Chief of Staff

Location:

Experience:

Role Summary

The Chief of Staff will act as a strategic advisor and execution partner to the CEO, driving planning, operational governance, cross-functional alignment, and executive communication. This role requires strong analytical capability, global delivery exposure, stakeholder influence, and the ability to convert strategy into action.

Key Responsibility Areas

1. Strategic Planning & Execution

• Drive strategic planning and execution in collaboration with the CEO and leadership team.
• Translate the CEO’s vision into annual and quarterly organizational plans.
• Align priorities across business units and ensure timely delivery of strategic initiatives.

2. Program Governance & Operations

• Establish and manage operating frameworks and enterprise-wide governance systems.
• Lead organizational Rhythm of Business (RoB) including QBRs, MBRs, and leadership reviews.
• Improve operational efficiency through process optimization and performance oversight.

3. Data-Driven Insights for CEO Decision-Making

• Consolidate business data across functions into clear executive dashboards.
• Identify trends, risks, and opportunities based on data insights.
• Provide actionable recommendations to support informed CEO-level decisions.

4. Customer & CXO Communication and Influence

• Represent the CEO’s office in key customer and partner interactions.
• Prepare executive-level communication, messaging, and business narratives.
• Manage escalations and influence global CXO stakeholders with strong executive presence.

5. Global Delivery & Sales Collaboration

• Partner with global delivery and sales teams to ensure alignment between sales commitments and delivery capabilities.
• Support pipeline, revenue, margin, and forecast reviews.
• Drive customer satisfaction and delivery excellence across global programs.

Qualifications & Experience

• 10+ years of experience in strategy, delivery governance, PMO, consulting, or CEO office roles.
• Experience working with global delivery, sales, and cross-functional senior leaders.
• Strong analytical, communication, storytelling, and stakeholder management skills.
• Proven ability to lead complex programs and influence outcomes without direct authority.

Key Competencies

• Executive presence & CXO communication
• Business analytics & dashboarding
• Program governance & operational rigor
• Strategic thinking & execution excellence
• Stakeholder management across global teams