-7 years of experience in BPO hiring, Telesales Hiring, Call Centre Recruitment Strong understanding of employee engagement, grievance management, and attrition management principles. Attendance Management, Joining and Exit Formalities. Excellent communication skills with ability to handle sensitive situations professionally.

Responsibilities: - Lead hiring, ensure compliance (India & UK laws), boost engagement, and support global team culture. Requirements: - 5+ yrs HR experience, strong legal knowledge, great leadership & communication skills