Business Analyst II

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

Review, analyze, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

• Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements

• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs

• Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts

• Liaising between technology teams, support teams and business units

• Using standard templates and natural language to develop requirement specifications

• Serving as a channel between the internal-external customers and the software development team through which requirements flow

• Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required

• Analyzing information from surveys and workshops, task analysis, and business process description

• Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems.

• Delivering work products throughout the project life cycle

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

• Construct workflow charts and diagrams; studying system capabilities; writing specifications

This position works closely with the Solution Consultant team to analyze requirements and assist the technical team in configuring system solutions. The Business Analyst will also support walkthroughs of configured solutions and data setup items in collaboration with the Solution Consultant team. Additionally, the role includes preparing demo scripts for solution use cases to effectively showcase the configured functionality to stakeholders and prospects.

Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com

Just a note, this contact information is for accommodation requests only.

Knowledge, Skills and Abilities:

• Involving in preparation of necessary technical documents, as SRS (Software Requirement Specifications), High level / Low level design documents, Use Cases etc.,

• Should have experience in Gap Analysis.

• Should have experience using tools like MS VISIO, Rational Rose etc.

• Proficiency in UML

• Excellent documentation skills.

• Good knowledge on SDLC

• Excellent written and verbal communication skills

Qualifications:

• Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience

Additional Requirements and Details:

• Travel required up to 10% of the time.

• Located and working from an office location.

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements required to operate a computer.

• Specific vision abilities required by this job include close vision (working on a computer, etc.).

• Frequent sitting and/or standing.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

• Win Together: We work together as one team, showing empathy and respect along the way.

• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

• Say It, Do It: We honor every one of our commitments because integrity is important to us.

• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

• We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore conducts preemployment background screenings.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.