At least 1-2 years of high-volume recruiting experience or blue collar hiring. U.K. calling experience preferred. Experience with recruitment databases, HRIS, ATS, candidate sourcing tools, job sites, and LinkedIn promotion tactics Graduate in any discipline (BSC, BCom, BA, etc.) Experience working with Microsoft Office suite Job role:- Understanding of end-to-end recruitment process. Requisition creation and posting on ATS. Check requisition on ATS Site and on catalogue on internal and external sourcing sites and job boards. Screening candidates based on the pre-screening question received from hiring manager and scheduling candidates for face to face or for virtual rounds ensuring high attendance/conversion rate. Run mass texting and email campaigns for various follow up and scheduling purposes. Perform background check and reference checks. Qualify or reject candidates based on interview feedback and resume reviews and handling offers to the candidates. Handle candidate queries related to job requirements and interview scheduling. Conduct candidate engagement, notifying new hires on next steps or outstanding items. Arrange introductions between new hires and operation managers. Meet weekly requirements related to calls and emails. Communicate regularly with key stakeholders to assess candidate pipeline/onboarding status. Behavioral traits: High-energy and passion Demonstrated ability to meet business goals Neutral Accent preferred

Must have good knowledge for HRO Domain Must have middle east experience Knowledge of Arabic language is preferred Manage Data Entry for various transactions on different ERP s. Audit Self work Maintain the required SLAs in terms of TAT and Accuracy Handle Basic queries and able to respond to mails regarding Payroll Inputs Basic hygiene of following the Goals and achieving the same Ability to work with a diverse group of employees and individuals Strong knowledge of Microsoft Word, Excel, PowerPoint Demonstrate Customer Orientation Ability to answer inquiries on own initiative by effective use of relevant written data and information Supports peers by reviewing work to ensure zero errors in work. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills client management skill. Responds to all requests and communications in a timely and thorough manner. Meets 100% of external deadlines. Ready to work in EST or PST shift including weekends 3 Months of WFO on all 5 Days

Must have knowledge for HRO Domain Manage Data Entry for various transactions on different ERP s Audit Self work Maintain the required SLAs in terms of TAT and Accuracy Basic hygiene of following the Goals and achieving the same Knowledge of HR processes and practices Ability to work with a diverse group of employees and individuals Knowledge of Microsoft Word, Excel. Demonstrate Customer Orientation. Ability to answer inquiries on own initiative by effective use of relevant written data and information

Experience :1-2 years Shift : UK Shift Job role : Must have good knowledge for HRO Domain Manage Data Entry for various transactions on different ERP s (UKG, SAP, WorkDay, Kronos ) Audit Self work Maintain the required SLAs in terms of TAT and Accuracy Handle Basic EE queries Basic hygiene of following the Goals and achieving the same Knowledge of HR processes and practices Ability to work with a diverse group of employees and individuals Knowledge of Microsoft Word, Excel. Demonstrate Customer Orientation. Ability to answer inquiries on own initiative by effective use of relevant written data and information

Maintain the job posts catalogue on internal and external sourcing sites and job boards. Screening and Scheduling candidates for next rounds coming in from various sources ensuring high attendance rate. Run mass texting and email campaigns for various follow up and scheduling purposes. Qualify or reject candidates based on interview feedback and resume reviews. Serve as the contact person for questions from candidates. Meet weekly quotas related to calls and emails. Communicate regularly with key stakeholders to assess candidate pipeline/onboarding classes. Experience with recruitment databases, HRIS, ATS, candidate sourcing tools, job sites, and LinkedIn promotion tactics.

The Instructional Designer will conduct needs analysis, design and develop highly interactive and engaging learning content in alignment with organizational goals and training needs, and measure training outcomes The individual must thrive under tight deadlines in a fast-paced, dynamic environment that demands attention to detail, creativity, and consistency, providing support to the marketing, coordination, and execution of training This position will report to the Manager of Innovation and Instructional Design

Supports monthly financial reporting to various stakeholders Build various financial models extracting data from NetSuite Generate annual budgets & variance analysis Clean up, professionalize, and optimize the packages Add QC logic to ensure integrity of the data/output to ensure all checks & balances Extend the reporting to support a rolling 12-month forecast Lead continuous improvement to the models Maintain / Update the models with each month end close and generate deliverables Support the strategic planning process, annual planning process, and forecast Prepare Financial exhibits for monthly leadership meeting Automate generation of the Executive level presentation exhibits to the extent possible along with commentary Exhibit Presentations for Quarterly Reporting Packages from operating model to the leadership & board meeting Run various Ad-Hoc reports from Netsuite Education: CPA or similar certification required BS degree in Finance, Accounting or Economics (Masters is a plus) Experience: 15+ years of financial management/accounting experience Exceptional high technical skills with a required proficiency in excel and PowerPoint Strong communicator Hands-on experience with financial and statistical software Expertise in MS Excel (creating spreadsheets and using advanced formulas) Familiarity with databases, SQL, and advanced modeling Ability to present financial data using detailed reports and charts Familiarity with Power BI & writing codes in power query Comfortable working in PST shift hours ( Monday- Friday) Exposure to working in NetSuite

Ensure that training content is always launched and running properly within the various learning platforms - without interruption, quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience Troubleshoot technical delivery issues across multiple platforms and devices (SCORM/LMS, Tin Can (xAPI) web-delivery) Perform quality control including evaluating, testing, and editing deliverables after they are drafted or completed Strong attention to detail and timeliness in all areas or responsibilities are a must Reporting as necessary to maintain training compliance across the organization and Unifi customer contracts Create, update, and maintain data, content, and dashboards to ensure accurate and timely information is available Demonstrate proficiency in using software programs such as Excel, PowerBI, Tableau, and SharePoint Adhere to designated Unifi branding standards, guidelines, and style guidelines Experience with LMS operation and maintenance is a plus: Provide end-user troubleshooting, issue remediation, technology request assistance, and escalation management Monitor reoccurring issues, and proactively identify potential sources of increased efficiency and enhancements Responsible for the implementation, configuration, operation, maintenance and support for the Unifi Services LMS, taking into consideration the value of performance, scalability, operability, and flexibility Partners with system vendors to resolve system functionality in a timely manner Tracking and monitoring of platform issues, tickets, concerns as required, and in a manner conducive to SLA reporting Establish and maintain standards to ensure data integrity and best practices related to the learning management system and other supported instructional technologies Manage technical and functional day-to-day operational aspects of the LMS Provide end-user troubleshooting, issue remediation, technology request assistance and escalation management Monitor reoccurring issues, and proactively identify potential sources of increased efficiency and enhancement Develop system and data integration capabilities between LMS and other data systems, assisting vendor and Unifi Services IT Collaborate and assist with a variety of stakeholders in implementing and using the LMS in their technical and functional activities Collaborate in making courses and course content functional in LMS Work with vendors to address and resolve LMS issues Ensure the quality, reliability, and accuracy of all deliverables Utilize excellent judgment and communication with others when working with sensitive data Perform work of a very detailed nature requiring a high degree of reliability, accuracy and consistency Organize and manage several tasks or projects with concurrent, time-sensitive deadlines This job description is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties

You will be responsible for the design, implementation, and maintenance of Microsoft Office 365 services, basic Azure Active Directory and applications within the organization. Your role will focus on ensuring the efficient and secure use of Office 365 tools and services to enhance productivity and collaboration. Candidate must have Azure Active Directory, Desktop level support experience and basic understanding of Networks, Inventory management as well as for hardware. Good knowledge of ITIL concepts. Must have good spoken English to interact with the US customers. Skills: EUC Ability to guide users through step-by-step solutions to technical issues and assist with password resets, email configuration, and connectivity problems. Provide basic troubleshooting and resolve issues related to Windows 11 Pro. Will be responsible for end-to-end new joiner s IT onboarding (Laptop issuance from store, user account creation, building laptops, issuance to users, maintain logs etc.). Familiarity with different laptop brands and models, ability to perform hardware diagnostics and basic repairs. Knowledge of peripheral devices (monitors, keyboards, docking stations). Basic networking skills, including configuring Wi-Fi and Ethernet settings. Understanding of VPN setups and troubleshooting. Knowledge of endpoint security software (antivirus, encryption tools), familiarity with security best practices, including applying system updates and patches. Azure Active Directory Understanding of cloud concepts, core Azure services, security, privacy & compliance. Responding to customer inquiries, diagnosing technical issues, and ensuring the seamless operation of identity and access management within the Azure ecosystem. Diagnose and resolve common issues related to Azure AD, such as login problems, multi-factor authentication (MFA) issues, and access permissions. Guide users through step-by-step solutions for basic technical problems. Assist with password resets and account lockouts, account setup, configuration, and user management. O365 Services Good understanding of cloud concepts and Microsoft 365 services, core Microsoft 365 services, security, compliance & privacy. Support Office 365 solutions, SharePoint Online, Microsoft Teams, and other associated services. Administer Office 365 applications and services, including user accounts, security settings, and group policies. Provide basic troubleshooting and resolve issues related to Office 365 applications (Outlook, Word, Excel, PowerPoint, OneDrive, Teams, SharePoint). Monitor system performance and troubleshoot issues to ensure optimal service availability. Follow security policies and practices to protect Office 365 data and resources. Collaborate with other IT teams to integrate Office 365 services with existing infrastructure and third-party applications. ITIL Escalate unresolved issues to Level 2 (L2) or Level 3 (L3) support teams as necessary. Provide detailed documentation and logs to higher-level support teams for advanced troubleshooting. Report any significant issues or outages to the appropriate teams. Track and document all support interactions and resolutions in the ticketing system. Creation and maintenance of documentation related to Office 365 configurations, Azure AD and other IT procedures, and policies. Keeping records of user requests, incidents, and resolutions. Qualifications: Bachelors degree in computer science, information technology, or a related field (or equivalent work experience). 3-5 years of proven experience working with Microsoft O365, including Azure Active Directory. Strong knowledge of Windows operating systems, desktop virtualization technologies, and Microsoft 365. Familiarity with desktop related troubleshooting along with Networks. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration skills. Applicants with following certifications are preferred: Working Conditions: This role will require working in shifts, including evenings, weekends, and/or holidays, to provide 24/7 support coverage. The position is office-based but may allow for remote work as and when necessary.

ADA and Benefits Specialist will oversee the administration of leave programs and ensure compliance with the Americans with Disabilities Act (ADA). This role focuses on managing benefits operations, maintaining legal compliance with ADA, FMLA, and other relevant regulations, and ensuring that employees have a clear understanding of their benefits and accommodations. Responsibilities: ADA Compliance: Accommodation Requests: Manage the end-to-end process of employee accommodation requests under ADA guidelines, including interactive discussions, documentation, and implementation of reasonable accommodations. Case Management: Serve as the subject matter expert on ADA, handling all disability-related cases, including those related to FMLA, workers compensation, and leaves of absence. Training & Guidance: Provide and support on ongoing training and guidance to managers and HR on ADA compliance, best practices for accommodations, and handling disability-related requests. Policy Development: Assist in developing and maintenance of policies related to ADA compliance, ensuring that they are up to date with federal, state, and local regulations. Collaboration: Work closely with legal, HR, and departmental leaders to assess accommodation requests and ensure compliance with all relevant laws and regulations. Benefits Management: Administration of Employee Benefits Programs: Oversee health, wellness, dental, vision, retirement, and other employee benefit programs wrt employee query managemen5 Vendor Management: Maintain relationships with benefit providers, ensuring efficient service delivery and resolution of issues. Open Enrollment: Assist in leading the coordination and implementation of the annual benefits open enrollment process. Employee Communication: Design and deliver communication materials to help employees understand benefit programs and available resources. Data Management: Ensure accurate and timely processing of benefits data, such as enrollments, terminations, and changes, within the HRIS system. Compliance: Ensure compliance with federal and state regulations, including COBRA, HIPAA, ERISA, and the Affordable Care Act (ACA).

As a Call handler at AMH Services, you will be an integral part of our Compliance Team, you will be 1 st line of contact for our clients, responsible for ensuring timely checks on guards, control and monitoring security activities, maintaining and sharing information on customer complaints with relevant stakeholder. Candidate must be fine with rotational UK shift and weekend working is Accountabilities - Key Role & Responsibilities First line of contact for our clients. - Receiving Inbound calls from customers and handling their request Making and receiving calls to ensure staff are on site. Logging complaints, incidents and issues via the relevant forms and handing over when required. Reviewing call monitor and coaching officers the book on process if not using automated system and likewise for tablet booking on Reviewing emails and passing on to relevant departments as and when needed Reactive to situations such as management engagement from customer complaints SKILLS AND KNOWLEDGE Essential: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about customers security and safety. Ability to multitask effectively whilst keeping a high level of service quality. Proactive and able to follow strict protocols accurately. Accurate data capture and typing skills. Good to have knowledge of applications like Time Gate Good IT and Microsoft Office skills. A selfless team player. Desirable: Previous experience in a compliance or administrative role. Familiarity with security industry operations. Experience with data analysis and reporting tools

The Senior Associate - Compensation Operations is responsible for supporting compensation-related processes, ensuring accuracy in payroll and benefits calculations, and managing data integrity within HR systems. This role requires a keen eye for detail, strong analytical skills, and a deep understanding of compensation structures, policies, and compliance requirements. Key Responsibilities: Compensation Administration: Process and review salary changes, promotions, and other compensation-related transactions in HR systems. Support the execution of annual compensation cycles, including merit increases, bonuses, and market adjustments. Ensure compliance with company policies and regulatory requirements regarding compensation. Data Management Analysis: Maintain and update compensation data in HRIS, ensuring accuracy and consistency. Generate reports and analyze trends related to salary structures, incentive programs, and pay equity. Identify discrepancies and work with HR teams to resolve any issues related to compensation data. Payroll Benefits Coordination: Partner with payroll and benefits teams to ensure timely and accurate payment processing. Assist in audits related to payroll, benefits, and compensation to ensure compliance with wage compliance. Support calculations and adjustments for special payments, including overtime, incentives, and deferred compensation. Stakeholder Collaboration: Work closely with HR Business Partners, Finance, and Payroll teams to ensure alignment of compensation strategies. Assist in responding to employee inquiries related to compensation, payroll discrepancies, and incentive programs.