Designation - Client Onboarding Specialist
Location-Gurugram, Haryana
45 hours per week Onsite
Work Module- Hybrid (4 days WFO & 1 day WFH)
Intro
:
The Onboarding Associate will conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that the organization is in compliance with regulatory standards.
Our team is dedicated to creating long-term relationships with our clients and business partners, and we strive to provide a personalized and practical approach to our services. We take pride in our industry-leading services and are committed to helping our clients stay compliant with national and international legislation. Does this sound like a team you want to be a part of?Additionally, we provide training, mentorship, and opportunities for growth. If you’re ready to take on a challenge and make an impact, CSC is the place for you.
What You’ll Do For Us
- Form part of the vital team of the Client On-boarding of new clients with focus on the CDD required & the integrity of the data stored on our systems to ensure that compliance with regulations is effective and appropriately maintained.
- To perform the client onboarding process diligently as per the SOP, regulations governing the Trust Offices and company's internal policies & procedures.
- Assist the 'Associates' in their understanding of and ability to undertake this work, developing them to better service our clients.
Roles & responsibilities:
- Client outreach: Proactively handling various client queries in a timely and professional manner
- coordination with the onshore colleagues
- adherence of the client onboarding/compliance policies & procedures.
- Coaching, teaching, guiding team member
- Conduct CDD & KYC documentation on prospective clients. Following internal policies & procedures for onboarding clients in different jurisdictions/globally.
- Sound understanding of the potential risks and performing risk classification for every client file. Record missing requirements as action points within internal systems, following standard input protocol
- Carry out reviews on the assigned portfolio of companies, trusts, foundations and partnerships and to escalate issues/observations identified
- Liaise with local business teams (onshore) informing them of missing requirements to facilitate collection, circulation among relevant teams, and storage within appropriate systems/applications.
- Monitoring of reporting to ensure adequate progress being made to close action points, escalating to local teams according to specific escalation cycle.
- Assist with the collection of know your client (“KYC”) information, including obtaining satisfactory due diligence on UBOs, directors, shareholders and partners in cooperation with the local teams.
- Review work carried out by the associates in the team, ensuring accuracy, efficiency and legally compliant deliverables.
- Perform client administration duties such identifying gaps in KYC data required, completing reviews of existing KYC data on the systems.
- Perform ad hoc client administration duties like prepare & review of tasks that an Associate is expected to perform.
- Implementation of Data storage in Viewpoint and KYCP software's.
What technical skills, experience, and qualifications do you need?
Required Qualifications:
- Good customer engagement skills are required;
- Good documentation and process experience is required;
- Good written and verbal communication skills is mandatory;
- High level of attention to detail;
- Ability to perform under pressure while balancing competing priorities from multiple stakeholders;
- Interpersonal skills and the ability to work with people at all levels;
- Discretion when handling confidential information;
Preferred Qualifications:
- Minimum of 1.5+ years of compliance experience in industry and/or professional practice
- Preferable the person should be company secretary
- Demonstrable knowledge of various types of corporate, trust and partnership / fund structures and understanding the differences between each.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About The Team
At CSC, we don’t just keep businesses running—we help them thrive. For more than 125 years, we’ve been the trusted partner for
90% of the Fortune 500®
, leading financial institutions and businesses worldwide. As the
global leader
in business, legal, financial, and digital brand services across
140+ jurisdictions
, we set industry benchmarks through
innovation, integrity, and excellence
.Privately held and professionally managed since 1899,
CSC is the business behind business®
, delivering
knowledge-based solutions
from our headquarters in
Wilmington, Delaware, USA
, to clients across the globe. Our success is built on a
people-first culture
that fosters
growth, collaboration, and agility
. Recognized as a
Top Employer in India
, we are committed to creating an exceptional workplace where talent flourishes.
Important notice:
CSC only accepts resumes from agencies in our
approved supplier program
. Resumes submitted through unauthorized sources—including direct submissions to hiring leaders or employees—will be considered
property of CSC
, with no fees eligible for claims. We encourage candidates to apply
through our website
for a seamless hiring experience.🔗
Explore opportunities:
[ CSC Careers link ]
Why work for us?
At CSC, we
invest in your growth, well-being, and success
. Here’s what sets us apart:
- Global legacy: Join a powerhouse shaping industries worldwide.
- Career growth and mobility: Access internal promotions, leadership programs, and skill-building opportunities to accelerate your career.
- Recognition and rewards: Enjoy performance-based bonuses, and employee recognition programs.
- Work-life balance: Benefit from hybrid work models and state-of-the-art collaborative spaces.
- Continuous learning: Gain tuition reimbursement, professional certifications, and expert-led development programs in leadership, technical skills, and more.
- Inclusive culture: Be part of a workplace where diversity, equity, and belonging fuel innovation and success.
- Community impact: Make a difference through CSC Gives Back, including our partnership with Kiva, to empower underserved communities through microloans.
Join CSC and
shape the future
in a dynamic, global environment where
your contributions drive success
.
Disclaimer:
This job description serves as a general guideline and may evolve based on business needs.
