921 Tni Jobs

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

Need Min 1+yrs exp as Process Trainer from International Voice/ Chat Customer Support Process BPO. Well Versed with Training Metrics TNA TNI US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Process Trainer – Travel & Airlines Process (Domestic BPO) Location: Noida Qualification: Graduate (Any discipline) Minimum 1 year exp as Process Trainer in Travel Process in BPO- documented Salary: Up to 7.2 LPA Required Candidate profile Excellent communication, presentation, and interpersonal skills. Working Days: Monday to Friday (5 Days Working) Immediate Joiners Preferred

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThe Learning Experience Design and Development Analyst develops training content based on detailed design specifications, using prescribed templates and guidelines.Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Written and verbal communicationCritical ThinkingProblem ManagementEduc...

Designation Trainer Location Airoli, Navi Mumbai Shift timings - 24/7 US shifts 5 days working – Rotational week offs The Trainer at Foundever will be responsible for delivering both process and communication training sessions on a wide range of topics to a diverse audience. This role requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners. Responsibilities: End to End Training. Experience into Process and Communication Training. Train the New Hire ,Classroom training. Conduct Cultural & Behavioral Training Develop and deliver training programs on various subjects Assess the training needs of individuals ...

Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports :...

We are looking for a skilled Assistant Manager - Learning & Development with 3-6 years of experience to join our team at Hyatt Place. The ideal candidate will have a strong background in learning and development, with excellent analytical and problem-solving skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance and engagement. Design and deliver training programs tailored to meet the organization's needs. Conduct training sessions, workshops, and seminars to promote continuous learning and development. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align ...

We are looking for a skilled professional with 6 to 10 years of experience to join our team as an Assistant Manager / Manager - NEXT (Training) in the hospitality industry. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to evaluate training effectiveness. Collaborate with various departments to identify training needs and develop targeted solutions. Design and deliver coaching and mentoring programs to support employee development. Manage and maintain accurate records of training activities and participant progress. Provide feedback and recommendations to senior management on...

We are looking for a highly skilled and experienced Asst. Training Manager to join our team at Le Mridien, with 3-6 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver engaging training sessions using various methods and materials. Maintain accurate records of training activities and participant progress. Provide coaching and mentoring to trainers and employees to improve performance. Job Requirements Pr...

We are looking for a skilled Assistant Manager Learning & Development with 3 to 6 years of experience to join our team in the Hotels & Restaurants industry. The ideal candidate will have a strong background in learning and development, with excellent analytical and problem-solving skills. Roles and Responsibility Develop and implement comprehensive learning and development strategies to enhance employee performance. Conduct training needs analysis to identify skill gaps and create targeted programs. Design and deliver high-quality training sessions, workshops, and coaching programs. Evaluate the effectiveness of learning and development initiatives and recommend improvements. Collaborate wit...

***Applicants should be available and willing to work from office *** Learning Services Specialist Job Description The Trainer collaborates with teams worldwide to create memorable learning experiences that strongly support the ramp-up and growth of new and existing team members. They are the face of the campaign and make the first key impression on new joiners. They advocate for learners, ensuring the quality of learning experiences and actively participating in their delivery. Proactively sharing best practices and seeking assistance when needed, the Trainer conducts unbiased needs assessments and designs activities or projects to address team needs. They also create and support evaluation...

Design, implement, and manage training programs across business units. Lead compliance training, supplier management, training needs analysis, and employee development. Manage onboarding, training evaluation, and reporting. Travelling required.

iEnergizer Hiring: Team Leader - Operations /Soft Skills Trainer, Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Team Leader- OPS Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong t...

Process Trainer – Travel & Airlines Process (Domestic BPO) Location: Mohali Qualification: Graduate (Any discipline) Minimum 1 year exp as Process Trainer in Travel Process in BPO- documented Salary: Up to 7.2 LPA Required Candidate profile Excellent communication, presentation, and interpersonal skills. Working Days: Monday to Friday (5 Days Working) Immediate Joiners Preferred

Designation: Process Trainer Location: Gurugram Shifts & Offs: Rotational Shifts and Rotational Offs Process: International Travel (Experience in travel not mandatory) Working Days: 5 Days a Week Key Responsibilities: Deliver engaging and effective process training sessions. Create and maintain training documentation and assessments. Evaluate training effectiveness and provide feedback. Collaborate with operations and quality teams to address learning gaps. Maintain accurate training records and reports. Requirements: Prior experience in process training (BPO or customer service background preferred). Strong communication and facilitation skills. Willingness to work in rotational shifts and ...

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

STARTEK is looking for Assistant Manager - Training to join our dynamic team and embark on a rewarding career journey The Assistant Manager - Training plays a key role in supporting the training and development initiatives within the organization This position involves working closely with the Training Manager or HR Manager to design, deliver, and evaluate training programs that align with the company's goals and objectives The Assistant Manager - Training will also be responsible for assisting in the development of training materials, coordinating training sessions, and providing ongoing support to employees to enhance their skills and knowledge Key Responsibilities:Training Program Develop...

We are looking for a highly skilled and experienced Assistant Training Manager to join our team at MG BAKERS PVT LTD (NIK BAKER'S). The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct regular training sessions to enhance skills and knowledge. Evaluate employee performance and provide feedback. Collaborate with management to identify training needs. Design and deliver customized training modules. Monitor and report on training effectiveness. Job Requirements Proven experience as a Training Manager or similar role. Strong understanding of adult learning principles and instructi...

Job Description Master Trainer Ideal Candidate Profile (Essential Attributes) 7+ years of work experience Graduate Prior DTH training/any Technical Training and operation experience Should have very good hand with creating quality content and sound knowledge of MS Excel and Power Point Sales/Retail/DTH training (telecom) experience required Other Attributes Should be able to multitask and handle complexity and ambiguity Should be able to handle a team of 20-30 trainers Should have good communication and writing skills Should have good content delivery skills Target Industry/Sector Service Sector (DTH) Key Responsibility Areas: Knowledge custodian for the all three LOB Conduct T3 for the new ...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a candidate for this position, you will be responsible for the following: - Basic process metrics management including Throughput, FAP, C-SAT scores, Call quality scores, and Product test scores as defined for your level - Providing agent level feedback for quality and product improvement - Reporting basic escalations to your supervisor - Prior experience in managing BQM, refreshers, calibration, NHT, TNA, TNI, OJT, and mock calls - Proficiency in computer skills, particularly in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software - Demonstrating good interpersonal skills and effective communication with all levels of management - Being organized and ...

We are currently hiring for Process Trainer for Innovatiview India Ltd for Noida sector 127 location. Job Summary: We are looking for a dynamic and results-driven Process Trainer who can design, deliver, and evaluate training programs that improve process knowledge and performance. The ideal candidate should be adept in Training Need Analysis (TNA) and Training Need Identification (TNI), have excellent stakeholder management skills, and be capable of conducting both one-on-one and group discussions . Key Responsibilities: Training Need Analysis (TNA) / Training Need Identification (TNI): Conduct TNA/TNI to identify performance gaps and training requirements. Collaborate with stakeholders to ...

We are looking for a skilled Training Manager to join our team at Marriott, with 5-12 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and create targeted solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions for various audiences. Evaluate training program effectiveness and recommend improvements. Manage and maintain accurate records of training activities and participant progress. Job Requirements Proven experience in training ...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Deliver Customer service product training for a Leading Logistics Client 2+ Years of supporting Customer Service Client as Process Trainer • Must have blended skill set/Experience supporting Email/Chat & Voice Channels as Trainer • Design training curriculum using inputs from Operations, Quality & Clients Knowledge management for the process. • Keep up to date with pr...