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5.0 - 7.0 years
0 Lacs
Thiruvananthapuram
Remote
5 - 7 Years 1 Opening Trivandrum Role description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Role - Cloud Engineer Primary Responsibilities • Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport • Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell • Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas • Design and implement automation for self-service adoption, access provisioning, and compliance monitoring • Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows • Participate in Agile sprints, sprint planning, and cross-team technical initiatives • Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support • GitHub secrets scanning and remediation with integration to HashiCorp Vault • Lifecycle management of developer access across tools like GitHub and Teleport • Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience • Proficiency with Terraform (IaC) and Ansible • Strong scripting experience in Python, PowerShell, or Bash • Experience operating in cloud environments (AWS, Azure, or GCP) • Familiarity with secure development practices and DevSecOps tooling • Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes • Strong cross-functional communication skills with technical and non-technical stakeholders • Ability to work independently while knowing when to escalate or align with other engineers or teams. • Comfort managing complexity and ambiguity in a fast-paced environment • Ability to balance short-term support needs with longer-term infrastructure automation and optimization. • Proactive, service-oriented mindset focused on enabling secure and scalable development • Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 17 hours ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Flynaut LLC Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With expertise in healthcare, finance, education, retail, and more, we craft tailored solutions that exceed expectations. We prioritize innovation and quality, building lasting relationships based on trust and transparency, and have successfully delivered hundreds of projects that drive tangible business outcomes. About The Role We are seeking a dynamic and results-oriented Business Analyst & Scrum Master to join our growing team in Pune . The ideal candidate will be responsible for bridging the gap between business needs and technology solutions while ensuring agile practices are upheld throughout the project lifecycle. You will be working on a range of cutting-edge projects involving web and mobile applications , AI-driven platforms , and other advanced technologies. Key Responsibilities:As a Business Analyst: Work closely with stakeholders to gather and analyze business requirements. Create comprehensive documentation including business requirement documents (BRDs), user stories, process flow diagrams, and wireframes. Develop flowcharts, use case diagrams, and data flow diagrams to visualize business processes. Translate business needs into functional specifications (SRS) for developers and designers. Evaluate and recommend new technologies aligned with business goals (especially in AI, mobile, and web domains). As a Scrum Master Facilitate all Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews. Manage and track sprints, tasks, and deliverables using JIRA project management tools. Ensure the team follows agile principles and continuously improves development processes. Remove obstacles that hinder the team's progress and ensure timely delivery of project goals. Collaborate with cross-functional teams to maintain clear communication and project alignment. Required Skills & Qualifications 4+ years of experience in a combined Business Analyst and Scrum Master role. Hands-on experience managing projects using JIRA. Proven experience in web and mobile application development projects. Familiarity with AI technologies and modern tech stacks is a strong advantage. Expertise in creating flowcharts, wireframes, and other business documentation tools. Strong communication, stakeholder management, and analytical skills. Scrum certification (CSM/PSM) is a plus. What We Offer Opportunity to work with innovative technologies and high-impact projects. Collaborative and growth-focused work environment. Competitive compensation and career development support.
Posted 22 hours ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
As a premium software development company, you will be responsible for e-bidding on platforms like Upwork and Freelancers, engaging with clients, finalizing projects, and ensuring successful delivery. Your role will involve creating essential documents such as Business Requirement Specifications (BRS) and System Requirement Specifications (SRS) along with estimating project costs. You will play a crucial part in managing projects, developing comprehensive project plans, and consistently monitoring performance metrics. Effective communication between clients and technical teams will be key to ensure project success. Having a solid understanding of mobile apps (iOS/android/hybrid) and web systems is essential to excel in this role. Your responsibilities will also include generating revenue and projects, as well as closing deals with international clients. Crafting formal proposals, interacting with prospective clients via email, phone, and instant messengers, and providing technical recommendations will be part of your daily tasks. You will need to quickly grasp the business issues and data challenges faced by client organizations and industries, identifying areas for improvement. In this position, you will be expected to provide leadership, training, coaching, and guidance to junior staff members. Your academic background should include a bachelor's degree in business or a related field, or an MBA, coupled with at least 3-4 years of experience in business analysis or a related domain. Exceptional analytical and conceptual thinking skills are crucial, along with the ability to influence stakeholders and collaborate on acceptable solutions. Moreover, you should possess strong documentation skills, be adept at prioritizing requirements, and be capable of creating conceptual prototypes, business proposals, agreements, SRS, RFS, etc., to streamline work development processes. Sound technical knowledge of frameworks and technologies is necessary, as well as experience in creating detailed reports and delivering presentations. Proficiency in Microsoft applications like Word, Excel, and Outlook is expected, along with a track record of meeting commitments and exemplary planning, organizational, and time management skills. If you have a history of leading and supporting successful projects, along with experience in developing high-performing teams, you are the ideal candidate for this role. A 5-day working culture awaits you in our dynamic and growth-oriented environment.,
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Shri Genesis Software Solutions is seeking a proactive Business Analyst (BA) with 1-2 years of experience to join our dynamic team. The candidate will be responsible for identifying new business opportunities, preparing key documentation, and maintaining client relationships to drive business growth. Key Responsibilities Pre-Sales: Utilize bidding portals like Freelancer, Upwork, and other platforms to explore and acquire new business opportunities. Leverage LinkedIn Sales Navigator for effective prospecting and lead generation. Schedule and conduct impactful meetings with potential clients to showcase our services. Collaborate with the sales team to develop customized proposals for clients. Post-Sales: Prepare detailed documentation, including BRD, SRS, and FRS. Build and maintain strong client relationships, ensuring consistent engagement and long-term partnerships. Act as a bridge between the development team and clients to ensure accurate and timely delivery of solutions. Recommend innovative sales strategies to drive growth and expand market reach. About Company: We are a well-known and respected IT services company with clients all around the world. The service categories include those that can redefine and affect our clients' business core. Our team of specialists uses the most up-to-date and updated market technology to provide high-quality onsite services to our clients. This covers software development for end-users on a variety of software and hardware platforms. Shri Genesis Software Solutions is a leading custom web design, web development, custom software, and mobile application supplier. We work hard to ensure that you get the best deal possible on website design, mobile applications, and software services. Choose Shri Genesis Software Solutions if you want high-quality services with comprehensive after-sales support.
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You are currently seeking a skilled Business Analyst to join your team on an immediate basis. The ideal candidate will bring a minimum of 2 years of prior experience as a Business Analyst, demonstrating strong proficiency in English and the ability to effectively communicate with both internal teams and international clients. This role requires expertise in creating various types of business documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Software Requirement Specifications (SRS), as well as Gantt charts. The successful candidate will also have hands-on experience with CRM software, JIRA, and a solid understanding of Agile methodology and waterfall processes. Qualifications: - Educational Background: Bachelor's degree in Business Administration, Computer Science, or a related field. - Experience: A minimum of 2 years of experience as a Business Analyst in a fast-paced environment, with proven ability to deliver high-quality business documentation. - Technical Proficiency: Strong proficiency in creating and maintaining business documentation, including BRDs, FRDs, SRS, and Gantt charts. Hands-on experience with CRM software, JIRA, and other project management tools. - Methodology Knowledge: A solid understanding of Agile methodology and waterfall processes, with experience participating in Agile ceremonies and project management practices. - Communication Skills: Fluent English communication skills, both verbal and written, with the ability to interact effectively with international clients and team members. - Analytical Skills: Excellent analytical and problem-solving abilities, with a keen attention to detail and the ability to prioritize tasks effectively in a deadline-driven setting. - Team Collaboration: Ability to thrive in a collaborative team environment, working closely with technical and non-technical stakeholders to ensure project success. Responsibilities: - Requirement Gathering: Collaborate with internal stakeholders and clients to gather and analyze business requirements, ensuring a clear understanding of project goals and objectives. - Documentation: Create and maintain detailed business documentation, including BRDs, FRDs, SRS, and Gantt charts, to guide project development. - Project Management Tools: Utilize CRM software and JIRA to track project progress, manage tasks, and ensure the timely delivery of milestones, while keeping all stakeholders informed. - Collaboration: Work closely with development teams to translate business requirements into actionable tasks and user stories, ensuring alignment between technical and business teams. - Communication Facilitation: Facilitate communication between technical and non-technical team members, bridging the gap to ensure clarity and alignment on project goals. - Agile Participation: Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, contributing to continuous improvement in project delivery. - Status Updates: Provide regular updates to stakeholders on project status, risks, and mitigation strategies, ensuring transparency and proactive management of potential challenges. Why Join Us - Expand your horizons by working on international projects and collaborating with global teams. - We offer a competitive salary with no upper limit for suitable candidates, ensuring you are rewarded for your skills and experience. - A plethora of industry exposure and self-growth opportunities you will get. - The five-day work week for more time off. - Be part of a team that is passionate about making a difference.,
Posted 1 day ago
0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation
Posted 1 day ago
3.0 years
5 - 7 Lacs
Mohali
On-site
Bridging Technologies is hiring for Business Analyst:- Experience : Minimum 3 Years Location : Mohali Job Description : We are looking for an Analyst who can review, analyze and evaluate business systems and user needs,document the requirement, define scope and objectives and formulate systems to parallel overall business strategies. Roles and Responsibilities: ● Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis. ● Writing Requirement Specification/Functional Requirement Document (FRD), SRS Document,Product backlog, Competitive Analysis. ● Creating Sitemaps /IA / Flow Diagrams/ Wireframes in Balsamiq / Visio / Axure. ● Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artefacts as needed. ● Functional requirements (Business Requirements Document). ● Use Cases, GUI, Screen, and Interface designs. ● Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements. ● Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. ● Should have knowledge of payment gateways like stripe, Braintree etc. ● Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion. ● Collaborate with other team members (involved in the requirements gathering, testing, roll-out, and operations phases) to ensure seamless transitions. ● Communicate business requirements & work closely with development teams to ensure accurate understanding and implementation. ● Guide and assist in the development of project outputs such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture (if needed), test cases, and deployment plans. Skills Required ● Good communication skills ● Analytical, leadership, Planning skills ● Should be technically sound ● Bachelor's degree with a specialization in Computer Science, IT or other computer-related disciplines. ● Good knowledge of MS Excel About Company: Headquartered in the state of California in USA, Bridging Technologies is not only foremost healthcare software & application Product Company but also an “idea generation” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations. we have collaborated with many talented people who helped us grow bigger and better every single day. Our culture Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it. ‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in. Quality Work We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting and snacks on the house! Job Type: Full-time Pay: ₹45,000.00 - ₹65,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: Business Analyst: 3 years (Preferred)
Posted 1 day ago
0 years
4 - 6 Lacs
Mohali
On-site
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis. Writing Requirement Specification/Functional Requirement Document (FRD), SRS Document, Product backlog, Competitive Analysis. Creating Sitemaps /IA / Flow Diagrams/ Wireframes in Balsamiq / Visio / Axure. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artefacts as needed. Functional requirements (Business Requirements Document). Use Cases, GUI, Screen, and Interface designs. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Should have knowledge of payment gateways like stripe, Braintree etc. Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion. Collaborate with other team members (involved in the requirements gathering, testing, roll-out, and operations phases) to ensure seamless transitions. Communicate business requirements & work closely with development teams to ensure accurate understanding and implementation. Guide and assist in the development of project outputs such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture (if needed), test cases, and deployment plans. Job Type: Permanent Pay: ₹35,000.00 - ₹58,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Ahmedabad
On-site
Prepare and maintain project documentation including SRS, BRD, FRD, User Stories, and Test Cases . Coordinate with clients to gather requirements and translate them into actionable project deliverables. Collaborate with cross-functional teams (development, QA, design) to ensure smooth project execution. Work with Agile methodologies and tools such as Jira for task tracking and reporting. Create wireframes and process flows to visualize project requirements. Facilitate project meetings and ensure timely communication between stakeholders. Support the project lifecycle from initiation to delivery, ensuring documentation accuracy and compliance. Job Type: Full-time Pay: ₹12,494.87 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 day ago
1.0 years
1 - 3 Lacs
India
On-site
Job Description: Business Analyst (Pre-Sale) Shri Genesis Software Solutions is a dynamic and innovative IT services/consulting company rapidly expanding its market presence. We seek a highly motivated and experienced Business Analyst to join our team and contribute to our continued growth. Key Responsibilities: ● Use bidding portals such as Freelancer, and Upwork, to find new business opportunities. ● Prepare comprehensive documentation, including BRD, SRS and FRS. ● Leverage LinkedIn Sales Navigator for prospecting and lead generation. ● Achieve business development goals both independently and collaboratively. ● Secure "Big Meetings" with potential clients and effectively present our services. ● Manage and enhance existing client relationships to ensure long-term partnerships. ● Recommend and implement new sales approaches to drive business growth. Qualifications: ● Minimum 6 months of proven experience as a Business Development Executive. ● Proficient in using bidding portals such as Freelancer, Upwork, etc. ● Strong experience in preparing documentation, including BRD, SRS, and FRS. ● Familiarity with LinkedIn Sales Navigator is a plus. ● Excellent written and verbal communication skills. ● Proactive and results-driven approach to business development. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: IT Sales: 1 year (Preferred) Pre-sales: 1 year (Preferred) Work Location: In person
Posted 1 day ago
0 years
1 - 1 Lacs
Jaipur
On-site
We’re offering a Technical Creative Content Writer job in Jaipur where you’ll have the opportunity to collaborate with a dynamic team at JPLoft.This job is an exciting opportunity for someone passionate about simplifying complex information for end-users. You will be responsible for writing engaging website and mobile app development content, ensuring clarity, accuracy, and user-friendliness. The ideal candidate will possess a strong understanding of technical concepts, exceptional writing skills, and the ability to translate intricate details into compelling, easy-to-understand documentation that truly meets the needs of our diverse audience. Roles and Responsibilities: Help to create and support, marketing, Technical content for social engagement purposes (e.g. Blogs, articles, newsletters, Emailers, etc.) Create Social Media concept strategies. Excellent verbal and written communication skills Will be responsible for developing and implementing content marketing strategies. Experience in preparing newsletters and Emailers. Experience in SEO-optimized writing. Should have a good working knowledge of SRS and other documentation. Post content on social media platforms. Should have Good Experience in Technical writing. Perks & Benefits You Can Count On We offer more than just a typical work experience. It’s benefits and perks designed to support your job & life. Celebration Time-Off Play Zone & Cafeteria Open Culture Competitive Salary On-Site Medical Room Flexible Leave Policies Festival & Birthday Celebrations Dedicated Pantry Area Wellness Programs Training Sessions Learning & Development Performance Rewards Work-Life Balance Support Culture of Appreciation Welcoming Onboarding Friendly Work Environment Why You’ll Love Working at JPLoft? Innovation at Our Core We thrive on fresh ideas and bold thinking. Your creativity won’t just be welcomed—it’ll be celebrated, challenged, and transformed into real-world solutions that make a difference. Grow at Your Own Pace We’re all about leveling up. Whether it’s new skills, leadership opportunities, or exciting projects, you’ll find plenty of ways to push your boundaries and grow. A Team That Feels Like Family Collaboration is key and so is fun. Join a supportive crew that cheers your wins, backs you through challenges, and makes every workday feel like a shared adventure. Work-Life Balance That Works We get it, life happens outside the office. That’s why we support a healthy work-life balance, so you can be your best self, both on and off the clock. Meaningful Work That Matters Your job here isn’t just a paycheck, it’s a chance to make an impact. Help us build innovative solutions that improve lives and shape the future. Perks That Put a Smile From team events to wellness programs and thoughtful benefits, we take care of our people. Because when you’re happy, great things happen.
Posted 1 day ago
4.0 - 6.0 years
0 Lacs
Meghalaya, India
Remote
ABOUT SAURAMANDALA FOUNDATION- CFAD Sauramandala Foundation is an NGO founded in 2018 with a vision to bring about systemic change in the lives of remote communities through empathetic, collaborative, and contextual solutions that are co-created with the communities themselves. The Centre for Accelerated Development (CFAD) by Sauramandala Foundation is a public policy framework that addresses the challenges remote and inaccessible communities face by accelerating social and economic change through collaborative action, working with the government to scale up programs to increase impact. ABOUT THE ROLE Software Analyst is responsible for gathering requirements from wide-ranging stakeholders, including the teams in the Sauramandala Foundation, communities, partner nonprofit organizations, and government departments and agencies. The Analyst then creates the draft User Requirements Specifications (URS), Functional Requirements Specifications (FRS) and Software Requirements Specifications (SRS). Besides the requirements gathering the analyst shall code prototypes using backend and frontend (web and mobile applications) using popular vibe coding tools like GitHub Copilot or Curosor or Cline to assess acceptance. The Analyst will also test the modules and components developed by the software development consultants. WHAT WILL YOU DO AS THE SUBJECT MATTER EXPERT - IMPACT REPORTING? ● Requirements gathering: SMF comes up with a wide-ranging requirements to digitize processes - across data collection, data submission, data review by the Project Teams, processing of the application for rural enterprise incubation, to name a few. Using interviews, observing the processes in the fields, analyzing the formats, and discussing with the stakeholders you shall document the user and functional requirements. ● Requirements specifications : Based on the requirements you have gathered, develop User Requirements Specifications, Functional Requirements Specifications, and Software Requirements Specifications. ● Prototyping : Using a combination of tools and apps like nocode, low code, and vibe coding, develop usable and testable prototypes to test the requirements and carry out User Acceptance Testing (UAT) with the user groups to get feedback to finalize the prototype and requirements specifications. ● Project Management Support : Provide technical and project management support to the software development consultant, usually external software vendors, in developing and deploying the software. ● Testing : Conduct end to end tests for all the software modules and components, including unit testing, integration testing, and UAT. ● Deployment : Review and finalize the deployment pipeline, server health, upgrade patches, and other necessary deployment tasks. WHO ARE WE LOOKING FOR? 1. The candidate shall have relevant educational qualifications such as BE in relevant fields (Computer Science and Engineering, Electrical Engineering, for example), BSc/ MSc in Statistics or Mathematics, BCA/MCA from a recognized university or institution. 2. The candidate shall have 4 to 6 years of total experience in developing software for non profit organizations, ideally in the backend with some exposure in the frontend. 3. The candidate shall have hands-on experience in one or more backend programming languages - Python and/or Node.js development, along with SQL databases (preferably PostgreSQL and MySQL), ORM library, API, and backend validation tools. 4. In the frontend, the candidate should have experience in HTML, CSS, and JavaScript and ideally in any of the following popular frontend libraries like React or Vue. 5. The candidate must have some experience as a business or a system analyst, and develop requirements specifications. 6. Should be able to join immediately (e.g., in a month’s time) and available onsite in the location mentioned in this JD. APPLICATION LINK: https://bit.ly/smfhirings
Posted 1 day ago
15.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Description Vrinsoft Technology Pvt. Ltd., a premier Mobile App Development Company in India, has been committed to client success for over 15 years. Recognized for our expertise in AI/ML, Digital Transformation, Flutter, React, and Custom Apps, our team of 200+ professionals, including India's top 1% expert resources, delivers reliable solutions globally. We have successfully delivered over 2,000 apps across various industries, catering to clients from start-ups to Fortune 500 companies. Our commitment to quality service has earned us recognition on esteemed platforms like Clutch, GoodFirms, and Upwork. Role Description This is a full-time on-site role for a BA Team Lead located in Ahmedabad. The BA Team Lead will be responsible for analyzing business requirements, leading a team of Business Analysts, and managing projects. Day-to-day tasks include gathering and documenting business requirements, conducting analyses, coordinating with stakeholders, and ensuring project timelines are met. Experience : 5+ Years, Proven experience of working with IT Service, Proven experience of Team Service, Desired Candidate Profile The Business Analyst role is a customer facing role, needed for clear documentation of scope of work for various projects and for driving the projects to successful completion by continuously monitoring the quality. These projects are done for creation of elearning and LMS platform. . Experience 5+ Years . The Business Analyst manage successful delivery of projects by tracking and communicating progress to the customer. The Business Analysts get trained on various tools and techniques for data driven decision making. . Analyze project aims and objectives and work with Subject Matter Experts (SMEs) to design the solution for customers. . Tracking projects and communicating with customers. . Tracking quality of work items created in projects and analyzing trend of defects to control quality. . RUNNING SPRINTS, Manage JIRA. . Manage project deliveries and coordinate with tech team. . Managing QA team and their work output. . Predicting risks in projects. . Communicate effectively with the design, technical team and sales teams. . Develop case studies and white papers after required industry analysis and bring out ROI clearly in case studies. · Strong in logical reasoning and aptitude. · Excellent written & verbal English skills. · Good in explaining ideas · Good logical skills · Optimistic in nature · Enthusiastic to learn new technology · Be highly motivated to initiate projects and work under aggressive deadlines · Having experience to work in service-based company · Good Knowledge of SDLC · Familiar with pre sales activity and document like BRD and Scope document. · Understanding the whole software project scope and preparing various document like Feature list, Scope of Work, Functional Requirement Doc(FRD), SRS etc. · Should be good at communicating, presenting ideas to clients. Qualifications Strong Analytical Skills and Business Analysis experience Proficiency in gathering and documenting Business Requirements Experience in Team Leadership and Project Management Excellent communication and interpersonal skills Proven ability to work on-site in Ahmedabad Bachelor's degree in Business Administration, Management Information Systems, or related field Experience in mobile app development is a plus
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Job Description Provide day-to-day production support for Oracle EBS R12 modules: iProc, PO, AP, CM, FA, and GL Investigate and resolve user-reported issues related to system functionality, performance, and data integrity. Collaborate with functional users to gather requirements and deliver technical solutions including reports, customizations, interfaces, and workflows (RICEW). Support month-end/year-end activities and ensure timely resolution of financial close-related issues. Create and maintain functional and technical documentation for changes and enhancements. Troubleshoot and debug PL/SQL packages, forms, and workflows. Perform root cause analysis and recommend preventive measures for recurring issues. Coordinate with DBA, infrastructure teams, and Oracle Support (SRs) to resolve critical issues. Work on Oracle patches, upgrades, and testing cycles (e.g., UAT, regression testing). Participate in system enhancements and minor projects from requirements gathering to deployment . Required Skills and Qualifications: 5+ years of experience with Oracle EBS R12 , especially in iProcurement, Purchasing, AP, CM, FA, and GL modules. Strong understanding of P2P and financial business processes . Hands-on experience with Oracle Forms, Reports, PL/SQL, XML Publisher , and Oracle Workflow . Experience in interfaces, conversions, extensions, and custom reports (RICEW). Ability to work directly with users to gather requirements and provide support. Familiarity with Oracle AIM or OUM methodology is a plus. Experience with Oracle Support (SR) process and patch management. Excellent problem-solving and communication skills .
Posted 1 day ago
8.0 years
0 Lacs
Delhi, India
On-site
We are looking for someone who has minimum 8 Years of experience in DPR, RFP, Bid process, Reengineering GFR, Management Consulting, Business Analysis, Consulting. Strategic Planning, Change Management. Proven experience in Preparing and managing bids, tenders, and RFPs/RFQs across industries such as Finance, IT etc. Expertise in evaluating technical proposals and commercial bids, ensuring alignment with project specifications and cost effectiveness Graduate in B. E / B. Tech or MCA or equivalent degree in IT/CS with good academic record from a recognized and reputed university/institution. This role focuses on managing the end-to-end bidding and procurement process within a Project Management Unit (PMU) setting. The individual is responsible for: Drafting comprehensive bid documents (SRS/FRS, compliance matrices, etc.), Managing the tendering process, Interacting with vendors for clarifications, Evaluating technical and commercial proposals, Leading vendor negotiations, Ensuring contract finalization with legal/procurement teams.
Posted 1 day ago
0.0 - 1.0 years
0 - 0 Lacs
Vaishali Nagar, Jaipur, Rajasthan
On-site
Job Description: Business Analyst (Pre-Sale) Shri Genesis Software Solutions is a dynamic and innovative IT services/consulting company rapidly expanding its market presence. We seek a highly motivated and experienced Business Analyst to join our team and contribute to our continued growth. Key Responsibilities: ● Use bidding portals such as Freelancer, and Upwork, to find new business opportunities. ● Prepare comprehensive documentation, including BRD, SRS and FRS. ● Leverage LinkedIn Sales Navigator for prospecting and lead generation. ● Achieve business development goals both independently and collaboratively. ● Secure "Big Meetings" with potential clients and effectively present our services. ● Manage and enhance existing client relationships to ensure long-term partnerships. ● Recommend and implement new sales approaches to drive business growth. Qualifications: ● Minimum 6 months of proven experience as a Business Development Executive. ● Proficient in using bidding portals such as Freelancer, Upwork, etc. ● Strong experience in preparing documentation, including BRD, SRS, and FRS. ● Familiarity with LinkedIn Sales Navigator is a plus. ● Excellent written and verbal communication skills. ● Proactive and results-driven approach to business development. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: IT Sales: 1 year (Preferred) Pre-sales: 1 year (Preferred) Work Location: In person
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Hyderābād
On-site
Oracle Corporation Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. Oracle's product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracle's open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership . Oracle Utilities Overview Oracle Utilities delivers proven software applications that help utilities of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments. The Global Delivery Center – Hyderabad is part of the UGBU Global Delivery Consulting group that partners with the regional consulting centers in delivering the high-performance Utilities solutions that increase our customers’ competitiveness. The delivery incorporates institutionalized methodologies in an offshore environment whereby world-class talent is developed through mature standards and processes. The UGBU Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top technical talent. Role Description The position offers experienced PMO the opportunity to play Project Admin activities including Tracking financials, handling resource changes or assignments, vendor management, senior management and customer reporting on the project etc. The role also provides opportunity to work on administrative support activities for the consulting team of Oracle UGBU GDC including resource assignments on projects, contractor management support, Handling PO and Assets, EBH support etc., As PM he/she may participate in planning and execution of all primary administrative functions for both Development and Managed Services projects. Candidates with prior experience in working in offshore delivery teams in a PMO position is a huge advantage. Mandatory to the role is supporting manage the project parameters of budget, scope, and schedule working closely with the onsite PM. Responsibilities Project Admin Responsibilities Project Financial Management Produce Revenue Forecasts and POC. Verify timesheets and expenses. Coordinate corrections as necessary Track weekly financial and WIP reports against project funding and contractual terms Invoice review/approval to ensure content is aligned to Project Milestones and SOW Financial report maintenance Staff Management Project Resource Assignment and Verification Assist in on-boarding new joiners in the project including access to required systems. Sub-contractor management Maintain Team Calendar (record Time-offs, Trainings, Work locations of resources) Maintain Team Directory and Contact information Work Management and Reporting Manage Project repositories such as GCDP and Beehive Document Management Plan/system. Ad-hoc project reporting such as Status updated, Defect reporting, Product SRs reporting and Quarterly Delivery Report. Other Responsibilities Generating and Sharing MOM’s Sharing Agenda and ensure stakeholder are included Share responsibility in promoting learning and transfer of knowledge within the UGBU organization. Effectively applies Oracle’s methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing Oracle’s risk and exposure. Admin Support Duties include processing and tracking of purchase orders, expense reports and time cards. IT Asset inventory, ordering, tracking and reporting including coordination with Assets team and/or Facilities when required Procurement and Management of stationery and other miscellaneous items Contractor co-ordination including negotiating with vendors, Vendor management and coordination with Resource Analyst team as required Transport coordination for the 24*7 operations team as required Visitor facilitation including invite letters, travel plans and cab booking and management. Assisting Managers on EBH and other monthly reports Operations reporting including resource tracking, regular and adhoc reporting etc Workstation space management including identifying new hire offices and works with facilities on office space assignments Arranges internal/external meetings/events and catering needs Acts as an information source on organization policies and procedures. Works with other administrative personnel, builds network of colleagues to support and obtain support for work environment Normally receives no instructions on routine work, and general instructions on new assignments Always maintain the highest degree of honesty and integrity Requirements University degree in IT, Computer Science or any of its equivalents Has subject matter knowledge of relevant implementation responsibility At least 8-10 years consulting or industry experience Experience as PMO or Administrator or similar role for at least 5 years Experience in Offshore Onsite model or methodology Good knowledge of Word, Excel and PPT Experience in general office procedures including procurement process, inventory tracking and reporting Good communication skills including verbal and written English language skills, ability to effectively communicate with all levels of employees Ability to work in a dynamic fast paced environment Ability to work independently with minimal supervision and handle multiple tasks Positive and Self-motivated Proactive and resourceful Having knowledge on MPP is an added advantage
Posted 2 days ago
1.0 - 2.0 years
6 Lacs
Mohali
On-site
Job Summary: We are seeking a detail-oriented and tech-savvy Business Analyst to join our IT software company. The ideal candidate will bridge the gap between business needs and technical solutions, collaborating with stakeholders, developers, and QA teams to deliver high-quality software products that align with business goals. Key Responsibilities: Requirements Gathering: Collaborate with clients, product managers, and stakeholders to gather and define functional and non-functional software requirements. User Story Development: Translate business needs into detailed user stories, use cases, and acceptance criteria for agile development teams. Process Mapping: Analyze existing business workflows and recommend improvements using tools like BPMN, flowcharts, or process models. Technical Liaison: Act as a bridge between the business and development teams, ensuring clear understanding of technical requirements and scope. Wireframing & Prototyping: Assist in creating wireframes or mockups to visualize the user experience and interface requirements. Product Lifecycle Support: Contribute to product design, development, testing, deployment, and user training phases. Documentation: Create and maintain detailed documentation including business requirement documents (BRDs), software requirement specifications (SRS), and user manuals. Agile/Scrum Participation: Work closely with agile teams, attend sprint planning, stand-ups, and retrospectives, and maintain product backlogs. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. 1–2 years of experience as a Business Analyst in a software development or IT environment. Solid understanding of the SDLC (Software Development Life Cycle) and agile methodologies (Scrum, Kanban). Experience working with tools such as JIRA, Confluence, Trello, or Azure DevOps. Strong communication skills with the ability to explain complex concepts to non-technical stakeholders. Familiarity with databases, APIs, and basic technical terminology. Preferred Qualifications: Experience in SaaS, web application, or mobile application projects. Proficiency in SQL or data querying. Knowledge of UX/UI principles and prototyping tools (e.g., Figma, Balsamiq, Adobe XD). Business Analysis certifications (CBAP, ECBA, PMI-PBA, or similar) are a plus. Key Skills: Requirements Analysis & Documentation Agile Methodologies (Scrum, Kanban) Stakeholder Management Process Improvement Wireframing & Prototyping Functional & Technical Specifications Communication & Collaboration Software Testing Support (UAT coordination) Job Types: Full-time, Permanent Pay: Up to ₹50,000.00 per month Benefits: Flexible schedule Leave encashment Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Work Location: In person
Posted 2 days ago
3.0 years
4 - 6 Lacs
Mohali
On-site
Experience- 3+ years Location - Mohali Good Communication skills Job Summary: The Business Analyst will be responsible for bridging the gap between stakeholders and technical teams. You will leverage your expertise in requirements gathering and documentation to drive project success, focusing on SRS, BRD, FRD, wireframing, project task creation, management, and UAT. Key Responsibilities: Requirements Documentation: Develop and maintain Software Requirements Specifications (SRS), Business Requirements Documents (BRD), and Functional Requirements Documents (FRD) to ensure clarity and alignment among stakeholders. Wireframing: Create wireframes and mockups to visualize user interfaces and facilitate discussions about design and functionality with stakeholders and development teams. Project Task Creation & Management: Define project tasks and milestones, managing timelines and deliverables to ensure projects stay on track. Utilize project management tools to track progress and communicate updates to stakeholders. User Acceptance Testing (UAT): Plan and execute UAT, developing test cases and ensuring that solutions meet business requirements before deployment. Collaborate with users to gather feedback and make necessary adjustments. Stakeholder Collaboration: Facilitate workshops and meetings to gather requirements, ensuring all stakeholder perspectives are considered. Maintain strong relationships with cross-functional teams, including development, QA, and project management. Process Improvement: Analyze existing processes to identify opportunities for efficiency improvements and implement best practices. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Experience: Business analysis: 3 years (Preferred) Work Location: In person
Posted 2 days ago
6.0 - 10.0 years
2 - 7 Lacs
Pune
Work from Office
Here is the modified Job Description tailored for a Business Analyst (BA) role in projects involving Payment Gateway integration and management , particularly for government or enterprise clients: Subject: Business Analyst Requirement Payment Gateway Projects Pune Location Greetings for the day!! We are looking for a Business Analyst for one of our prestigious government clients based in Pune. Please find the revised details below: Qualification: MBA/PGDBM AND BCA / MCA / B.Tech. / B.E. / M.Sc. in IT, CSE, EE or equivalent Desired Certifications: PMP / Prince2 / Six Sigma Black Belt / Certified Business Analyst / HR / Agile / Scrum or equivalent Job Description: Strong experience in Payment Gateway projects , including integration with third-party providers (e.g., Razorpay, PayU, CCAvenue, BillDesk, etc.) Prepare comprehensive documentation including SRS, SDD, Functional Specs, Integration Flowcharts, Wireframes, and API Mapping Collaborate with multiple stakeholders (banks, financial institutions, payment service providers, internal IT teams) Must have strong understanding of SDLC, STLC , and experience in Agile/Scrum environments Conduct requirement gathering , stakeholder interviews, and process walkthroughs for digital payment systems Analyze transaction trends, payment success rates, and reconciliation reports to suggest optimizations Identify gaps in payment flow, fraud detection practices, and compliance requirements (PCI-DSS, KYC, etc.) Support HODs with impactful presentations and reports for strategic meetings Involve in UAT planning, scenario building, and functional testing for payment systems Plan and manage budgeting, forecasting, and strategic implementation of digital financial solutions Required Skillset: Experience in Requirement Gathering and Process Mapping specific to payment systems Knowledge of UPI, AEPS, Bharat BillPay, Netbanking, Credit/Debit Card gateways Familiarity with transaction lifecycles, reconciliation reports, chargeback flows , etc. Hands-on with tools for Data Analysis, BI Tools (Power BI, Tableau), SQL, and Excel Experience in Business Process Re-engineering (BPR) for financial operations Understanding of risk, security, and compliance in digital payment infrastructure Excellent communication, stakeholder management, and problem-solving skills Location: Pune Position Type: Full-time / Contractual (As per client requirement)
Posted 2 days ago
2.0 years
16 Lacs
Jaipur
On-site
Role OverviewWe’re looking for a high-energy, detail-obsessed Project Manager / Project Coordinator tolead end-to-end solutioning and execution across both government and enterprise clientecosystems.This isn’t just another coordination job. You’ll be owning the lifecycle of RFPs, clientrequirements, technical solutioning, and stakeholder communication. Whether it’s responding toa Central Government tender, customizing an enterprise-grade UC solution, or managing cross functional delivery teams.Key ResponsibilitiesBid & Proposal Management Track, analyze, and respond to government tenders, EOIs, and enterprise RFPs. Work with technical, legal, and commercial teams to prepare detailed bid submissions,compliance matrices, and costings. Navigate portals like GeM, eProc, and client-specific bidding platforms.Requirement Gathering & Solution Design Interact with govt departments, public sector clients, and enterprise customers tounderstand use-cases, pain points, and expectations. Translate business needs into solution architecture, functional specs, and technicalBoQs. Collaborate with internal teams to propose customized, scalable solutions (IT, Telecom,Infra, AI, Cloud, etc.).Project Coordination & Delivery Tracking Own project lifecycle from award to go-live: planning, execution, risk management, andmilestone tracking. Use tools like Jira, Trello or custom CRMs to track task progress and dependencies. Coordinate across technical teams, procurement, QA, vendors, and support teams toensure delivery.Stakeholder Communication Maintain proactive, structured communication with key stakeholders:o Government authorities, PSU nodal officerso Enterprise CTOs, IT Heads, Procurement teamso Internal dev teams, leadership, vendors, and support staff Schedule reviews, demos, POCs, and handle escalations smoothly.Documentation & Reporting Prepare and maintain documentation including:o Solution briefs, SoWs, HLD/LLDs, status reports, delivery trackerso Change requests, MOMs, compliance artifactsMust-Have Skills Experience managing both government tenders and enterprise accounts. Strong grasp of RFP analysis, bid submission workflows, and solution storytelling. Excellent understanding of project lifecycle documentation (SRS, SoW, Risk Logs, etc.). Hands-on with Linux/IT systems, Cloud concepts, VoIP/Telecom basics is a big plus. Skilled in communication (written + verbal) for technical, executive, and bureaucraticaudiences. Ability to multitask across multiple clients, deadlines, and technical domains.Good-to-Have Skills Experience in IP Telephony, Unified Communications, Emergency ResponseSystems, or AI-driven platforms. Familiarity with govt procurement models (L1/QCBS) and enterprise compliancerequirements (ISO, MeitY, STQC). Know-how of project tools like Zoho Projects, ClickUp, Monday.com is welcome.Educational Qualification Bachelor’s degree in IT / Computer Science / Electronics / Business Management. Job Types: Full-time, Permanent Pay: Up to ₹1,600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Experience: Govt. projects: 2 years (Preferred) Enterprise clients ecosystem: 2 years (Preferred) Location: Jaipur, Rajasthan (Required) Work Location: In person Speak with the employer +91 9368612323
Posted 2 days ago
2.0 years
0 Lacs
India
On-site
Job Title: Business Analyst and Project Manager in IT Job Summary: We are seeking a highly skilled and motivated Business Analyst and Project Manager with extensive experience in the IT industry. The successful candidate will be responsible for managing multiple projects from inception to completion, ensuring all objectives are met within budget and timeline. The role requires strong analytical and problem-solving skills, as well as excellent communication and stakeholder management Skills. Skills Required: Bachelor's degree in IT, Business Administration or related field 2+ years of experience in IT project management and business analysis Proven ability to manage multiple projects simultaneously Strong analytical and problem-solving skills Excellent communication and stakeholder management skills Experience working with project management methodologies such as Agile and Waterfall Proficient in project management tools and software, such as MS Project and Jira Worked on AI Related Project Work with business stakeholders to identify project requirements and objectives Conduct research and analysis to support project planning and decision-making Develop project plans, timelines, budgets and resource allocation schedules Monitor project progress, identify and manage risks and issues, and make necessary adjustments to ensure project success Facilitate communication and collaboration among project team members, business stakeholders, and external partners Manage project budgets and resources, ensuring cost-effective solutions and timely delivery Create and maintain project documentation, including project plans, status reports, and stakeholder communication materials Develop clear & concise User stories and acceptance criteria in alignment with agile methodologies Create detailed documentation including business requirement documents (BRDs), FRD,SRS, etc., functional specifications, and process flows. Experience in Pre or Post Sales Job Type: Full-time Application Question(s): Do you have experience in Pre & Post Sales? Do you have experience in documentation skills & which documents you have prepared? What is your current & Expected Salary? What is your Notice Period? Experience: BA & PM : 3 years (Preferred) Work Location: In person
Posted 2 days ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
We’re Hiring! Oracle Business Analyst – HCM Offshore Support (Benefits Module) Exp: 3+ years About the Role The Oracle Business Analyst – HCM supports the implementation and ongoing stability of our global Oracle Cloud HCM system, focusing on Benefits. The role involves configuration, issue resolution, and collaboration with stakeholders to ensure effective design and support of HCM modules. Key Responsibilities Configure Oracle Fusion HCM Benefits and manage documentation Lead production support and annual open enrollment setup Create HDL files and life event configurations Debug fast formulas (with tech support) Author functional specs, test plans, and process flows Manage Oracle SRs and vendor coordination Support go-live and cutover activities Collaborate on cross-functional projects Requirements Bachelor’s degree or equivalent experience 3+ years as a Business Analyst and in Oracle Cloud HCM (USA Benefits) Certified in at least 2 modules: Payroll, Benefits, Compensation, or Time & Labor Experience with HDL, business process design, system solutions, and test planning Strong communication, problem-solving, and coordination skills Adaptable, analytical, and detail-oriented Send CV: hrdept@atlassoftweb.com Website: www.atlassoftweb.com 🔗 Apply & view full JD: atlassoftweb.com/careers
Posted 2 days ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
We’re Hiring! Oracle Business Analyst – HCM Offshore Support (Benefits Module) Exp: 3+ years About the Role The Oracle Business Analyst – HCM supports the implementation and ongoing stability of our global Oracle Cloud HCM system, focusing on Benefits. The role involves configuration, issue resolution, and collaboration with stakeholders to ensure effective design and support of HCM modules. Key Responsibilities Configure Oracle Fusion HCM Benefits and manage documentation Lead production support and annual open enrollment setup Create HDL files and life event configurations Debug fast formulas (with tech support) Author functional specs, test plans, and process flows Manage Oracle SRs and vendor coordination Support go-live and cutover activities Collaborate on cross-functional projects Requirements Bachelor’s degree or equivalent experience 3+ years as a Business Analyst and in Oracle Cloud HCM (USA Benefits) Certified in at least 2 modules: Payroll, Benefits, Compensation, or Time & Labor Experience with HDL, business process design, system solutions, and test planning Strong communication, problem-solving, and coordination skills Adaptable, analytical, and detail-oriented Send CV: hrdept@atlassoftweb.com Website: www.atlassoftweb.com 🔗 Apply & view full JD: atlassoftweb.com/careers
Posted 2 days ago
4.0 years
0 Lacs
Mohali district, India
On-site
SourceFuse is hiring a Project Manager with 4+ years of experience for its team in India. The incumbent shall execute and maintain project management processes and disciplines in the areas of: project schedule, risk/issue management, human resource management, cost management, quality management and communication management. Education: B Tech/B.SC (IT/ CS) or BCA with MBA preferred. Graduate or Post Graduate in Computers / Electronics. Project management qualifications or experience is additional. At least 65% score in school and 60% in higher education Key Responsibilities Interfacing with clients for requirements discussions and status reporting Understanding requirements and creating SRS docs Suggesting technology landscape and creating solution definition document Plan, execute and track complete software development lifecycle. Organising and managing all phases of the project to ensure on-time completion Interface with development, design and quality assurance teams Determine and define clear deliverables, roles and responsibilities for team members. Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective Requirement Candidate should have good hands-on experience in the development of web and mobile applications. Expert in MS Office, Excel, and PowerPoint. Familiarity with web technology trends and the evolution of the Internet Excellent communication and spoken/written skills Strong sense of personal accountability regarding decision-making and supervising development teams. Demonstrated understanding of Project Management processes, strategies and methods. Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices. Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
Posted 2 days ago
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The Software Requirements Specification (SRS) job market in India is thriving, with numerous opportunities available for professionals with expertise in this area. SRS professionals play a critical role in gathering, documenting, and managing software requirements throughout the development process, ensuring that projects are completed successfully and meet the needs of stakeholders.
If you are looking for SRS roles in India, consider exploring opportunities in the following major cities:
These cities are known for their vibrant tech industries and are home to many companies actively hiring SRS professionals.
The average salary range for SRS professionals in India varies based on experience levels. Entry-level professionals can expect to earn between INR 4-6 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 12-15 lakhs per annum.
In the SRS field, a typical career path may involve starting as a Junior SRS Analyst or Engineer, progressing to a Senior SRS Analyst or Engineer, and eventually moving into roles such as SRS Manager or Lead. With experience and additional certifications, professionals can advance to higher-level roles within organizations.
In addition to expertise in SRS, professionals in this field may benefit from having skills in areas such as:
Having a well-rounded skill set can make you a more competitive candidate in the SRS job market.
Here are 25 interview questions you may encounter when applying for SRS roles, categorized by difficulty level:
How do you prioritize requirements in an SRS document?
Medium:
How do you ensure the accuracy and completeness of requirements in an SRS document?
Advanced:
As you explore SRS job opportunities in India, remember to prepare thoroughly for interviews by brushing up on your technical knowledge and communication skills. With dedication and persistence, you can secure a rewarding career in the dynamic field of Software Requirements Specification. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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