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138 Job openings at Petpooja
About Petpooja

Petpooja is a cloud-based restaurant management software that streamlines operations and enhances customer engagement for restaurants and food business operators.

Executive - Business Development

Ahmedabad

1 - 4 years

INR 1.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: 1) Respond promptly to inbound leads and inquiries. 2) Conduct initial contact with potential customers via phone and email. 3) Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools. 4) Conduct comprehensive and engaging product demonstrations tailored to the client's needs. 5) Understand customer requirements and address their questions and concerns effectively. 6) Build strong and lasting relationships with potential clients. 7) Guide customers through the sales process, providing consistent follow-up and support. 8) Collaborate with the sales and marketing teams to ensure a seamless handover of leads. 9) Achieve and exceed sales targets and performance metrics. 10) Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: 1) Exceptional interpersonal skills with the ability to build rapport quickly. 2) Excellent verbal and written communication skills. 3) Ability to understand and address customer needs effectively. 4) Proficiency in using virtual meeting and screen sharing tools. 5) Strong organizational and time management skills. 6) Goal-oriented with a passion for sales and business development. 7) Ability to work independently and as part of a team. Interested candidates can share their resumes on krut.shah@petpooja.com

Relationship Manager

Kharagpur, Siliguri, Durgapur

1 - 6 years

INR 1.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria: Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Sales Coordinator ( Bengali preferred )

Ahmedabad

1 - 4 years

INR 2.0 - 3.25 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Provide effective leadership and direction to sales teams in the North, East, Central, West/MH and South zones. Set clear expectations and goals for each team and zone, ensuring alignment with overall organizational objectives. Facilitate the on boarding process for new sales team members, ensuring a smooth integration into the team. Manage the transition of sales team members from training to fieldwork, ensuring a seamless and effective process. Regularly monitor and analyze sales metrics to identify areas for improvement and track overall team performance. Oversee Management Information System (MIS) and data management processes, ensuring accuracy and completeness. Develop and maintain a comprehensive sales review dashboard to provide real-time insights into sales performance. Address and resolve queries related to Lead square, ensuring optimal utilization of the system. Manage and process approval emails, ensuring timely approvals for relevant sales activities. Additional Qualification and Skills: Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.

Sales Coordinator

Ahmedabad

1 - 4 years

INR 2.0 - 3.25 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Provide effective leadership and direction to sales teams in the North, East, Central, West/MH and South zones. Set clear expectations and goals for each team and zone, ensuring alignment with overall organizational objectives. Facilitate the on boarding process for new sales team members, ensuring a smooth integration into the team. Manage the transition of sales team members from training to fieldwork, ensuring a seamless and effective process. Regularly monitor and analyze sales metrics to identify areas for improvement and track overall team performance. Oversee Management Information System (MIS) and data management processes, ensuring accuracy and completeness. Develop and maintain a comprehensive sales review dashboard to provide real-time insights into sales performance. Address and resolve queries related to Lead square, ensuring optimal utilization of the system. Manage and process approval emails, ensuring timely approvals for relevant sales activities. Additional Qualification and Skills: Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions.

Inside Sales Executive

Ahmedabad

1 - 2 years

INR 2.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Title: Sales Executive Product Demonstration & Customer Engagement Company: Petpooja (Prayosha Food Services Pvt. Ltd.) Location: Nehrunagar / Prahladnagar, Ahmedabad Salary: 20,000 25,000 per month Experience Required: 6 months to 2 years Contact: 9601637787 Email to Apply: neeraj.jasaliya@petpooja.com Roles and Responsibilities: Respond promptly to inbound leads and customer inquiries. Initiate first contact with potential customers via phone and email. Schedule and conduct online product demonstration sessions using appropriate screen-sharing tools. Deliver tailored, informative, and engaging product demonstrations. Understand customer requirements and effectively address their questions and concerns. Build and maintain strong relationships with prospective clients. Guide customers through the sales process, ensuring consistent follow-up and support. Collaborate with the sales and marketing teams for seamless lead transitions. Achieve and exceed assigned sales targets and performance metrics. Maintain accurate and timely records of all interactions and activities in the CRM system. Qualifications and Skills: Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build rapport quickly. Ability to understand and address customer needs effectively. Proficiency in using virtual meeting and screen sharing tools. Strong organizational and time management abilities. Goal-oriented mindset with a passion for sales and business development. Ability to work independently and as part of a team. Eligibility: Candidates currently residing in Ahmedabad are preferred. Minimum 6 months to 2 years of relevant work experience is required. How to Apply: Interested candidates can send their updated resume to neeraj.jasaliya@petpooja.com For any queries, contact 9601637787

Key Account Manager

Ahmedabad, Gujarat, India

1 - 3 years

Not disclosed

On-site

Full Time

Experience: 1 to 3 YearsSalary Budger: 30k CTC to 36k CTC Demands willingness to travel as and when required Roles and Responsibilities: 1) As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assignedInfluence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention2) Use a consultative approach to help clients grow their business using Petpooja products & services3) Ensure timely renewals of products & services4) Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products5) Collaborate with Internal Teams to ensure top-notch service & support6) Give market insights/feedback of the product to the Tech team to enhance the product offerings7) Generate referral leads from your existing portfolio of clients8) Requires exceptional presentation & people skills to navigate different customer challenges. Additional Qualification and Skills: 1) Ability to plan, manage & report on business metrics

Inside Sales Executive

Ahmedabad, Gujarat, India

0 years

Not disclosed

On-site

Full Time

Roles and Responsibilities: ● Respond promptly to inbound leads and inquiries.● Conduct initial contact with potential customers via phone and email.● Schedule and arrange online demo sessions with customers, ensuring the use of effectivescreen sharing tools.● Conduct comprehensive and engaging product demonstrations tailored to the client's needs.● Understand customer requirements and address their questions and concerns effectively.● Build strong and lasting relationships with potential clients.● Guide customers through the sales process, providing consistent follow-up and support.● Collaborate with the sales and marketing teams to ensure a seamless handover of leads.● Achieve and exceed sales targets and performance metrics.● Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: ● Exceptional interpersonal skills with the ability to build rapport quickly.● Excellent verbal and written communication skills.● Ability to understand and address customer needs effectively.● Proficiency in using virtual meeting and screen sharing tools.● Strong organizational and time management skills.● Goal-oriented with a passion for sales and business development.● Ability to work independently and as part of a team. CTC Range- 3-4 LPAEmail- aastha.wadhwa@petpooja.com

Technical Support Engineer

Ahmedabad

1 - 6 years

INR 1.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Provide service and customer support during remote meetings and interactions. Install POS software on clients systems or devices efficiently. Conduct training sessions to help clients understand and use the product effectively. Diagnose errors or technical problems and determine proper solutions to resolve client queries. Create, maintain, and implement SOPs to standardize support processes. Hands-on experience with Windows, Linux, and Mac OS environments. Research and identify solutions for software and hardware issues. Troubleshoot technical issues, including account setup, system errors, and network configurations. Ask targeted questions to quickly identify the root cause of issues and provide resolutions. Communicate with clients through phone, email, or chat to resolve technical challenges. Ensure all technical issues are logged properly with detailed documentation. Build and maintain positive relationships with international customers, ensuring high levels of satisfaction. Flexibility to work in rotational shifts to support international time zones. Additional Qualification and Skills: Software Installation and Training. Flexibility to work in rotational shifts to support international time zones.

Relationship Manager

Jalandhar, Patiala, Amritsar

1 - 6 years

INR 1.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria: Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Panipat, Sirsa, Hisar

1 - 6 years

INR 1.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria: Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Data Entry Executive

Ahmedabad

0 - 1 years

INR 1.25 - 1.75 Lacs P.A.

Work from Office

Full Time

Job Title: Catalogue Executive (Fresher) Location: Nehrunagar, Ahmedabad Important: Only candidates residing in Ahmedabad will be considered. Please read the job description thoroughly before applying. Shift Timings Female Candidates: 8:00 AM 5:00 PM Male Candidates: 2:00 PM – 11:00 PM ( Shift allocation will be based on business requirements. ) Position Overview We are seeking fresh graduates for the position of Catalogue Executive to support our back-office and e-commerce operations. This is an entry-level opportunity ideal for individuals looking to start their careers in a structured and fast-paced work environment. The primary responsibility will involve data entry and catalog management , ensuring accuracy and consistency across platforms. Key Responsibilities Perform accurate data entry of product details into the internal catalog system. Update and maintain product information including names, specifications, pricing, and availability. Collect and organize product data, images, and specifications from suppliers. Ensure consistency and correctness in product listings. Conduct regular checks to identify and correct data errors or outdated information. Follow cataloging standards and internal data management guidelines. Coordinate with internal teams and suppliers to resolve any discrepancies. Support process improvements to enhance data accuracy and efficiency. Required Qualifications and Skills Bachelor’s degree in any discipline (Fresh graduates are encouraged to apply). Interest in data entry, cataloging, or e-commerce operations. Basic understanding of data entry principles and Microsoft Excel. High level of attention to detail and accuracy. Good written and verbal communication skills. Ability to work independently as well as in a team. Quick learner with a proactive approach to task completion. Compensation Total CTC: 19,000 per month In-hand Salary: 13,000 per month ( Standard statutory deductions will apply as per company policy. ) Application Process Interested candidates should send their updated resume to: neeraj.jasaliya@petpooja.com For further inquiries, contact: +91 96016 37787 Note: Only Ahmedabad-based candidates will be considered. Freshers and recent graduates are preferred. Candidates with prior experience must provide relevant documents from previous employment. We are looking for candidates who are smart, responsive, and fast learners.

Merchant Trainer & Technical Support (Field)

Bhavnagar, Bhuj

1 - 3 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Merchant Trainer & Technical Support (Field)

Guwahati

1 - 3 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Merchant Trainer & Technical Support (Field)

Ahmedabad, Surat, Vadodara

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Relationship Manager

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

1 - 6 years

INR 3.5 - 5.5 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities: Build and maintain strong, long-term relationships with existing and prospective clients. Identify client financial needs and provide tailored solutions, including business loans, current account, swipe machine & QR codes. Act as the primary point of contact for clients regarding financial product inquiries. Meet or exceed sales and revenue targets by upselling financial products and services. Conduct regular client meetings to review financial status and update service needs. Properly collect basic documents & stay updated during all processes. Work closely with internal departments such as operations, support & compliance to ensure seamless service delivery. Stay updated on banking regulations, market trends, and financial product developments. Additional Qualification and Skills: Bachelors degree in Finance, Business, Economics, or related field. 1+ years of experience in banking, financial services, or relationship management. Strong understanding of financial products, banking regulations, and compliance. Excellent communication, negotiation, and interpersonal skills. Proven track record of meeting sales goals and delivering exceptional customer service.

Relationship Manager

Ahmedabad

1 - 5 years

INR 3.0 - 5.0 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities: Build and maintain strong, long-term relationships with existing and prospective clients. Identify client financial needs and provide tailored solutions, including business loans, current account, swipe machine & QR codes. Act as the primary point of contact for clients regarding financial product inquiries. Meet or exceed sales and revenue targets by upselling financial products and services. Conduct regular client meetings to review financial status and update service needs. Properly collect basic documents & stay updated during all processes. Work closely with internal departments such as operations, support & compliance to ensure seamless service delivery. Stay updated on banking regulations, market trends, and financial product developments. Additional Qualification and Skills: Bachelors degree in Finance, Business, Economics, or related field. 1+ years of experience in banking, financial services, or relationship management. Strong understanding of financial products, banking regulations, and compliance. Excellent communication, negotiation, and interpersonal skills. Proven track record of meeting sales goals and delivering exceptional customer service.

Inside Sales Executive

Ahmedabad

1 - 4 years

INR 2.75 - 4.25 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Respond promptly to inbound leads and inquiries. Conduct initial contact with potential customers via phone and email. Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools. Conduct comprehensive and engaging product demonstrations tailored to the client's needs. Understand customer requirements and address their questions and concerns effectively. Build strong and lasting relationships with potential clients. Guide customers through the sales process, providing consistent follow-up and support. Collaborate with the sales and marketing teams to ensure a seamless handover of leads. Achieve and exceed sales targets and performance metrics. Maintain accurate records of interactions and sales activities in the CRM system. Additional Qualification and Skills: Exceptional interpersonal skills with the ability to build rapport quickly. Excellent verbal and written communication skills. Ability to understand and address customer needs effectively. Proficiency in using virtual meeting and screen sharing tools. Strong organizational and time management skills. Goal-oriented with a passion for sales and business development. Ability to work independently and as part of a team. Email us at aditi.patel@petpooja.com

Client Service Executive

Ahmedabad

1 - 3 years

INR 3.0 - 4.25 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: For Female Employee shift time is 10:00 AM to 7:00 PM and For Male Employee Shift time is 2:00 PM to 11:00 PM. Demands willingness to travel as and when required. Roles and Responsibilities: As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention Use a consultative approach to help clients grow their business using Petpooja products & services Ensure timely renewals of products & services Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products Collaborate with Internal Teams to ensure top-notch service & support Give market insights/feedback of the product to the Tech team to enhance the product offerings Generate referral leads from your existing portfolio of clients Requires exceptional presentation & people skills to navigate different customer challenges. Additional Qualification and Skills: Ability to plan, manage & report on business metrics Email us at aditi.patel@petpooja.com

Relationship Manager

Chandigarh

1 - 4 years

INR 1.5 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Title: Relationship Manager, B2B Sales Location: Chandigarh Department: Sales Reporting to: Area Sales Manager Employment Type: Full-time Working Days: 6 Days a Week (Alternate Weekends Off) Position Overview Were looking for an enthusiastic and driven Relationship Manager to join our dynamic sales team. This is a field-based role focused on client acquisition, onboarding, and relationship management for Petpoojas suite of restaurant technology solutions. Key Responsibilities Sell the Petpooja restaurant billing platform and value-added services (VAS) to restaurants. Actively gather sales leads from the market and onboard restaurants as Petpooja partners. Build and maintain strong relationships with restaurant owners and offer consultative solutions. Sign contracts, handle inquiries from new and existing clients, and provide end-to-end sales support. Plan and execute promotional events and marketing activities to increase brand visibility and customer base. Achieve sales targets and customer acquisition goals through strategic outreach and follow-ups. Provide regular reporting on sales performance and suggest improvements in processes and operations. Represent Petpooja as the face of the brand in the market and uphold its values. Required Qualifications & Skills Bachelor's or Masters Degree (preferred). 1–5 years of experience in B2B / field sales. Strong interpersonal and communication skills. Sales-driven mindset with a customer-centric approach . Ability to operate independently in a dynamic field environment. Strong presentation, influencing, and negotiation abilities. Working knowledge of CRM systems is an advantage. Eligibility Criteria Must own a two-wheeler with a valid driving license . Must have a laptop for client demonstrations. Desirable Attributes Problem-solving and analytical thinking. Presentable, confident, and fluent in communication. Ability to adapt to changing market demands and trends. Passion for the restaurant and food service industry.

Technical Support Engineer

Varanasi

1 - 5 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

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Petpooja

Petpooja

Petpooja

|

Hospitality/Technology

Ahmedabad

51-200 Employees

138 Jobs

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Job Titles Overview

Relationship Manager (38)
Onboarding - Relationship Manager (11)
Technical Support Engineer (9)
Merchant Trainer & Technical Support (Field) (7)