2383 Service Quality Jobs

Cleaning (Sweeping, Moping, and Washing) the entire area including the bathrooms, and corridors as per Institution standards, changing bed linens, replacing towels, maintaining housekeeping equipment and supplies in good condition reporting any maintenance issues or safety hazards immediately. Following safety, hygiene, and cleaning protocols and providing courteous service and responding promptly to the needs of the employers. The role involves maintaining cleanliness, hygiene, and comfort in all areas. Candidates should have an eye for detail, a positive attitude, and the ability to deliver high-quality service consistently. Functional Area INSTITUTION Essential Qualification SSLC /HSC Des...

Oversee daily operations and performance across multiple Blown locations. Recruit, train, and mentor Salon Managers and staff to ensure high-quality service delivery. Monitor and evaluate salon performance, including revenue, customer satisfaction, and operational standards. Develop and implement sales strategies to achieve business targets across the cluster. Maintain optimal staffing levels and schedule staff efficiently across all salons. Ensure all salons comply with hygiene, safety, and brand standards. Handle escalated customer issues and ensure prompt, satisfactory resolution. Monitor inventory levels and coordinate stock replenishment for all locations. Conduct regular audits to ensu...

Strategic Responsibilities Serve as team leader for the designated Business unit s (BU)/ Function/ Process at GFC and coordinate with the team members, process leads, business controllers, GFC manager, corporate accounting teams to execute the strategic plans of the organisation pertaining to the BU s. Assist the management in determining the feasibility of implementing special projects, and developing new programs. Drive Continuous improvement. Operational Responsibilities Manage respective accounting operations including Payables, Receivables, General Accounting, Cost & Inventory Accounting, and Revenue Recognition to deliver timely and accurate financial reports for month, quarter and yea...

Responsibilities Serve as team leader for the designated Business unit s (BU)/ Function/ Process at GFC and coordinate with the team members, process leads, business controllers, GFC manager, corporate accounting teams to execute the strategic plans of the organisation pertaining to the BU s. Assist the management in determining the feasibility of implementing special projects, and developing new programs. Drive Continuous improvement. Operational Responsibilities Manage respective accounting operations including Payables, Receivables, General Accounting, Cost & Inventory Accounting, and Revenue Recognition to deliver timely and accurate financial reports for month, quarter and year end. Ens...

Key Responsibilities: Facility Operations Support in managing day-to-day facility operations across technical, soft services, and administrative functions. Maintain and track all AMC s, housekeeping, security, pest control, landscaping, etc. Review AMC performance, adherence to scope of work, and service level agreements (SLA). Stores / Inventory Management Oversee Store operations including receipt, issue, and stock maintenance of consumables and spares. Ensure proper documentation, stock verification, and material audits. Optimize inventory levels and coordinate with vendors for timely replenishment. Vendor & Staff Management Coordinate with vendors, contractors, and service providers to e...

Assist in onboarding new Captains / Team Leads: delivering modules, workshops, role-plays. Assist in refreshers / upskilling trainings (product updates, service changes, premium customer handling). Maintain training materials; update when needed. Conduct QA reviews of missions / interactions / fulfilment tasks against defined scorecards. Coordinate with Captains / Team Leads / Ops to resolve urgent issues or escalations. Monitor metrics: error/defect rates, compliance, customer feedback, escalations. Participate in calibration sessions ensure consistency across QA Sessions Provide feedback to frontline agents (Captains) and Team Leads, especially on quality lapses or improvement areas. Gener...

Your role is in offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients. Reporting to the xx, the Client Advisor is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as Gucci ambassador" the philosophy and the culture of the Brand. Serve customers accordingly with Gucci selling ceremony. Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and herita...

Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company products and services. Supporting the programme management team members to maximise the enrolment. Attending business meetings and providing training to new recruiting partners regularly. Providing insight into product development and competitive positioning. Analysing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

To support the business objectives of driving service level i.e enhance customer experience with excellent service delivery Roles and Responsibilities Ensuring customer s closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance Education Minimum...

We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Manage and improve service scores of the branchOversee day-to-day branch operations ensuring smooth functioningEnsure strict adherence to compliance, audit, and regulatory requirementsAuthorize and verify system inputs by SO/SDO/RO for customer transactions and service requestsManage branch lobby and cu...

Overview Lutron s Gurgaon team is looking for a Senior Customer Service Representative for the Gurugram location. In this role you ll play a key role in delivering exceptional support and creating meaningful experiences for our customers. Through hands-on product training, impactful customer interactions, and collaborative team initiatives, youll not only elevate the service we provide but also grow your own career. This role offers a pathway to contribute your expertise across our customer-facing teams, driving lasting value and making a real difference every day. Interact with customers as the one-stop solution for all their needs from product selection to expedite requests to problem reso...

ROLE PURPOSE: To support the development of the GEDU business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximised. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company ...

Key Responsibilities: Manage coordination within medical services to deliver on service quality standards and monitor clinical and other established indicators to ensure ongoing quality assurance. Implement and adhere to SOPs in all clinical specialities, conducting regular medical audits on an ongoing basis. Strictly adhere to the organization s regulations and policies, especially infection control, patient safety, and JCI/ NABH. Ensure proper standard operative procedures are in place for the efficient care of patients (admission, care, and discharge). Support continuous quality improvement and participate in and contribute to all the service quality assurance activities. Monitor the cont...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

Job Description At IntegriChain, we are transforming the way Life Sciences manufacturers commercialize therapies. Our Managed Services division plays a critical role in delivering operational excellence across business process outsourcing engagements. We are seeking a seasoned Director to lead and evolve our service delivery model, focused on performance, scalability, and customer value. As Director, Managed Services, you will lead high-performing operational teams delivering critical services in the Life Sciences, U.S. Healthcare, or Insurance domains. You ll drive excellence across service delivery, process efficiency, and customer satisfaction while ensuring contractual SLAs and KPIs are ...

Job Summary: We are seeking a detail-oriented and experienced Housekeeping Manager to oversee and manage the housekeeping operations within our real estate properties. The ideal candidate will be responsible for ensuring a high standard of cleanliness and hygiene is maintained in all residential and common areas, contributing to an exceptional living experience for our tenants and visitors. Responsibilities: Supervision and Leadership: Lead and manage a team of housekeeping staff, including hiring, training, and scheduling. Provide clear direction and expectations to housekeeping staff to ensure consistent service quality. Quality Assurance: Develop and implement housekeeping standards and p...

Description The Chief Administrative Office of the Corporate Centers in India comprises of the central administrative functions like Global Real Estate, Global Security, Global Amenity Services, Business Document Services, Transport, Travel, Business Resiliency and Global Supplier Services. The Employee Transportation function rolls under the Chief Administrative Office of India Corporate Center. The team provides day nodal services and night cab services to employees to commute from office to home and vice versa. The CAO team prides itself on the innovative and boundless culture and we are seeking someone who is not afraid to think out of the box and work in an environment with no room for ...

Educational Qualifications: Any Graduate Experience: 2+ to 3+ Years of Experience Key Responsibilities -Oversee daily customer service operations and ensure efficiency of work flow - Manage day to day operation requirement - Resolve complex customer issues and implement strategies to enhance satisfaction - To Ensure compliance with service quality standards - Analyse customer feedback and trends to perform service improvements - Collaborate with other departments to resolve complex issues -Fluent communication SKILL- English & Hindi

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

Develop& implement and monitor standard operating procedures SOPs for after-sales and service operation. Conduct regular audits of service centres to ensure compliance with company standards, warranty policies, safety, and customer service protocols Required Candidate profile Coordinate with service centre staff to ensure uniform practices across regions. Standardize documentation, reports, and formats for customer handling, repairs, spare parts, and escalations.

Well-verseda personnelbe coordinatecompany'sBachelor'scompany'scompany'sthe the ,suppliersthe Assistantthe coordinatingwiththe ,ithworkthe company's JOB SUMMARY Establish, implement & maintain effective QMS standards in the organization and working closely with the Regional Management Representative (Lead)/ Asst. Operations Manager. Ensure companies full compliance to QHSE Policies and Procedures at all times. Quality Coordinator will be reporting to the Regional Management Representative (Lead) / Asst. Operations Manager and will be accountable and authorized for the organization. RESPONSIBILITIES & DUTI Preparing, updating QMS documents (Manual, Procedure, WI & Forms) and Records for all t...

Role: Assistant Operations Manager Hiring for Company: Dextrus Location: Mumbai, India Employment Type: Permanent | Full-Time (On-Site) About Dextrus Dextrus is a design-led shared workspace brand built around one belief: Work the way you want. We create thoughtfully designed environments that balance style and comfort, professionalism and warmth. From private offices and lounges to libraries and phone booths, Dextrus enables people to bring their best selves to work every day. With four thriving centres, one corporate HQ, and two new projects underway, Dextrus was recognized as Flexible Workspace of the Year (2nd Place) at the GRI Awards 2025. As we continue to expand across Mumbai, we're l...

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Blue Star Ltd is looking for Service Delivery Professionals to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before