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3.0 years
0 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are seeking a highly motivated ServiceNow expert to be part of our IT Service Management team. The ideal candidate should possess relevant experience and be ready to hit the ground running on daily administration, support, and automation of workflows utilizing the platform and its integration functionalities. Besides being the ServiceNow Subject Matter Expert, the Technical Lead ServiceNow Administrator will own and see through resolutions for requests and issues related to the platform. Core Requirements and Responsibilities: Essential job functions include but are not limited to the following: Develop workflows, business rules, UI rules, form updates, and other platform features in a proficient manner to tailor ServiceNow to the needs of the organization Constantly improving workflow orchestrations with ServiceNow based on ITIL to support efficiency of incident, problem, change, task, project, and resource management Should have minimum of 3 years' experience in program/script that helps in integrating ServiceNow with different systems, perform routine automation. Collaborating with ServiceNow contacts on a regular basis and staying up to date on platform updates, upcoming new features, and pertinent security issues. Create, maintain, and monitor health of integrations with other systems including but not limited to Salesforce and Rally Upkeep a current and easily accessible Service Catalog Build and maintain up-to-date configuration management database (CMDB) using asset management in ServiceNow Monitor platform performance daily, assist end users, fix problems, and provide training when needed Make sure security and compliance are met with user roles, permissions, and data protection in ServiceNow. Adopt security best practices when designing workflow orchestration and relevant automations Continuous platform improvements include finding and fixing configuration gaps, data inconsistency problems, and unused feature correction. Follow through on all improvement-related action items Experienced or understand ServiceNow Portfolio Management. Implement, configure and support Strategic Portfolio Management in ServiceNow. Plan and carry out platform upgrades. Includes preparing for end-user impacting platform modifications or improvements Create and keep up-to-date thorough documentation for runbooks, processes, and configurations Collaborating alongside ServiceNow contacts on a regular basis is necessary to stay up to date on platform updates, upcoming new features, and pertinent security issues Conduct testing of all ServiceNow modifications in the lower environment prior to the rollout in production to enforce low-risk platform changes Periodic audit of user licenses to ensure usage is under control Partner with other teams to take advantage of any ServiceNow automation opportunity Adhere to Vertafore Change Management policies for code deployments Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Around 6 years of outstanding practical experience orchestrating workflows using ServiceNow Application Engine, establishing, and maintaining Integration Hub with other systems Advanced knowledge in forms and features for Service Catalog, Incident, Problem, Change, and Projects in ServiceNow Strong knowledge with ServiceNow Asset Management to manage CMDB Great grasp on ITIL framework and best practices Exceptional problem solver and solution focused when handling simple to complex issues Strong understanding and exposure in enforcing development lifecycle when working on ServiceNow enhancements Expert knowledge of the latest ServiceNow features Other scripting experience such as JavaScript is a plus Excellent communication interpersonal skills with ability to work with others from diverse backgrounds Established time management skills and the ability to juggle against multiple tasks with an enthusiastic sense of urgency and capability to meet deadlines Able to maintain professional composure in any situation Strong organizational and planning skills, ability to work independently to deliver consistent results Qualifications : Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent combination of education and working ServiceNow Administrator experience required ServiceNow Certified Systems Administrator or higher certification
Posted 23 hours ago
3.5 - 5.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description As a Senior Software you will be working within an energetic agile team implementing solutions that support a wide range of customers. You will develop high quality web-based applications for new and existing features. You will also have the opportunity to bring your creative ideas to the table to deliver better solutions to our users. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Responsible for developing new features and supporting/bug fixing existing features Responsible for production Troubleshoot issues across the whole stack - OS, DB, applications (.NET, EF), WebAPI services, JavaScript, and UI (Angular/React) Share what they know by mentoring other team members Closely follow industry trends and the open source community Knowledge, Skills And Abilities Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Qualifications Have an intense passion for building software and mentoring their teams Are very strong in both design and implementation at an enterprise level 3.5 to 5 years of professional experience with .NET and common frameworks(OOPs, C#, JavaScript, ASP.NET, MVC, WebAPI/Rest API, IIS, SQL, Git) Can work advanced database magic with relational SQL databases Are in-tune with high performance and high availability design/programming Have experience in security best practices for software and data platforms Design 'perfect-fit' solutions with engineering teams and business units to drive business growth and customer delight Enjoy solving problems through the entire application stack Are interested and capable of learning other programming languages as needed.
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Qualifications : We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We love Product Analysts who: Clearly communicate their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We really like it when they: Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe)
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Qualifications We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We Love Product Analysts Who Clearly communicate their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We Really Like It When They Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe)
Posted 1 week ago
50.0 years
5 - 9 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Review, analyze, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts Liaising between technology teams, support teams and business units Using standard templates and natural language to develop requirement specifications Serving as a channel between the internal-external customers and the software development team through which requirements flow Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required Analyzing information from surveys and workshops, task analysis, and business process description Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems. Delivering work products throughout the project life cycle Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications This position works closely with the Solution Consultant team to analyze requirements and assist the technical team in configuring system solutions. The Business Analyst will also support walkthroughs of configured solutions and data setup items in collaboration with the Solution Consultant team. Additionally, the role includes preparing demo scripts for solution use cases to effectively showcase the configured functionality to stakeholders and prospects. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Involving in preparation of necessary technical documents, as SRS (Software Requirement Specifications), High level / Low level design documents, Use Cases etc., Should have experience in Gap Analysis. Should have experience using tools like MS VISIO, Rational Rose etc. Proficiency in UML Excellent documentation skills. Good knowledge on SDLC Excellent written and verbal communication skills Qualifications : Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience Additional Requirements and Details: Travel required up to 10% of the time. Located and working from an office location. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Posted 1 week ago
50.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description Review, analyze, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts Liaising between technology teams, support teams and business units Using standard templates and natural language to develop requirement specifications Serving as a channel between the internal-external customers and the software development team through which requirements flow Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required Analyzing information from surveys and workshops, task analysis, and business process description Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems. Delivering work products throughout the project life cycle Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications This position works closely with the Solution Consultant team to analyze requirements and assist the technical team in configuring system solutions. The Business Analyst will also support walkthroughs of configured solutions and data setup items in collaboration with the Solution Consultant team. Additionally, the role includes preparing demo scripts for solution use cases to effectively showcase the configured functionality to stakeholders and prospects. Knowledge, Skills And Abilities Involving in preparation of necessary technical documents, as SRS (Software Requirement Specifications), High level / Low level design documents, Use Cases etc., Should have experience in Gap Analysis. Should have experience using tools like MS VISIO, Rational Rose etc. Proficiency in UML Excellent documentation skills. Good knowledge on SDLC Excellent written and verbal communication skills Qualifications Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience Additional Requirements And Details Travel required up to 10% of the time. Located and working from an office location. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Posted 1 week ago
0 years
5 - 8 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. SSE Dotnet Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.
Posted 1 week ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 2+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine
Posted 2 weeks ago
2.0 - 3.8 years
5 - 7 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. DevOps II JD Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Does building out a top-tier DevOps team, and everything that comes with it, sound intriguing? DevOps senior software engineer/team lead embedded in an energetic DevOps agile team. Our DevOps teams are tightly coupled and integrated with the culture, tools, practices and patterns of the rest of our software engineering organization. They not only “keep the lights on” for our systems and networks, but also empower our other development teams with cutting edge tools and capabilities to bring Vertafore products to market as quickly as possible. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: You will lead the team in building out our continuous delivery infrastructure and processes for all our products utilizing state of the art technologies. You will be hands on leading the architecture and design of the frameworks for the automated continuous deployment of application code, the operational and security monitoring and care of the infrastructure and software platforms. You and your team will serve as the liaison between the agile development teams, SaaS operations, and external cloud providers for deployment, operational efficiency, security, and business continuity. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills, Abilities and Qualifications: Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience 2 – 3.8 years professional experience in DevOps Have excellent communication and interpersonal skills and ability to work with other developers, business analysts, testing specialists and product owners to create stellar software products Have a strong sense of ownership. Strong diagnostic, analytical, and design skills. Closely follow industry trends and the open source community, identifying and proactively advocating for cutting edge tools that would optimize operational performance and/or reduce operating costs. Have experience in regulated environments. Care about quality and know what it means to ship high quality code and infrastructure. Be curious and avid learner Communicate clearly to explain and defend design decisions. Self-motivated and excellent problem-solvers. Driven to improve, personally and professionally. Mentor and inspire others to raise the bar for everyone around them. Love to collaborate with their peers, designing pragmatic solutions. Operate best in a fast-paced, flexible work environment. Experience with Agile software development. Experience in mission critical Cloud operations and/or DevOps engineering Have experience with AWS technologies and/or developing with Distributed Systems using Ansible, Puppet, or Jenkins. Strong understanding and experience working with Windows, Unix and Linux operating systems; specifically troubleshooting and providing administration. Have experience with operating and tuning relational and NoSQL databases Strong experience with Terraform, Jenkins. Have experience with performing support and administrative tasks within Amazon Web Services (AWS), Azure, OpenStack, or other cloud infrastructure technologies. Proficiency in managing systems within multiple sites including fail-over redundancy & autoscaling (knowledge of best practices and IT operations in an always-up, always-available service). Have experience deploying, maintaining and managing secure systems. A background in software development, preferably Web applications. Proficient in monitoring and logging tools such as ELK Stack (Elasticsearch, Logstash, and Kibana). Have experience with build & deploy tools (Jenkins). Have knowledge of IP networking, VPN's, DNS, load balancing and firewalling. Enjoy solving problems through the entire application stack. Have been on the front lines of production outages, both working to resolve the outage as well as root-cause the problem and provide long-term resolution or early identification strategies
Posted 3 weeks ago
10.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are seeking a highly skilled Sr. Tech Lead - Full Stack (Java & React) for the Certificate product development. This role requires in-depth knowledge of Java for back-end development and React for front-end development, with the ability to work across the full stack. As a Sr. Tech Lead, you will drive technical directions, oversee development, mentor a team of developers, and ensure that solutions are scalable, performant, and meet high-quality standards. Key Responsibilities Essential job functions included but are not limited to the following: Technical Leadership: Lead and oversee the design, development, and implementation of full-stack solutions for the Certificate project using Java and React. Architecture & Design: Define and guide the architectural patterns, including microservices architecture for the back end and component-based architecture for the front end. Full-Stack Development: Participate in hands-on coding across the front-end (React) and back-end (Java/Spring Boot) layers, ensuring code quality, scalability, and maintainability. Collaboration: Work closely with cross-functional teams, including product managers, UI/UX designers, QA engineers, and DevOps teams, to deliver high-quality software. Code Reviews & Best Practices: Conduct code reviews, enforce coding standards, and ensure adherence to best practices, design patterns, and performance optimizations. Mentorship: Mentor and guide junior and mid-level developers, providing technical oversight and problem-solving assistance. DevOps & Deployment: Collaborate with DevOps teams to define deployment pipelines, CI/CD practices, and automation to improve the efficiency of development and delivery. Innovation & Continuous Improvement: Stay updated with the latest in full-stack technologies and frameworks and integrate new practices into the project. Required Technical Skills Back-End Development (Java): Java (8+): Expertise in Java 8+ and its modern features (e.g., Streams, Lambda expressions, Optional, Functional interfaces). Hands-on experience building enterprise-grade applications using Java. Spring Framework: Proficiency in Spring Boot for building microservices and RESTful APIs. Experience with Spring Core, Spring MVC, Spring Data, and Spring Security. Understanding of dependency injection and aspect-oriented programming (AOP). Microservices Architecture: Expertise in designing and developing microservices using Spring Boot, adhering to best practices like service discovery, load balancing, and fault tolerance. Familiarity with tools like Spring Cloud, Netflix OSS, and Kubernetes for microservices orchestration. Kafka (Event Streaming & Messaging): Experience with Apache Kafka for building distributed, event-driven systems. Proficiency in using Kafka for real-time data streaming, event sourcing, and message-based communication between microservices. Database Management: Strong knowledge of SQL/NoSQL databases like MySQL, PostgreSQL, MongoDB, or Cassandra. Experience with JPA/Hibernate for ORM and understanding of database optimization techniques, query performance tuning, and designing efficient data models. APIs & Integrations: Proficiency in designing RESTful APIs and working with API specifications and documentation tools like Swagger/OpenAPI. Experience with OAuth 2.0, JWT for authentication and authorization mechanisms. Front-End Development (React / Angular): React/ Angular: Strong knowledge of React, including new features like Concurrent Rendering and Automatic Batching. Expertise in building and optimizing applications with React functional components and leveraging React Hooks for state and side effects management (e.g., useState, useEffect, useCallback, useMemo). Provider in React & Context API: Experience with setting up Context Providers and effectively using React Context API for managing and passing data across component trees without prop drilling. React Query: Proficiency in using React Query for efficient data fetching, caching, and synchronizing server state in React applications. Formik & Yup Validation: Strong experience in building and managing forms in React using Formik, including handling complex form states and validations. Expertise in using Yup for schema-based validation of forms, ensuring comprehensive client-side form validation. TypeScript: Strong hands-on experience with TypeScript for building type-safe React applications. Deep understanding of TypeScript features like interfaces, generics, type inference, and modules for ensuring code reliability and scalability. HTML/CSS & UI Frameworks: HTML/CSS: Strong understanding of semantic HTML and modern CSS for responsive web design. MaterialUI & Tailwind CSS: Experience with MaterialUI and Tailwind CSS for building modern, user-friendly, and scalable UI components. Full-Stack Development: Node.js & Express (Optional but Preferred): Familiarity with Node.js and Express for building lightweight back-end services or integrating with Java-based microservices. Version Control & CI/CD: Proficiency with Git and working with branching strategies such as GitFlow. Experience setting up CI/CD pipelines using tools like Jenkins or GitLab CI, ensuring automated testing and seamless deployments. Testing: Familiarity with Playwright or Selenium for end-to-end testing. Performance & Security: Performance Optimization: Experience with optimizing application performance, including JVM tuning, caching strategies, and improving query performance in databases. Security Best Practices: Strong understanding of security best practices for both front-end and back-end, including secure coding, protecting APIs, and using libraries like Spring Security for authentication and authorization. Soft Skills: Leadership & Communication: Strong leadership and decision-making abilities, with a proven track record of leading teams in delivering complex, high-quality software solutions. Excellent communication skills to work effectively with global teams and non-technical stakeholders. Problem-Solving & Innovation: Ability to approach problems creatively and analytically, ensuring continuous improvements in the software development lifecycle. Collaboration Tools: Proficiency in using tools like JIRA and Teams to manage Agile workflows and communicate effectively across global teams. Agile Methodologies: Experience working in Agile/Scrum environments, actively participating in sprint planning, retrospectives, and iterative development cycles. Qualifications Bachelor’s or master’s degree in computer science, Engineering, or a related field. Have an intense passion for building software and mentoring their teams. Are very strong in both design and implementation at an enterprise level. 10 - 15 years of professional experience with the above-mentioned tech stack. Are in-tune with high performance and high availability design/programming. Have experience in security best practices for software and data platforms. Design 'perfect-fit' solutions with engineering teams and business units to drive business growth and customer delight. Enjoy solving problems through the entire application stack. Are interested and capable of learning other programming languages as needed.
Posted 3 weeks ago
8.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Job Description As an Architect on the Vertafore Distribution and Compliance Management architecture team, you will provide technical direction, development, integration between different systems and technologies and support for the organization’s objectives. Our team fosters collaboration, innovation, integrity, mentorship, and commitment to success. As an Architect, you will drive the technical vision, design, and implementation of complex, enterprise-scale solutions on the Microsoft technology stack & Java platform and integrations between systems. You will work closely with cross-functional teams to deliver high-quality, scalable, and secure solutions that meet business needs. The position offers the opportunity to interact with and influence all levels of the organization; communicating in a voice each understands is critical. In this role, you will work with Development, Product Management, and stakeholders both internal and external to the organization to formulate, guide, and disseminate our technical vision. As a hands-on architect, you will work with development teams to implement and design the next generation Platform for our products. You will provide technical leadership, active mentoring, technical decision-making, and development. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Lead the design, architecture, and delivery of enterprise solutions built on Microsoft platforms, including .NET, SQL Server, Java architectures. Define system architecture, technical design, and integration strategies across applications, data, and infrastructure Provide support for existing products and developing new products Coordinate with software development teams in designing and implementing pragmatic and best-fit solutions Provide technical leadership and mentorship to development teams, ensuring the highest quality of code and architecture Mentor other software engineers & assist managers in analyzing technical requirements and design Evaluate and recommend tools, technologies, and processes ensuring highest quality product platform Collaborate with business stakeholders and technical teams to gather requirements, understand business goals, and deliver solutions that meet organizational needs Design and implement solutions to optimize performance, scalability, DevOps, and availability of cloud-based services Stay up to date with the latest Microsoft/Java technologies, industry trends, and best practices, and ideas to incorporate them into designs. Troubleshoot code problems quickly and efficiently Assist in development, training, and creating architectural documents Knowledge, Skills And Abilities 8+ years of hands-on experience in designing, developing, and deploying solutions using Microsoft technologies, SQL, data, and integrations. Extensive experience with .NET, C#, SQL Server, DevOps, and related tools, development and technologies. Strong Knowledge of technologies such as JavaScript, JQuery/CSS, React or Angular. Experience and exposure to Java platform tools & development Experience in building integrations between different platforms such as Microsoft and Java using APIs and messaging queues such as Kafka. Strong understanding of cloud-based architectures, microservices, serverless, and containerization Proficiency in software design patterns (e.g., MVC, Event-Driven Architecture) and enterprise application design Knowledge of security best practices for cloud environments (static/dynamic scans, encryption, and data protection) and compliance requirements. Highly proficient in communicating technical issues with developers, product owners, executives, and other stakeholders Able to express complex concepts in plain language for greater understanding across teams / departments Knowledge and interest in DevOps-oriented processes and toolsets Solid experience in the administration and performance tuning of application stacks Knowledge in Agile methodologies and DevOps practices, including CI/CD pipelines and automated testing Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
Posted 4 weeks ago
6.0 years
0 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION As a Sr Technical Lead for SRE Software Engineering team, you will shape and improve the experience of key Vertafore customers. You will work cross-functionally across Vertafore, including Customer Support, Account Management, Product Management and Product Development to help guide customers and also contribute to the future growth of your team. You will work with a fast-paced, skilled team of business analysts, conversion engineers, developers and quality assurance engineers across multiple high-profile projects with development responsibility of assigned projects. Much of your success in this role will be dependent upon timely, clear, concise and effective verbal and written communication along with development of solutions that fully meet customer expectations with no/minimal defects or rework. Although not a primary duty compared to developing and supporting code, a software engineer at Vertafore also works directly with customers as part of a cross-functional team, which means you need to be a proactive self-starter, able to multi-task in a fast-paced environment and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Design, develop, and maintain scalable and efficient applications using C#/.NET, Java, and Python. Collaborate with cross-functional teams to define, design, and ship new features. Ensure optimal performance, quality, and responsiveness of applications. Identify and resolve bottlenecks and bugs. Maintain code quality, organization, and automation. Participate in code reviews and promote a culture of continuous improvement. Stay current with the latest industry trends and technologies. Innovate and craft clean, maintainable code. Confidently communicate technical concepts to others and recommend appropriate solutions, whether custom or a mix of custom and core Vertafore products. Assist product owners by reviewing request information and documenting solution designs that align with customer expectations and business objectives. Document, architect, and develop forward-thinking technical specifications and solutions based on business requirements. Optimize query performance and tune indexes. Develop automated deployment solutions as needed. Deploy solutions in non-production environments and assist with Vertafore production releases. Work in small teams, completing tasks efficiently with minimal supervision. Mentor and lead junior developers and provide proactive feedback to senior leadership. Drive and manage design conversations for features based on business needs. Create and define valuable artifacts and documents for the team and external stakeholders. Introduce new approaches, languages, and technologies into the team as applicable. Develop new features and support/bug fix existing ones. Ensure the quality of code within the team, whether written or reviewed. Contribute to defining and enforcing software development procedures, standards, and methodologies. Act as a role model and mentor for other team members, both technically and culturally. Follow industry trends and engage with the open-source community. Interact with stakeholders to gather insights and translate technical concepts. Roll out comprehensive monitoring software and be able to respond to incident alerts with solutions. Lead incident calls until resolution in place. Part of on-call rotations. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Minimum 6 years of professional experience with Java/Springboot or C#/.NET and common frameworks. Professional Experience with React, and any other similar technology. Experience working in an Agile environment required. 5+ years of experience in security best practices for software and data platforms required. 5+ years of experience with Restful APIs required. 5+ years of experience with design, architecture, and implementation at an enterprise level required. 5+ years of experience with database technologies (e.g., PostgreSQL, SQLServer, Oracle, etc.) 8++ years of experience supporting applications built on Windows and Linux in non-cloud and cloud technologies. Familiar with modern monitoring tool such as Dynatrace. Good grasp of code repository such Gitlab. Good understanding of Information Technology Infrastructure Library (ITIL) is highly preferred. Qualifications: BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of Three years as a Technical lead with application support and Cloud site reliability engineering background. *Regarding degree requirements, please do not adjust the language regarding degrees; there are legal reasons for wording it as reflected above. Additional Requirements and Details: Need to be flexible to work odd-hours/rotation shifts and weekends to support incidents, releases, maintenance activities and large project go-lives.
Posted 1 month ago
16.0 years
0 Lacs
Greater Hyderabad Area
On-site
We are looking for a dynamic Senior Manager of Development to lead multiple product teams at Vertafore India. In this role, you will be responsible for the complete delivery process, ensuring technical excellence, fostering high team engagement, and aligning with both product and business objectives. This is a techno-functional leadership position that requires close collaboration with cross-functional stakeholders in both India and the US. Key Responsibilities: People and Delivery Leadership: Lead multiple Scrum teams with direct accountability for delivery outcomes. Mentor and develop principal engineer, senior tech leads, tech leads, senior engineers and QAs. Drive execution of PI objectives, roadmaps, and release plans in collaboration with Product Managers. Manage team performance, provide regular feedback, and build a high-performance culture. Technical/Product Oversight Ensure scalable, secure, and maintainable solutions by enforcing high engineering standards. Review and guide architectural decisions across modules/products. Promote continuous improvement in code quality, CI/CD, testing, and DevOps. Support modernization efforts including cloud migration, API-first design, and UI/UX revamps. Stakeholder And Cross-Geo Collaboration Collaborate closely with US counterparts, including Product Owners, Architects, and QA teams. Serve as the primary point of contact for India regarding your product suite, owning escalations and delivery metrics. Foster strong relationships across business and support teams. Operational And Strategic Contributions Monitor and improve KPIs: velocity, quality, predictability, and team health. Own hiring, retention, and skill development strategies. Contribute to organizational initiatives like innovation, knowledge sharing, and transformation programs. Required Skills And Qualifications 12–16 years of experience in software development, with at least 4–6 years in a managerial role. Proven experience managing multiple Scrum teams or products simultaneously. Strong technical background in .NET framework, including .NET Core, ASP.NET, C#, SQL Server, and cloud platforms (preferably AWS). Experience in product-based development and enterprise-grade SaaS systems is highly desirable. Excellent understanding of Agile, DevOps, and CI/CD principles. Strong analytical, decision-making, and communication skills. Ability to work in a fast-paced and globally distributed environment. Qualifications B.E./MCA/MTech.
Posted 1 month ago
6.0 - 8.0 years
4 - 9 Lacs
Gurgaon
On-site
Senior Business Analyst (P&C) Gurgaon | Insurance (Property & Casualty) Job Code #0000961 Experience: 6-8 Years Job Summary We are seeking a mid-level Business Analyst with 6-8 years of direct experience in implementing core P&C insurance software suites. The ideal candidate will have a strong understanding of policy management, billing, and accounting modules, with additional experience in Quote Rating & Submissions and Policy Lifecycle workflows being highly desirable. This role requires proficiency in business process analysis, requirements gathering, and collaboration with both technical teams and business stakeholders, and is ideal for someone who thrives in a techno-functional environment, blending business acumen with technical expertise, particularly in insurance software and data. Job Responsibilities Lead and facilitate requirements gathering and business discovery sessions with US-based clients for insurance processes. Conduct requirements analysis and gap assessments against core system capabilities. Develop detailed BRDs and Functional Specifications. Design insurance workflow solutions aligned with client business needs. Facilitate the configuration and maintenance of insurance workflows and forms in pre-built policy and claims applications. Engage in the implementation of insurance software, ensuring alignment with business needs. Provide technical expertise at a database level, focusing on data understanding and querying. Document system integration requirements and support interface mapping activities. Work on integrating core insurance applications to other applications, insurance rates, databases, APIs. Analyze data mappings and perform triage of data-related errors and integration issues. Collaborate closely with both technical and non-technical stakeholders to ensure accurate translation of business requirements into system design. Assist and collaborate in business functional testing and support client’s User Acceptance Testing (UAT) initiatives. Essential Skills Prior experience with configuration or implementation methodologies of packaged US-based insurance products. Strong domain knowledge in policy issuance, billing, accounting, and policy lifecycle workflows. Familiarity with Quote Rating & Submissions processes and their impact on downstream modules. Hands-on experience with at least one major P&C insurance core suite (e.g., Insurity, Duckcreek, Majesco, Insuresoft, Guidewire, Vertafore MGA Systems, Origami). Proficiency in writing BRDs, functional specifications, workflow designs, and user stories. Experience with SQL for querying and data validation. Strong communication skills with the ability to interface directly with clients. Ability to work in cross-functional implementation teams involving configuration analysts, testers, developers, and client SMEs. Strong knowledge of software development life cycle (SDLC) and methodologies such as Scrum and Waterfall. Desirable Skills Experience with commercial lines in insurance will be a plus. Education Requirements Insurance certifications (e.g., AINS, CPCU) are a plus. Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Posted 1 month ago
3.0 years
2 - 10 Lacs
Chennai
On-site
Job Summary: We are looking for a Business Analyst with deep expertise in the insurance domain to join our growing team. The ideal candidate will have hands-on experience with wholesale insurance processes, Vertafore products (such as AIM and AMS), and document management workflows. You will play a critical role in gathering, analyzing, and validating business requirements and supporting technology implementations across insurance platforms. Key Responsibilities: Elicit, analyze, and document business and functional requirements from stakeholders across underwriting, claims, and policy servicing areas. Map end-to-end processes related to submissions, policy issuance, endorsements, renewals, and binders. Collaborate with business users and technical teams to translate requirements into system functionalities, user stories, or specifications. Work closely with clients or internal stakeholders to understand regulatory needs, broker-carrier workflows, and E&S market dynamics. Participate in system implementations, particularly involving Vertafore AIM, AMS, and ImageRight. Optimize document and workflow automation systems while ensuring regulatory compliance. Support UAT planning and execution, prepare process documentation, and contribute to training and rollout plans. Qualifications: Bachelor’s degree in Business, Insurance, or related field. Master’s degree or certifications (CBAP, AINS, etc.) preferred. 3–7+ years of experience as a Business Analyst within the insurance industry (E&S or Wholesale preferred). Hands-on experience with Vertafore products (AIM, AMS) and ImageRight is highly desirable. Strong understanding of E&S workflows, regulatory nuances, and broker-carrier relationships. Excellent analytical, communication, and stakeholder engagement skills. Experience in both Agile and Waterfall delivery models Job Type: Full-time Pay: ₹246,022.81 - ₹1,044,914.33 per year Work Location: In person
Posted 1 month ago
4.0 years
2 - 5 Lacs
Ahmedabad
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications: Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine
Posted 1 month ago
0 years
0 Lacs
India
On-site
🚨 We're Hiring Insurance Sales Agents (Personal & Commercial Lines) Are you a go-getter with a passion for insurance and sales? Join our dynamic team and make an impact by helping clients protect what matters most. 🔍 Role Responsibilities 🔹 Prospect and engage leads for personal & commercial insurance policies 🔹 Quote, compare, and close new policies effectively 🔹 Manage policy renewals and upsell opportunities 🔹 Maintain CRM hygiene and track all interactions accurately 🔹 Ensure full compliance with insurance industry regulations 💻 Tech Skills Required Proficiency in the following tools is a must: Salesforce Applied Epic AgencyZoom Vertafore Radiusbob EZLynx PandaDoc DocuSign Outlook & Gmail Google Calendar Zoho CRM ✅ What We’re Looking For Strong communication and negotiation skills Tech-savvy with the ability to handle multiple platforms Prior experience in insurance sales is preferred Detail-oriented with a drive to succeed Interested Please share your Resume to Ganapathikumar.m@highbrowtechnology.com Show more Show less
Posted 1 month ago
0 years
0 Lacs
India
On-site
Job Role : Insurance Sales Agents for Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Analyze tasks and processes within your domain of expertise. Clearly describe, document, and annotate each step of the workflow in detail. Identify the tools, systems, and decision points involved in task execution. Domain Expertise Required : 🔹 Prospect and engage leads for personal & commercial insurance policies 🔹 Quote, compare, and close new policies effectively 🔹 Manage policy renewals and upsell opportunities 🔹 Maintain CRM hygiene and track all interactions accurately 🔹 Ensure full compliance with insurance industry regulations Tools & Technologies You May Work With: Proficiency in most of the following tools : Salesforce Applied Epic AgencyZoom Vertafore Radiusbob EZLynx PandaDoc DocuSign Outlook & Gmail Google Calendar Zoho CRM Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine Show more Show less
Posted 1 month ago
2.0 - 4.0 years
7 - 9 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Qualifications : We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web/mobile) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We love Product Analysts who: Clearly communicate and defend their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We really like it when they: Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe) THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description We are looking for a Product Analyst II to fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a product management team member embedded in energetic agile teams of Software and QA Engineers, you will serve as the interface between our customers and product managers/owners and your development teams throughout the planning and software development process. You will collaborate closely with product managers and product owners as a focused product team to address the problems/needs of internal and external customers that may be effectively resolved with technology solutions. You’ll working closely with Product Managers, Product Owners, and others to elaborate requirements and document proposed software solutions for a prioritized backlog of features and stories. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. Qualifications We need Product Analysts who: Have a strong analytic orientation and the ability to understand problems, collect data, analyze data, establish facts, and draw valid conclusions Are eager to learn to understand business drivers, future customer needs and competitive challenges Collaborate with user experience design staff on software (web/mobile) designs, Thrive on responsibility and display a drive for results Enjoy having fun, making things happen, and dreaming big Work collaboratively with others to accomplish goals Demonstrate a flare for innovation and creativity Have strong time management and organizational skills Can communicate complex concepts to all levels of an organization Write reports, business correspondence, and procedure manuals clearly and effectively Understand web and database technologies 2-4 years’ experience, preferably with business analysis for web-based software We Love Product Analysts Who Clearly communicate and defend their ideas and work Have a passion for product quality Have and understanding of experience design principles Are driven to improve, personally and professionally Operate best in a fast-paced and flexible work environment Are experienced with agile methodologies and understand the role of the Product Analyst, as well as Product Manager and Product Owner We Really Like It When They Share best practices that inspire everyone around them to raise the bar Have experience with Scaled Agile Framework (SAFe) THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Show more Show less
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description As a Sr. Software Development Engineer in Test, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our SDETs work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you are who we are looking for. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Create testing and automation strategies and approaches in alignment with overall organizational goals Write test cases Establishes overall test infrastructure, creates and coordinates test systems Coordinates testing across products and establishes best practices Reviews testing documentation provided by others on the team, providing feedback Understand Requirements – Gather and analyse performance goals, SLAs, and system use cases. Design Test Plans – Create performance test strategies and scenarios for different test types (load, stress, etc.). Develop Test scripts using tools like JMeter to build and parameterize test scripts. Execute Tests – Run performance tests simulating real user loads in a controlled environment. Monitor Systems – Track server, application, and DB metrics using tools like Dynatrace, InfluxDB, Event Viewer Logs. Analyze Results – Evaluate response times, throughput, and system behaviour to detect bottlenecks. Document results and provide clear performance reports and improvement suggestions. Collaborate with Teams – Work with developers, QA, and DevOps to resolve performance issues. Support CI/CD – Integrate performance tests into build pipelines for continuous testing. Maintain Environments – Coordinate and maintain the test environment for consistent test results. Qualifications Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience 4 to 6 years professional experience as SDET or Developer. Test automation experience with good Knowledge on JMETER, Groovy Any programming language (C# / Java/ Python Etc..) Good understanding on OOPS concepts Good Knowledge of API and load testing tools Experience using various bug tracking tools such as Rally, and test management tools such as qTest Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions Ability to manage a broad range of deliverables in an ever-changing environment Ability to communicate and work effectively with cross-functional teams Ability to comprehend documentation clearly and effectively Excellent verbal and written communication skills Good to have experience in AWS EC2 Strong time management and organizational skills Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy An inherent drive to solve problems, collaborate with others and mentor team members Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Design and architecture knowledge Experience with Agile software development THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Show more Show less
Posted 1 month ago
3.0 years
6 - 8 Lacs
Chennai
On-site
Job Title: Business Analyst Domain: Insurance Experience Required: 3 – 5 Years Shift : General shift Working Days: 5 days Location: Chennai Mode of Interview: Virtual Interview Notice Period: 0 to 15 days Key Responsibilities: Business Analyst with deep expertise in the insurance domain to join our growing team. The ideal candidate will have hands-on experience with wholesale insurance processes, Vertafore products (such as AIM and AMS), and document management workflows. You will play a critical role in gathering, analyzing, and validating business requirements and supporting technology implementations across insurance platforms. Key Responsibilities: · Elicit, analyze, and document business and functional requirements from stakeholders across underwriting, claims, and policy servicing areas. · Map end-to-end processes related to submissions, policy issuance, endorsements, renewals, and binders. · Collaborate with business users and technical teams to translate requirements into system functionalities, user stories, or specifications. · Work closely with clients or internal stakeholders to understand regulatory needs, brokercarrier workflows, and E&S market dynamics. · Participate in system implementations, particularly involving Vertafore AIM, AMS, and Image Right. · Optimize document and workflow automation systems while ensuring regulatory compliance. · Support UAT planning and execution, prepare process documentation, and contribute to training and rollout plans. Qualifications: · Bachelor's degree in business, Insurance, or related field. Master’s degree or certifications (CBAP, AINS, etc.) preferred. · 3–7+ years of experience as a Business Analyst within the insurance industry (E&S or Wholesale preferred). · Hands-on experience with Vertafore products (AIM, AMS) and ImageRight is highly desirable. · Strong understanding of E&S workflows, regulatory nuances, and broker-carrier relationships. · Excellent analytical, communication, and stakeholder engagement skills. · Experience in both Agile and Waterfall delivery models Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 years
5 - 8 Lacs
Hyderābād
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION As a Software Engineer II, you will be working within an energetic agile team implementing solutions that support a wide range of customers. You will develop high quality web-based applications for new and existing features. You will also have the opportunity to bring your creative ideas to the table to deliver better solutions to our users. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Responsible for developing new features and supporting/bug fixing existing features Responsible for production Troubleshoot issues across the applications developed in Java full stack Share what they know by mentoring other team members Closely follow industry trends and the open-source community. Should be able to work on modernization of the existing products by actively involving in the design, development, and implementation. Should follow the principles of Agile and well versed with CI/CD process. Experience in modernizing existing conventional or legacy systems into cloud platforms (like AWS, Azure or Google Cloud Platform) Knowledge, Skills and Abilities: Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Qualifications: Bachelor’s degree in computer science (or related technical field) or equivalent practical experience 2-4 years of professional experience as a Java Developer. Required skills Java 8+, Microservices, Spring Boot, Oracle or Postgres SQL, Junit, HTML, CSS, JavaScript, jQuery. Nice to have skills Angular, Design patterns, Hibernate, Design and architecture knowledge Experience with Agile software development Have an intense passion for innovating and crafting clean code Can work advanced database magic with relational. Are in-tune with high performance and high availability design/programming Have experience in security best practices for software and data platforms Enjoy solving problems through the entire application stack Are interested and capable of learning other programming languages as needed. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Posted 1 month ago
2.0 years
0 Lacs
Greater Hyderabad Area
On-site
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description As a Software Engineer II, you will be working within an energetic agile team implementing solutions that support a wide range of customers. You will develop high quality web-based applications for new and existing features. You will also have the opportunity to bring your creative ideas to the table to deliver better solutions to our users. Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Responsible for developing new features and supporting/bug fixing existing features Responsible for production Troubleshoot issues across the applications developed in Java full stack Share what they know by mentoring other team members Closely follow industry trends and the open-source community. Should be able to work on modernization of the existing products by actively involving in the design, development, and implementation. Should follow the principles of Agile and well versed with CI/CD process. Experience in modernizing existing conventional or legacy systems into cloud platforms (like AWS, Azure or Google Cloud Platform) Knowledge, Skills And Abilities Care about quality and know what it means to ship high quality code Curious and avid learners Communicate clearly to explain and defend design decisions Self-motivated and excellent problem-solvers Driven to improve, personally and professionally Mentor and inspire others to raise the bar for everyone around them Collaborate with their peers, designing pragmatic solutions Operate best in a fast-paced, flexible work environment Prepare technical training and information sessions for other staff Qualifications Bachelor’s degree in computer science (or related technical field) or equivalent practical experience 2-4 years of professional experience as a Java Developer. Required skills Java 8+, Microservices, Spring Boot, Oracle or Postgres SQL, Junit, HTML, CSS, JavaScript, jQuery. Nice to have skills Angular, Design patterns, Hibernate, Design and architecture knowledge Experience with Agile software development Have an intense passion for innovating and crafting clean code Can work advanced database magic with relational. Are in-tune with high performance and high availability design/programming Have experience in security best practices for software and data platforms Enjoy solving problems through the entire application stack Are interested and capable of learning other programming languages as needed. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. Win Together: We work together as one team, showing empathy and respect along the way. Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. Say It, Do It: We honor every one of our commitments because integrity is important to us. Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore conducts preemployment background screenings. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Show more Show less
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