Sr Executive- HR Operations

Role & responsibilities

Talent Acquisition:

• Coordinate the new joiner induction sessions with the stakeholders concerned
• Supporting the TA team in reaching out to colleges and universities for hiring interns
• Calling candidates in case of bulk hiring as needed
• PO and Invoice processing follows ups with admin & vendor

Policies, Payroll & Benefits

• Co-ordinating with payroll team for various helpdesks, KYC, car lease, Zaggle (meal card), PF & payroll related , bank updation queries.
• Coordinate with the benefits team for insurance input, reimbursement of claims, TPA escalations if any, reimbursement of flexi points, Visit app queries etc
• Input collection from associates and sharing with relevant teams. This person is a link between Payroll/ benefits and Associates for related queries.
• HONO (attendance system) point of contact for any ad hoc requests and coordination with Global Shared Services (GSS) teams for shift allowance, attendance, resolving issues related to integration between SAP & HONO. This would also include directly working with the HONO team to address certain issues.
• Keeping track of maternity cases along with HONO,
• Serve as a trusted advisor to employees and managers on policies and HR processes
• Address associate queries on compensation structure, benefits etc.

Data Management :

• Sharing active Headcount, HOD, Department data with GSS MIS team for monthly HR dashboard
• Submit various HRDS requests for Name change, dob update, address change, manager change request with GSS team
• Any data input to be shared with GSS/Payroll/ regional CoE team. Validation of various data required for payouts.
• Issuing ad hoc letters to associates and co-ordinate with GSS for Visa, Bank Loan verification, hardcopy of internship certificate etc.
• Coordinate with respective teams to update Kleeto (Personnel file management system)
• Analyze HR data to support decision-making

Exit Formality:

• Offboarding Intimation to GSS team
• Conduct exit interviews for certain grades
• Maintaining Exit Tracker and scheduling exit Interviews
• Handling associates queries during and post-exit till F&F
• Following up with GSS team on exit formalities as needed

HR Coordination and Operations:

• Coordinate on ground training/workshop activities, following up for training feedback, PO & invoices.
• Support HRBPs on various ad hoc requirements pertaining to data, event planning and execution etc.
• Identify opportunities to streamline HR operations and improve efficiency

Experience required:

• 2 6 years of experience handling HR Operations
• Strong organizational and multitasking abilities
• Demonstrated experience to provide excellent customer service
• Excellent communication and interpersonal skills
• Push for continuous improvement of processes and should be a self-starter
• Attention to detail and high level of confidentiality
• Good analytical skills are a must have
• Qualification: Bachelors in any field. MBA / PGDM in Human Resources preferred.