General Manager Business Development

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About the Role

We are seeking an experienced General Manager to lead our Corporate, Institutional, and International diagnostics business verticals. The GM will oversee and manage a team of Business Development Managers (BDMs) across Pre-Employment Medical Services, Preventive Healthcare, Government Panels & Insurance Alliances, Medical Tourism, and Employment & Immigration Medicals. This role requires a strategic leader with strong P&L ownership, proven expertise in corporate and institutional sales, and the ability to build and sustain partnerships with corporates, PSUs, insurers, government institutions, and international stakeholders.

Key Responsibilities

• Lead, mentor, and manage a diverse team of BDMs across multiple business verticals.
• Set clear targets, KPIs, and review mechanisms for each vertical.
• Drive accountability, ownership, and a client-centric, high-performance culture.
• Resolve challenges across teams with structured problem-solving and decision-making.
• Develop and execute business plans and go-to-market strategies across all verticals.
• Drive revenue growth, profitability, and ensure full P\&L accountability.
• Incubate and scale new business opportunities. Ensure each vertical contributes effectively to the company’s overall growth strategy.
• Build and maintain senior-level relationships with CXOs, CHROs, PSU procurement heads, government officials, insurers, embassies, and international partners.
• Support BDMs in closing high-value deals, tenders, and alliances.
• Serve as an escalation point for critical accounts to ensure SLA adherence and long-term client satisfaction.
• Negotiate and finalize MoUs, service contracts, and channel partnerships at a strategic level.
• Collaborate with Labs, Operations, Logistics, IT, Marketing, and Finance for seamless service delivery.
• Drive CRM adoption, reporting dashboards, and client engagement platforms in partnership with technology teams.
• Work closely with leadership to refine pricing models, service innovations, and market expansion strategies.
• Monitor MIS dashboards, sales pipelines, and revenue contributions by vertical.
• Track conversion ratios, renewals, and cross-selling opportunities to maximize growth.
• Present quarterly business reviews and strategic insights to leadership and the board.
• Track domestic and international healthcare trends, including immigration regulations, PSU procurement policies, and insurance wellness frameworks.
• Provide actionable insights on emerging opportunities in preventive care, occupational health, and medical tourism.
• Represent the company at industry forums, trade events, and policy dialogues.

Key Requirements

• Education: MBA (Marketing/Healthcare Management) preferred; Bachelor’s in Science/Healthcare a plus.
• Experience: 20+ years in imaging and lab services with 10+ years leading large multi-vertical teams, 15 years diagnostics industry experience 
• Industry Knowledge: Diagnostics, Proven Track Record:
• Closed multi-crore corporate/PSU/insurance contracts.
• Built and scaled multi-vertical business portfolios.
• Delivered consistent revenue growth with P&L ownership.
• Skills & Competencies:
• Strategic leadership & execution.
• Exceptional negotiation, influencing, and CXO-level engagement.
• Financial acumen in P&L, pricing, and profitability management.
• Proficiency in CRM tools
• Attributes: Entrepreneurial, people-focused, high-energy, and resilient in a competitive healthcare market.

Why Join Us

• Lead five high-growth verticals in diagnostics and healthcare.
• Influence corporate, PSU, insurance, and international healthcare ecosystems.
• Work in a fast-scaling organization with national & global expansion.
• Competitive package with performance-linked incentives & leadership visibility.