Principal, AI Researcher Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Summary: As a Principal AI Researcher at Coupang, you will leverage AI tools to map and source top Tech Executive Talent in the global market. This role involves developing and executing sourcing strategies for senior leadership positions, identifying candidates, and building talent pools with high-potential individuals to support Coupang's growth in the e-commerce industry. Responsibilities: Partner with tech executive recruiters and hiring managers to create and implement sourcing strategies for identifying future technology leaders at Coupang. Source and approach executive-level candidates independently, converting prospects into candidates for active roles. Develop a deep understanding of the e-commerce and tech industries, with a focus on the APAC region. Build strong relationships with tech executive recruiters and senior business stakeholders. Collaborate with tech executive recruiters to provide a consultative approach to sourcing and talent pipeline development. Assess candidates for qualification matches, cultural fit, and compatibility. Track project milestones and timelines, adjusting plans as needed to ensure successful project completion. Qualifications: Minimum of 8 years of recruitment or business-related experience, with at least 4 years of executive sourcing experience in a results-oriented environment. Proven experience sourcing technology leaders within a technology or high-growth company is highly preferred. Customer-oriented with strong focus on understanding and meeting customer needs. Excellent written and verbal communication skills; ability to sell the Coupang proposition to executive-level candidates internationally. Fluency in English is essential. Highly analytical with a strong understanding of AI sourcing tools and expertise in building complex Boolean searches. Highly motivated and able to work independently in a dynamic, fast-paced environment.
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! Key Responsibilities: Drive the highest quality of architecture and design of data pipeline and system. Draw a roadmaps and vision for the scalable and robust growth of the online serving platform. Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Align with stakeholders and lead engineers on mission critical projects. Decompose complex problems into simple, straightforward solutions. Possess expert knowledge in performance, scalability, and availability of data pipelines. Leverage knowledge of internal and industry best practices in design. Deep-dive and handle critical system issues. Collaborate with other teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Qualifications: Bachelor's degree and/or master’s degree in computer science or equivalent. Minimum 8 years of experience working on software design and development in Java, Python. Hands-on experience with designing, building, and deploying scalable, high available data pipelines. Large system architecture design and development experience. Experience with cloud computing with AWS. Experience of developing container-based testing environment. Experience with Java / IntelliJ / Spring environment.
Description We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. We are looking for an experienced and passionate engineering leader who can champion the design and development of our services, drive alignment with leadership and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability. The desired candidate will help building the world class systems and bring innovations in our complex distributed back-end systems. The work will require the out-of-the-box thinking to simplify the tech complexity and wow our customers through best in class delivery experience. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. At Coupang, the Global Transportation Technology team's vision is to build technology solutions that provide most efficient, flexible, reliable, and resilient delivery experience to our customers and delivery experience to our drivers. As the technology provider behind most of Coupang's customer deliveries, we continuously improve through operational and engineering excellence. Key Responsibilities: Lead architecture design for scalable, extensible, and reliable systems in Post Purchase & LFS. Align technology roadmaps with leadership and stakeholders. Remove technical blockers and simplify complex problems into actionable solutions. Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and "Move with Urgency." Write code when needed to guide teams and support high-priority initiatives. Identify business and tech opportunities; evaluate and adopt new technologies. Recruit, mentor, and grow top-tier engineering talent. Essential Qualifications: At least 15+ years in software development, with a strong record of delivering impactful, large-scale systems. 7+ years building and operating backend services and web applications. Deep expertise in distributed systems, storage, data processing, and server technologies. Strong coding skills in Java and Spring Framework; object-oriented design. Experience driving improvements in code quality Additionally, experience with: AWS-based service development and operations Frontend frameworks (React, Angular) ORM tools (JPA, Hibernate), domain modeling NoSQL and relational/columnar databases Git, CI/CD automation, and Agile methodologies Logistics-related service development Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
You will be responsible for designing, implementing, and maintaining high-performance storage systems using DDN (DataDirect Networks) technologies. Your role will involve developing and optimizing storage architectures to support large-scale, high-availability environments. Additionally, you will manage and monitor storage infrastructure to ensure optimal performance and reliability. Automation scripts for storage provisioning and management will be implemented and maintained by you. You will contribute to the design, implementation, and maintenance of large-scale storage clusters, including monitoring, logging, and alerting. Analyzing and optimizing storage performance, identifying and resolving bottlenecks, and implementing best practices for storage resource utilization and efficiency will be key aspects of your role. Collaboration with other engineering teams to understand and meet their storage requirements and working with hardware vendors to evaluate and integrate new storage technologies will also be part of your responsibilities. Ensuring that storage infrastructure complies with security policies and industry standards, as well as implementing and maintaining security measures to protect storage resources and data, will be crucial. You will provide support for storage-related issues, including debugging and resolving hardware and software problems, and develop and maintain documentation for troubleshooting procedures and best practices. It will be essential to stay updated with the latest advancements in storage technologies and integrate them into the infrastructure. Continuous improvement of the reliability, scalability, and performance of the storage infrastructure will be a key focus. Qualifications required for this role include a Bachelor's or Master's degree in computer science, engineering, or a related field, along with 8+ years of experience managing physical data center storage systems. Proven experience in managing and optimizing DDN storage systems or related technologies, such as Lustre, is necessary. Experience with high-performance storage and large-scale environments is also preferred. Technical skills needed for this role include proficiency in storage protocols and technologies (e.g., NFS, SMB, iSCSI, FC, Block, S3), experience with storage automation tools and scripting languages (e.g., Python, Ansible), familiarity with DDN storage hardware and software solutions, and knowledge of storage monitoring and management tools. Soft skills required include strong problem-solving skills, attention to detail, excellent communication and collaboration skills, and the ability to work in a fast-paced, dynamic environment.,
We exist to wow our customers. We know were doing the right thing when we hear our customers say, How did we ever live without Coupang Born out of an obsession to make shopping, eating, and living easier than ever, were collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Senior Staff Backend Engineer, you will lead the design and development of distributed systems and next-generation platforms that power Coupangs global e-commerce experience. You will collaborate with cross-functional teams across geographies to solve complex problems at scale, while mentoring engineers and driving technical excellence across the organization. What You Will Do Lead the development of scalable and fault-tolerant backend systems Define and execute technical strategy in alignment with product roadmaps Drive architectural decisions and promote best practices across engineering teams Collaborate with senior leadership to prioritize and plan strategic initiatives Foster a culture of innovation and continuous improvement through Agile methodologies Own operational metrics and ensure high system reliability and observability Mentor and grow engineering talent through coaching and technical guidance Establish and manage operational support processes for backend services Basic Qualifications Bachelors or Masters degree in Computer Science or related field 15+ years of experience in software development 10+ years of experience building and operating backend services and web applications Strong proficiency in Java and Spring Framework Deep expertise in distributed systems, storage, and server technologies Preferred Qualifications Experience with Amazon Web Services (AWS) Hands-on experience with NoSQL and relational/columnar databases Familiarity with CI/CD automation and Agile methodologies Knowledge of observability tools such as Grafana, Prometheus, and ELK stack Passion for reliability engineering and operational excellence Show more Show less
Lead architecture design for scalable, extensible, and reliable systems in Post Purchase & LFS. Align technology roadmaps with leadership and stakeholders. Remove technical blockers and simplify complex problems into actionable solutions. Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and Move with Urgency. Write code when needed to guide teams and support high-priority initiatives. Identify business and tech opportunities; evaluate and adopt new technologies. Recruit, mentor, and grow top-tier engineering talent. Essential Qualifications: At least 15+ years in software development, with a strong record of delivering impactful, large-scale systems. 7+ years building and operating backend services and web applications. Deep expertise in distributed systems, storage, data processing, and server technologies. Strong coding skills in Java and Spring Framework; object-oriented design. Experience driving improvements in code quality Additionally, experience with: AWS-based service development and operations Frontend frameworks (React, Angular) ORM tools (JPA, Hibernate), domain modeling NoSQL and relational/columnar databases Git, CI/CD automation, and Agile methodologies Logistics-related service development
Gather requirements, design, and build features to enhance application traffic routing for multiple platform teams. Work closely with Coupang s domain teams to implement simple solutions for complex infrastructure problems, ensuring scalability, reliability, and efficiency. Lead full stack development projects using Istio, Envoy, JAVA, AWS, Kafka, Kubernetes, gRPC, and service mesh. Take ownership of Identity and Access platforms, iterating rapidly and collaborating with a small, talented team. Write back-end APIs using REST/GraphQL/Hibernate with Spring-boot and Python frameworks. Architect workload and service management infrastructure, developing critical infrastructure components. Decompose complex problems into simple solutions, prioritize ruthlessly, and collaborate with Coupang tech leaders to enhance service extensibility and innovation. Basic Qualifications : At least 10 years of professional software development experience Experience with configuring and maintaining service mesh to handle requests at scale, and hands-on experience in designing and developing large-scale distributed systems in the last 3 years. Fluency in one or more of C++, Java, and Go, with a proven track record of delivering mission-critical systems. Experience with cloud computing using AWS, Azure, or GCP. Preferred Qualifications : Strong experience in Istio features (rate limiting, authentication, authorization, load balancing, throttling, routing) and configuring Istio control and management planes, and Ingress gateway. Deep understanding of network components (virtual networks, route tables, subnets, gateways) and modern web application architecture, API design, performance, and scalability. Experience in traffic management (request routing, timeouts, circuit breaking, mirroring, fault injection). Experience in CI/CD pipelines, YAML, AWS cloud, Kubernetes, gRPC, and Go language. Experience in concurrency, multi-threading, synchronization, non-blocking IO, and operating system kernels. Deep understanding of distributed systems (Kafka, Cassandra, Google Spanner).
We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: We re looking for a creative and experienced Developer to join our Global infrastructure engineering team for development and maintenance of Smart Orchestration Platform. This role will call for Collaboration with various teams like network, system engineering, Data Center engineering, InfoSec, and other teams to develop Smart Orchestration Platform and automation workflows. Key Responsibilities: Build and maintain modern, responsive, and high-performance UIs using React.js and PHP. Translate Figma UI designs into clean, reusable components Optimize frontend performance across browsers and devices ensure the technical feasibility of UI/UX designs and optimize application for maximum speed and scalability. Write clean, well-structured, and maintainable code for backend along with API design, data modelling, and error handling. Qualifications/Skills: Strong React.js and PHP skills with component lifecycle, hooks, and state management HTML5, CSS3, JavaScript (ES6+), and modern frameworks (e.g., Tailwind) Git, REST APIs, Webpack, and CI/CD pipelines. Proficiency in PostgreSQL, MySQL, or MongoDB Experience with Docker, Git, and API tools Backend development experience (Python preferred), Strong grasp of API design, data modelling, and error handling. Expertise in Ansible, Terraform (must have), and shell scripting. Good understanding of CI/CD, configuration management, and cloud platforms like AWS. Preferred Qualifications: Familiarity with Redis and Kafka Experience with monitoring tools such as Prometheus and Grafana Experience with IT infrastructure such as large-scale datacenter or Cloud We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview: The ICT Reliability Engineering team is dedicated to maintaining the continuity and stability of Coupang s enterprise IT services. The team operates and continuously improves monitoring systems for both IT infrastructure and applications, ensuring high visibility and rapid incident detection. In the event of service disruptions, the team collaborates closely with engineering and operations teams to resolve issues efficiently and manage key performance metrics. Additionally, the team leads regular disaster recovery (DR) tests to validate system resilience and ensure business continuity. Key Responsibilities: Identify operational inefficiencies and automation opportunities within monitoring workflows and infrastructure. Design and implement automated solutions for deployment, configuration, and scaling of monitoring tools using Infrastructure-as-Code (IaC) technologies such as Terraform, Ansible, Puppet, or similar. Leverage REST APIs of platforms like Zabbix, SolarWinds, Prometheus, and Grafana to streamline and standardize monitoring setup and management. Develop reusable automation assets scripts, templates, and modules to ensure consistent monitoring practices across diverse environments. Automate Grafana dashboard creation and management, including templating, data source integration, and role-based access control. Integrate monitoring systems with alerting, ticketing, and reporting platforms to enable seamless incident management and visibility. Establish tagging strategies and observability standards to ensure uniform data collection and traceability across services. Support incident response by building automated diagnostics and enriching telemetry data for faster root cause analysis. Collaborate cross-functionally with DevOps and SRE teams to align monitoring automation with CI/CD pipelines and operational goals. Tech Skills: Scripting languages: Python, Bash, PowerShell, SSH Monitoring & Observability Tools Grafana (including dashboard templating, provisioning, and API-based automation) Datadog or Dynatrace (as alternatives or complementary tools) Experience working with REST APIs for automation and integration Familiarity with JSON, YAML, and HTTP methods (GET, POST, PUT, Jenkins, GitLab CI, GitHub Actions, or similar Docker and Kubernetes (for containerized environments) ServiceNow, Jira, VictorOps, xMatters, or similar Knowledge of event correlation and automated diagnostics AWS, Azure, or Google Cloud Platform Cloud-native monitoring tools like CloudWatch, Azure Monitor, or GCP Operations Suite Preferred Qualifications: Soft Skills & Operational Mindset Strong problem-solving and gap analysis capabilities Ability to identify low-hanging fruits for automation Experience in cross-functional collaboration (DevOps, SRE, IT Ops) Understanding of observability principles and tagging strategies Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
Shape the future of our Developer Experience and Process strategy Increase developer productivity by using analyzing, designing, and implementing innovative development processes Hands-on development of critical infrastructure components. Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and move with urgency . Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design. Dive deep into critical system issues, proactively addressing similar root causes, and raise the bar on Operational Excellence. Collaborate with other Coupang tech leaders to make the service extensible to unlock opportunities for innovations. Essential Qualifications: At least 15+ years in software development, with a strong record of delivering impactful, large-scale systems. Deep expertise in distributed systems, storage, data processing, and server technologies. One who is fluent in one or more among C++, Java, Go, Javascript and Typescript. Preferred Qualifications : One who has experience in CI/CD pipelines, Jfrog artifactory, Yaml and AWS cloud. One who has experience in Kubernetes, gRPC, Spring boot. One who has experience in concurrency, multi-threading, synchronization, and non-blocking IO. One who has deep understanding of operating system kernel and distributed system such as Kafka, Cassandra and Spark. Ability to handle multiple competing priorities in a fast-paced environment and leading the delivery of large-scale services for complex business offerings.
Architect and design large scale inference, recommendation and interactive agents system that are self-learning Design/architect/work on large language model-based agent systems Develop and customize/tune deep learning generative models, deep learning models for multi-modal for eCommerce customer scenarios Train foundational models that can help with building learning systems Define process and experiments for an E2E foundation model Refine agent and model training using RAG Build E2E AI pipelines for storing/servicing foundational models Mentor and guide team members on frameworks, methodologies related to LLMs, RAGs and their limitations, semantic web, reinforcement learning Ensure Model training is security, compliance aware Collaborate with cross-team members to understand the requirements ensuring the foundational models, knowledge captured aligns with the company s overall AI strategy Essential Qualifications: Education: B.S, M.S or PhD in Computer science, or related field Overall 15+ years of working in software engineering and AI/ML Engineering 3+ years of demonstrated experience in building large scale foundational models, models for eCommerce scenarios. Expertise in large language model fine-tuning and deployment. Deep background in transformer architectures Understand RAG and its limitations for multi-modal knowledge retrieval. Proficiency in Python, PyTorch/TensorFlow, Spark, BigQuery Experience with inference platforms in AWS, Azure and other open-source platforms. Are result-oriented, with a bias towards customer obsession, flexibility, and impact. Strong written and verbal communication and teamwork skills Passion for Large language models, NLP, and Machine Learning at scale
Job Overview Information Security Engineering team is responsible for building tools and technologies that assist Coupang Security, Platforms, and product engineering teams to build, test, release, and operate in most secured way.Information Security Engineering team is responsible for building tools and technologies that assist Coupang Security, Platforms, and product engineering teams to build, test, release, and operate in most secured way. Responsibilities: Own and improve multiple in-house applications that provide core Identity platforms, application security platforms, assets inventory and threat correlation platforms Write and review advanced level of Java/Spring, golang, python code that is basis for highly scalable applications in the cloud environment Design and develop with performance, scalability, and reliability as top priority. Build and own innovative security products from scratch and work in a fast-moving culture Requirements: 10+ years of significant software development experience, including experience in web application development. (must have) Strong experience with at least one of server-side webapp frameworks: Springboot (Must have), Kubernetes (must have), AWS (Must have) Deep understanding of modern web applications design architecture, good API design patterns, performance and scale. (must have) Experience in building web Applications in Java/J2EE stack. (must have) Experience designing and integrating REST or GraphQL APIs. (must have) Strong knowledge of Database fundamentals and experience using distributed SQL based Databases. (must have) Experience in CI/CD Automation using Jenkins / Maven etc. (must have) Experience in building applications in a container-based environment (Docker/Kubernetes (Must-have)) on AWS or Azure Cloud (must have) Java (Must have), golang (Nice to have), Python (Nice to have) Experience with Cassandra, Elasticsearch, Mongo, Redis (Nice to have) Demonstrated technical leadership experience, such as being an architect or tech lead for high impact customer facing projects. (must have)
Group Product Manager, Bengaluru | Coupang Careers Description Group Product Manager, Labour Management System We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did I ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for a Group Product Manager (GPM) to lead the product vision, strategy, and execution for our Labour Management System (LMS). This platform is the backbone of how we plan, allocate, engage, and optimize our workforce across fulfilment and logistics. The role requires balancing near-term operational excellence with long-term platform scalability to support multiple geographies and business models. The GPM will lead a team of PMs, partner with engineering, operations, HR, and legal, and build products that directly impact workforce availability, productivity, and compliance at scale. Key Responsibilities Define and own the global vision and roadmap for the Labour Management System Translate business goals (availability, efficiency, compliance, utilization) into clear product objectives . Ensure alignment with broader workforce strategy across Korea, Taiwan, and future markets. Drive MVP-first delivery with strong bias for measurable outcomes. Partner with engineering to ensure scalable, resilient, and secure systems, balancing speed with enterprise-grade robustness. Work closely with Ops and HR stakeholders to deeply understand frontline pain points. Collaborate with Legal & Compliance to embed regulatory guardrails into product design. Partner with Data/AI teams to leverage analytics, segmentation, and prediction for workforce optimization. What You ll Work On Workforce Availability: Tools for sourcing, onboarding, and allocation of temp + perm workers, Intelligent shift planning Productivity & Engagement: Gamification, nudges, and feedback loops to drive performance. Compliance & Policy Guardrails: Worker ID, data masking, substitution holidays, leave policies. Segmentation & Insights: Worker cohorts, no-show prediction, churn risk scoring. Basic Qualifications 10+ years in Product Management with 3+ years in a Group/Lead PM role. Proven track record of leading platform products that combine operational workflows with data/AI. Strong people leadership hiring, mentoring, and growing PM talent. Excellent analytical, communication, and stakeholder management skills. Preferred Qualifications Experience in workforce management, HR tech, logistics, or marketplaces. Exposure to multi-country, high-scale operations. Familiarity with compliance-heavy enterprise SaaS. Korean or Mandarin fluency a plus. Opportunity to own a mission-critical system central to Coupang s growth and operational excellence. Shape the future of workforce management at scale across multiple geographies. Work with a high-impact, cross-functional team solving complex real-world problems. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. Equal Opportunities for All We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
Senior Staff Technical Program Manager, Bengaluru | Coupang Careers Senior Staff Technical Program Manager Description Description Coupang is creating a new shopping experience to impress each and every customer, from the moment a customer opens the Coupang app to the moment the product is delivered to the door. With an outst anding end-to-end e-commerce and logistics network, and a culture that is stubbornly customer-focused, Coupang has never sacrificed speed, selection or price. Now Coupang has revolutionised the delivery of millions of products, including fresh food, delivered nationwide, 365 days a year, in just a few hours. All of these are Coupangs efforts for millions of customers in the Korean e-commerce market. Korea is a market with larger and faster-growing e-commerce opportunities than any other country in the world. Key Responsibilities: Manage technology programs, defining milestones and success criteria, resource allocation, and successful on-time delivery. Work with product and program owners to come up with innovative solutions for their business problems. Work on massive distributed, large-scale systems, storage solutions, applications, and new platforms. Utilize technical acumen in working with large, cross-functional teams. Develop tools and processes to improve software engineering productivity. Communicate schedules, priorities, and status to all levels in the company Qualifications: Bachelors degree in Comp. Science, Maths or Business At least 12 years experience as a Technical program manager managing large-scale cross-functional projects Experience with scalable distributed systems Strong analytical and problem solving abilities We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
Site Reliability Engineers (SREs) at Coupang is a mission-critical role which combines software and system engineering to build, run and scale our complex, large-scale ecommerce systems. As part of the Site Reliability Engineering team, you will be responsible for ensuring all our customer facing services are healthy, monitored, automated, and designed to scale. You will serve as a hands-on Senior Staff Engineer who will be dedicated to review critical services design, architecture reviews, re-architect, set performance / reliability / availability benchmarks, tuning and owner to work with specific system team on fundamental design improvements, track incidents to close architecturally, and work with domain team to close functionally. As SRE organization we take pride in handling operations as an engineering problem with automation first approach. You will use your background to build best in class infrastructure automation for areas such as Observability, Incident management, Disaster Recovery, Load testing, Capacity engineering and many more. In this role you will work very closely with our product development teams from an early stage of design to all the way helping resolve any production incidents, maintaining SLI/SLA bar for production services and influencing them with SRE principles and best practices. If you take pride in complete ownership, have a passion for solving complex technical challenges for large scale distributed systems and demeanor to work and communicate effectively across team boundaries, this is the role for you! Key Responsibilities: Serve as a primary point responsible for the reliability, health, and performance of all Coupang customer-facing services. Gain deep knowledge of Coupang application workflow and dependencies. Spearheading and conceptualizing revolutionary designs in critical service architecture. Conducting comprehensive architecture reviews leading re-architecting initiatives to set industry leading benchmarks in performance, reliability and availability. Lead and drive large scale technical initiatives across multiple engineering teams. Be able to drive collaboration effectively across organizational boundaries, be able to build strong stakeholder relationships to achieve broad organizational objectives. Identify and implement scalable solutions for complex technical problems. Be the change driver. Self-motivated to be able to navigate the ambiguity with large initiatives and find solutions to accomplish the goal. Be the SRE champion/lead working with rest of the technical leaders across Coupang to define and drive the engineering roadmap. Contribute towards hiring and building a world class team. Mentor and coach junior engineers on the team. Communicate effectively with people at all levels of the organization. Essential Qualifications: At least 12 years of industry experience building and operating large scale distributed systems. Deep UNIX/Linux systems knowledge and administration background. Strong programming skills in one or more of: Python, Java, Golang, C++. Strong problem-solving and analytical skills spanning systems, network (TCP/IP) and code, with a focus on data-driven decision-making. Proficient with cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform. Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code (IaC). Proficient with containerization and orchestration technologies, such as Docker and Kubernetes. Knowledge of observability ecosystem including metrics, logging, tracing and tools, such as Prometheus, Grafana, Elastic Stack, Datadog, or New Relic. Excellent communication and collaboration skills, with the ability to work with teams across distinct functions and technical domains. Preferred Qualifications: Masters degree in computer science, Engineering, or a related technical field. Prior experience working with large scale web-based Java architectures and JVM configuration. Professional certifications in cloud platforms, monitoring tools, or related technologies. Previous experience working on a large-scale ecommerce platform.
What You Will Do As a Senior Staff Software Engineer , you will partner with leaders of multiple platform teams. You will work closely with the product team to define and implement simple solutions of complex infrastructure problems while ensuring to build a highly scalable, reliable and efficient platform for our customers. You will technically guide teams working on full stack development teams using JAVA, AWS, Kafka, Kubernetes, Kubeflow, Argo CD and gRPC. You will be accountable for hiring and developing technical leaders and top talent, raising the bar on engineering and operational excellence. In this role, you will: Lead the design of scalable, event-driven microservices for optimized resource management. Design and implement the development of a next-generation Resource Manager and AI developer tools, enabling efficient, secure, and policy-compliant data access across hybrid environments. Ensure reliability, observability, and performance of backend systems through rigorous testing and monitoring. Mentor junior engineers and contribute to architectural decisions that shape the future of AI infrastructure. Hands-on develop critical infrastructure components. Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and move with urgency. Envision roadmaps for the scalable and robust growth of Workspace infrastructure. Collaborate with Product owner, TPMs, and Compliance teams to define end-to-end ML model development lifecycle experiences. Proactively drive Workspace initiatives and align with stakeholders. Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design. Dive deep into critical system issues, proactively addressing similar root causes, and raise the bar on Operational Excellence. Collaborate with other Coupang tech leaders to make the service extensible to unlock opportunities for innovations. Qualifications Bachelors degree in computer science or related technical fields. 13+ years professional software development experience Track record of building multi-tenant, financial-grade cloud infrastructure at scale. Expertise in stream processing, distributed stateful services, immutable data models. Experience with technologies like Redis, Kafka, workflow orchestration, model insights and storage systems. Strong communication skills with ability to influence org-wide technical decisions. Hands-on experience in designing and developing large scale distributed system in the last 4 years. One who is fluent in one or more among Java, Go and Python. Proven track record of delivering mission critical systems. Experience developing and growing senior individual contributors globally. Experience with cloud computing using AWS or Azure or GCP. Experienced in Machine learning job deployment infrastructure like Argo CD workflow. Preferred Qualifications Experience in Kubernetes, gRPC, Spring. Experience in AI model lifecycle. Deep expertise in Java Spring Boot, Hibernate, and RESTful API design. Understanding data governance, compliance, and access control in distributed systems. Experience with Kubernetes, Docker, and container orchestration in production environments. Experience in concurrency, multi-threading, synchronization, and non-blocking IO. Deep understanding of operating system kernel and distributed system such as Kafka, Cassandra, ClickHouse and Mongo DB. Experience integrating with AI/ML frameworks or pipelines (e.g., TensorFlow, PyTorch, ONNX). Experience with observability tools (e.g., Prometheus, Grafana, ELK stack). Familiarity with cloud platforms (AWS, GCP, Azure) and cloud-native development practices.
We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Summary: As a Principal AI Researcher at Coupang, you will leverage AI tools to map and source top Tech Executive Talent in the global market. This role involves developing and executing sourcing strategies for senior leadership positions, identifying candidates, and building talent pools with high-potential individuals to support Coupangs growth in the e-commerce industry. Responsibilities: Partner with tech executive recruiters and hiring managers to create and implement sourcing strategies for identifying future technology leaders at Coupang. Source and approach executive-level candidates independently, converting prospects into candidates for active roles. Develop a deep understanding of the e-commerce and tech industries, with a focus on the APAC region. Build strong relationships with tech executive recruiters and senior business stakeholders. Collaborate with tech executive recruiters to provide a consultative approach to sourcing and talent pipeline development. Assess candidates for qualification matches, cultural fit, and compatibility. Track project milestones and timelines, adjusting plans as needed to ensure successful project completion. Qualifications: Minimum of 8 years of recruitment or business-related experience, with at least 4 years of executive sourcing experience in a results-oriented environment. Proven experience sourcing technology leaders within a technology or high-growth company is highly preferred. Customer-oriented with strong focus on understanding and meeting customer needs. Excellent written and verbal communication skills; ability to sell the Coupang proposition to executive-level candidates internationally. Fluency in English is essential. Highly analytical with a strong understanding of AI sourcing tools and expertise in building complex Boolean searches. Highly motivated and able to work independently in a dynamic, fast-paced environment. We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
Staff Software Engineer (Rocket Growth), Bengaluru | Coupang Careers Staff Software Engineer (Rocket Growth) Description We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang Rocket Growth is a Coupang Fulfillment business that enables sellers to offer best-in-class delivery and post purchase experience to their customers. With the Rocket Growth business, sellers products are delivered to customers via our world-class Rocket delivery network. Description: Our mission is to provide Coupang sellers the utmost convenience of selling and offer Coupang customers the best available selection and the lowest possible price. You will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. You will also have direct ownership of new features for improving the Marketplaces scalability, reliability, availability, extensibility and performance. We care about both delighting customers and building high-quality software and we are looking for seniors with proven track record of designing and building large scale distributed systems. Key Responsibilities: Design, build, and maintain scalable, high-performance web applications and distributed systems across the stack (frontend, backend, and infrastructure). Own end-to-end development of features, from system design to deployment and monitoring. Collaborate with cross-functional teams to define and implement architectural roadmaps aligned with business goals. Continuously innovate and enhance the platform to support Rocket Growth programs and evolving product needs. Ensure high standards of performance, availability, and security across the platform. Mentor and provide technical guidance to junior engineers on best practices and system design. Skills and Qualifications Strong problem-solving and analytical skills. Bachelor s degree in Computer Science, Computer Engineering, or a related field. 5+ years of experience in system design, algorithms, and building large-scale distributed systems. 6+ years of professional experience with modern programming languages such as Java, Kotlin, Scala, C#, or similar. Proficiency in frontend technologies such as JavaScript/TypeScript, React, Angular, or Vue.js. Experience with RESTful APIs, microservices architecture, and cloud platforms (e.g., AWS, GCP, Azure). Familiarity with CI/CD pipelines, containerization (Docker, Kubernetes), and modern DevOps practices. Proven experience building and delivering complex, full-stack software systems to production. Strong communication skills with the ability to collaborate across engineering, product, and leadership teams to gather requirements, define features, and shape product strategy. Demonstrated ability to influence and implement software engineering best practices within a team or organization. Hands-on experience across a wide range of technologies from modern frontend frameworks (e.g., React, Angular) to backend services and infrastructure. Customer-obsessed mindset with a track record of working backwards from user needs to deliver innovative and user-friendly solutions. We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangBorn out of an obsession to make shopping, eating, and living easier than ever, we re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! Key Responsibilities: Drive the highest quality of architecture and design of data pipeline and system. Draw a roadmaps and vision for the scalable and robust growth of the online serving platform. Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Align with stakeholders and lead engineers on mission critical projects. Decompose complex problems into simple, straightforward solutions. Possess expert knowledge in performance, scalability, and availability of data pipelines. Leverage knowledge of internal and industry best practices in design. Deep-dive and handle critical system issues. Collaborate with other teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Qualifications: Bachelors degree and/or master s degree in computer science or equivalent. Minimum 8 years of experience working on software design and development in Java, Python. Hands-on experience with designing, building, and deploying scalable, high available data pipelines. Large system architecture design and development experience. Experience with cloud computing with AWS. Experience of developing container-based testing environment. Experience with Java / IntelliJ / Spring environment. Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Thank you, your preferences have been updated. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.
Staff, Back-end Engineer (GOTech SRE), Bengaluru | Coupang Careers Description At Coupang we are building the future of commerce. Born out of an obsession to make shopping, eating, and living easier than ever, we re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We exist to wow our customers. We know we re doing the right thing when we hear our customers say, How did we ever live without CoupangWe are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role: As GOTechSRE, we take pride in handling operations as an engineering problem with automation first approach. The Go Tech Site Reliability Engineering (SRE) within the Global Operations Technology combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that AWS Clouds services both our internally critical and our externally-visible systems have reliability, uptime appropriate to customers needs and a fast rate of improvement. Additionally, SRE s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the Go Tech SRE team, you ll have the opportunity to work on the complex challenges, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. The Go Tech SREs culture of diversity, intellectual curiosity, problem solving, and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. With your technical expertise you will work on project priorities, deadlines, and deliverables. You will assist in design, develop, test, deploy, maintain, and enhance software solutions within the GOT org of Coupang. Key Responsibilities: Write product or system development code with reliability in mind. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in design reviews with peers to decide amongst available technologies. Build and improve demand forecasting and capacity planning practices. Essential Qualifications: . 7+ years of experience in software development or maintenance cycle in large tech companies. Prior experience working with large scale web-based Java architectures and JVM configuration, Python & Shell Scripting. Hands-on experience on AWS, EC2, S3, Kafka or equivalent. Experience in designing and running large and complex distributed systems Experience in CI/CD process and release activities such as slow rollout, feature flag, auto-rollback, etc. Excellent communications and collaborations across teams and across functionalities Preferred Qualifications: Bachelors degree in computer science, Engineering, or a related technical field. Professional certifications in cloud platforms, monitoring tools, or related technologies. Previous experience working on a large-scale ecommerce platform. Hands-on experience on DynamoDB, SQS, Elastic Search, Kubernetes, Terraform, etc. Experience in designing and coding large and complex software Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Job titles and responsibilities may be subject to change depending on the candidate s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.) This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the Company ), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a Request for Return of Hiring Documents [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. By clicking "Accept All," you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyze site usage and to personalize your experience.