Process Trainer - Opening For Bangalore East Region

Job Description

Trainer -Job Description: Are you excited about the transformative power of ecommerce & quick commerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The companys operations have expanded to 70 cities in India, recording about 15 million customer orders per month. The Big basket Learning & Development team is a very talented, high calibre, multi-cultural group of individuals who are working towards a common goal of elevating the experience at bigbasket for internal and external stakeholders. Key Objectives and Key Results: ¢ ¢ ¢ ¢ ¢ ¢ ¢ Conduct training programs - process and skills for employees. Guide and contribute towards process and skill improvement training Prepare weekly/ monthly training calendar Ensure training data is maintained for all training activities Customize training content as per regional needs Monitor floor performance using on the job training (OJT) Coordinate all training activities given to him/her Maintain training assets given to him. Suggest suitable modifications to the training content to the corporate training team as and when appropriate ¢ Plan the training programs in complete synch with the operations teams for both new joiners as well as existing associates refreshers on time and manage them optimally Experience and Education requirements: ¢ ¢ Graduate or Postgraduate 1-5 years of classroom training experience) preferably from QSR, e-Commerce, retail, logistics industries ¢ ¢ Must know Kannada language. Must have basic knowledge in excel/G sheet Should be comfortable with setting up a training function and giving it shape in the region it would be somewhat of a chaotic environment, so looking for someone who has seen high growth and is entrepreneurial ¢ ¢ Excellent verbal and written communication skills Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across the region and corporate Must be a graduate - any Learning and development related course or certification will be an added advantage ¢ Travel: Extensive travel with in Bangalore city