Assistant Manager - Talent Acquisition

Position Overview:

The Talent Acquisition Assistant Manager is responsible for creating the site’s recruitment strategy utilizing a variety of outlets, while effectively attracting, vetting and presenting qualified candidates in consideration for direct Operations staffing needs that report up to the Site Leader.

Primary Responsibilities:

· Partner with Corporate Talent Acquisition on policy, processes, initiatives and special projects

· Provide training and development to Recruitment staff

· Ensure compliance and support all Audit reports

· Responsible for creating the recruiting strategy using a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job

· Effectively utilizes the Talent Acquisition toolkit to identify the best talent

· Attend seminars, networking, and industry events in order to gather knowledge, as well as learning from hiring managers

· Recommend creative new ways of sourcing talent

· Develop and maintain recruiting networks and relationships with various colleges, career centers and talent pipelines

· Investigate and determine employee needs

· Develop a sustainable talent acquisition and hiring plans and strategies

· Design, plan and execute employer branding activities

· Encourage employees to be brand ambassadors

· Plan employee referral programs

· Use HRIS, Recruitment Marketing tools

· perform analysis of hiring needs and provide employee hiring forecast

· Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)

· Reviews employment applications and background check reports

· Find bottlenecks in the recruiting process

· Perform candidate and employee satisfaction evaluations and workshops

· Plan procedures for improving the candidate experience

· Suggest measures for improving employee retention

· Use sourcing methods for hard-to-fill roles

· Attend career and college fairs, and similar events

· Determine HR and recruiting KPIs

· Create and present KPI reports

· Manage Vendors on agreements, invoices and negotiations

· Pan India hiring exposure is preferred

· Update on the market analysis in remuneration and benefits portion for all critical roles periodically

Minimum Qualifications:

· Education Requirement:

o Bachelor’s degree in human resources or related field, with Contact centre experience is preferred

· Field Experience:

o Over all 10 years of experience in the recruitment field of which at least 6 years in International Voice Process based hiring, lateral hiring, tech support and Bulk hiring.

· Other Qualifications:

o Must have in-depth knowledge of the industry in which they recruit; this may include having previously worked in the industry

o Excellent interpersonal and communication skills (spoken, written, and presentation) and be able to build relationships

o Prior experience working with ATS (applicant tracking systems)

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Outlook)

Required Skills:

· Excellent analytical skills

· Maintain a flexible schedule including working additional hours in order to meet tight deadlines

· Ability to communicate with, support and maintain relationships with employees across all levels of the organization

· Strong project and program management skills to include planning and execution

· Ability to deal with competing priorities and to manage time appropriately

· Ability to maintain an extremely high level of confidentiality

· Ability to effectively work and collaborate with a diverse, international workforce in a global cultural environment

· Excellent relationship management and influencing ability to gain support and commitment for shared projects

· Ability to exercise extensive and independent judgment to plan work, review results and accomplish goals

Job Types: Full-time, Permanent

Pay: ₹700,000.00 - ₹900,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person