47 Vertafore Jobs

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. QA Analyst II, you will be playing key role in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Identify functional risk and how it applies to test planning and test case creation Assesses risk for business/customer impact Communicate risks that are not mitigated through testing to Senior QA Analyst Provide input on user acceptance criteria Prioritizes risk and test cases with review by peers and seniors Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience Review test scenarios, test plans, and test cases and provide feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria Write and checks own test cases for quality and submit test cases for review Conduct systems set-up, and maintain test environments (varied by product) Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation Participate in code reviews and communicate with software engineers and software engineers in tests to ensure front-end test coverage based on their code changes Identify bugs or defects, troubleshoots issues, and verify bug fixes; communicates risks and escalates potential issues that inhibit quality user experience Open bugs based on issues found during testing and troubleshooting Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle Provide feedback on, use cases, and updates documentation on user stories and work items Contribute to test automation scripts Complete other job duties assigned by your manager Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills, Abilities and Qualifications: BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development. 2 to 3 years’ experience in manual testing. Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy Strong time management and organizational skills An inherent drive to solve problems, collaborate with others and mentor team members Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Basic understanding of OOP coding concepts Knowledge of Insurance Industry Experience with CA Agile (Rally), SAFe, qTest Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions Ability to manage a broad range of deliverables in an ever-changing environment Ability to comprehend documentation clearly and effectively Ability to work effectively in a team environment Excellent verbal and written communication skills Analytical - technical aptitude for developing automation

QA Analyst II, you will be playing key role in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever-changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Identify functional risk and how it applies to test planning and test case creation Assesses risk for business/customer impact Communicate risks that are not mitigated through testing to Senior QA Analyst Provide input on user acceptance criteria Prioritizes risk and test cases with review by peers and seniors Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience Review test scenarios, test plans, and test cases and provide feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria Write and checks own test cases for quality and submit test cases for review Conduct systems set-up, and maintain test environments (varied by product) Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation Participate in code reviews and communicate with software engineers and software engineers in tests to ensure front-end test coverage based on their code changes Identify bugs or defects, troubleshoots issues, and verify bug fixes; communicates risks and escalates potential issues that inhibit quality user experience Open bugs based on issues found during testing and troubleshooting Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle Provide feedback on, use cases, and updates documentation on user stories and work items Contribute to test automation scripts Complete other job duties assigned by your manager Knowledge, Skills, Abilities And Qualifications BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development. 2 to 3 years’ experience in manual testing. Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy Strong time management and organizational skills An inherent drive to solve problems, collaborate with others and mentor team members Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Basic understanding of OOP coding concepts Knowledge of Insurance Industry Experience with CA Agile (Rally), SAFe, qTest Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions Ability to manage a broad range of deliverables in an ever-changing environment Ability to comprehend documentation clearly and effectively Ability to work effectively in a team environment Excellent verbal and written communication skills Analytical - technical aptitude for developing automation

Job Description As a Sr. Technical Lead, Software Engineering would deliver value to customers through implementation, technical configurations, and providing technical recommendations and solutions to business problems. They shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services, Product Development and Product Management to help guide the client. You will be hands on, involved in designing solutions and flexible services that expose core capabilities to different applications and user bases, and leading teams to achieve the vision through active mentoring, technical decision-making, and facilitating company-wide collaboration. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and fun. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Develop forward thinking, technical implementation recommendations that align with clients' business objectives. Responsible for developing new features and supporting/bug fixing existing features Responsible for finalizing architectural decisions. Configure or design the required complex reports or integrations Lead and mentor a team of .NET developers, providing technical guidance and support. Create/Enhance solution designs Troubleshoot issues across the whole stack - DB, applications, JavaScript, API etc. Share what they know by mentoring other team members. Closely follow industry trends and the open-source community Provides input to the project plan or estimating the implementation cost Develops implementation tools and processes on need basis Should mentor or coach the team members. Should conduct reviews and deliver demos to team and/or customers. Troubleshoot/root cause analysis to the customer challenges and helps in resolving them Requires to be a release engineer to ensure all the configurations to be deployed in all the implementation environments and maintain the health of the environments. Work on performance issues that come across during the customer experience and ensure to implement the changes required Need to ensure all the committed timelines are met as defined Need to be able to coordinate with other teams across the Vertafore/Vendor(s) to ensure that the task which requires investigation are completed on time Share what they know by mentoring other team members Closely follow industry trends and the open-source community Knowledge, Skills And Abilities Proficiency in SOLID Principles, Coding Standards, Design Principles and Design Patterns. Proficiency in software development lifecycle (SDLC) methodologies, including Agile, Scrum, and DevOps. In-depth knowledge of the .NET framework, including .NET Core, ASP.NET, C#, and Entity Framework. Strong understanding of SQL Server, including database design, optimization, indexing, and query performance tuning. Familiarity with front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular or React. Familiarity with RabbitMQ or other message-queuing mechanisms. Knowledge of RESTful APIs, microservices architecture, and cloud platforms (e.g., Azure, AWS). Expertise in relational database concepts, normalization, and transaction management Knowledge of containerization (e.g., Docker, Kubernetes) and cloud-native development. Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Qualifications Have an intense passion for building software and mentoring their teams Are very strong in both design and implementation at an enterprise level 9 to 10 years of professional experience with .Net 4.7.2 & above, .Net Core,REST API,ASP.NET MVC,Bootstrap 5,SQL Server, SOLID Principles and Design Patterns Can work advanced database magic with relational databases esp. with SQL Server. Are in-tune with high performance and high availability design/programming Have experience in security best practices for software and data platforms Design 'perfect-fit' solutions with engineering teams and business units to drive business growth and customer delight Enjoy solving problems through the entire application stack Are interested and capable of learning other programming languages as needed.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. SSE JD Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are in search of the world’s most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations. As a key member of the Sr Manager of database operations leadership team, you will play a pivotal role in the strategic and operational management of our global database systems. Partnering closely with stakeholders across engineering, product, and business units, you will architect scalable and resilient solutions that support our enterprise platforms and strategic producer partners. This role requires strong leadership, technical, and operational skills to ensure high availability, security, scalability, and optimal performance of critical business systems. You will lead multiple teams of exceptional engineers, provide direction on technical architecture, influence cross-functional initiatives, and contribute to our technology strategy and ensure that the standard operating procedures are followed and revised as per needs. We’re looking for someone with a deep understanding of database systems, distributed architectures, and enterprise SaaS platforms—someone who is both a hands-on technical expert and an inspiring leader. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will be adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Lead the database operations strategy to support our growing portfolio of products with a focus on performance, security scalability, and high availability. Lead a team of DBA’s and database engineers promoting a culture of accountability, technical excellence, and continuous improvement. Collaborate cross-functionally with product, platform engineering, DevOps, and SRE to ensure our data infrastructure enables high-quality customer experiences. Conduct regular performance reviews, providing feedback and professional growth. Coordinate with the TAG team for recruiting, interviewing and hiring new team members as needed. Define and maintain the policies, standards and procedures for database management and operations. Drive architectural decisions for data storage, replication, disaster recovery, and reliability across cloud and hybrid environments. Set the vision for database automation, monitoring, observability, and incident response. Build and mentor high-performing teams through coaching, career development, technical guidance and promoting a culture of accountability, technical excellence, and continuous improvement. Optimize our use of both relational and NoSQL technologies in alignment with product scalability and user needs. Own the health and lifecycle of all database environments. Oversee the design, implementation, and management of SQL Server database instances (on-premises and cloud). Ensure high availability, performance tuning, and reliability of database systems. Manage routine database maintenance, patching, upgrades, and backups. Implement and enforce security policies, including encryption, access control, and auditing. Lead performance tuning initiatives, including indexing strategies, query optimization, and resource management. Manage capacity planning and resource scaling. Develop and maintain robust disaster recovery plans and backup/recovery processes. Ensure regular testing and compliance with recovery point and recovery time objectives (RPO/RTO). Establish and maintain key performance indicators (KPIs) for database operations and provide regular reports to senior management Implement robust monitoring and alerting mechanisms to quickly detect and revolve database related issues Knowledge, Skills And Abilities Bachelor’s degree in computer science, Information Systems, or a related field (Master’s preferred). Overall, 15 years of experience with 10+ years of hands-on experience with Microsoft SQL Server administration (2016 and newer). Strong technical knowledge of relational (e.g., SQL Server, Oracle, PostgreSQL, MySQL) and non-relational databases (e.g., Redis, MongoDB, Cassandra). Will be beneficial 5+ years of team leadership or management experience in a database operations role. Familiarity with Dyna trace Proven expertise in designing and running large-scale, distributed database systems in high-growth environments. Hands-on experience with modern cloud infrastructure (AWS preferred) Deep knowledge of database internals, Always on Availability Groups, replication, clustering, and security features. Experience with high-availability and disaster recovery strategies. Strong experience with T-SQL, PowerShell, and SQL Server performance monitoring tools. Familiarity with SQL Server in cloud platforms (e.g., Azure SQL, AWS RDS for SQL Server). Excellent communication, problem-solving, and decision-making skills. Are energetic, effectively managing relationships (up, down, across) and able to roll-up their sleeves to get the job done Have an ability to influence across boundaries and at all levels of the organization Think strategically to help drive features and services for short and long-term growth Can create a fun, fast paced, motivating and rewarding environment for their teams and the organization Attract, build and retain a highly engaged and capable development teams that can deliver on our technology and business strategies Think End-to-End by connecting all the pieces of the business Provide strong people management: attracting, retaining, inspiring and growing individuals; demonstrating a passion for people’s development and mobility Mentor and inspire others to raise the bar for everyone around them Are creative turning problems and solutions on their heads to come up with better designs, better technical solutions, better products We love development managers that: Bring an unwavering passion for managing the dynamics of a fast-paced environment Communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering effort Are self-motivated and excellent problem-solvers Are driven to improve, personally and professionally Love to collaborate with their peers, designing pragmatic solutions Effectively lead and manage change within their area of responsibility as well as across the business Have a cooperative, collaborative, open and flexible mindset Preferred Microsoft certifications (e.g., MCSE: Data Management and Analytics, Azure Database Administrator Associate). Experience in DevOps practices, automation (AWS), and CI/CD for database deployments. Exposure to data warehousing, SSIS/SSRS/SSAS, and data governance practices.

As a Senior Business Analyst with 10 to 12 years of experience in Insurance PC Insurance or Broker MGA domain, you will collaborate with client Business Leads and various team members to define the business vision and scope for the project. Your primary responsibility will be to capture requirements from the Business team and other users, reviewing and finalizing the requirements with the client for approval signoff. You will be driving key requirements elicitation design and review sessions, utilizing your experience in various software development methodologies like Agile Scrum and Waterfall. Your ability to write concise user stories and precise acceptance criteria with business approval is essential for this role. You will be eliciting detailed product requirements and use cases, developing and maintaining the business requirements, and ensuring periodical review and update of the requirement documents. Your inquisitive nature and critical thinking ability will be instrumental in serving as a liaison between the business side of an enterprise and the information technology department or external service providers. In addition to your technical skills, you must possess strong written and oral communication skills, the ability to work with client stakeholders, good analytical skills, and problem-solving techniques. Independence in working with multiple stakeholders and effective communication at all levels will be crucial for success in this fast-paced environment.,

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Job Description Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Looking for a Front Office Executive to join our dynamic team and embark on a rewarding career journey. We are seeking a friendly and professional Front Desk Executive to be the first point of contact for visitors and clients As a Front Desk Executive, you will play a crucial role in creating a positive and welcoming environment for everyone entering our premises If you have excellent communication and organizational skills, and enjoy interacting with people, we invite you to apply for this exciting opportunity Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Responsibilities Reception Duties: Greet and welcome visitors, clients, and employees in a warm and courteous manner Manage the front desk and ensure a neat and organized reception area Answering Calls: Handle incoming phone calls and route them to the appropriate person or department Provide information to callers and take messages as needed Visitor Assistance: Assist visitors with sign-in procedures, provide information, and ensure a smooth check-in/check-out process Notify employees of visitor arrivals Mail Handling: Receive, sort, and distribute incoming mail and packages Assist with outgoing mail and courier services as needed Scheduling: Manage appointment calendars, schedule meetings, and coordinate conference room bookings Keep track of employee and visitor schedules Administrative Support: Provide basic administrative support such as data entry, photocopying, and filing Assist with the coordination of office events and activities Security Awareness: Monitor and ensure the security of the premises by following access control procedures Report any security concerns promptly Customer Service: Respond to inquiries and provide information to clients and visitors Resolve minor issues and escalate complex matters to the appropriate personnel

Job Description Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Looking for a Front Office Executive to join our dynamic team and embark on a rewarding career journey. We are seeking a friendly and professional Front Desk Executive to be the first point of contact for visitors and clients As a Front Desk Executive, you will play a crucial role in creating a positive and welcoming environment for everyone entering our premises If you have excellent communication and organizational skills, and enjoy interacting with people, we invite you to apply for this exciting opportunity Responsibilities Reception Duties: Greet and welcome visitors, clients, and employees in a warm and courteous manner Manage the front desk and ensure a neat and organized reception area Answering Calls: Handle incoming phone calls and route them to the appropriate person or department Provide information to callers and take messages as needed Visitor Assistance: Assist visitors with sign-in procedures, provide information, and ensure a smooth check-in/check-out process Notify employees of visitor arrivals Mail Handling: Receive, sort, and distribute incoming mail and packages Assist with outgoing mail and courier services as needed Scheduling: Manage appointment calendars, schedule meetings, and coordinate conference room bookings Keep track of employee and visitor schedules Administrative Support: Provide basic administrative support such as data entry, photocopying, and filing Assist with the coordination of office events and activities Security Awareness: Monitor and ensure the security of the premises by following access control procedures Report any security concerns promptly Customer Service: Respond to inquiries and provide information to clients and visitors Resolve minor issues and escalate complex matters to the appropriate personnel

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is seeking a talented, energetic, and self-driven individual to join our Desktop as a Service (DaaS) support team. You will be responsible for supporting customers that run the Vertafore DaaS offering in Amazon Web Services (AWS). You will also handle more complex issues and support escalations. You will directly impact our customer’s ability to improve productivity, manage account needs, standardize, and streamline processes, as well as capture data for strategic decision-making. You will also be the “face” of Vertafore with our customers. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Support customers infrastructure at Amazon Web Services (AWS) Support customers email system at Office 365 Setup and support Microsoft products - Active Directory, DNS, DHCP, Group Policy and Microsoft Office Products Configure and maintain Firewalls and VPN connections Work with Antivirus solutions Willingness to work closely with end-users to troubleshoot cloud, virtual desktop, local hardware, and peripheral devices Applies quality control and quality assurance principles Demonstrates ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence Learns quickly and works well with other members of the team to complete customer projects Knowledge, Skills and Abilities: Amazon Web Services experience: VPC, EC2, Route53, Amazon WorkSpaces Office 365 tenant experience: Setup, support, administration, migrations, and maintenance Microsoft: Windows 10, Windows Server 2012/2016/2019, Office products Firewall experience: Cisco ASA and Fortinet FortiGate Wireless experience: General wireless knowledge Experience with Microsoft server operating systems and services, including Active Directory, File and Print, IIS, SQL, WSUS, permissions, and security a plus Experience with Powershell, login scripts, batch and cmd scripts a plus Experience with enterprise backup and disaster recovery technology and methodology Experience supporting customers thru a variety of contact channels including chat, email and phone Exceptional interpersonal and customer support experience required Excellent verbal and written communication skills Strong self-starting attitude Strong technical skills Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Qualifications : Bachelor's Degree in CS/IT AWS Certified Solutions Architect – Associate or equivalent work experience Network Plus certification or equivalent work experience 3 – 4 years of related technical experience Additional Requirements and Details: Willing to work in rotational shift with major coverage between 8am – 8pm EST Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.) Frequent sitting and/or standing

Vertafore is seeking a talented, energetic, and self-driven individual to join our Desktop as a Service (DaaS) support team. You will be responsible for supporting customers that run the Vertafore DaaS offering in Amazon Web Services (AWS). You will also handle more complex issues and support escalations. You will directly impact our customer’s ability to improve productivity, manage account needs, standardize, and streamline processes, as well as capture data for strategic decision-making. You will also be the “face” of Vertafore with our customers. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support customers infrastructure at Amazon Web Services (AWS) Support customers email system at Office 365 Setup and support Microsoft products - Active Directory, DNS, DHCP, Group Policy and Microsoft Office Products Configure and maintain Firewalls and VPN connections Work with Antivirus solutions Willingness to work closely with end-users to troubleshoot cloud, virtual desktop, local hardware, and peripheral devices Applies quality control and quality assurance principles Demonstrates ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence Learns quickly and works well with other members of the team to complete customer projects Knowledge, Skills And Abilities Amazon Web Services experience: VPC, EC2, Route53, Amazon WorkSpaces Office 365 tenant experience: Setup, support, administration, migrations, and maintenance Microsoft: Windows 10, Windows Server 2012/2016/2019, Office products Firewall experience: Cisco ASA and Fortinet FortiGate Wireless experience: General wireless knowledge Experience with Microsoft server operating systems and services, including Active Directory, File and Print, IIS, SQL, WSUS, permissions, and security a plus Experience with Powershell, login scripts, batch and cmd scripts a plus Experience with enterprise backup and disaster recovery technology and methodology Experience supporting customers thru a variety of contact channels including chat, email and phone Exceptional interpersonal and customer support experience required Excellent verbal and written communication skills Strong self-starting attitude Strong technical skills Qualifications Bachelor's Degree in CS/IT AWS Certified Solutions Architect – Associate or equivalent work experience Network Plus certification or equivalent work experience 3 – 4 years of related technical experience Additional Requirements And Details Willing to work in rotational shift with major coverage between 8am – 8pm EST Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.) Frequent sitting and/or standing

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are seeking a highly motivated ServiceNow expert to be part of our IT Service Management team. The ideal candidate should possess relevant experience and be ready to hit the ground running on daily administration, support, and automation of workflows utilizing the platform and its integration functionalities. Besides being the ServiceNow Subject Matter Expert, the Technical Lead ServiceNow Administrator will own and see through resolutions for requests and issues related to the platform. Core Requirements And Responsibilities Essential job functions include but are not limited to the following: Develop workflows, business rules, UI rules, form updates, and other platform features in a proficient manner to tailor ServiceNow to the needs of the organization Constantly improving workflow orchestrations with ServiceNow based on ITIL to support efficiency of incident, problem, change, task, project, and resource management Should have minimum of 3 years' experience in program/script that helps in integrating ServiceNow with different systems, perform routine automation. Collaborating with ServiceNow contacts on a regular basis and staying up to date on platform updates, upcoming new features, and pertinent security issues. Create, maintain, and monitor health of integrations with other systems including but not limited to Salesforce and Rally Upkeep a current and easily accessible Service Catalog Build and maintain up-to-date configuration management database (CMDB) using asset management in ServiceNow Monitor platform performance daily, assist end users, fix problems, and provide training when needed Make sure security and compliance are met with user roles, permissions, and data protection in ServiceNow. Adopt security best practices when designing workflow orchestration and relevant automations Continuous platform improvements include finding and fixing configuration gaps, data inconsistency problems, and unused feature correction. Follow through on all improvement-related action items Experienced or understand ServiceNow Portfolio Management. Implement, configure and support Strategic Portfolio Management in ServiceNow. Plan and carry out platform upgrades. Includes preparing for end-user impacting platform modifications or improvements Create and keep up-to-date thorough documentation for runbooks, processes, and configurations Collaborating alongside ServiceNow contacts on a regular basis is necessary to stay up to date on platform updates, upcoming new features, and pertinent security issues Conduct testing of all ServiceNow modifications in the lower environment prior to the rollout in production to enforce low-risk platform changes Periodic audit of user licenses to ensure usage is under control Partner with other teams to take advantage of any ServiceNow automation opportunity Adhere to Vertafore Change Management policies for code deployments Knowledge, Skills And Abilities Around 6 years of outstanding practical experience orchestrating workflows using ServiceNow Application Engine, establishing, and maintaining Integration Hub with other systems Advanced knowledge in forms and features for Service Catalog, Incident, Problem, Change, and Projects in ServiceNow Strong knowledge with ServiceNow Asset Management to manage CMDB Great grasp on ITIL framework and best practices Exceptional problem solver and solution focused when handling simple to complex issues Strong understanding and exposure in enforcing development lifecycle when working on ServiceNow enhancements Expert knowledge of the latest ServiceNow features Other scripting experience such as JavaScript is a plus Excellent communication interpersonal skills with ability to work with others from diverse backgrounds Established time management skills and the ability to juggle against multiple tasks with an enthusiastic sense of urgency and capability to meet deadlines Able to maintain professional composure in any situation Strong organizational and planning skills, ability to work independently to deliver consistent results Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent combination of education and working ServiceNow Administrator experience required ServiceNow Certified Systems Administrator or higher certification

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. JOB DESCRIPTION QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Identify functional risk and how it applies to test planning and test case creation Assesses risk for business/customer impact Communicate risks that are not mitigated through testing to Senior QA Analyst Provide input on user acceptance criteria Prioritizes risk and test cases with review by peers and seniors Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience Review test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria Write and checks own test cases for quality and submits test cases for review Conduct systems set-up, and maintains test environments (varies by product) Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation Participate in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes Identify bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience Open bugs based on issues found during testing and troubleshooting Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle Provide feedback on, uses cases, and updates documentation on user stories and work items Contribute to test automation scripts Complete other job duties assigned by your manager Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills, Abilities and Qualifications: BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development. 2 to 3.8 years’ experience in manual testing. Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy Strong time management and organizational skills An inherent drive to solve problems, collaborate with others and mentor team members Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Basic understanding of OOP coding concepts Knowledge of Insurance Industry Experience with CA Agile (Rally), SAFe, qTest Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions Ability to manage a broad range of deliverables in an ever-changing environment Ability to comprehend documentation clearly and effectively Ability to work effectively in a team environment Excellent verbal and written communication skills Analytical - technical aptitude for developing automation

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Job Description QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Identify functional risk and how it applies to test planning and test case creation Assesses risk for business/customer impact Communicate risks that are not mitigated through testing to Senior QA Analyst Provide input on user acceptance criteria Prioritizes risk and test cases with review by peers and seniors Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience Review test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria Write and checks own test cases for quality and submits test cases for review Conduct systems set-up, and maintains test environments (varies by product) Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation Participate in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes Identify bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience Open bugs based on issues found during testing and troubleshooting Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle Provide feedback on, uses cases, and updates documentation on user stories and work items Contribute to test automation scripts Complete other job duties assigned by your manager Knowledge, Skills, Abilities And Qualifications BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development. 2 to 3.8 years’ experience in manual testing. Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy Strong time management and organizational skills An inherent drive to solve problems, collaborate with others and mentor team members Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Basic understanding of OOP coding concepts Knowledge of Insurance Industry Experience with CA Agile (Rally), SAFe, qTest Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions Ability to manage a broad range of deliverables in an ever-changing environment Ability to comprehend documentation clearly and effectively Ability to work effectively in a team environment Excellent verbal and written communication skills Analytical - technical aptitude for developing automation

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description As a Senior Software Engineer embedded in an energetic mobile agile team of Software and QA Engineers, you will lead the team in creating mobile software products utilizing state of the art technologies. You will be hands on, involved in designing mobile applications and flexible services that expose core capabilities to different applications and user bases, and leading teams to achieve the vision through active mentoring, technical decision-making, and facilitating company-wide collaboration. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and fun. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Responsible for developing new features and supporting/bug fixing existing features Responsible for production Troubleshoot issues across the whole stack - OS, DB, applications, JavaScript, and network Share what they know by mentoring other team members Closely follow industry trends and the open source community Qualifications 3.5 to 5 year experience in Java technologies at least 3 years minimum as Java full stack developer with React JS. Hands on working in Java, React JS. Experience in implementing Microservices and API Architecture Experience in writing unit test case Strong in writing and analysis complex SQL queries Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Good to have Kotlin Java and preferably Angular. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level oftrustandsecuritythat insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Experience – 6-10 years’ experience We are looking for candidates with following experience – IMS (Vertafore) experience P&C – PAS, Billing, Claims Broker & MGA (Managing General Agent) Experience Thanks & Regards, Yasaswini Gurram

Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 2+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are seeking a highly motivated ServiceNow expert to be part of our IT Service Management team. The ideal candidate should possess relevant experience and be ready to hit the ground running on daily administration, support, and automation of workflows utilizing the platform and its integration functionalities. Besides being the ServiceNow Subject Matter Expert, the Technical Lead ServiceNow Administrator will own and see through resolutions for requests and issues related to the platform. Core Requirements and Responsibilities: Essential job functions include but are not limited to the following: Develop workflows, business rules, UI rules, form updates, and other platform features in a proficient manner to tailor ServiceNow to the needs of the organization Constantly improving workflow orchestrations with ServiceNow based on ITIL to support efficiency of incident, problem, change, task, project, and resource management Should have minimum of 3 years' experience in program/script that helps in integrating ServiceNow with different systems, perform routine automation. Collaborating with ServiceNow contacts on a regular basis and staying up to date on platform updates, upcoming new features, and pertinent security issues. Create, maintain, and monitor health of integrations with other systems including but not limited to Salesforce and Rally Upkeep a current and easily accessible Service Catalog Build and maintain up-to-date configuration management database (CMDB) using asset management in ServiceNow Monitor platform performance daily, assist end users, fix problems, and provide training when needed Make sure security and compliance are met with user roles, permissions, and data protection in ServiceNow. Adopt security best practices when designing workflow orchestration and relevant automations Continuous platform improvements include finding and fixing configuration gaps, data inconsistency problems, and unused feature correction. Follow through on all improvement-related action items Experienced or understand ServiceNow Portfolio Management. Implement, configure and support Strategic Portfolio Management in ServiceNow. Plan and carry out platform upgrades. Includes preparing for end-user impacting platform modifications or improvements Create and keep up-to-date thorough documentation for runbooks, processes, and configurations Collaborating alongside ServiceNow contacts on a regular basis is necessary to stay up to date on platform updates, upcoming new features, and pertinent security issues Conduct testing of all ServiceNow modifications in the lower environment prior to the rollout in production to enforce low-risk platform changes Periodic audit of user licenses to ensure usage is under control Partner with other teams to take advantage of any ServiceNow automation opportunity Adhere to Vertafore Change Management policies for code deployments Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Around 6 years of outstanding practical experience orchestrating workflows using ServiceNow Application Engine, establishing, and maintaining Integration Hub with other systems Advanced knowledge in forms and features for Service Catalog, Incident, Problem, Change, and Projects in ServiceNow Strong knowledge with ServiceNow Asset Management to manage CMDB Great grasp on ITIL framework and best practices Exceptional problem solver and solution focused when handling simple to complex issues Strong understanding and exposure in enforcing development lifecycle when working on ServiceNow enhancements Expert knowledge of the latest ServiceNow features Other scripting experience such as JavaScript is a plus Excellent communication interpersonal skills with ability to work with others from diverse backgrounds Established time management skills and the ability to juggle against multiple tasks with an enthusiastic sense of urgency and capability to meet deadlines Able to maintain professional composure in any situation Strong organizational and planning skills, ability to work independently to deliver consistent results Qualifications : Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent combination of education and working ServiceNow Administrator experience required ServiceNow Certified Systems Administrator or higher certification

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description As a Senior Software you will be working within an energetic agile team implementing solutions that support a wide range of customers. You will develop high quality web-based applications for new and existing features. You will also have the opportunity to bring your creative ideas to the table to deliver better solutions to our users. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Responsible for developing new features and supporting/bug fixing existing features Responsible for production Troubleshoot issues across the whole stack - OS, DB, applications (.NET, EF), WebAPI services, JavaScript, and UI (Angular/React) Share what they know by mentoring other team members Closely follow industry trends and the open source community Knowledge, Skills And Abilities Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Qualifications Have an intense passion for building software and mentoring their teams Are very strong in both design and implementation at an enterprise level 3.5 to 5 years of professional experience with .NET and common frameworks(OOPs, C#, JavaScript, ASP.NET, MVC, WebAPI/Rest API, IIS, SQL, Git) Can work advanced database magic with relational SQL databases Are in-tune with high performance and high availability design/programming Have experience in security best practices for software and data platforms Design 'perfect-fit' solutions with engineering teams and business units to drive business growth and customer delight Enjoy solving problems through the entire application stack Are interested and capable of learning other programming languages as needed.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Qualifications : We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We love Product Analysts who: Clearly communicate their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We really like it when they: Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe)

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Qualifications We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We Love Product Analysts Who Clearly communicate their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We Really Like It When They Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe)

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Review, analyze, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts Liaising between technology teams, support teams and business units Using standard templates and natural language to develop requirement specifications Serving as a channel between the internal-external customers and the software development team through which requirements flow Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required Analyzing information from surveys and workshops, task analysis, and business process description Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems. Delivering work products throughout the project life cycle Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications This position works closely with the Solution Consultant team to analyze requirements and assist the technical team in configuring system solutions. The Business Analyst will also support walkthroughs of configured solutions and data setup items in collaboration with the Solution Consultant team. Additionally, the role includes preparing demo scripts for solution use cases to effectively showcase the configured functionality to stakeholders and prospects. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Involving in preparation of necessary technical documents, as SRS (Software Requirement Specifications), High level / Low level design documents, Use Cases etc., Should have experience in Gap Analysis. Should have experience using tools like MS VISIO, Rational Rose etc. Proficiency in UML Excellent documentation skills. Good knowledge on SDLC Excellent written and verbal communication skills Qualifications : Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience Additional Requirements and Details: Travel required up to 10% of the time. Located and working from an office location. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description Review, analyze, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts Liaising between technology teams, support teams and business units Using standard templates and natural language to develop requirement specifications Serving as a channel between the internal-external customers and the software development team through which requirements flow Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required Analyzing information from surveys and workshops, task analysis, and business process description Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems. Delivering work products throughout the project life cycle Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications This position works closely with the Solution Consultant team to analyze requirements and assist the technical team in configuring system solutions. The Business Analyst will also support walkthroughs of configured solutions and data setup items in collaboration with the Solution Consultant team. Additionally, the role includes preparing demo scripts for solution use cases to effectively showcase the configured functionality to stakeholders and prospects. Knowledge, Skills And Abilities Involving in preparation of necessary technical documents, as SRS (Software Requirement Specifications), High level / Low level design documents, Use Cases etc., Should have experience in Gap Analysis. Should have experience using tools like MS VISIO, Rational Rose etc. Proficiency in UML Excellent documentation skills. Good knowledge on SDLC Excellent written and verbal communication skills Qualifications Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience Additional Requirements And Details Travel required up to 10% of the time. Located and working from an office location. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. SSE Dotnet Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.

Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 2+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. DevOps II JD Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Does building out a top-tier DevOps team, and everything that comes with it, sound intriguing? DevOps senior software engineer/team lead embedded in an energetic DevOps agile team. Our DevOps teams are tightly coupled and integrated with the culture, tools, practices and patterns of the rest of our software engineering organization. They not only “keep the lights on” for our systems and networks, but also empower our other development teams with cutting edge tools and capabilities to bring Vertafore products to market as quickly as possible. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: You will lead the team in building out our continuous delivery infrastructure and processes for all our products utilizing state of the art technologies. You will be hands on leading the architecture and design of the frameworks for the automated continuous deployment of application code, the operational and security monitoring and care of the infrastructure and software platforms. You and your team will serve as the liaison between the agile development teams, SaaS operations, and external cloud providers for deployment, operational efficiency, security, and business continuity. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills, Abilities and Qualifications: Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience 2 – 3.8 years professional experience in DevOps Have excellent communication and interpersonal skills and ability to work with other developers, business analysts, testing specialists and product owners to create stellar software products Have a strong sense of ownership. Strong diagnostic, analytical, and design skills. Closely follow industry trends and the open source community, identifying and proactively advocating for cutting edge tools that would optimize operational performance and/or reduce operating costs. Have experience in regulated environments. Care about quality and know what it means to ship high quality code and infrastructure. Be curious and avid learner Communicate clearly to explain and defend design decisions. Self-motivated and excellent problem-solvers. Driven to improve, personally and professionally. Mentor and inspire others to raise the bar for everyone around them. Love to collaborate with their peers, designing pragmatic solutions. Operate best in a fast-paced, flexible work environment. Experience with Agile software development. Experience in mission critical Cloud operations and/or DevOps engineering Have experience with AWS technologies and/or developing with Distributed Systems using Ansible, Puppet, or Jenkins. Strong understanding and experience working with Windows, Unix and Linux operating systems; specifically troubleshooting and providing administration. Have experience with operating and tuning relational and NoSQL databases Strong experience with Terraform, Jenkins. Have experience with performing support and administrative tasks within Amazon Web Services (AWS), Azure, OpenStack, or other cloud infrastructure technologies. Proficiency in managing systems within multiple sites including fail-over redundancy & autoscaling (knowledge of best practices and IT operations in an always-up, always-available service). Have experience deploying, maintaining and managing secure systems. A background in software development, preferably Web applications. Proficient in monitoring and logging tools such as ELK Stack (Elasticsearch, Logstash, and Kibana). Have experience with build & deploy tools (Jenkins). Have knowledge of IP networking, VPN's, DNS, load balancing and firewalling. Enjoy solving problems through the entire application stack. Have been on the front lines of production outages, both working to resolve the outage as well as root-cause the problem and provide long-term resolution or early identification strategies