Sales Account Manager

Job Description

Job Title: Head – Sales Account Management (IT Services) Location: Bangalore, India Department: Sales & Account Management Reports To: CRO Experience Required: 10+ years in IT Services Sales & Account Management Employment Type: Full-Time Position Summary: As the Head of Sales Account Management – IT Services, you will be responsible for leading strategic account growth, ensuring superior client engagement, and driving revenue through TRUGlobal’s IT services and resource augmentation services. This role requires a combination of strategic thinking, hands-on account management, and leadership skills to grow large enterprise accounts and open new doors across verticals. Key Responsibilities: 🔹 Client Account Management & Growth Manage and grow key strategic accounts in the IT staffing space. Build deep, consultative relationships with decision-makers including procurement, HR, and business unit leaders. Conduct QBRs, performance reviews, and staffing planning with clients and partnership with Delivery Heads. 🔹 Sales Strategy & Business Development Define and drive sales and growth strategy for IT staffing services. Identify and convert cross-selling/up-selling opportunities within existing accounts. 🔹 People Leadership & Collaboration Lead, mentor, and scale a team of Account managers. Drive collaboration between sales, delivery, and recruitment to ensure staffing requirements are fulfilled with speed and quality. Facilitate internal alignment on client needs and SLAs. 🔹 Pipeline Management & Reporting Maintain a healthy sales pipeline and forecast revenue projections accurately. Track KPIs including client retention, gross margins, and fulfilment success rates. Present regular updates to executive leadership on key accounts and growth metrics. 🔹 Market Intelligence & Positioning Stay abreast of trends in the IT services and staffing market, including pricing benchmarks and competitor strategies. Represent TRUGlobal at industry events and client forums to enhance visibility and network. Required Skills & Experience: 10+ years of experience in IT staffing services, with at least 3–5 years in a leadership role managing enterprise accounts. Proven success in account farming, cross-selling, and client relationship management. Deep understanding of the IT services and contract staffing industry (permanent & contract hiring). Strong negotiation, presentation, and communication skills. Ability to lead teams, manage multiple priorities, and influence C-level stakeholders. Proficiency in CRM tools (Salesforce, Zoho, etc.) and MS Office suite. Preferred: Prior experience working in mid-size or fast-growing IT services firms. Exposure to the U.S. staffing/consulting market (onshore-offshore model). MBA or equivalent in Business/Sales/HR preferred. Why TRUGlobal? Fast-paced, growth-oriented culture. Work with top-tier global clients. Opportunity to build and lead a high-impact team. Performance-based incentives and career growth. Sounds Interesting? Share me you're updated resume to pooja.v@truglobal.com Show more Show less