94 Shared Services Jobs

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries across regions. As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes. Job Description Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including employee life cycle events from onboarding to offboarding. Client: Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner. Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA. Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions. Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates. Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates. Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements. Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes. Generate standard reports and respond to ad-hoc data requests as needed. Value: Determine appropriate action to resolve duplicate, inaccurate or unclear information. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education and Experience: Bachelor’s degree in human resources, Business Administration, or a related field 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills: To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Qualifications : Experience with HR ticketing/case management systems and managing shared inboxes. Solid knowledge of onboarding, offboarding, and employment documentation processes, including I-9 verification. Proficiency with Workday or a similar HRIS platform. Strong interpersonal and communication skills, with a customer-first mindset. Detail-oriented with a high level of accuracy and data integrity. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Preferred Qualifications: Experience working in a global or multi-regional HR support role. Understanding of U.S. labor and employment compliance requirements. Work Environment: Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran

Overview The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems Alerts Senior HR Service Members when there is confusion or absence of information in the HRIS system to answer particular questions Works closely with the payroll department and subject matter experts in HR to resolve employee problems Follow through to ensure that each case is fully resolved Utilizes the different HR systems such as ADP, Oracle Cloud, Degreed to answer employee questions Documents all emails, calls, and walk-ups in real-time within the HR Service Center’s case management software application Pro-actively identify opportunities for processes, policies and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements Manage key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation. Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process Provide rewards administration support for some company benefits programs. Accurate and timely employee payroll data preparation for the required pay frequency (i.e. weekly, bi-weekly, monthly) Provide internal / external audit support, e.g. collection and preparation of supporting documents Drive consistent content management across the HR Function on the various internal tools (e.g. zConnect, ZEN, sharepoint, etc.) Performs all work in accordance with established HR Service Center standards. Performs related work as assigned Qualifications Requires a HS diploma or GED; Associate’s degree a plus Minimum 2 year of previous experience in an automated customer service environment. Call center and benefits experience preferred Excellent verbal and written communication skills Team player Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Must possess a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone and in person Ability to independently execute an action plan following documented policies and procedures Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to assess employee issues and apply the appropriate procedure, policy or define the appropriate escalation points Ability to learn and navigate new software quickly English compulsory and other languages a plus

ABOUT THE ROLE Role is related to Master data management and Transformation of the current process to have simplification, automation in shared service environment including Account payables, Receivables, GL and other activities for Jindal Group of companies KEY ATTRIBUTE Candidate should have prior experience in delivering customers focused on Master data management System (Vendor, Customer, material and Service master). Make technology decision related to the client MDM environment & interpret requirement and architect MDM solution. In depth knowledge of SAP system with hand on experience in configuration and maintaining master data fields. Drive the end-too-end solution architecture of MDM including data model definition and refinement, data quality assessment and remediation design, data migration strategy, data stewardship, process, and system interaction design. Using MDM technologies and tools across companies to enable the mange and integration of master data. Working knowledge of all technologies used for the purpose of automations like RPA etc. In depth knowledge of SAP (HANA) to lead the projects for simplification and automation. Understanding of sub system and t-codes. Supervisor in SAP(FICO Module)is added advantage. Actively Derive new initiatives including evaluation, discussion and selection of vendors/implementation partners. Timely delivery of projects in collaboration with process owners and IT verticals. Identification of gaps in existing processes, support and drive closure of related projects through automation in SSC verticals. Good stakeholder management. Commitment to ethical behavior to adhere to all company policies and current laws. Can do attitude with good analytical, presentation and problem-solving skills. Able to connect, evaluate vendor, involve in vendor selection and functional negotiation Prior experience of working in Indian Captive Shared services or Matured Captive SSC. Lead transformation stream. Experience of Six Sigma Green Belt or Black belt is added advantage. PMP or Project management experience is added advantage Managed the Data governance and Master data management (MDM) for Jindal group companies Lead cross functional teams through requirements, testing, deployment, and maintenance. Implementation of new systems that integrated with existing infrastructure and applications as well as decommissioning legacy systems when appropriate. Led the implementation of a data quality program that reduced customer complaints. Managed all aspects of master data management, including business rules, attributes for legacy Educational Qualification Chartered Accountant or CA Inter or MBA Finance. Experience 7-10 Years of Experience, specifically in technologies used in SSC environment and SAP. Functional Competencies Working knowledge of all technologies used for the purpose of automations like RPA etc. In depth knowledge of SAP (HANA) to lead the projects for simplification and automation. Closure of any new initiatives, discussion and selection of vendors/implementation partners. Timely delivery of projects in collaboration with process owners and IT verticals. Identification of gaps in existing processes, initiating and drive closure of related projects through automation in SSC verticals. Interested candidates can share their resume at ssc-neelam.tyagi@jindalsteel.com or can apply directly.

Job Summary: Talent Service & delivery is a core service function within the Talent Delivery Function providing Talent services across the portfolio including External Workforce office, Talent Service Delivery and Experience, People Listening, Talent Mergers and acquisitions and Talent Compliance and ISQM. The Functional Account Management Team are part of the Talent Service Delivery and Experience Function whose primary objective is to ensure an exceptional experience for all users of EYs Talent services including Recruitment, onboarding support, core HR support, learning administration support and digital talent services. Talent Service & delivery support the delivery of Talent Services to EY member firms globally in partnership with internal Region and Function Talent, as well as through Vendors who deliver services from a number of offshore locations. The Functional Account Management Teams (FAMTs) key purpose is to manage the relationship between vendors and EY member firms, ensuring effective delivery of EY Talent Services and achievement of EY’s SLAs and quality standards. Leveraging a deep understanding of service delivery best practice as well as HR functional expertise, they work closely with both vendors and member firms to ensure work is delivered in alignment with agreed processes, manage and resolve issues/escalations and support opportunities to optimize and improve services. This role works closely with Talent Service delivery leadership and Global Talent function leadership to address key issues, identify trends, ensure ongoing review of metrics and standards, ensure alignment to global roadmaps and represent the Service Delivery perspective in Functional initiatives. They also work closely with Supply Chain services to ensure vendors meet contractual performance obligations and manage change requests. Focus: The FAMT role may be aligned to a specific Talent Function(s) or Region(s) depending on need. Key Interactions: Talent Service & delivery Leadership, Region Talent Leadership, Talent Function Leadership, Supply Chain services, Vendor Service Delivery teams Key Responsibilities: The Functional account management Team (FAMT) provides dedicated support to EY Region Member firms, providing relationship management and facilitating the effective delivery of Talent services by vendors for EY. The FAMT role provides a broad spectrum of support from the transition of processes to vendors, overseeing vendor-led transformation initiatives, management of process-related change requests and facilitating issue management and conflict resolution between vendors and functions/regions. More detail on the role’s responsibilities are outlined below: Functional Account Manager: Functional governance – Provide governance re presenting Global Talent Functions across Regions supported: Review process related change requests (from Global and Region) to ensure alignment to global process model, best practice / experience impacts and effort / FTE impact estimation Drive alignment to EY processes across locations Facilitate review of vendor driven process improvement ideas with Global Function teams Facilitate/ oversee transition of processes to BAU Work with vendor, Regions, functions on review and implementation of vendor delivery-led transformation initiatives Review and sign off on Work Instruction changes EY driven Talent Transformation initiative - Work with EY project teams, functions, and product owners in implementing Enterprise Transformation Initiatives: Act as SMR for Talent service delivery during design phase (current state and future state design) Support review of operational impacts / FTE impact for EY led changes Consult and provide insights on potential impacts for change mgmt. and communications Consult on testing activities and scenarios Support vendor appointed representatives to ensure effective execution Escalation point where there are concerns relating to vendor participation Ensure vendor appropriately executes on required communications and change management plans Provide oversight to vendor during training of service delivery teams Support transition activities to ensure effective transition to BAU Transition management – support the transition of processes to vendor: Act as SMR and consult on planning and design of transition of work to vendor Support knowledge transfer and testing activities Ensure smooth transition to BAU state Stakeholder relationships – manage relationship between EY Talent and vendors; Act as account manager, supporting EY Talent stakeholders in navigating vendor structure, processes and relationships. Work with the US Talent and Talent functions to identify and address trends, working with the relevant teams Contract Management: Liaise with EY vendor management team on contract performance and functional roadmap Act as advocate for talent regarding change requests and facilitate talent governance process on behalf of vendor. Periodic review of quality measures and performance standards. Issue Resolution: Facilitate issue management and conflict resolution between vendor and EY functions/regions. Level 3 escalation focal for functional service delivery issues Ensure vendor provides a root cause analysis and completes all agreed corrective and preventive actions for Data Privacy Incidents (including review of RCAs) Knowledge and Skills Requirements: Business acumen Ability to quickly grasp complex business problems, develop a logical/rational framework for investigating the problems Technical knowledge Expertise on Human Resources Experience on leading offshore/outsource transition and operations Strong MS Excel, Data Analytics and reporting skills Flexible operation Comfort in a rapidly changing environment with competing and shifting priorities The ability to deal with and manage uncertainty and incomplete information High learning agility Communication and project management Strong written and verbal communication skills Excellent presentation skills using various media/platforms Ability to coordinate multiple projects and initiatives simultaneously Ability to work well in a high performing, fast-paced team environment High degree of professionalism and integrity Problem Solving/Conceptual Thinking Knowledge, skills and abilities needed to establish and refine the strategies that drive organizational performance and add value to the business, with ability to assess the commercial viability of data analysis and research Driving Results Excellent organization, analytical and problem-solving skills Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints. Strong project management and organizational skills Global business acumen including knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross cultural/geographical sensitivities Other Requirements: Occasional travel will be required for global meetings Frequent meetings with others across global time zones will require some calls to be made outside of standard business hours Education: Bachelor’s Degree Experience: 5 years+ experience in service delivery, operational excellence, HR Process or shared services for a multinational organization At least 5 years of experience in a managerial position, involving strategic operations, planning and execution of global KPIs Experience in building high performing teams across generations, cultures and locations Experience across client/internal projects, focused on the development, improvement and deployment of products or tools including change management. Experience in transitioning and / or setting up new roles from the onshore organization to offshore centers. Proven track record of working with a senior stakeholder population and demonstrating customer centricity. Experience working

Role: Procurement Analyst Location: Nehru Nagar, Ambawadi,Ahmedabad Expereince: min 3 years into Procurement Shift Timing: 1:30PM-3AM (Rotational) Responsibilities: Supplier Support, E-Auctions, Contract Creation & Analytics, PO creation & maintenance, Buying desk. • Maintain accurate and up-to-date procurement records, including contracts, purchase orders, and invoices. • Monitor and enforce compliance with procurement policies and procedures. • Utilize procurement software and systems to streamline processes, track orders, and generate reports. • Provide guidance and support to colleagues involved in procurement activities. • Participate in cross-functional teams and contribute to the development and implementation of organizational initiatives. • Stay updated with relevant regulations, laws, and industry best practices related to procurement activities. Desired Candidate: Bachelors degree in any discipline • 3-8 years of work experience in procurement • Advance knowledge of PowerPoint and MS excel • Demonstrated professional verbal/written communication and negotiation skills in English • Experience working with global stakeholders, suppliers and clients outside India • Good communication, Ownership and Decision-making • Strong analytical and problem-solving skills • Proficiency in source to pay tools (Ariba, SAP, SRM etc.) preferred.

Job Summary The Senior HR Business Partner based in Bangalore, will primarily support NetApp’s "Go-To-Market" business unit for India. This individual will be a key member of the HR team in India and will collaborate with the HR community to define and execute the HR strategies in support of the business objectives. The successful candidate will have robust subject matter expertise, is business savvy, and a compelling influencer, consultant, coach and trusted advisor. Experience in delivering Organisational Change is also highly desired. Responsibilities Serve as a strategic business partner to the VP of Sales, India and leaders across this team focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business. Provide proactive and strategic guidance and support for organizational planning that align the HR agenda in support of key business strategies and initiatives in the local India client groups. In collaboration with business and HR leadership, drive and facilitate change management processes to achieve business outcomes through a high-performance culture. Partner with NetApp shared services, Total Rewards, Organizational Effectiveness and Talent Acquisition to deliver a unified HR service, and a superior employee experience. Monitor the environment, labour markets, legal and regulatory changes in relation to employment practices, and business trends to identify and recommend changes to HR specific policies and practices. Job Requirements 12+ years of Human Resources expereince in a multinational organisation with atleast 4+ years experience supporting the sales / GTM Org. Technology industry experience supporting Sales or related Business units is preferred. Experience in the implementation of business transformation, strategic HR initiatives and processes. Ability to understand “big picture” business results and effectively apply a pragmatic and flexible approach to HR interventions to contribute to NetApp’s continued success. Proven relationship building skills at all levels of the business and sturdy experience in advising and coaching leaders. Experience in proactively contributing to a growing business and a positive reputation for working effectively across levels of an organization. Proven ability to operate strategically and have a hands-on approach, driving a high performing team culture. Possess strong influencing and interpersonal skills and have a track record for being a trusted business advisor Ability to build trust, respect and confidence of leadership and employees projecting as a fair, firm leader Demonstrated ability to build team capability and HR competency. Education Minimum of 12 + years of experience Any graduation A masters in Human resources or related field would be preferred.

Chartered Accountant leading a GCC/ Shared services/ BPO with capabilities in process optimization, service delivery, senior stake-holders management, governance & compliance SOX, GDPR Strong leadership & Crisis Handling skills

Job Description 1. Good accounting understanding in respect of Sales & collection, Debtors MIS Reporting. 2. Good understanding of Bank Operations, especially related to various modes of collections 3. SAP Working Background is a must. 4. Good computer skills (Microsoft Office, Word, Basic Analytics etc.). 5. Good communication skills /Co-ordination with Internal Customers, Statutory Auditors. 6. Candidate who has previous experience of working in FSSC set-up. Work Experience 3-5 Years Education Masters in Commerce or Commerce Post Graduation in Commerce or Commerce Competencies Innovation & Creativity Process Excellence Developing Talent Collaboration Stakeholder Management Strategic Agility Result Orientation Customer Centricity

Job Description • Possess an in-depth understanding of non-PO and PO-based invoice processing, with knowledge of GST and direct tax compliances. Experience working in shared service operations, preferably within the manufacturing industry, is desirable. • Ensure timely and accurate payment to import vendors, in coordination with the tax team. • Promptly follow up on queries raised with requestors. • Ability to work effectively within a team and contribute towards organizational goals. Work Experience 2 to 3 Years Education Graduation Masters in Commerce or Finance Competencies Innovation & Creativity Strategic Agility Result Orientation Collaboration Stakeholder Management Customer Centricity Developing Talent Process Excellence

Job Description • Possess an in-depth understanding of non-PO and PO-based invoice processing, with knowledge of GST and direct tax compliances. Experience working in shared service operations, preferably within the manufacturing industry, is desirable. • Ensure timely and accurate payment to import vendors, in coordination with the tax team. • Promptly follow up on queries raised with requestors. • Ability to work effectively within a team and contribute towards organizational goals. Work Experience Required 5 to 7 years releavant experiance in PO and Non-PO invoice processing. Education Masters in Finance Post Graduation in Accountancy or Commerce Competencies Innovation & Creativity Strategic Agility Result Orientation Collaboration Stakeholder Management Customer Centricity Developing Talent Process Excellence

Job Description • Possess an in-depth understanding of non-PO and PO-based invoice processing, with knowledge of GST and direct tax compliances. Experience working in shared service operations, preferably within the manufacturing industry, is desirable. • Ensure timely and accurate payment to import vendors, in coordination with the tax team. • Promptly follow up on queries raised with requestors. • Ability to work effectively within a team and contribute towards organizational goals. Work Experience 4-7 Years Experiance in Invoices & Payment processing Education Graduation in Accountancy or Commerce Competencies Innovation & Creativity Strategic Agility Result Orientation Collaboration Stakeholder Management Customer Centricity Developing Talent Process Excellence

Hi, We are hiring for the Leading ITES Company for Pre Payroll (UK) Profile. Overview Pre-Payroll involves preparing and validating employee data and payroll inputs to ensure accurate and timely payroll processing. The role requires experience with HR systems, understanding data flows, and managing payroll-related processes such as leave administration, eligibility checks, and compliance with tax and labor regulations. Familiarity with US payroll, statutory requirements (e.g., National Insurance, tax laws, sick/maternity pay), and ERP tools is essential. Strong analytical skills, confidentiality, and attention to detail are key, along with ensuring adherence to SLAs and quality standards. Key Skills: a) Minimum 1 year of experience in HR & Payroll domain is must b) Knowledge of US Payroll c) Understanding of National Insurance and Tax legislation d) Any Graduate Job Description: Preferred Experience and Competencies required : Minimum 4 years of experience with minimum 1 year in HR & Payroll domain is must, prior experience in Global payroll management preferred. Initiate Process Controls, Quality plans and Risk Mitigation Initiatives. Managing processes and the metrics on a day to day basis. Understanding of HR systems including interfaces/ data flow in and out and issues that arise from that. Knowledge of US Payroll process and system, Employee eligibility requirements, understanding of payroll processing and associated tools. Knowledge of Employee Document Services, Policies and Tools. Knowledge of Leave Administration, data management tools, disability management system and pay practices. Extensive knowledge of leading ERP and Data Maintenance Practices. Knowledge of HR process administration. Ability to create/present HR training materials. Analytical Skills The primary task is to ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements. Process-specific Responsibilities Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of National Insurance and Tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations

Hi, We are hiring for the Leading ITES Company for HRO Presales/Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 531 b) To Apply for above Job Role ( Pune ) Type : Job Code # 532 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills Communication. Especially, ability to communicate professionally in written responses Good commercial acumen Excellent organizational and collaboration skills Should have worked on any of the leading HR applications like Workday, Oracle or SAP Should have experience or understanding of latest HR technologies in the market Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Hi, We are hiring for the Leading ITES Company for HRO Presales/ Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 533 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills • Communication. Especially, ability to communicate professionally in written responses • Good commercial acumen • Excellent organizational and collaboration skills • Should have worked on any of the leading HR applications like Workday, Oracle or SAP • Should have experience or understanding of latest HR technologies in the market • Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Overview The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems Alerts Senior HR Service Members when there is confusion or absence of information in the HRIS system to answer particular questions Works closely with the payroll department and subject matter experts in HR to resolve employee problems Follow through to ensure that each case is fully resolved Utilizes the different HR systems such as ADP, Oracle Cloud, Degreed to answer employee questions Documents all emails, calls, and walk-ups in real-time within the HR Service Center’s case management software application Pro-actively identify opportunities for processes, policies and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements Manage key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation. Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process Provide rewards administration support for some company benefits programs. Accurate and timely employee payroll data preparation for the required pay frequency (i.e. weekly, bi-weekly, monthly) Provide internal / external audit support, e.g. collection and preparation of supporting documents Drive consistent content management across the HR Function on the various internal tools (e.g. zConnect, ZEN, sharepoint, etc.) Performs all work in accordance with established HR Service Center standards. Performs related work as assigned Qualifications Requires a HS diploma or GED; Associate’s degree a plus Minimum 2 year of previous experience in an automated customer service environment. Call center and benefits experience preferred Excellent verbal and written communication skills Team player Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Must possess a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone and in person Ability to independently execute an action plan following documented policies and procedures Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to assess employee issues and apply the appropriate procedure, policy or define the appropriate escalation points Ability to learn and navigate new software quickly English compulsory and other languages a plus

Mumbai- Benefit Administrator(2-8yrs),TA onboarding (8-13 yrs) Kol- HRO-(2-8yrs) Location open- Mumbai,Bangalore,Kolkatta,Chennai. Client- UK,US,AUstralian. Required Candidate profile Strong knowledge of Workday, Oracle HCM Working Experience of 3-4 years for US, UK, Europe geographies

Location open- Mumbai,Bangalore,Kolkatta,Chennai. Client- UK,US,AUstralian. Bangalore TL HRO needed ( 8-13 yrs) Chennai- HRO MANAGER and Transition Manager .( 8-20yrs) Required Candidate profile Strong knowledge of Workday, Oracle HCM Working Experience of 3-4 years for US, UK, Europe geographies

Graduate/Post Graduate Min 4+yrs of exp into HRSS with MNC Skilled in- Payroll,Time & Attendance,Employee relations,Global Mobility,Core Hr process Uk shift 5 Days working Both way Cab Salary Range Upto-9 LPA Location-GGN Contact@9220771924 Akanksha

About STYLI STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps. Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI has quickly become a dominant force in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India. About the Role We are seeking a dynamic and experienced leader to head our Shared Services and Finance Operations function. This role is pivotal in driving operational efficiency, standardization, governance, and service excellence across finance and non-finance functions such as content, buying operations, and others. The ideal candidate has a strong process orientation, cross-functional leadership experience, and a proven ability to scale and transform service delivery models in a fast-paced business environment. Key Responsibilities 1. Shared Services Leadership (Finance + Non-Finance) Set up and lead the shared services organization covering Finance (AP, AR, GL, Payroll, etc.) and other operational functions (Content, Buying Ops, Supply Planning, etc.). Define and implement a service delivery model with clear SLAs, KPIs, and performance benchmarks. Drive end-to-end process ownership, continuous improvement, and stakeholder satisfaction across all service lines. 2. Finance Operations Oversight Oversee core finance operations including payables, receivables, accounting, reconciliations, and reporting. Ensure compliance with internal controls, accounting standards, and regulatory frameworks. Partner with controllership and FP&A to align on process efficiency, system integration, and reporting excellence. 3. Expansion to Other Shared Services Operationalize and scale shared services support for functions like product content, buying operations, cataloging, and supply planning. Collaborate with functional heads to identify processes suitable for centralization and standardization. Build scalable teams and tools to ensure high-quality delivery across multiple geographies and categories. 4. Governance & Excellence (Center of Excellence) Establish a Governance & Excellence Office to drive standardization, policy alignment, internal controls, and cross-functional governance. Monitor adherence to SOPs, track service quality metrics, and lead regular governance reviews with functional and business stakeholders. Develop training programs, knowledge management platforms, and cross-functional playbooks to build organizational capability. 5. Technology & Transformation Lead digital transformation and automation across shared service processes using RPA, AI/ML, and self-serve platforms. Partner with Tech, Products, and Analytics teams to implement tools that enhance visibility, control, and user experience. Drive ERP enhancements, workflow tools, and ticketing systems to improve service efficiency. 6. Team Leadership & Change Management Build and lead a high-performing shared service team across functions. Foster a culture of service excellence, continuous improvement, and stakeholder partnership. Champion change management and stakeholder alignment during transitions and process shifts.

Position: Recruitment Team Lead HR Ops Role Overview The Recruitment Team Lead will take charge of leading and coaching a team of recruiters, while also managing end-to-end recruitment processes for specific coverage areas. The role involves being the primary point of contact for all GBS (Global Business Services) hiring managers and leadership, ensuring seamless recruitment operations, adherence to process compliance, and timely delivery of hiring needs. This position requires a strategic approach to recruitment while also being hands-on with operational responsibilities. Key Responsibilities 1. Leadership & Team Management (50%) Team Leadership : Lead, coach, and mentor a team of recruiters, ensuring alignment with organizational goals. Drive and monitor recruiting KPIs and performance metrics for the team. Process Optimization : Identify and implement process improvements to enhance recruitment and onboarding efficiency. Ensure compliance with established processes, including the use of ATS systems like SuccessFactors. Stakeholder Management : Proactively manage relationships with internal and external stakeholders to deliver recruitment value to GBS. Address escalations, service issues, and hiring risks, while providing root cause analysis and solutions. Documentation and Process Ownership : Serve as a custodian of recruitment and pre-onboarding processes, maintaining all SOPs in collaboration with the COE (Centre of Excellence). Ensure knowledge transfer and process sign-offs with HR Operations Lead and COE. 2. Full-Cycle Recruitment (50%) Recruitment Ownership : Drive and manage all recruitment and onboarding processes for designated areas. Source, screen, and interview candidates, sharing qualified profiles with hiring managers. Requisition Management : Actively manage job requisitions and candidate pipelines in SuccessFactors or similar ATS systems in real time. Stakeholder Communication : Maintain proactive communication with candidates, hiring managers, and external partners throughout the recruitment lifecycle. Compliance & Process Adherence : Ensure compliance with talent acquisition policies, SLAs, and ethical hiring standards. Oversee candidate documentation processes, including background verification of selected candidates. Knowledge Sharing & Improvements : Contribute to process improvements and knowledge-sharing initiatives within the Talent Acquisition community. Required Experience Minimum Experience : At least 8 years of recruitment experience within Shared Services or GBS environments. Proven experience managing a team of recruiters. Preferred Experience : Ramp-up hiring experience for MNCs or GBS/Shared Services setups. Hands-on experience with ATS systems such as SuccessFactors (preferred) or WorkDay . Strong background in using SAP and advanced Excel for recruitment operations. Educational Qualifications Preferably an MBA in Human Resources or a related field. Core Competencies Language Proficiency : Fluent in English (both written and verbal). Technical Skills : Experience working on ATS platforms like SuccessFactors or WorkDay High-Volume Recruitment Expertise (Shared Services/GBS) Proficiency in SAP and advanced Excel for data management and reporting. Market Knowledge : Deep understanding of talent markets in India, with the ability to generate and analyze talent intelligence. Soft Skills : Strong leadership, stakeholder management, and communication skills. Problem-solving abilities to mitigate risks and address escalations effectively. Ideal Candidate Traits A strategic thinker with a hands-on approach to recruitment processes. Adept at managing multiple priorities and meeting tight deadlines. A collaborative leader who can build relationships and drive value across teams. Passionate about optimizing recruitment processes and delivering an exceptional candidate experience. This position is ideal for a seasoned recruitment professional who thrives in fast-paced, dynamic environments and is looking to make a significant impact in the GBS/Shared Services space.

Job purpose: Setting up offshore Shared Services teams/ Helpdesk Services. Develops and implements HR shared service strategies that align with the overall business goals, including cost reduction, efficiency gains, and improved employee experience. Establish and manage a UK People Services team. Ideally, should be well-versed in managing key functions such as UK payroll, administration, data and reporting, and helpdesk services . Oversees the design, implementation, and ongoing optimization of HR processes, ensuring they are standardized, efficient, and meet regulatory requirements. Manages the HR shared service budget, tracks key performance indicators (KPIs), and identifies areas for improvement. Build and develop a strong, cohesive team while leading by example. Ensures HR shared services comply with relevant laws, regulations, and company policies, and manages HR-related risks. Looking for someone with energy and passion, driven to create an exceptional support team that can eventually be showcased to other countries and regions, contributing to the development of a global HR People Services capability.

Position Overview A Credentialing and Licensing Specialist plays a crucial role in verifying and maintaining professional credentials, particularly in healthcare and other regulated industries. Reporting to the Senior Manager C&L, this role involves registering nurses in the council, guidance for the Verification from college and council, tracking candidate progress until they have the license. Qualification: Bachelor's degree in a relevant field. Minimum of 1 year of experience in GCC registration process Experience in candidate coordination is preferred. Strong organizational skills and ability to manage multiple candidates simultaneously. Excellent English verbal and written skills to effectively engage with candidates and councils. Problem-solving mindset with the ability to address delays or candidate concerns proactively. Proficiency in CRM, ATS, and tracking/reporting tools to monitor candidate progress. Attention to detail and ability to ensure compliance with licensing requirements. Key Responsibilities Manage the registration of nurses with the Nursing councils in GCC. This includes creation and maintaining of the candidate registration in Mumaris+, Sharyan website, TAMM website etc , Data flow support, Support nurses with Exam booking if required Ensure candidates complete necessary steps, including council and college verifications, in a timely manner. Maintain regular communication with candidates to provide guidance and updates, minimizing disengagement or delays. Track each candidate’s progress using internal systems (e.g., CRM, ATS) and ensure data accuracy. Identify and escalate any issues or roadblocks that could delay registration. Maintain accurate and up-to-date records of candidate progress in tracking systems. Assist in identifying process inefficiencies and recommending improvements to enhance registration experience. Report on the candidate progression with the manager to track the efficiency Ensure adherence to standardized workflows and best practices established by the Operations Department

Job description Key Responsibilities: Business Needs Translation: Assist HR teams by translating business communications, organizational updates, and HR requirements into French for assigned regions. Language Support for HR Processes: Provide language support for key HR processes such as recruitment, employee onboarding, payroll, benefits, and employee relations, ensuring that communications are clear and accurate in French. Interpretation Services: Offer real-time French interpretation during HR meetings, training sessions, interviews, or any interactions involving French-speaking stakeholders. Cultural Guidance: Advise HR teams on cultural nuances, dialect differences, and communication styles specific to French-speaking regions to ensure effective and appropriate communication. Collaboration with HR Teams: Work closely with HR teams to ensure that HR policies, processes, and initiatives are clearly communicated and understood by French-speaking employees. Content Adaptation: Adapt HR communication to ensure alignment with corporate messaging while maintaining cultural appropriateness for French-speaking audiences. Language Quality Assurance: Review and proofread French translations to ensure they meet high-quality standards, including consistency and accuracy. Employee Support: Provide French-speaking employees with translated HR materials or assist with queries related to HR processes in French. Qualifications: Education: Bachelor's degree in French, Linguistics, Translation, or related field. Experience: 1-7years of experience in French translation, HR support, or related fields, preferably within a corporate environment. Skills: Native or near-native proficiency in French, with strong command of both written and spoken French. Excellent written and verbal communication skills in both French and English. Experience with HR terminology and an understanding of HR processes and functions. Strong attention to detail and ability to handle multiple projects simultaneously. Familiarity with translation software/tools is a plus. Desirable Attributes: In-depth knowledge of Chinese culture, HR practices, and communication styles. Ability to collaborate effectively with global teams in different time zones. Working Conditions: Full-time position based in Noida, India. Hybrid working model (if applicable). Occasional collaboration with international teams across various time zones. Shift Timings : 2pm & 10 pm

Description External Job Description Job Purpose Ensure efficient conduct of Accounts Payable processes in compliance to applicable regulatory/ statutory guidelines Business Responsibility Areas 1 Operational Ensure compliance with the SLA agreed Ensure compliance with the Policies and guidelines of the company Adhere with the Indirect, Direct Taxation Laws and Accounting guidelines Adopt solution oriented and customer centric approach to process challenges 2 Process Improvements Drive initiatives to improve overall Commercial compliance across the Organization Automate processes to enhance the overall efficiency of the team and processes 3 People Management Upgrade skill and work towards development of the team Identify and develop talent for the next level Qualifications Essential Bcom/Mcom Desired MBA from a tier II / CA - Inter/ CMA Previous Experience 5+ years experience in manufacturing industry or shared services set up Bcom/Mcom/3-5 years for MBA/CA - Inter/CMA

Hiring Manager Sales & Business Development (GCC Services) Location: Delhi / Bangalore / Hyderabad Experience: 6-10 years About Quintes Global Quintes Global partners with leading enterprises to transform their Global Capability Centers (GCCs) and Business Services operations into strategic growth engines. Our offerings span setup advisory, transformation, digital operations, workforce enablement, and ROI-led tech integration delivered through proprietary frameworks and a powerful partner ecosystem. Role Overview We are seeking a high-energy, self-driven Manager Sales & Business Development to lead our business development and pre-sales initiatives for the GCC and enterprise services vertical. This role is pivotal in expanding our client base, shaping value propositions, and converting opportunities into long-term partnerships. Key Responsibilities Lead Business Development for GCC Services: Identify, engage, and convert potential clients (GCCs, GBS, enterprise shared services) across verticals. Manage End-to-End Sales Lifecycle: From lead qualification, proposal development, RFP responses, solutioning discussions to contract closure. Drive Pre-Sales and Solutioning: Collaborate with delivery, consulting, and tech partners to design custom solutions aligned to client needs. Own Pipeline Growth: Build and manage a strong funnel through outreach, referrals, events, and partnership channels. Develop Client-Centric Messaging: Translate complex service offerings into clear, value-driven propositions aligned to client goals. Track Market Trends: Stay updated on GCC market dynamics, digital transformation, outsourcing models, and industry shifts. Contribute to GTM Strategy: Provide market intelligence to shape offerings, pricing, positioning, and marketing campaigns. Desired Profile 6-10 years of experience in sales, business development, or pre-sales in the GCC, IT services, consulting, or business services ecosystem. Strong understanding of GCC/GBS models, offshoring, shared services, and digital transformation. Exposure to enterprise sales or CXO-level conversations with global clients. Ability to work cross-functionally with delivery, technology, and consulting teams. Demonstrated ability to build client relationships and close complex, consultative deals. Excellent communication, proposal writing, and presentation skills. Entrepreneurial mindset with a strong drive to build and scale business. Interested candidates can share their resume at sunandal@quintesglobal.com with their current CTC, Exp CTC & NP