Chief of Staff

About RateGain

RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 13,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.

RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.

Founded in 2004 and headquartered in India, today RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rentals, and all leading OTAs and metasearch websites, including 25 Global Fortune 500 companies, in unlocking new revenue every day.

Website: https://rategain.com/

Product Overview

RateGain is a global leader in Travel and Hospitality technology solutions, offering a comprehensive suite of products that help businesses maximize revenue, optimize digital presence, and enhance customer experiences.

Key products include

• UNO: AI-powered revenue maximization platform.
• Distribution: Seamless inventory and pricing management across channels.
• Demand Booster: MarTech solution for driving traffic to hotel websites.
• DAAS: Real-time data and insights for informed decision-making.

Exploring the role

We are seeking a highly analytical, business-savvy, and execution-driven individual to join us as Chief of Staff. This is a strategic and hands-on role requiring deep problem-solving, data-driven thinking, and strong cross-functional coordination. As a key partner to leadership, you’ll work across teams to drive clarity, ensure alignment, and help scale business impact through insight and execution.

How your day will look like/Job responsibility

• Perform deep-dive analysis on critical business challenges to identify root causes and recommend effective solutions.
• Conduct TAM analysis, market mapping, and opportunity assessment to uncover growth areas.
• Leverage quantitative and qualitative data to generate actionable insights and improve business outcomes.
• Create business reports, dashboards, and executive presentations for leadership decision-making.
• Support leadership in strategic planning, cross-team alignment, and project tracking.
• Identify inefficiencies and bottlenecks in workflows; recommend and implement scalable process improvements.
• Ability to research, test and help adopt AI-powered tools to streamline internal processes as well as create value for our enterprise/midmarket clients.
• Assist in preparing communication and documentation for board meetings, strategic reviews, and external stakeholders.

Education & Work Experience

• Bachelor’s degree required; technical background is preferred.
• 4-8 years of experience in strategy, business analysis, consulting, or a similar analytical role.

Knowledge

• Solid understanding of business fundamentals, analytics, and strategic planning.
• Familiarity with market research, TAM sizing, and competitive landscaping.
• Experience in fast-paced environments such as startups or high-growth companies is a strong plus.

Skills

• Analytical Thinking: Strong with data; proficiency in Excel, SQL, or BI tools.
• Communication: Excellent written and verbal communication; able to simplify complex insights for diverse stakeholders.
• Problem-Solving: Capable of breaking down complex problems into structured, actionable plans.
• Project Management: Able to manage multiple initiatives simultaneously with strong attention to detail.
• Stakeholder Engagement: Comfortable interacting with senior leadership and external partners.

Attitude

• Operates independently with minimal supervision while working collaboratively across teams.
• Balances strategic thinking with tactical execution.
• Thrives in ambiguity and adapts quickly to shifting priorities.
• Acts as a trusted advisor to senior leadership, with sound judgment, discretion, and maturity.