We are hiring for Last Mile Head Operations Role - Bangalore Soukya Location . We are looking for someone who has hands on experience into Last Mile, Rider handling, handling customer escalations, Logistics operations. This would be a role for Mid Night Operations ( 12am in the mid night - 8am in the early morning ). Kannada is mandatory. Please share your updated profile if only you have logistics last mile and rider hiring experience + If you are ok with NIGHT OPERATIONS.

We're hiring a SALES HEAD for BIG BASKET!! We're looking for someone who is from the sales background and preferrable from the Telecom Industry, who is into Direct Sales , Target Achieving , handling a part in Bangalore. Majorly a person who also does P&L FUNDAMENTAL. If you feel you have the same experience kindly share your updated profile to dhriti.am@bigbasket.com

We're hiring CITY HEAD role for - Bangalore, Mysore & Mangalore We are looking for some one who is from the Retail Background , Who understands the Last mile operations from the scratch. I deally candidates we want from retail experience, Last mile knowledge, team handling, handling the cluster operations, manpower management, someone in a leadership role. If you feel you are the one kindly drop your profile to dhriti.am@bigbasket.com

LEAD- HRBP Job Description: Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The company's operations have expanded to 70 cities in India, recording about 15 million customer orders per month. The Lead HR Business Partner (HRBP) role at BigBasket for the Delhi-Gurgaon region is a strategic position that involves managing the full employee life cycle while aligning HR initiatives with business goals. Here are the key responsibilities and qualifications for this role: Key Responsibilities: 1. Strategic HR Leadership: Work closely with senior leadership to define and implement HR strategies aligned with business objectives. 2. Employee Development & Performance Management: Lead training, development programs, and performance management systems. 3. Employee Relations & Compliance: Address employee grievances, ensure compliance with labor laws, and manage policy implementation. 4. Change Management: Support business restructuring and organizational shifts. 5. Employee Engagement & Culture Building: Promote initiatives to enhance employee satisfaction and workplace culture. 6. HR Analytics & Data-Driven Decision Making: Use HR metrics to inform strategies and improve workforce performance. Qualifications & Skills: Bachelors or Masters degree in HR or related field. 9+ years of progressive HR experience, preferably in retail, e-commerce, or FMCG sectors. Strong business acumen with the ability to connect HR strategies with company performance. Expertise in talent management, employee relations, and performance coaching. Experience handling HR operations in a fast-paced, multi-location environment. 6 Days Working

Manages the day-to-day business operations of the city and insuring effective management of fleet for on time delivery and cost effectively. Managing administrative of employees and functions and ensures administrative processes with company policies and procedures and governmental regulations. Managing and streamline of City business operation, Profit and Loss account ( P&L),ATL & BTL plan for the city. Operation Management of which include of staff hiring, coaching, skills development, recognition & rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Responsible for managing and assigning employees to ensure the efficient sortation of packages through facility, minimizing operational cost and maximizing operational quality,including the movement of vehicle, tracking and administration of Hub. Analyses operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results. Educates hub staff, including other management employees, and ensures compliance with all Big basket policies/procedures and applicable governmental regulations. Leads daily employee meetings to ensure workforce communication and understanding of operational updates and daily goals. Investigates, resolves and/or escalates customer service issues, as appropriate. Ensures facility-wide service goals are met. Ensures all information within a facility is collected, stored and reported accurately and timely according to established administrative processes. Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with company policies, procedures and other training requirements, including but not limited to training related to quality assurance, hazardous materials, and dock safety. Strong knowledge of handling the delivery hub in Region etc. Should have good knowledge & experience in vehicle dispatch within city and intercity.-Good understanding of route planning, vehicle planning and route optimization.-Managing inbound & outbound shipment, fill rate, operation issue etc.-Proper scheduling and timely dispatch plan and manage employee shifts. Maintain the operational cash inflow & outflow. Managing operational staff efficiently.-Improve the efficiency and cost effectiveness of the work.

JD for BDE (Client Payment Recovery Overall Admin Activities of BB Instant Process Ensure Contract Agreements and other required Documentation support to the sales team. Vendor Co-ordination for Commercial Vendors for Contract initiation and the monthly payments and CRM.Invoice reconciliation of Corporate Contracts for both AP and AR by monthly Invoice receipt and invoice submission for the payments after getting approval Ensure the payments will be received on-time from the commercial vendors. Statutory compliance co-ordination for the BB Instant locations (Trade License and FSSAI License Registrations)Client Connections and processing their monthly payments through Finance via Invoices. Procurement of requirement Equipment and services through MYMCS ticket raising and the Purchase order Issue till the Material/Service Delivery and the payment clearance to the vendor. Agreement Identification and vendor Management for Agreement Renewal & Po Renewal Following day-to-day Payment Outstanding in All PAN India cities.

Role & responsibilities Profit & Loss Management Lastmile operations Manpower Planning for stores MCIP Assets, Fixed and Movable Assets Management Attrition and Absenteeism Management Security and Housekeeping Management Sales Collection, Petty Cash Management (Petrol & Food Reimbursement & Expenses Approvals) Stock Indent Management Inward and Return Management Ontime Picking and Last Mile Delivery Management Inventory Management Transport and Logistics Management Mandatory Registers and Records Maintenance MIS Reporting and Record Maintenance Project Initiations, Innovations to Improve Efficiency Work Environment and Safety Management Process Adherence 100%

Role & Responsibilities In this highly Visible role the candidate will report to the Area Relationship Executive of the Group and will be mapped to Areas within the city. ->Be the Key Relationship Executive to the area/Societies/Customer ->Drive strategy and execution for Sales, Marketing, Retention & winback in the designated area - >Drive order growth by driving Sales, Marketing, Retention & Winback -> Solve issues and complaints of the customers/Society -> Work closely with the operations/delivery team to ensure customer satisfaction Minimum Qualifications Interest in business development, Sales. Demonstrated experience, commitment, and passion regarding the potential of business development to solve business challenges and deliver business value. Understanding of the competitive and partner landscape. Developed point of view on business potential and limits in the marketplace. Get involved in the community focused launch plan of the company's services. Visibility and contacts in the community management, apartment association. Good communication skills and command of Regional Language is a must and Hindi would be an added advantage. Please contact and share Resume to:Apoorva.shukla@bigbasket.com

Job Title: Assistant Manager - Onsite Marketing Location: Bangalore Job Type: Full Time Department : Onsite/Product Marketing Job Description: We are looking for a skilled Onsite Assistant Manager with a strong background in quick commerce or ecommerce to join our team. This role requires a deep understanding of visual merchandising, campaign management, and strategic planning to enhance the homepage user experience and drive revenue growth. Key Responsibilities: Campaign Management: Lead the strategy, planning, and execution of homepage campaigns that are synchronized with broader marketing objectives. Market and Competitor Research: Analyse market trends, consumer behaviour, and competitive landscape to inform campaign strategies Monetization Co-ordination: Work closely with category specialists to seek monetization and plan onsite visibility Cross-Functional Coordination: Collaborate with teams across Design, Copywriting, and Category Management to ensure cohesive and effective campaign execution. Strategic Category Planning: Partner with category specialists to integrate demand planning insights into campaign decisions. Campaign Calendar Management: Organize and oversee a fortnightly campaign calendar, coordinating with various functional teams to ensure timely and impactful campaign launches. Wireframe Development: Define wireframes for different categories and campaigns, determining the positioning of assets to optimize user engagement and conversion rates. Performance Analysis: Monitor key homepage metrics such as pass-through rates and scroll depth. Use data to drive decisions that optimize user engagement and campaign performance. Senior Management Reporting: Regularly update senior management with campaign results and strategic insights, ensuring alignment with business goals. Innovation and Improvement: Continuously seek opportunities to enhance the homepage experience, considering both competitive benchmarks and historical data. Required Skills and Qualifications: MBA or equivalent masters degree in marketing, Business Administration, or related field. • Minimum of 4 years of experience in campaign planning, product marketing within the quick commerce or ecommerce sectors. Proficient in category demand planning, revenue planning, and marketing strategy. Demonstrated ability to work with cross-functional teams and manage multiple projects simultaneously. Strong analytical capabilities with a proven track record of driving growth and user engagement through data-driven insights. Excellent communication and presentation skills.

JOB DESCRIPTION- Cluster Manager Date: Version: 1.0Position Title: Cluster ManagerGrade: Reports to: City headFunction/BU: BB Now Sub Function: Warehouse and Front-End DeliveryCorporate/Region: RegionLocation: BB Now StoreContacts of this position: Internal: City Head, Store in charge, Shift Controller, Associates, Technology, IT infra, Projects, HR. External: Customers, Authorities, Landlord, Vendors for Service Maintenance Organogram: City head | Cluster Manager | Store in charge Job Description: Purpose: Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis. Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L Driving the Store Metrics in his cluster/Area OTD Complaints Write off On time picking etc. Responsible for ensuring recruitment and managing attrition with the help of DM-HR Manpower Planning Initiatives to improve efficiency Monitor and analyses the reports to achieve metrics Rewards and Recognition Coordination with Training team for new hiring as well as existing team Vendor management Delivery Partners and Security, House keeping Process Adherence Competition Tracking Work Environment and Safety Management DesignationNature of MetricsMetricsTargetWeightageMeasuresCluster ManagerCustomerCustomer Complaint of the Cluster0.65%20As per target setInternalIBNDzero15complaintsInternalStores P&L of the clusterAs per CP25As per CP V/s ActualsInternalStore Write-off + Stock Update 0.30%10Based on System BookingInternalOTD100%10On-time delivery as per cut-offInternalProcess Audit score of the cluster>90%20Central Process Audit Score Required Competencies: (Knowledge, Skills, Personal Attributes) Background Experience at supervisory role Work Experience 6-8 years with 1-2 years Experience at supervisory role Skills He/ She should possess the following competencies: Speaking, writing, and listening skills. Critical thinking, problem solving, and reasoning abilities. Supervising skills. Process know-how. P&L

Role & responsibilities Project Manager's responsibilities include monitoring teams, ensuring tasks are completed efficiently, providing solutions to project issues, ensuring asset availability, and overseeing project development to ensure smooth warehouse operations

Role & Responsibilities In this highly Visible role the candidate will report to the Area Relationship Executive of the Group and will be mapped to Areas within the city. ->Be the Key Relationship Executive to the area/Societies/Customer ->Drive strategy and execution for Sales, Marketing, Retention & winback in the designated area - >Drive order growth by driving Sales, Marketing, Retention & Winback -> Solve issues and complaints of the customers/Society -> Work closely with the operations/delivery team to ensure customer satisfaction Minimum Qualifications Interest in business development, Sales. Demonstrated experience, commitment, and passion regarding the potential of business development to solve business challenges and deliver business value. Understanding of the competitive and partner landscape. Developed point of view on business potential and limits in the marketplace. Get involved in the community focused launch plan of the company's services. Visibility and contacts in the community management, apartment association. Good communication skills and command of Regional Language is a must and Hindi would be an added advantage. Please contact and share Resume to:Apoorva.shukla@bigbasket.com

Role & responsibilities Need to look for commercial spaces at different locations in Hyderabad. Need to have working experience in Real estate. Preferred candidate profile Candidate ready to work on contract basis. For 6 months. Perks and benefits

Hiring - Area Loss Prevention Officers. Preferrence - FMCG Bacground Good knowledge into Loss and Inventory. Also handson experience in MS Excel. Kannada language is mandatory. CTC max - 8LPA If you are from an FMCG Background please share your profiles to - dhriti.am@bigbasket.com

Job Overview: As the Cluster HR Business Partner (HRBP) ,will play a pivotal role in aligning business objectives with employees and management. You will serve as a strategic partner to leadership teams, ensuring that human resources initiatives are implemented effectively to drive business success. This is a high- impact role, requiring a deep understanding of both HR functions and the nuances of the retail/e- commerce industry, ensuring the optimal performance and development of the workforce across multiple locations within the cluster. Key Responsibilities: 1. Strategic HR Leadership: Partner with senior business leaders to define and execute HR strategies that support organizational goals and align with business needs. Act as a trusted advisor to leadership on a variety of HR-related matters, providing insights and recommendations based on industry trends, best practices, and business goals. Ensure the integration of HR strategies into business operations, emphasizing workforce planning, organizational development, and performance management. 2. Talent Acquisition & Workforce Planning: Oversee and guide the recruitment process for the cluster, ensuring the right talent is attracted, hired, and retained, particularly for high-volume retail or e-commerce roles. Collaborate with recruitment teams to design effective sourcing strategies and recruitment campaigns. Analyze business and talent data to predict workforce needs and recommend solutions for gaps in talent. 3. Employee Development & Performance Management: Champion learning and development initiatives across the cluster to build skills, leadership capabilities, and improve business outcomes. Implement and manage performance management systems, ensuring regular feedback, coaching, and development plans for all employees. Support the creation of high-performance cultures, enhancing employee engagement and retention. 4. Employee Relations: Foster a positive working environment by resolving employee conflicts and concerns in alignment with organizational values. Manage labor relations and ensure compliance with labor laws and internal policies. Work closely with line managers to ensure that employee relations issues are dealt with proactively and effectively. 5. Change Management: Lead and support change management initiatives related to business restructuring, organizational shifts, or other significant operational changes within the cluster. Guide leaders in managing team transitions, maintaining morale, and ensuring continuity during periods of change. 6. HR Data & Analytics: Leverage HR data and analytics to inform decision-making, track key metrics, and assess the effectiveness of HR initiatives. Monitor HR KPIs (e.g., turnover, engagement, absenteeism) and collaborate with leadership teams to make data-driven recommendations for improvements. 7. Compliance & Policy Implementation: Ensure the cluster adheres to all HR-related legal, regulatory, and company-specific policies and procedures. Keep up-to-date with local and international HR laws and guidelines, ensuring compliance across different regions. 8. Employee Engagement & Culture: Develop and maintain employee engagement strategies that align with the organizational culture and enhance job satisfaction. Support initiatives that foster diversity, equity, and inclusion (DEI) within the workforce. Conduct employee surveys and feedback sessions to gauge satisfaction and identify areas for improvement. Qualifications: Education: Bachelor's degree in Human Resources, Business Administration, or related field. A Masters or HR certification (e.g., CIPD) is a plus. Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in an HRBP role, ideally in retail, e-commerce, or a fast-paced, customer-focused industry. Proven track record of successfully leading HR initiatives in complex, multi-location environments. Skills: Strong business acumen with the ability to connect HR strategies with business outcomes. Excellent interpersonal, communication, and problem-solving skills. Expertise in talent management, employee relations, and performance management. Ability to work effectively in a fast-paced, ever-changing environment. Desired Traits: Ability to drive change and transformation within the business. Strong influence and relationship-building skills. Proactive, results-oriented, and able to work autonomously. High level of emotional intelligence and empathy for employees at all levels.

Position : - Store Incharge & Store Supervisor Role & responsibilities Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns. Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc. Mentor and ensure the team provides superior Customer Service/ experience (customer service). Ensure SLAs Adherence & responsibility for Store Metrics. Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance. Maintaining quality standards as per the Company defined standards. Preferred candidate profile Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category. Should have experience of managing a team size of minimum 100 store employees. Should have good communication skills (English, Bengali & Hindi). Only from Large format Retail/ FMCG/ E-Commerce Good in Communication & Presentable. Minimum Experience required 4 Years (Store Incharge). Minimum Experience required 2 Years (Store Supervisor). Willing and ready to relocate to Kolkata. Immediate joiners. Note: 1. Only RETAIL/ FMCG/ E-COMMERCE can apply or come for walk-ins. 2. 2 wheeler mandatory 3. Candidate must be Graduate. 10+2 minimum 4. Willing to work in any shift - Morning, Day, night 5. Willing to work at any location in North,central,south Kolkata, Howrah

*Hiring Alert* Jobs at bigbasket.com -A TATA Enterprise (Walk-in) Position:- Loss Prevention Associate Interview Date:- 1st April to 5th April , 2025 Interview Time:- 10:30 AM to 02:00 PM Interview Address:- Big Basket- A TATA Enterprise (Regional Office) Innovative Retail Concepts Pvt. Ltd Survey No. 60/1, Gundlapochampally, Behind Mayora India Pvt. Ltd. Kandlakoya, Medchal, Malkajgiri, Hyderabad, Telangana-500043 Google Map: - https://lnkd.in/gpFUB3SC Required Education and Experience: -Any Graduate with 0 to 2 years of relevant experience in Loss Prevention in Retail, e-commerce sector and inventory knowledge . (Fresher are also welcome) Job Role: - Improve profitability of organization through timely identification of loss situations and prompt escalation to stakeholders for preventive measures. - Conduct video monitoring and review CCTV footage to identify and raise exceptions. - Report incidents and notify alarms at stores within the defined process to appropriate hierarchy and monitor till the closure. - Monitor loss prevention aspects related to Cycle Count, FEFO, Write Off and Second Sale & Cleanliness. - Plans & initiates L1 checks of SAS (Security Automation System) in the sites and notify for early repair. - Monitor HSEF non-compliances and notify exceptions. - Assist sites in regular safety drills. - Ensure the correct re-conciliation of assets moved from one location to another location and corrective action to be taken against loss assets during transportation. - Investigate Discrepancies raised by stores using CCTV at DC - Willing to travel across Hyderabad. Preferred: - Proficient with MS Excel, analytical skills. - Exposure to Security and loss prevention. - Preferably should have experience in E-commerce Industry. - Willing to work 6 days a week and travel to different locations in Hyderabad. Other details regarding the job will be shared during the interview. Only qualified candidates will be contacted.

Role & responsibilities Assortment Plan Maintain DC fill rate for each of the merchandising categories Vendor Coordination & Meeting Purchase Order creation & new Vendor creation Analyze and control Out of Stock Store/ Location Visit. Track the movement of merchandise for all stores Reports Review (Product Life Cycle, Growth/D-Growth of Category). Review of Sales Reports. Preferred candidate profile Perks and benefits

Sl/NoGoal NameDescription 1 Incident Management - DIR + CIR + IR Security Agencies ManagementCost reduction: 5% to 7% and 100% tracking + 02 Agency Standardize entire Region Audit Support - CAT & Self Audits Coordination & Joint working with Auditor Process Compliance>80% scores Asset & Staff - Protection / SafetyNO Major Incident is the Target HSE Support ( 100% fire safety training & Zero incident target) Write-Off & Stock Update Misdemeanour Other - Situation Based Task & HOD/Regional requirements

Walk-in Drive@ Bigbasket - Tata Group Job Title: Finance Executive Location: CV Ramanagar, Bangalore Job Type: Full-time Department: Finance Walk-in Drive Details: Date: 3rd April 2025 Time: 9:30AM - 12PM (candidates coming after 12PM wont be considered) Venue: BigBasket # 7/3, Old Madras Road, Above HDFC Bank, C V Raman Nagar , Opp. RMZ Infinity, Bangalore-560093 Google map - https://goo.gl/maps/53MxHij4NDNAcHdv9 Job Description: We are looking for talented Finance Executive to join our dynamic finance team. If you have a strong understanding of financial principles, reporting, and analysis, attend our walk-in drive for an exciting career opportunity! Desired Candidate Profile: Education: Bachelor's or Masters degree in Finance, Accounting, Commerce, or a related field. Experience: 3 to 7 years in finance/Accounting Skills: Strong analytical and numerical ability, proficiency in Advance Excel & Tally is mandatory. Communication: Good verbal and written communication skills. Experience in - Journal Entries Balance Sheet Reconciliation Ledger Preparing financial statements P&L Tax Audit AP & AR Processing Invoices Advance Excel & Tally Candidates will be having Excel & Tally test. (Candidates who all attended interview recently with in 30 days not eligible for this drive) Walk in directly with your updated resume. Thanks Shins HR Team Bigbasket