Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.
Location:
Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Bangalore or NoidaWork Timings - 2PM IST - 11PM IST
About The Position
We are seeking a driven, detail-oriented Commission Analyst to join our Sales Compensation Team. In this remote role, you will be responsible for the accurate calculation, analysis, and communication of sales commissions using tools like Xactly Incent and Salesforce. This role requires close collaboration with Sales Operations, Finance, HR and Sales Leadership to ensure incentive plans are understood, executed accurately, and aligned to business goals.This position is ideal for a self-starter who thrives in a fast-paced environment, enjoys solving complex problems, and has strong analytical, communication, and presentation skills. The right candidate is also excited about using and shaping AI-driven tools to enhance efficiency and scale.
What You’ll Get To Do
- Own the monthly commission process: data validation, crediting, calculation, and payout using Xactly Incent.
- Maintain and troubleshoot Salesforce CRM data relevant to incentive processing.
- Collaborate closely with Sales Operations and Sales Leaders to ensure accurate plan execution and alignment with strategic goals.
- Serve as a primary point of contact for sales employees regarding incentive plans, clearly explaining calculations and addressing inquiries.
- Analyze large data sets and distill key insights into concise, executive-ready presentations and reports.
- Partner with Finance and HR to reconcile and audit compensation results and ensure plan integrity.
- Assist with building and maintaining reports in Xactly, or use SQL to support custom reporting and analysis.
- Support and manage the commission deviation and exception process, ensuring all requests are reviewed, tracked, and processed in a timely and compliant manner.
- Develop and maintain internal training documentation to support onboarding and the development of AI assistants used in training workflows.
- Contribute to the future development of AI assistants and intelligent agents to automate and improve compensation and operational processes.
- Continuously identify areas for improvement in compensation processes and data management — think creatively and drive innovation.
- Support the creation and refinement of scalable processes as the company grows.
Skills And Experience We Value
- 2+ years of hands-on experience with Xactly Incent in a commission processing or analyst role.
- Solid working knowledge of Salesforce CRM.
- Highly proficient in Microsoft Excel, including pivot tables, lookups, and formulas.
- Strong analytical mindset – can interpret data, identify trends, and draw insights.
- Excellent verbal and written communication skills, with the ability to explain technical calculations to non-technical sales teams.
- Experience analyzing large data sets and creating executive-level reporting.
- Experience or strong interest in writing SQL queries and/or building reports within Xactly (preferred).
- Highly organized with the ability to manage multiple priorities and meet deadlines.
- Comfortable working in a remote, fast-paced, and global team environment.
- Demonstrated ability to write documentation and training materials, ideally for AI assistant development or internal knowledge bases.
- Enthusiastic about process improvement, automation, and scaling operations with smart tools.
What’s In It For You
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.We encourage individuals to apply based on their passions.Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.Fraudulent RecruitingBeware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud