General Manager

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About the Role

We are seeking an experienced General Manager to lead our Corporate, Institutional, and International diagnostics business verticals. The GM will oversee and manage a team of Business Development Managers (BDMs) across Pre-Employment Medical Services, Preventive Healthcare, Government Panels & Insurance Alliances, Medical Tourism, and Employment & Immigration Medicals. This role requires a strategic leader with strong P&L ownership, proven expertise in corporate and institutional sales, and the ability to build and sustain partnerships with corporates, PSUs, insurers, government institutions, and international stakeholders.

Key Responsibilities

-     Lead, mentor, and manage a diverse team of BDMs across multiple business verticals.

-     Set clear targets, KPIs, and review mechanisms for each vertical.

-      Drive accountability, ownership, and a client-centric, high-performance culture.

-     Resolve challenges across teams with structured problem-solving and decision-making.

-     Develop and execute business plans and go-to-market strategies across all verticals.

-      Drive revenue growth, profitability, and ensure full P\&L accountability.

-    Incubate and scale new business opportunities. Ensure each vertical contributes effectively to the company’s overall growth strategy.

-      Build and maintain senior-level relationships with CXOs, CHROs, PSU procurement heads, government officials, insurers, embassies, and international partners.

-     Support BDMs in closing high-value deals, tenders, and alliances.

-    Serve as an escalation point for critical accounts to ensure SLA adherence and long-term client satisfaction.

-     Negotiate and finalize MoUs, service contracts, and channel partnerships at a strategic level.

-     Collaborate with Labs, Operations, Logistics, IT, Marketing, and Finance for seamless service delivery.

-    Drive CRM adoption, reporting dashboards, and client engagement platforms in partnership with technology teams.

-    Work closely with leadership to refine pricing models, service innovations, and market expansion strategies.

-     Monitor MIS dashboards, sales pipelines, and revenue contributions by vertical.

-     Track conversion ratios, renewals, and cross-selling opportunities to maximize growth.

-     Present quarterly business reviews and strategic insights to leadership and the board.

-     Track domestic and international healthcare trends, including immigration regulations, PSU procurement policies, and insurance wellness frameworks.

-     Provide actionable insights on emerging opportunities in preventive care, occupational health, and medical tourism.

-      Represent the company at industry forums, trade events, and policy dialogues.

Key Requirements

•      Education: MBA (Marketing/Healthcare Management) preferred; Bachelor’s in Science/Healthcare a plus.

•       Experience: 20+ years in imaging and lab services with 10+ years leading large multi-vertical teams, 15 years diagnostics industry experience

•             Industry Knowledge: Diagnostics, Proven Track Record:

◦             Closed multi-crore corporate/PSU/insurance contracts.

◦             Built and scaled multi-vertical business portfolios.

◦             Delivered consistent revenue growth with P&L ownership.

•             Skills & Competencies:

◦             Strategic leadership & execution.

◦             Exceptional negotiation, influencing, and CXO-level engagement.

◦             Financial acumen in P&L, pricing, and profitability management.

◦             Proficiency in CRM tools

•             Attributes: Entrepreneurial, people-focused, high-energy, and resilient in a competitive healthcare market.

Why Join Us

•             Lead five high-growth verticals in diagnostics and healthcare.

•             Influence corporate, PSU, insurance, and international healthcare ecosystems.

•             Work in a fast-scaling organization with national & global expansion.

•             Competitive package with performance-linked incentives & leadership visibility.