DATAMARK, Inc. is looking for a dedicated and dynamic Team Leader to join our growing team. As a Team Leader, you will be responsible for motivating and guiding a diverse group of team members to achieve their goals and contribute to the overall success of the organization. Your primary focus will be to foster an environment of collaboration and support, ensuring that team members are well-equipped to perform their tasks efficiently and effectively. You will oversee daily operations, facilitate communication within the team, and assist in resolving any challenges that may arise. Your ability to lead by example will inspire your team to exceed expectations and deliver high-quality results. In this role, you will also be responsible for monitoring team performance, providing feedback, and implementing strategies for improvement. You will collaborate with other departments to align goals and promote a unified approach to company objectives. Responsibilities Position Overview: The Lead Operator is responsible for helping to maintain DATAMARK, Inc. standards and policies. Initiating the start up process at the beginning of the shift and addressing any and all keyers questions. Making sure that the Supervisor is kept informed of departmental issues as they arise. Assisting the Supervisor with the employee reports and client reports. Helping the Supervisor access the workflow to ensure that the clients expectations are realized. Primary Responsibilities: Performs a lead function under minimal supervision by scheduling, prioritizing and allocating work in accordance with product delivery requirements. Initiate start up. Providing advice, guidance and training to production personnel. Inspecting the work produced and ensures that it meets quality standards. Keep Supervisor informed of all departmental issues. Preparing all required statistics and reports of Production activities. Liaison between the Production personnel and the Supervisor. All other duties as assigned Minimum Qualifications: High School or equivalent. Combination of additional related education / experience totaling one (1) year Ability to understand and give instruction accurately. Ability to access workflow and make recommendations accordingly. Basic computer and interpersonal skills. English speaking preferred. Proficient in Mi

Reports Directly to: HR Manager Position Overview: The HR Assistant at Datamark, Inc. is an essential member of the Human Resources team, providing support in various HR functions including recruitment, on-boarding, employee records management, and benefits administration. The ideal candidate will be detail-oriented, organized, and possess excellent communication skills to effectively assist with HR tasks and enhance workplace culture. Key Responsibilities: Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews. Manage new hire on-boarding processes and documentation. Maintain and update employee records in the HRIS and ensure confidentiality of sensitive information. Support benefits administration tasks, including explaining benefit plans to employees and assisting with claims. Respond to employee inquiries regarding HR policies, procedures, and benefits. Assist in organizing HR events, training sessions, and employee engagement activities. Help in the preparation of reports related to HR metrics and initiatives. Education: Bachelors degree in Human Resources, Business Administration, or a related field is preferred. Experience: 1-2 years of experience in an HR support role or administrative position. T

Reports Directly to: Human Resources Assistant Manager Position Overview: Human Resources Specialist undertakes a variety of HR administrative duties in a designated HR area (policy administration, compensation & benefits, performance management, etc.). This position has a broad knowledge of Human Resources as well as general administrative responsibilities. The Site Human Resources Specialist will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects in their specific area. Primary Responsibilities: Processing payroll: This involves calculating employees pay based on days worked, deductions, taxes and relevant benefits. Maintaining payroll records: maintains accurate records of all payroll transactions, including employee earnings, taxes and deductions. Tax compliance: calculates and ensure the on-time payment of all payroll-related taxes. Benefits administration: accounts for employee benefits, such as health insurance and retirement plans. Monitoring compliance: ensures the organisation complies with all applicable laws and regulations related to payroll, taxes and benefits. Responding to employee enquiries: serves as the first point of contact for employees with questions or concerns about their salary, benefits or taxes. Generating reports: generate reports related to payroll expenses, taxes and other payroll-related data to help the organisation make informed decisions. Education: Bachelor s degree in Human Resources, Business Administration, or a related field is preferred. Experience: 2+ years of experience in HR or related administrative roles.

Operational Management: Oversee the daily operations of the BPO unit, ensuring all service level agreements (SLAs) and KPIs are met or exceeded. Develop, implement, and monitor operational strategies and processes to ensure high levels of efficiency and service quality. Ensure consistent delivery of high-quality customer support, handling escalations, and managing client expectations. Monitor and manage the production and performance metrics of the teams. Team Leadership: Lead, mentor, and develop a team of managers and front-line agents, ensuring high levels of engagement, performance, and productivity. Conduct performance reviews, provide coaching, and implement training programs to enhance team skills and capabilities. Create a positive work environment by fostering collaboration, communication, and employee satisfaction. Client Relationship Management: Act as the primary point of contact for key clients, ensuring their needs and expectations are being met consistently. Lead regular meetings with clients to review performance, identify opportunities for improvement, and manage escalations. Build and maintain strong relationships with clients, identifying opportunities for process improvements and upsell/cross-sell opportunities. Process Improvement: Continuously evaluate and optimize operational processes to improve efficiency, reduce costs, and enhance customer satisfaction. Identify opportunities for automation and process innovation, working with relevant teams to implement solutions. Ensure compliance with company policies, industry standards, and regulatory requirements. Financial Management: Develop and manage budgets, ensuring efficient allocation of resources and cost control. Analyze operational data to make informed decisions, ensuring financial objectives are achieved. Monitor financial performance, including cost per transaction, productivity, and profitability. Reporting & Analytics: Prepare and present regular performance reports to senior management, including operational metrics, service delivery, client satisfaction, and financial performance. Use data analytics to identify trends, areas for improvement, and actionable insights to drive operational improvements.

Team Management & Leadership: Lead, supervise, and motivate a team of back-office associates, ensuring high levels of productivity and engagement. Provide training, coaching, and performance feedback to ensure consistent improvement and skill development. Manage staffing levels and schedules to ensure the back office is adequately resourced at all times. Process Optimization & Efficiency: Identify, recommend, and implement process improvements to enhance operational efficiency and reduce costs. Work closely with other departments to understand requirements and ensure seamless integration between back office and front office teams. Monitor and track performance metrics to identify opportunities for process enhancements. Quality Assurance & Compliance: Oversee and ensure adherence to established quality standards and operational processes. Conduct regular audits and reviews of back-office tasks to ensure that services are delivered in line with client expectations and contractual agreements. Ensure compliance with company policies, industry regulations, and data privacy standards. Operational Reporting & Documentation: Prepare and present regular reports on back office operations, including performance metrics, service delivery, and process improvements. Maintain accurate documentation of operational procedures, policies, and protocols. Client Relationship & Support: Work with front-office teams to address client concerns, ensure timely resolutions, and contribute to maintaining client satisfaction. Address escalated issues, and ensure that all back-office operations meet client requirements and SLAs (Service Level Agreements). Budget & Resource Management: Monitor the back-office budget, identify areas for cost control, and manage operational expenditures. Ensure optimal utilization of resources to meet operational goals without compromising quality. Problem Solving & Conflict Resolution: Proactively address any issues or challenges related to back office operations, ensuring they are resolved in a timely manner. Handle escalations from team members or clients related to back-office functions and processes. Cross-Functional Collaboration: Work closely with other departments (e.g., HR, IT, Finance) to ensure the smooth operation of BPO services and to streamline internal workflows.

Minimum 6 months of quality experience (SME profiles can also be considered) Strong understanding of quality analysis, sampling, SLAs, reporting Basic Excel skills, including presentation and graphs, will be an added advantage Rotational shifts with 2 weekly offs High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills Analytical, data driven problem solver Excellent customer service skills

DATAMARK, Inc. is excited to announce a career opportunity for a Quality Auditor to join our dedicated team. As a leader in business process outsourcing, we are committed to delivering top-quality services to our clients. The Quality Auditor will play a crucial role in maintaining and enhancing our quality standards through effective auditing and feedback mechanisms. The successful candidate will be responsible for reviewing processes and work products to ensure compliance with established quality standards and client requirements. This role requires a keen eye for detail, strong analytical skills, and a proactive approach to continuous improvement. Key Responsibilities: Conduct audits of processes and systems to verify compliance with established quality standards. Analyze audit results and prepare detailed reports on findings. Provide constructive feedback to team members, assisting in performance improvement. Monitor ongoing quality metrics and implement action plans as needed. Stay informed of updates in processes and communicate changes effectively to team members. Participate in quality improvement initiatives and training programs. Qualifications: Minimum Requirements: Education: High School diploma or equivalent required. Experience: Minimum of 6 months experience in a Quality Auditor position or similar role.

Greetings from Datamark !!! Position: Information Security Analyst Experience : 7 Yrs + Position Overview: The Information Security Analyst is responsible for the administration of the organization s information and data security policies and practices of the overall internal security audit program to ensure that the Company is protected in terms of security, compliance and confidentiality. Primary Responsibilities: Coordinates and assists with security activities for the enterprise Operate, maintain, and validate vulnerability scanning of Infrastructure, Applications, and APIs Review daily threat intelligence. Ensures compliance to security standards for assigned sites Schedules and administers internal security audits for Client and Physical Site Audits Follows up on remediation plans Support the management and maintenance of security tools with an emphasis on Security Information and Event Monitoring (SIEM) tools. Assist with the review of technical deployments for risk prior to deployment across the campus. Recommends risk mitigation solutions based on audit findings Maintains Security and Compliance Metrics monthly Assists in the development and delivery of IT risk and security awareness and compliance training programs Willingness to travel to DATAMARK global sites as necessary Other duties as assigned Minimum Qualifications: Education Requirements: Bachelor s degree in Computer Science or related field, experience in lieu of degree can be considered Field Experience: At least four years of experience in Information Security Position Experience: At least four years of experience in an Information Security Analyst position, or similar position Demonstrated experience with traditional vulnerability analysis: identify, categorize, prioritize, track, and validate remediation of known vulnerabilities by accountable IT teams Other Qualifications: Certification in IT Security required Knowledge in Information Security policies and practices Knowledge of third-party auditing and risk assessment methodologies Experience in an IT Security related environment preferred Required Skills: Extremely organized and detail oriented. Capable of holding team members accountable to timely delivery of audit evidences. Practices and methods of IT strategy, enterprise architecture and security architecture Excellent analytical and problem-solving abilities to identify and remediate security risks Team-work mentality to develop security solutions in collaboration with other IT professionals.

· Supports and monitors processes related to their designated HR area, creates reports when needed · Responds to internal and external HR related inquiries, or requests, and provides assistance in regards to specific HR process in their designated area · Trains and/or provides support in training employees · Maintains a high level of confidentiality concerning all company matters including, but not limited to, personnel actions, terminations, and organizational plans · Responsible for data entry that may include maintaining records for all site employee information such as personnel actions, personnel data, compensation, benefits, tax data, attendance, performance review and termination date and reason · Assists in ensuring compliance with all Company policies and procedures · Perform other duties and special projects as assigned Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Evening shift Monday to Friday Night shift US shift Weekend availability Supplemental Pay: Shift allowance Language: English (Preferred) Work Location: In person

The HR Intern at Datamark, Inc. will support the Human Resources department in various administrative and operational tasks. This internship provides an opportunity to gain hands-on experience in all aspects of HR, including recruitment, onboarding, employee engagement, and administration. The ideal candidate should be eager to learn, detail-oriented, and a team player. Key Responsibilities: Assist with the recruitment process by posting job openings and screening resumes. Help coordinate and conduct new hire orientations and onboarding activities. Maintain employee records and update the HR database as necessary. Support HR team in organizing employee engagement activities and training sessions. Assist in compiling and analyzing HR metrics and reports. Respond to basic employee inquiries regarding HR policies and procedures. Perform administrative tasks to support the HR department as needed. Education: Currently pursuing a degree in Human Resources, Business Administration, or a related field. Experience: Previous internship or relevant coursework in HR is a plus but not required. Technical Skills: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) is preferred. Soft Skills: Strong communication skills, attention to detail, and a proactive attitude. Other Qualifications: Ability to maintain confidentiality and work effectively within a team environment. Benefits: Gain valuable hands-on experience in talent acquisition and recruitment. Mentorship and guidance from experienced HR professionals. Opportunity to build a professional network within the company. Flexible working hours. Potential for future employment opportunities based on performance.

DATAMARK, Inc. is seeking a dedicated Trainer for our Back Office operations. In this critical position, you will be responsible for designing, delivering, and managing training programs that equip our back office staff with the necessary skills and knowledge to perform their duties efficiently and effectively. Your role as a Trainer will encompass identifying training needs, creating comprehensive training materials, and conducting engaging training sessions to enhance team performance. You will work closely with management to ensure that training programs align with the goals of the organization. The ideal candidate will possess a blend of instructional expertise and a deep understanding of back office processes. Responsibilities Develop, implement, and manage training programs for back office staff. Facilitate training sessions, workshops, and hands-on learning experiences. Analyze training needs and collaborate with management to tailor training solutions. Produce and update training materials, guides, and manuals. Measure the effectiveness of training programs and adjust as needed. Work collaboratively with team leaders to ensure alignment with operational objectives. Prepare reports on training outcomes and employee progress. Keep abreast of industry developments and best practices in back office operations and training. High School diploma or equivalent; Bachelors degree in Business or related field is preferred. A minimum of 3 years experience in back office operations or training roles. Strong knowledge of back office processes and performance metrics. Excellent verbal and written communication skills. Proven ability to engage, inspire, and motivate trainees. Proficiency in Microsoft Office Suite and relevant training software. Strong analytical and problem-solving skills. Ability to adapt training techniques to cater to different learning styles. Experience in conducting assessments and providing constructive feedback. PF, Mediclaim, Gratuity.

Join DATAMARK, Inc. as a Senior IT Manager, where you will play a strategic role in overseeing the technology operations and ensuring alignment with business goals. This senior leadership position is responsible for managing the overall IT infrastructure, including network, systems, and security to support our growth and initiatives. The Senior IT Manager will develop IT strategies, manage IT projects, and lead a team of IT professionals. Your expertise will be essential in implementing best practices for technology management, ensuring system reliability, and driving initiatives that enhance operational efficiency. As a Senior IT Manager, you will also be responsible for: Senior IT Manager must evaluate and implementing new technologies that align with the organization s objectives. Ensuring cybersecurity measures are effectively implemented to protect sensitive data. Senior IT Manager must manage budgets for the IT department and negotiating with vendors. Providing leadership and direction to IT team members, fostering a collaborative and innovative work environment. Collaboration with other departments to address technology needs and challenges. Education: Bachelor s degree in Information Technology, Computer Science, or a related field. Experience: Minimum of 15 to 25 years of experience in the IT field, with at least 7 years in a mana

Position Overview: The Back Office Assistant Manager is responsible for all production-related aspects of the assigned project(s). The Back Office Assistant Manager acts as a point of contact to the client in representing DATAMARK in all day-to-day issues. Primary Responsibilities: Assistant Manager operations must be coordinates and oversees the day-to-day workflow of Back Office Supervisors. Assists with performance evaluations that are timely and constructive. Assistant Manager must take care of employment actions, including discipline and termination of employees in accordance with company policy. Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency. Assistant Manager must manage daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met. Manages conflicts and resolves complaints about or within the department. Assistant Manager operations must manage one or more production projects simultaneously Assistant Manager have to identify all Service Level Agreements and other contractual requirements of their projects Assistant Manager operations must create recovery plans for missed Service Level Agreements and submits them to clients Back Office Assistant Manager conducts comprehensive tours for clients in their production areas Tracks and evaluates the performance of employees in the assigned group(s) Supports the financial metrics, i.e. speed and efficiency for assigned projects with the assistance of the Back Office Manager Back Office Assistant Manager have to develop and implements systems to ensure Supervisors are meeting the financial metrics assigned to projects Assistant Manager operations should have to assist with hiring and training new staff Develops Back Office Supervisors and Lead Operators for promotional opportunities Assistant Manager operations should serve as day-to-day contact for clients Participates in regularly scheduled meetings with clients as the primary contact Assists with conducting meetings with clients and presents production data, improvement plans, workflow processes, production processes, etc. utilizing tools such as Power Point Provides in-depth analysis and corrective action plans for production issues Gathers information for weekly billing for assigned projects and submits to Back Office Manager for approval Minimum Qualifications: Education Requirements: High School Diploma or equivalent Bachelor s Degree preferred Field Experience: o At least 6 years of back-office field experience with 4 of those years in a supervisory role. Position Experience: At least 1 year of experience in a back-office management role. Other Qualifications: Proficiency in Microsoft Office including but not limited to Word, Excel, PowerPoint and Outlook required Required Skills: Excellent leadership mentoring and people management skills with Analytical skills Excellent written and verbal communication skills Excellent Email writing and conflict management skills Must have experience with Manpower calculations, Manpower shrinkage and Manpower Attrition. Must take wise corrective and preventive measures on Manpower calculations, Manpower shrinkage and Manpower Attrition Should have extensive experience in production planning, Manpower Planning, shrinkage planning and Attrition Planning Excellent interpersonal skills and leadership skills organized with attention to detail. Should have proven hands-on experience in generating reports like (Weekly business review. Monthly business review, metrics report, Bi-weekly report, RAG report or EWS report) Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour. Ability to coach and mentor back-office associate

Position Overview: The Back Office Assistant Manager is responsible for all production-related aspects of the assigned project(s). The Back Office Assistant Manager acts as a point of contact to the client in representing DATAMARK in all day-to-day issues. Primary Responsibilities: Coordinates and oversees the day-to-day workflow of Back Office Supervisors. Assists with performance evaluations that are timely and constructive. Assists the Back Office Manager with employment actions, including discipline and termination of employees in accordance with company policy. Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency. Manages daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met. Manages conflicts and resolves complaints about or within the department. Manages one or more production projects simultaneously Identifies all Service Level Agreements and other contractual requirements of their projects Creates recovery plans for missed Service Level Agreements and submits them to clients Conducts comprehensive tours for clients in their production areas Tracks and evaluates the performance of employees in the assigned group(s) Supports the financial metrics, i.e. speed and efficiency for assigned projects with the assistance of the Back Office Manager Develops and implements systems to ensure Supervisors are meeting the financial metrics assigned to projects Assists with hiring and training new staff Develops Back Office Supervisors and Lead Operators for promotional opportunities Serves as day-to-day contact for clients Participates in regularly scheduled meetings with clients as the primary contact Assists with conducting meetings with clients and presents production data, improvement plans, workflow processes, production processes, etc. utilizing tools such as PowerPoint Creates appropriate quality management processes to ensure quality metrics are met Provides in-depth analysis and corrective action plans for production issues Gathers information for weekly billing for assigned projects and submits to Back Office Manager for approval Minimum Qualifications: Education Requirements: High School Diploma or equivalent Bachelors Degree preferred Field Experience: At least 6 years of back office field experience with 4 of those years in a supervisory role. Position Experience: At least 1 year of experience in a back office management role. Other Qualifications: Proficiency in Microsoft Office including but not limited to Word, Excel, PowerPoint and Outlook required. Required Skills: Excellent leadership and mentoring skills Excellent written and verbal communication skills Extensive knowledge of back office procedures and principles Demonstrated analytical/problem-solving skills Excellent multi-tasking skills Excellent interpersonal skills Organized with attention to detail. Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor. Ability to coach and mentor back office associates Mail to : annet.sherpa@datamark.net Job Types: Full-time, Permanent Pay: ₹525,000.00 - ₹600,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Fixed shift Night shift UK shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person

Position Overview: The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring performance. For back office services, the Quality Assurance Specialist will conduct QA evaluation, and analysis and publish the Quality metric performance of the projects regularly. Primary Responsibilities: Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures. Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans. Should prepares quality reports by collecting, analyzing, and summarizing information and trends. Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time. Quality Assurance specialist should be able to handle Internal and external audit. QAS should maintains all records of QA activities, to include QA identified issues. Quality Assurance specialist / Quality Analyst should have knowledge to handle rebuttal process Maintains effective working relationships with members of training, quality, and various levels of management. Quality Assurance Specialist must be collaborates with Training team to direct QA issues to appropriate existing channels for investigation and resolution. Quality Assurance Specialist / Quality Analyst should continuously updates job knowledge by studying trends, developments in interpreter performance standards, and quality assurance in general. Quality Assurance specialist should participates in periodic calibrations, as well as quarterly center evaluation programs. Quality Assurance Maintains professional standards and ethical practices inherent to the position. Minimum Qualifications: Education Requirement: High School Diploma, Bachelor s degree or higher in Business or related field preferred Field Experience:

DATAMARK, Inc. is seeking a motivated and experienced Team Leader for the RNL department (Reference Number: 240625). In this pivotal role, you will lead a dedicated team, ensuring that operational goals are met while providing high-quality service and support to our clients. You will be responsible for overseeing daily tasks, optimizing workflow, and fostering a positive team environment. The ideal candidate will possess strong leadership skills and the ability to drive team performance through effective communication and strategic planning. Your role will involve mentoring team members, providing training as necessary, and implementing best practices to enhance productivity and accuracy. As a Team Leader, you will analyze performance metrics and address any challenges that arise, ensuring that all standards are maintained. You will play a key part in aligning team objectives with organizational goals and collaborating closely with management. Responsibilities Lead and manage the RNL team to achieve operational objectives and ensure quality standards are met Monitor team performance through established metrics and provide regular feedback Develop and implement training programs to enhance team skills and knowledge Foster a positive and collaborative team culture Address staffing needs and coordinate schedules Ensure compliance with company policies and procedures Generate performance reports and present findings to management Act as a point of contact for any escalated issues High school diploma or equivalent; Bachelors degree preferred 2-4 years of experience in a leadership role or back office operations Strong understanding of workflow processes and team dynamics Excellent communication skills, both verbal and written Proficient in Microsoft Office Suite and data management software Ability to analyze performance data and enact improvement measures Strong organizational skills with a focus on detail Proven ability to mentor and develop team members Flexibility to adapt to changing priorities in a fast-paced environment Problem-solving mindset with a commitment to excellence

Qualifications: Educational Background: High School Diploma or equivalent; Bachelor’s degree preferred. Experience: Minimum 3 years of experience in back office or operational roles. Supervisory Experience: At least 1 year in a supervisory or leadership role. Skills: Strong communication, leadership, and interpersonal skills Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Manpower calculations, shrinkage, attrition calculations Attention to Detail: Ability to maintain accuracy while managing multiple tasks. Problem-Solving: Strong analytical and problem-solving skills to address operational challenges. Job Types: Full-time, Permanent Pay: ₹360,000.00 - ₹420,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Evening shift Fixed shift Night shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person

Qualifications: Educational Background: High School Diploma or equivalent; Bachelor’s degree preferred. Experience: Minimum 3 years of experience in back office or operational roles. Supervisory Experience: At least 1 year in a supervisory or leadership role. Skills: Strong communication, leadership, and interpersonal skills Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Manpower calculations, shrinkage, attrition calculations Attention to Detail: Ability to maintain accuracy while managing multiple tasks. Problem-Solving: Strong analytical and problem-solving skills to address operational challenges. Job Types: Full-time, Permanent Pay: ₹360,000.00 - ₹420,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Evening shift Fixed shift Night shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person

Job Title: Process Associate Company: Datamark, Inc. Overview: Datamark, Inc. is seeking motivated individuals to join our team as Process Associates. In this role, you will be responsible for supporting various data entry and processing tasks crucial to our operations. Candidates should be adaptable, detail-oriented, and able to handle multiple tasks in a fast-paced environment. Key Responsibilities: Accurately input and manage data into our systems. Verify the accuracy of data and information provided. Follow established protocols and procedures to ensure data quality. Collaborate with team members to meet production goals. Participate in training sessions and provide feedback on processes. Work Environment: This role is primarily office-based with potential for shifts that include evenings and weekends based on operational needs. High School diploma or equivalent experience. Strong typing skills (minimum 35 WPM). Attention to detail and a commitment to accuracy. Basic proficiency in computer applications. Good communication ski