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Datamark, Inc
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Team leader RNL

Team leader RNL

Datamark, Inc

2 - 4 years

3 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

Training Quality standards Data management Staffing Strategic planning Workflow MS Office Operations Service quality Back office operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

DATAMARK, Inc. is seeking a motivated and experienced Team Leader for the RNL department (Reference Number: 240625). In this pivotal role, you will lead a dedicated team, ensuring that operational goals are met while providing high-quality service and support to our clients. You will be responsible for overseeing daily tasks, optimizing workflow, and fostering a positive team environment.

The ideal candidate will possess strong leadership skills and the ability to drive team performance through effective communication and strategic planning. Your role will involve mentoring team members, providing training as necessary, and implementing best practices to enhance productivity and accuracy.

As a Team Leader, you will analyze performance metrics and address any challenges that arise, ensuring that all standards are maintained. You will play a key part in aligning team objectives with organizational goals and collaborating closely with management.

Responsibilities

Lead and manage the RNL team to achieve operational objectives and ensure quality standards are met
Monitor team performance through established metrics and provide regular feedback
Develop and implement training programs to enhance team skills and knowledge
Foster a positive and collaborative team culture
Address staffing needs and coordinate schedules
Ensure compliance with company policies and procedures
Generate performance reports and present findings to management
Act as a point of contact for any escalated issues

High school diploma or equivalent; Bachelors degree preferred
2-4 years of experience in a leadership role or back office operations
Strong understanding of workflow processes and team dynamics
Excellent communication skills, both verbal and written
Proficient in Microsoft Office Suite and data management software
Ability to analyze performance data and enact improvement measures
Strong organizational skills with a focus on detail
Proven ability to mentor and develop team members
Flexibility to adapt to changing priorities in a fast-paced environment
Problem-solving mindset with a commitment to excellence

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Datamark, Inc

Data Management / Business Solutions

Boise

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Team leader RNL