123 Shared Services Jobs

As an experienced professional with expertise in Finance / Multi-function Global Business Services (GBS) and Operating Model design, you will be responsible for driving sales pipeline and independently owning proposals related to these areas. You will lead intelligent client conversations to drive Operating Model, GBS, and Shared Services engagements across clients. Collaborating with leading global clients, you will deliver projects related to end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Your role will involve conducting process maturity assessment and transformation across finance processes like OTC, AP, and RTR. You should demonstrate the ability to manage project execution and client conversations during assessment, design, implementation, and status reporting. Leading problem solution design and implementation ensuring high quality within defined timelines and budget will be crucial. Furthermore, you will define cost transformation/savings initiatives, create value cases, establish mechanisms to control and monitor savings, and develop implementation plans. Your expertise in driving large-scale Project Management and Change management initiatives throughout the project life cycle will be essential. In addition, you will be expected to shape point-of-view and differentiated assets to augment business scenarios and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Supervising Accenture Senior and Junior analysts and consultants along with client personnel to drive delivery outcomes will also be part of your responsibilities. To excel in this role, you must possess leadership skills to deliver Operating Model, GBS, and Shared Services engagements. Having a strong understanding of client business processes, operating model options, organization structure, SSC Location strategy, GBS guiding principles, and sourcing strategy is essential. Driving and building sales pipeline including business development and proposals, familiarity with ERP and digital finance technologies, and knowledge of different Operating Model scenarios and methodologies are key requirements. Your professional and technical skills should include an MBA from a Tier-1 or Tier-2 B-school, or CA/CPA qualifications, along with deep knowledge and experience in Finance Operating Model structure and design, GBS and SSC principles, roadmap and business case definition, governance model, performance measurement, and more. With 8 to 10+ years of experience in Operating Model and GBS design to implementation projects, as well as programme management experience, you should have a track record of successful delivery of large, complex programs in a dynamic environment. Moreover, your ability to identify opportunities, work independently with minimal supervision, and lead global distributed teams will be crucial for success in this role.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Finance Solution Architect, Global Managed Services Senior Manager At EY GDS, a member of the global integrated service delivery center network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people-based, asset-based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS, we are also ambitious, seeking to more than double our success in the future. The opportunity At EY, our Global Managed Services is increasing focus on finance and other enabling functions to be delivered as Managed Services. As a Solutions Architect Leader, you will be expected to run end-to-end deals as part of complex multi-function pursuits. The role will focus on pre-qualification assessments and qualified client pursuits and include the design of business and technical solutions, transition and transformation plans, and any ongoing development requirements. You will work closely with significant regional stakeholders as well as global delivery and enablement teams. Your key responsibilities - Lead pursuit teams comprising cross-service line teams - Lead on solution workstreams within the pursuit covering all aspects of people, process, and technology - Demonstrate expertise in finance function processes, technology, policies, data, KPIs, people, and operating model - Design target client solutions, transition, and transformation programs based on repeatable IP and assets - Apply the existing Solution Architecture Framework and approach - Work on complex pursuits with other Solution Architects, peer workstream leaders, and Service Line Subject Matter Resources - Provide input towards the design of specific priority managed services offerings - Run training programs for potential managed services solution architects and offering leads - Support the recruitment and development of solution talent into the Managed Services team - Make complex decisions over the appropriate solution for the client factoring delivery capabilities, available client data, advancements in technology, and expected market developments - Lead due diligence exercises pre and post contract analyzing complex data to drive solution, risk, and commercial decisions - Lead deal review board and associated governance checkpoints Skills and attributes for success - Experience in developing integrated managed services solutions - Demonstrated experience building client solutions leveraging and reusing existing assets and capabilities including alliances - Experience across Managed Services lifecycle - Flexibility in working with various EY stakeholders across the world and in different time zones To qualify for the role, you must have - 15+ years of relevant industry experience - Experience of commercial negotiation, business development, and delivery - Client-facing experience in negotiation and presentation skills - Problem-solving skills, costing, technology-based solution with deals and offerings - Experience in Coaching, Mentoring, and Developing people - Relevant degree: MBA or other relevant Masters, Engineering, Computer Science, Business Development Ideally, you'll also have - Experience in developing integrated managed services solutions primarily around Finance - Certification in architecture degree such as TOGAF - Proficiency in Design Thinking and Agile Methodology - Core understanding of the big four and their go-to-market propositions What we look for Passion for problem-solving and helping our clients with some of their most complex issues What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. - Continuous learning: You'll develop the mindset and skills to navigate whatever comes next - Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way - Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs - Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

Purpose & Overall Relevance For The Organisation s part of the Global Business Services (GBS), the DTC Team Leader will oversee the Finance Operations for Direct-to-Consumer (DTC) channels, including Retail, eCommerce, and Omnichannel The role is pivotal in driving operational excellence, compliance, and process standardization to ensure accuracy, timeliness, and control in financial accounting processes directly impacting business performance, The Team Leader will manage a team of specialists responsible for key finance processes, drive continuous improvements, support digital acceleration strategies, and collaborate with global stakeholders to deliver high-quality outcomes aligned with adidasgrowth ambitions, Key Responsibilities Lead, mentor, and develop the DTC Finance Operations team to deliver against SLAs and KPIs, ensuring operational efficiency and high-quality service delivery, Oversee the accurate execution of accounting activities, including bank statement posting, account reconciliations, inventory accounting, and period-end closings, Ensure robust financial controls and compliance with adidas Accounting Manual, Group policies, and local statutory requirements, Monitor and manage interfaces between finance systems, identifying discrepancies and driving resolutions with IT and relevant stakeholders, Act as the key escalation point for complex queries from markets, customer service teams, and other internal partners, Drive the continuous improvement of DTC finance processes, leveraging automation, analytics, and best practices, Collaborate with cross-functional teams including IT, DTC GPO, local market finance, and the GBS leadership team to enhance DTC channel performance, Support the stabilization, enhancement, and optimization of new system implementations ( e-g , SAP, OmniHub), Provide insights on product and financial performance through data analysis, reporting, and storytelling to management, Represent Finance Operations in governance forums, projects, and transformation initiatives related to DTC, Ensure accurate documentation, standard operating procedures (SOPs), and knowledge transfer within the team, Key Relationships Market Finance Teams GBS DTC Leadership & Process Owners DTC Global Process Ownership (GPO) Team Retail & eCommerce Teams Customer Service & Operations adidas IT and Product Teams Other GBS Streams Knowledge, Skills And Abilities Strong accounting and finance knowledge with understanding of DTC business models, Demonstrated leadership experience with a track record of developing and motivating teams, Proficient in SAP and related finance systems; experience with S4 and OmniHub is a plus, Analytical mindset with strong problem-solving skills and ability to handle large data sets, Excellent communication skills (verbal and written) with the ability to influence stakeholders across levels, Customer-oriented approach with a proactive, impact-driven mindset, Experience in shared services or multinational environments is an advantage, Growth mindset with curiosity and willingness to drive transformation and continuous improvement, Education And Experience University degree in Finance, Accounting, Business Administration, or equivalent, 10+ years of relevant work experience in Finance, with at least 2-3 years in a leadership role in DTC operations or similar environments, Experience in leading teams within a Shared Service Centre is highly desirable, adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace We do not tolerate the harassment or discrimination toward any of our applicants or employees We are an equal opportunity employer, Show

Are you ready to write your next chapter Make your mark at one of the biggest names in payments Were looking for a Finance Shared Services Analyst E to join our ever-evolving Stat reporting team and help us unleash the potential of every business, What youll own as Finance Shared Services Analyst E Preparation of annual statutory accounts for respective legal entities in accordance with local GAAP, Co-ordinate the audits with local Audit firms in order to complete and file the accounts by filing due dates, Preparation of schedules/reconciliations for audit, Provide all supporting as requested by auditors Work with BU, Legal, corporate, treasury, HR, payroll to obtain documents/information/approvals etc as required for audits Preparation of Financial statements (FS) and disclosures as required Liaising with Tax/ Corporate/External Advisors to facilitate the completion of tax returns by filing deadlines Work to address queries from Director during FS review to obtain approvals Work with Tax team to obtain approvals on tax workings and disclosures Book all stat adjustments in accounting system and ensure it agrees to local statutory accounts What You Bring CA (Chartered Accountant) Fully Qualified Fresher/0-1 year of experience, Good accounting knowledge and stat audit experience during article ship period Strong communication skills, Ability to deliver output under pressure with accuracy and eye for detail Willingness to learn & grow Demonstrates flexibility in response to changes in the process About The Team Our Finance team uses their eye for detail and expertise to take us to the next level As we move at pace, they keep us on track for reaching our shared goals, Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success We believe our clients are the most important aspect of our business Our determination to be the best that Worldpay has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world, What Makes a Worldpayer What makes a WorldpayerIts simple: Think, Act, Win We stay curious, always asking the right questions and finding creative solutions to simplify the complex Were dynamic, every Worldpayer is empowered to make the right decisions for their customers And were determined, always staying open and winning and failing as one, Does this sound like youThen you sound like a Worldpayer Apply now to write the next chapter in your career, LinkedIn # ( Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice, Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company, #pridepass Show

We invite you to attend our Walk-In Interviews on 1st Aug 2025 from 11 am to 2 pm Candidate must be a graduate from any field Sodexo is hiring! We are looking for dynamic professionals to join our HR Service Delivery team across various levels Executive/Senior Executive/AM If you have experience in HR documentation, work permit validation, and profile creation on HRIS systems for business outside India, and have managed global stakeholders, Don't miss the opportunity to be part of a global leader in services! Shift Timing - 7.30 am - 4.30 pm (Candidates staying within 15km radius will be considered) Person to Meet: Kavita Bhatia (HR) Office Location Goregaon (Nesco) Venue: IT4 Building, NESCO Center, 11th Floor, North Wing, Goregaon, Mumbai, Maharashtra 400063 (closet railway station- Ram Mandir) Kindly carry the hardcopy of your updated resume. Documents required: Resume, Pan, Aadhar Card

As a Systems Accountant- Integration & Implementation at Instem, you will play a crucial role in the integration of acquisitions into the Group's financial and operational systems. Reporting to the VP Operating & Finance Systems, your responsibilities will include system implementation, troubleshooting, process improvement, and ensuring compliance with financial regulations. You will be a key player in enhancing efficiency, reducing costs, and improving data accuracy through process optimization and documentation. Your role will contribute significantly to maintaining compliance with relevant regulations and accounting standards. Your expertise in Mergers & Acquisitions will be vital as you actively participate in the integration of acquired companies into the existing software platform. You will utilize your technical skills in ERP and operational systems such as NetSuite, Salesforce, and SuiteProjects. Experience in transitioning to a shared service environment, data analytics tools like PowerQuery, along with a keen interest in AI tools will be beneficial for this role. Strong analytical and problem-solving skills, coupled with knowledge of IFRS and financial controls, will be essential in addressing issues and managing projects effectively. Instem, a global provider of bespoke software solutions to the pharmaceutical industry, offers a supportive and empowering work environment. As part of our fast-growing organization, you will have the opportunity to make a significant impact in helping to save and prolong people's lives worldwide. We encourage solution-based thinking, provide flexibility with minimal micromanagement, and support your personal and technical development. You will be part of a community that values accountability, innovation, and individual contribution to our shared mission. Join us at Instem and be part of a team where everyone is empowered to think independently, take initiative, and drive innovation. Explore a world of opportunities with us and contribute to achieving our goals by being yourself.,

About Intellore Intellore, founded in 2017, is dedicated to fulfilling the visions of its customers by providing Digital Engineering services in embedded, software, cloud, and mobility to SMBs and enterprise customers globally. The company has built a strong base of loyal customers and is now gearing up for expanding its services portfolio to include CRM, ERP, and various other Digital Transformation services. At Intellore, the core cultural values of Honesty, Trust, Integrity, Love, and Respect form the foundation of the organizational identity, transcending boundaries of race, religion, and nationality to embrace compassion, empathy, and kindness towards all beings. Job Location Intellore Systems Pvt Ltd, Krishna Shanti Residency, S. No. 346 & 347, Off No 7 & 8, Bavdhan Budruk, Taluka Mulshi, Pune 411 021, Maharashtra Position: D365 F&O Functional Consultant Education: Any graduate, Masters is preferable Experience: 5-8+ years of relevant experience in a similar role, particularly in a professional services/consulting firm Job Summary Intellore is looking for a motivated and experienced Dynamics 365 F&O Functional Consultant to join their dynamic consultancy team. The ideal candidate should have expertise in functional areas of D365 Finance & Operations (Finance, HR, Procurement, Inventory, Manufacturing, Retail) and a track record in end-to-end D365 FO implementation projects. The role involves collaborating with onsite and client teams to gather requirements, design solutions, and ensure successful project delivery. This position is suited for a proactive consultant who excels in dynamic environments and enjoys solving complex business problems with innovative solutions. Skills - Strong analytical skills and ERP implementation methodologies - Proficiency in Microsoft Dynamics AX/D365 - Microsoft Dynamics AX/D365 certification - Excellent written and verbal English language skills - Foundational consulting skills including analytical know-how, written and verbal communication, and team participation - Ability to work under minimal supervision in changing environments - Strong presentation and communication abilities - Fluency in any of the languages: French, Spanish, German, Italian, or Dutch (preferred) Experience - Experience with end-to-end D365 FO implementation projects - Exposure to presales activities and client presentations - Experience in shared services or nearshore teams (preferred) - Knowledge of ERP implementation methodologies - Experience working on US EST Time zone Responsibilities - Lead and deliver D365 FO end-to-end implementation projects - Collaborate with onsite engagement and client teams to gather requirements and finalize deliverables - Support delivery teams during design sessions and finalizing deliverables - Provide solutions to business problems through in-platform configuration - Ensure quality project delivery through testing - Participate in pre-sales activities and client presentations - Travel as required by project needs QMS Responsibilities - Participate in Internal and third-party Audits of Implemented Management System Standards - Contribute to the organization's Knowledge inventory documents - Participate in finalizing management review inputs - Control and correct non-Conformity and customer complaints - Be aware of Quality Policy, Quality Objectives, and QMS requirements How To Apply Visit www.intellore.com and click on Apply for the right job opening.,

As an HR Specialist at Syneos Health, you will play a crucial role in providing guidance to employees and managers on Company policies and Local Employment Law. Your responsibilities will include supporting process improvements, maintaining employee files in compliance with regulations, and ensuring the protection of sensitive information. Collaborating with other HR functional areas, you will contribute to the successful execution of programs and projects. Your role will involve staying updated on HR best practices, employment laws, and emerging technologies to drive continuous improvement and compliance. Managing priorities effectively, you will interact with management for guidance when necessary. Your ability to create suitable templates, processes, and correspondence for various employment situations will be essential in this role. To succeed in this position, you should have at least 2 years of experience in HR Operations or Shared Services, a Bachelor's degree, and a strong understanding of HR policies and local employment laws. Proficiency in MS Excel, HRIS systems (preferably PeopleSoft), and strong organizational skills are required. Additionally, you should possess excellent verbal and written communication skills, customer service skills, and the ability to maintain confidentiality while building relationships to meet business requirements. At Syneos Health, we are dedicated to developing our employees, fostering a supportive and inclusive culture, and creating a diverse and collaborative workplace. Join us in our mission to accelerate customer success and make a difference in the biopharmaceutical industry. Learn more about Syneos Health at http://www.syneoshealth.com.,

The role at AECOM requires you to perform end-to-end billing processes, including invoice creation and credit note cancellation for at least one or more regions. Your responsibilities will include collaborating with internal and external stakeholders to ensure timely and accurate submission of invoices to clients. You will be distributing invoices through various platforms like mail, email, and client portal uploads. Inquiries and concerns should be addressed promptly and escalated to the Team Lead for resolution. Moreover, you will participate in governance meetings, perform periodic tasks as assigned, and propose resolutions to critical issues within the prescribed turnaround time. As part of your duties, you will contribute to process improvement initiatives, participate in audit-related activities, and support in report preparation by providing analysis and recommendations. Your role will also involve managing complex billing transactions, monitoring projects, and collaborating with stakeholders to ensure accurate and timely invoice submissions. Additionally, you will assist in investigating and resolving common and recurring issues, maintain process documentation, and provide training to junior team members when necessary. To be considered for this role, you should have a Bachelor's degree in finance & accounting or a related field, along with 4-5 years of relevant experience in Billing, Accounts Receivable, or Order-to-Cash. Proficiency in MS Applications, excellent communication skills in English, and a good understanding of accounting standards and procedures are essential. Experience with ERP systems such as Oracle or SAP is preferred, as well as previous experience in process migration/transition and working in Shared Services or BPO. In this position, you will have the opportunity to collaborate with a diverse audience, maintain good customer relationships, exhibit attention to detail, apply problem-solving skills, and adapt to a fast-paced environment. AECOM is a global infrastructure consulting firm committed to delivering professional services and creating a better world through technical expertise, diversity, inclusion, and environmental sustainability. By joining AECOM, you will have the freedom to grow in a world of opportunities with flexible work options and a supportive workplace culture. If you are looking to make a positive impact in the world of infrastructure consulting and have the necessary qualifications and skills, we invite you to join our global team at AECOM and contribute to creating sustainable legacies for future generations.,

Reports To: Director - ERC Years of Experience: Typically requires a minimum of 6-7 years of related Global HR Operations experience with atleast 4+ years in managing people. Job Role: - - - - - - - - - Lead a team of HR Operations Associates handling global employee and manager queries Be a case manager, assigning cases, overseeing queues to ensure timely and accurate resolution of inquiries within defined SLAs and quality standards. Act as an escalation point for complex or sensitive HR queries and ensure appropriate resolution in coordination with Centers of Excellence (COEs) and regional HR teams. Collaborate with regional HR teams and COEs to continuously improve processes and employee experience. Monitor workload distribution and optimize resource allocation across shifts and regions. Review and analyze team operational efficiency & productivity metrics with a close view on teams operational statistics. Support training, knowledge sharing, and upskilling of team members on HR policies, tools, and systems. Contribute to continuous improvement projects, with a focus on process standardization, efficiency, and scalability. Work knowledge of excel, data analysis to identify trends, gaps and implement improvements to service delivery. - - Guiding the team and responsible for keeping high quality of operational statistics of the team Keeping the SOPs and other relevant content updated Act as the primary contact for employees and managers across all regions, addressing a wide range of HR-related queries (ranging from policy inquiries, transactional inquiries, data & records, etc.) Use case management tools to provide support, research and problem resolution to queries with accuracy, empathy, and professionalism. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action Provide reporting support Deliver operational support for region-specific or locally required HR activities Ensure timely and accurate resolution of HR requests while maintaining compliance with internal policies and local labor laws. Maintain up-to-date knowledge of global and regional HR compliance requirements. Support global HR initiatives and process improvement projects with a focus on scalability and user experience.

HRSC is a Global team tasked with supporting Data Maintenance/ compensation administrations and processing HR related requests across various regions, Our team is comprised of members supporting and providing support to the business across from various regions, The role will be performed within the frame of Cortevas Brand values: Job Responsibilities ADP eTime Time management for North America Region Process employee personal data changes (e-g, date of birth, marital status change, etc ) Process new hires, promotions, separations, employee status changes, and other employee lifecycle events, Process pay changes including: promotions/demotions/transfers, ad hoc wage/salary changes, Suggest improvements for process related documentation, Resolve errors related to job or employee information in the internal HRDSC tools, Conduct data quality reviews, monitor and correct processing errors, Coordinate data entry into third party systems when necessary, Maintain employee files and records to meet record-keeping requirements, Assist in testing HRIS upgrades and new system functionality, May cross train in other employee service center areas and fill in for administrative responsibilities during temporary absences or during periods of heavy workload, Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration, Assist team members when unique or complex HR situations arise requiring deeper expertise, Suggest methods to update, simplify, and enhance processes, procedures, and technologies, Communicate questions, concerns or issues, and suggests resolutions to team leader, Location: Corteva Global Service Center, Hyderabad, India To Grow What Matters, You Will Need Associate or bachelors degree in business administration, Human Resources, or equivalent combination of education, Skills For Success, Minimum of 3-8 years of professional HR experience, with a focus in administration is preferred, but not required, Experience working in shared services environment desirable, Experience working with shared services technology (e-g, case management) or HR systems is desirable, but not required, Experience working with third party vendors / outsourcers desirable, Ability to work with confidential and sensitive material, Customer service focus and strong interpersonal skills required, Experience working with Workday / Service cloud tool desirable, Who Are We Looking For Curious, bold thinkers who want to grow their careers and be part of a winning team, Market shaping individuals who want to transform the agriculture industry to meet the worlds growing need for food, Collaborators who thrive in a diverse, inclusive work environment Innovators who bring initiative and fresh ideas that drive our business into the future and make us an industry leader

Role & responsibilities We are seeking an experienced HR Delivery Lead to oversee the transition, seamless delivery, and continuous improvement of HR Shared Services for our clients. This role is responsible for end-to-end HR operations across multiple geographies and will serve as the strategic partner for the client in driving innovation and operational excellence. Lead the seamless delivery of HR Shared Services across HR Admin, HR Reporting, Payroll, Talent Acquisition, Compensation & Benefits, and Employee Relations. Act as the primary point of contact for the clients HR leadership and internal delivery teams. Ensure delivery is aligned with SLAs, compliance standards, and regional requirements while maintaining high customer satisfaction. Manage the successful execution of transition and stabilization activities across Wave 1 and Wave 2 processes. Drive a culture of innovation by identifying and implementing opportunities for automation, digital solutions (e.g., RPA, AI), and process optimization. Monitor and improve SLA performance, KPIs, and operational efficiency; proactively address delivery gaps and risks. Lead cross-functional delivery teams and oversee workforce planning, resource allocation, and performance management. Collaborate with client stakeholders to understand pain points, propose solutions, and ensure operational excellence. Partner with HRIS/IT teams to manage system integration, issue resolution, and technology enhancements. Drive change management and communication initiatives to ensure smooth adoption of new processes or technologies. Maintain strong governance and reporting cadence with internal and client stakeholders. Preferred candidate profile Required Qualifications: 1012 years of experience in HR operations, shared services, or HRO delivery. Proven experience in managing HR delivery and transition programs for global clients. Comprehensive knowledge of hire-to-retire processes including HRIS, Payroll, TA, C&B, and Reporting. Demonstrated ability to drive service innovation and seamless delivery in complex environments. Experience with HR technologies such as Workday, SAP SuccessFactors, or Oracle HCM. Excellent stakeholder management, problem-solving, and communication skills. Ability to lead cross-cultural teams and work across multiple time zones. Preferred: Experience with process transition planning, and steady-state operations. Strong understanding of automation tools (e.g., RPA), AI-driven HR solutions, and digital workflow systems. Familiarity with compliance and labor regulations across USA, EMEA, and APAC regions.

Company: Sutherland Location: Chennai (Work from Office) Shifts: 24/7 Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as Travel & Transportation professional. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Making hotel reservations and submitting invoices. Managing visas and organizing paperwork Need to address travel queries raised by associates over phone // email Work in shift timings Managing Trackers working on airline routes proactively Adherence to the company travel policy Good communication skills verbal and written - ENGLISH Well versed in Amadeus// Sabre or other GDS Well versed in Excel sheets Qualification: Minimum Degree / Diploma - Flexible to work in rotating shifts in office. Good at handling calls and should be customer friendly and helpful in nature - Should be good at email communication.

Experienced senior leader with over 15 years in Shared Services and Global Capability Centers, driving strategic alignment, operational efficiency, and cost optimization. Proven track record in leading cross-functional teams across Finance, Supply Chain, Customer Support, and IT functions. Adept at stakeholder management, especially with U.S.-based leadership, ensuring service excellence through strong governance and collaboration. Skilled in building high-performance cultures, managing global teams, and implementing scalable processes. Brings strong business acumen, ERP expertise, and a hands-on leadership approach in dynamic, multi-shift environments. Strategic & Business Impact Act as a key business partner to global leadership, translating business goals into operational execution across shared services functions. Identify, evaluate, and implement process improvements that enhance efficiency, accuracy, and value delivery to business units. Drive cost optimization, scalability, and performance improvements across, Intercompany Transfers, Customer service, Inventory planning services, etc. Leadership & People Management Lead a diverse team across service lines with direct and dotted-line managers; instill a high-performance culture rooted in accountability, transparency, and collaboration. Own the end-to-end people lifecycle: goal setting, coaching, performance reviews, and succession planning. Promote employee engagement, development, and retention through effective leadership and communication. Stakeholder Engagement & Collaboration Regular travel to the United States to engage with business leaders, understand evolving needs, and align service center priorities with on-ground requirements. Serve as a key liaison between the India center and global stakeholders, ensuring seamless communication and mutual alignment. Operations & Infrastructure Oversight Ensure adequate infrastructure, technology, and facility management to support service delivery excellence. Collaborate with IT teams to introduce and support systems, tools, and automation that improve efficiency and control. Proactively manage risks, compliance, data privacy, and security protocols in coordination with internal and external audit functions. Planning & Governance Drive resource planning aligned with demand forecasts and project pipeline. Establish KPIs, dashboards, and governance structures for performance monitoring, continuous improvement, and issue resolution. Ensure timely and high-quality delivery of business-critical services. Qualifications & Experience: 15+ years of progressive experience in Shared Services, BPO, or Captive Center environments, with 7+ years in senior leadership roles. Strong understanding of cross-functional processes including Finance, Supply Chain, Customer Support, Procurement, HR, and IT. Proven experience in building, scaling, and transforming shared services or global capability centers. Experience in stakeholder management, preferably with US-based teams and leaders. Strong business acumen with an ability to influence and drive results across geographies. Excellent leadership, communication, and conflict resolution skills. Bachelors Degree in Business, Finance, or Engineering; MBA or equivalent preferred. Preferred Attributes: Experience managing teams across multiple shifts, including night operations. Familiarity with ERP and automation tools (e.g., Oracle, SAP, ServiceNow, RPA tools). Demonstrated ability to operate at both strategic and tactical levels. High resilience, problem-solving ability, and decisiveness in ambiguous environments. US visa and travel history to US / CAN or other GCCs in Europe.

As the CFO Advisory Manager - SAP Finance Functional Lead at RSM, you will have the opportunity to serve as a strategic advisor to clients on the optimization, (re)engineering, and stabilization of finance business processes within the S/4HANA landscape. Your role will involve identifying opportunities to enhance system design, strengthen internal controls, and align SAP capabilities with broader finance transformation goals and SAP leading practices. You will be responsible for leading the execution of finance transformation initiatives by managing end-to-end project activities, conducting assessments, aligning stakeholders, defining operating models, and ensuring effective delivery of advisory outcomes across people, process, and technology. Your coordination with client teams and technical partners will be crucial in driving sustainable change. In this role, you will deliver high-quality work within expected timeframes, scope, budgets, and client expectations. Your oversight and management of projects will include identifying solutions to client challenges, managing progress and risks, keeping stakeholders informed, and supporting the communication of project financials to firm leadership. Furthermore, you will play a key role in supporting go-to-market initiatives and proposals for SAP-led finance transformation engagements. Understanding firm capabilities across lines of business to identify cross-selling opportunities and contributing to the development of SAP-based accelerators, templates, and toolkits to address common client needs in finance transformation will be part of your responsibilities. Mentorship is an important aspect of this role, where you will effectively manage, coach, and develop junior resources and peers by providing timely and actionable feedback, as well as contributing to recruitment and retention efforts. Effective communication both internally and externally with client employees, C-suite executives, and/or private equity partners will be essential in developing and fostering client relationships. To qualify for this role, you should have a Chartered Accountancy / Cost & Management Accountancy / MBA from a Top Tier Institution with a minimum of 8-12 years of experience working in a Big 4 or large organization. Deep knowledge of SAP S/4HANA Finance modules, related sub-ledgers, and hands-on experience in SAP Tools, Ecosystem, and Journeys are required. Additionally, experience in finance transformation, business process improvement, shared services, or technology enablement is a plus. Critical thinking skills, the ability to solve complex business problems, and proficiency in various software tools are essential for success in this role. You should also demonstrate strong project management, organizational skills, and the ability to work effectively in a fast-paced, ever-evolving work environment. At RSM, we offer a competitive benefits and compensation package, along with flexibility in your schedule to balance life's demands while serving clients. If you require accommodation for disabilities during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com.,

As a Systems Accountant at Instem, you will play a crucial role in the integration and implementation of financial and operational systems within our fast-growing global organization. Reporting directly to the VP of Operating & Finance Systems, you will be responsible for various key tasks such as system implementation, troubleshooting, process improvement, and ensuring compliance with financial regulations. Additionally, you will be instrumental in the integration of acquisitions into the group, contributing significantly to the overall success of the company. Your responsibilities will include actively participating in the integration of acquisitions into the Group's financial and operational systems, implementing and optimizing financial and operational systems including accounting, reporting, and budgeting software, analyzing and enhancing existing processes to improve efficiency, reduce costs, and enhance data accuracy, ensuring standardized documentation for all system processes, managing the accuracy, completeness, and security of financial and operational data, and maintaining compliance with relevant regulations and accounting standards. To excel in this role, you will need to possess a range of skills including experience in integrating companies into an existing software platform, proficiency with ERP and operational systems such as NetSuite, Salesforce, or SuiteProjects, transitioning experience to a shared service environment, familiarity with data analytics tools and AI, strong analytical and problem-solving skills, expertise in process documentation, project management experience, and knowledge of IFRS and financial controls. At Instem, we value exceptional individuals who are enthusiastic, empowered to think independently, take initiative, and drive innovation. We offer a supportive and inclusive work environment where you will have ample opportunities to learn, grow, and contribute towards our mission of bringing life-enhancing products to market faster. Join us at Instem and be a part of a team that is dedicated to making a positive impact on people's lives worldwide.,

Role & responsibilities The job holder follows existing processes, procedures and guidelines during their daily tasks which involve the timely and efficient collection of cash from customers while maintaining the integrity and accuracy of the debtors ledger. Certain problems that arise can be resolved after further investigation such as the release of goods for dispatch, in case the customer is on Stop list, following receipt of authorization. The jobholder will have to work in a share service setup while dealing with other countries w.r.t Credit Control and collection. It also involves a high degree of communication with customers in persuading them to settle their accounts in timely manner. Failure to do so can have a detrimental impact on the business' cash flow. The role also requires the job holder to interact with intercompany and central bank to make sure all payments are notified on time, It also requires holder to build and maintain strong, trusting relationships with certain internal departments and customers. Following clearly defined processes and procedures will allow the job holder to make daily decisions. Other more difficult decisions are directed to the line manager. Incorrect decisions could have a detrimental impact on the company's reputation. Role requires the job holder to develop short term plans on how to achieve their objectives or reducing outstanding debts and ultimately improving the cash flow of the business. Although the job holder works within well-established processes and procedures, they are expected to come up with suggestions for improvement, such as the efficiency in posting invoices in the appropriate system or the report and administration of due dates. The job holder is expected to prepare Insurance certificates, Sending Auto Emails Payment Reminders, Customer Ledgers Signoffs, Preparing monthly outstanding files and clearing unadjusted credits & advances. Knowledge of TDS is appreciated. Preferred candidate profile

As a Global Process Champion at AkzoNobel, you will be responsible for designing processes (level 1-4) with a focus on IM alignment for systems, standard operating procedures, training, and ensuring closure of deviations to standards. Your role will involve developing standard operating procedures, conducting training in the P2P area, performing fit-gap analysis, maintaining deviation logs, and ensuring a high level of process standardization in P2P. Additionally, you will contribute to delivering policies in the area of P2P, participate in system changes, and drive agreed transitions. To excel in this role, you should have a Degree/Bachelor in Economics/Business Administration/Accounting, with at least 8 years of experience and 2 years in P2P process operations and/or process design within Shared Services. You should possess specialized knowledge of P2P financial discipline, strategy, and policies, as well as an excellent understanding of P2P process design, ERP systems, controls, and transactional accounting processes. Proficiency in P2P process design methodologies, redesign/modelling experience, and strong interpersonal and presentation skills are essential. You should be capable of thinking and working conceptually while considering process details and their impact on Operations. Collaborating effectively with other Functions/Towers and understanding interfaces between your function and others in end-to-end processes is crucial. Proficiency in English, prioritization skills, sensitivity to deadlines, and the ability to work in a diverse and multi-cultural environment are key attributes for success in this role. If you are looking to be part of a global company dedicated to providing sustainable solutions and shaping a better future, join AkzoNobel as a Global Process Champion and contribute to painting the future together.,

The Executive - HR will be responsible for maintaining the data integrity of the HRIS, generating reports and metrics, suggesting improvements to HR processes, and leading projects related to data, technology, total rewards, and/or HR operations. You will conduct research and analysis to support HRBPs in team strategy and decision-making. Extract and analyze data from HR systems to create reports that meet client needs effectively. Provide support and metrics for leadership program delivery. Moreover, you will offer advice and solutions to HR team members on systems and processes. Develop tools and communication to assist them. Participate in working teams and committees to develop programs, initiatives, and drive continuous improvement. Ensuring the protection, accuracy, and integrity of HR data is crucial. You will investigate and correct data anomalies. Document and review system irregularities and collaborate with others to resolve them. Contribute to report automation and simplification to allow for in-depth analysis. Identify methods to enhance data accuracy and efficiency in HRIS processes. Assist in creating HRIS training materials, documenting processes, and delivering sessions. Assess reporting mechanisms, develop customized queries, maintain procedures and documentation, and manage a report run schedule. Prepare various compensation-related reports and analyses, including salary budgets, trends, and compression analysis. Support the salary review process. Lead continuous improvement and implementation of HR Information Systems. Handle Monthly Turnover and Demographic Reporting. Key Requirements: - Exceptional analytical skills - Proficiency in HR Information Systems, particularly WorkDay - Advanced MS Excel skills - Strong attention to detail - Experience in handling employee data discreetly and professionally - Ability to work independently, think critically, and take initiative - Project management skills - Strong rapport-building and presentation skills Minimum Qualifications: - Degree or diploma in HR or related field - 2 years of intermediate HR experience with a proven track record of working effectively with clients and delivering presentations - Demonstrated proficiency in technology, systems, and reports Must-Haves for the Role: - Excellent verbal and written communication skills - At least 2 years of experience in HR Operations and Shared Services Good to Have: - Knowledge of any HRIS, with experience in Workday considered an advantage.,

The Senior General Ledger (GL) Accountant will be responsible for completing accurate and timely bookkeeping activities for the company. This will include preparing the financial statements and annual audit for period end close. You will have a significant role in implementing and enforcing internal financial controls. An essential part of this role is ensuring the financial reports prepared for audit and regulatory purposes meet accounting best practices and regulatory requirements. You will report to the India Hub Lead, work with and provide guidance and support to the GL Accountant in the team. Role & responsibilities Ensure accurate and timely period-end close, including journal entry posting, account reconciliation, and consolidation. Review general ledger (GL) and accounts periodically to ensure compliance with internal financial controls. Perform GL accounting activities in accordance with accounting principles and regulatory requirements. Ensure all R2R controls are followed and properly documented. Support regulatory and external audit queries. Collaborate with R2R Global Process Owner (GPO) to champion process expertise and drive process improvement. Work with the India Hub Lead to execute R2R process strategy. Collaborate with Procure-to-Pay (P2P), Order-to-Cash (O2C), and Master Data teams to ensure end-to-end transaction accuracy. Liaise with business stakeholders and SSC delivery teams to ensure timely and accurate service delivery. Establish credibility and effective collaboration with cross-functional teams and external auditors. Ensure compliance with the fiscal close calendar and internal policies. Monitor performance targets and escalate issues if not achieved Preferred candidate profile 3 years experience in R2R GL accounting operations. Strong English language skills. Qualified accountant (AAT/CIMA/ACCA/ACA or global equivalent) or qualified by experience. Advanced MS Excel skills with a proven aptitude to interpret financial data. Strong knowledge of finance business processes, accounting policies, and statutory accounting principles to ensure compliant SSC operations. Working knowledge of core finance systems, ERP and related specialty functional systems, frameworks, and functionality. Appropriately applies concepts, methods, and terminology associated with generally accepted accounting practices/operations to new or ambiguous situations. Experience performing GL accounting tasks/procedures at a moderately difficult to considerably difficult level. Examines issues and makes informed recommendations related to closing cycles. Demonstrate logical thought process to simplify complex issues and technical concepts, and to facilitate issue resolution. Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations. Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work. Beneficial to have: Experience with MS Dynamics. Conversant in other languages besides English. Bachelors degree in Finance, Accounting, Economics, or other business-related discipline.

Role & responsibilities Review and provide input on billing team activities Ensure accurate, timely and consistent billing on an ongoing basis Provide input and guidance for exception-based billing Provide input for revenue adjustments Provide approvals where required for billing activities e.g., for free text invoice Receive and manage escalations or issues in relation to billing Manage region-specific reporting or other ad hoc requests Supervise billing functional team across multiple levels Establish strong working relationships with direct reports to ensure satisfaction and talent retention Mentor and guide direct reports, sharing expertise and knowledge to support growth and development Conduct and prepare performance reviews of direct reports in a timely manner and identify areas of development Ensure billing team are meeting performance targets and investigate when not achieved Ensure direct reports maintain Key Performance Indicator (KPI) results within management expectations where necessary Foster adoption of the company culture and values and mindset shift to one Shared Service Centre (SSC) team Monitor billing teams required training to ensure adherence to company compliance policies & procedures Direct billing period close and consolidation Ensure billing activities for period end close are completed in a timely and accurate manner in line with the agreed period end timeline Review and provide additional guidance on billing issues and reconciliation to GL Resolve period close issues or queries that requires judgement and expertise Review financial and regulatory reporting and audit materials related to billing activities and transactions Support continuous improvement of the O2C processes in the SSC Work with the Global O2C Delivery Lead to action and execute O2C process strategy Raise feedback for potential opportunities to optimise and standardise methods and processes Ensure in-scope billing processes are documented and stored on the assigned shared location Monitor and report on key performance indicators (KPIs) for measuring performance of billing processes against agreed SLAs Ensure billing team compliance Ensure policies and procedures are followed by billing team performing tasks during and outside period end close Ensure all O2C controls are adhered to and documented appropriately Support implementation of risk management process and associated controls in line with company policies Respond to requests from regulatory authorities and auditors Collaborate with customers, third parties and other teams Liaise with stakeholders across the business to ensure requirements are met, for example, to oversee that requests from Business Partners are actioned by the billing team in a timely and accurate manner Act as first point of contact/escalation level for customer requests, issues, or incidents and ensure billings, negotiations, and investigations are handled appropriately Collaborate with Master Data team for required data points, best practices and standards and data issues Collaborate with other SSC process delivery teams to exchange information, as required, and support process improvement where dependencies may exist Preferred candidate profile 8+ years management service delivery experience in O2C billing SSC operations, with a track record of managing team 5+ years of people management experience with the ability to effectively direct and prioritise work of others Strong English language skills Advanced MS Excel skills with a proven aptitude to interpret customer and financial data Working knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality Deep understanding and enforcement of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations Applied experience in O2C billing and invoice processing Experience performing and/or leading teams performing billing tasks/procedures at a moderately difficult to considerably difficult level Examines issues and makes informed recommendations related to closing cycles Demonstrate logical thought process to simplify complex issues and technical concepts, and to facilitate issue resolution Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work Excellent communication and negotiation skills with a strong ability to interact with customers and resolve issues

(Associate) Director GES PSC - P2P / Invoice to Pay Global Enterprise Services - Procurement & Supply Chain Purpose of the job Responsible to manage the operations pertaining to Invoice to pay activities, including but not limited to Payment proposals, Payments Run, Invoice Processing/Managment, Vendor Recon & Audit. Additionally, the role focuses on team leadership, stakeholder collaboration, process harmonization and continuous improvement to enhance overall service delivery. Job Context This position is responsible for invoice processing and payment-related activities for multiple regions, primarily EMEA, APAC, and North America . The scope includes managing transactions for over 200 entities, with an annual volume exceeding 600,000 invoices, along with daily ad-hoc and regular payment runs and AP queries/Tickets. This role requires close collaboration with external vendors, senior leadership, regional teams, and cross-functional departments to ensure high-quality service delivery through complete integration and Harmonization of Accounts payable activities in PSC. Additionally, the role demands strong people management skills, fostering a culture of high performance, employee engagement, and capability building within the team. By developing and mentoring talent, the leader will contribute to building a future-ready workforce capable of supporting evolving business needs. Key Areas of Accountability / Responsibility 1. Project Leadership & Transformation Drive high-impact initiatives ensuring exceptional project delivery Lead strategic change management initiatives for GES-PSC in close collaboration with senior management Spearhead the project, delivering significant operational improvements 2. Operations & Compliance Management Accountable for KPI achievement for processes and SLA achievement to ensure operational efficiency, compliance, and service excellence Responsible for Invoice Processing and Payment Operations for the function while ensuring efficiency and quality Ensure compliance with regulatory requirements, company policies, and risk management frameworks within Invoice Processing and Payment Operations Develop and implement risk management & controls 3. Process Optimization & Automation Partner with optimization team to enhance efficiency and scalability within GES-PSC Oversee the development and deployment of automated solutions to improve transactional accuracy and workflow effectiveness 4. Stakeholder & Team Management Build and maintain strong relationships with Vendors, central and regional teams, ensuring seamless collaboration for effective service delivery Drive a best-in-class experience for partners, users, and suppliers through enhanced service delivery and proactive issue resolution 5. People Management & Leadership Provide strategic leadership and direction to teams, fostering a culture of high performance, accountability, and collaboration. Drive team engagement, development, and succession planning, ensuring a motivated and skilled workforce. Implement training programs to upskill employees and align with evolving business needs. Conduct performance reviews, coaching, and mentoring to enhance team productivity and professional growth. Foster a culture of continuous improvement, encouraging innovation and best practices across the team 6. Complexity of the job The role is highly complex, requiring the management of high-volume Invoice to Pay operations across multiple regions, manage time zones, senior process experts, process optimization, AP integration, risk management and regulatory compliance, while driving automation, tax & duty issues and large-scale transformation projects in a dynamic, cross-functional environment. 7. Education & Experience Bachelor's / Masters Degree in Finance/ Commerce/ Management/ Economics 10 years of experience in the areas of Procurement operations / shared service operations Extended knowledge of SAP AR/SD FICO or other ERP Good knowledge of AP operations is a must Fluent in English, written & oral. Foreign languages would be an added advantage In-depth knowledge of business processes in the functional P2P area Extensive experience of P2P process solution design & implementation Extensive cross process integration experience Knowledge of the corporate business concepts and processes Project management skills 8. Critical competencies for success Strategic leadership, strong communication skills, and financial acumen to drive cost optimization, stakeholder engagement and supplier management. Expertise in procurement technology, compliance, and risk mitigation is essential. Strong data-driven decision-making, stakeholder collaboration, and change management capabilities enable efficiency, innovation, and business alignment.

Must Have - Capital Market Domain knowledge Functional Risk Management- Master Data Shared services risk management Change & Transformation programs risk management Responsibilities: Capital Market Domain knowledge. Identify and assess potential risks to the companys operations, financial health, and reputation. Develop and implement risk management policies and procedures. Defining clear roles and responsibilities for each stakeholder involved in risk management is essential. Establishing a robust risk governance framework that outlines the organization's approach to risk management, including risk appetite, risk tolerance, and escalation procedures. Regularly reviewing and improving the risk management framework to ensure its effectiveness and relevance. Continuously monitoring the effectiveness of risk controls and reporting on risk-related information to relevant stakeholders. Collaborate with stakeholders across various functions, including program leadership, program delivery team (business and IT), and compliance teams to ensure a holistic approach to risk management. Stay update on emerging technology, industry trends, and best practices in program risk management.

Role & responsibilities Lead and provide oversight for all management and administrative functions for smooth delivery of Rane Business Services (dedicated wing supporting Rane Group companies with respect to) various operations across service lines) Define and manage Service Levels Agreements as well as associated governance and project management Responsible for management of all SSC related contract and vendor relationships Ensure effective interlock with key business leaders and continuously update them on SSC Operations Implement Operational excellence framework and deliver tangible improvements; Monitor and report service quality Proven record in Managing / Implementation of Shared services Desired Candidate Profile 15+ years of total experience with in-depth knowledge of SAP HANA, Accounting knowledge of all segments with financial controls and compliance standards Exposure to IT Applications Workflow solutions, Microsoft, Visio, Project Management systems Proven track record of successfully managing interfaces to other functions Recognized expertise in cross-functional process development Strong track record of innovation, creativity, problem solving & productivity in projects Strong leadership skills Excellent communication, presentation skills Strong customer orientation

Job Title: Senior Manager/Associate Director-HR Contact Centre / Service Delivery Location: Pan India Experience Required: 14+ years Team Size: 80+ FTEs Job Summary: We are seeking a strategic and experienced HR Operations / Shared Services leader to head our HR Contact Centre and Shared Services function, responsible for the entire employee lifecycle from hire to retire . This role demands strong operational expertise, P&L ownership , and the ability to manage large-scale teams and complex service delivery models across geographies. Key Responsibilities: End-to-End HR Lifecycle Management : Oversee and continuously improve processes across onboarding, employee data management, benefits administration, payroll interface, transfers, exit management, and post-exit services. HR Shared Services Leadership : Manage a centralized HR shared services function delivering support for all HR processes, policies, and systems with a strong focus on SLAs and service quality. P&L and Budget Ownership : Accountable for financial planning, budgeting, and cost optimization for the HR operations function. Drive productivity and cost-efficiency across services. Team Leadership : Lead a large team (80+ members) including team managers, HR specialists, and service agents; foster a high-performance culture with continuous training, development, and succession planning. Stakeholder Management : Collaborate with internal HR COEs, IT, Finance, Compliance, and external partners/vendors to ensure consistent service delivery and stakeholder satisfaction. Compliance and Risk Management : Ensure compliance with labor laws, internal controls, and regulatory requirements related to HR operations and data governance. If you wish to apply for the above role, please share your resume on swarali.deshmukh@credencehrservices.com