Oversee the daily operations of the clinic & store Forecast and analyse sales based on purchase patterns and footfalls To ensure outstanding presentation of clinic and visual merchandising standards are maintained Inventory management to ensure stock levels at optimal levels at all time Ensure cash management and reconciliation on a daily basis Oversee the development and implementation of standards of best practice and operating procedure throughout the clinic Key requirements:2+ years experienceProblem solving ability, great customer engagement and a strong bias for action Need to be passionate about delivering exceptional levels of customer service and driving sales and other KPIs

About us: At Vetic, we believe pets deserve the same quality healthcare as humans. Our mission is to provide holistic, advanced, and compassionate care for pets, making it accessible and stress-free across India. With over 150 expert veterinarians, including multi-specialty specialists, and 40+ pet healthcare centers in 11 cities, we have served 1,00,000+ pets with love and dedication. Our comprehensive services include consultations, vaccinations, grooming, in-house diagnostics, blood tests, on-premise X-rays, USG, surgeries, in-patient care, and a fully equipped pharmacy. We also offer pet food and accessories with 90-minute home delivery. Through our app, pet parents can access all-in-one solutions for healthcare, book appointments or grooming sessions, manage medical records, and shop for pet essentials. With locations in Gurgaon, Delhi, Noida, Ghaziabad, Mumbai, Pune, Bangalore, and Hyderabad. Vetic is transforming pet healthcare across the nation. Learn more about our services at https://vetic.in/our-servicesJob Overview:We are looking for a dynamic Business Development Manager (Inside Sales) to drive revenue growth by converting leads into customers. The ideal candidate will have a strong background in B2C sales, excellent communication skills, and a passion for building relationships with customers.Key Responsibilities: Lead Conversion: Engage with inbound and outbound leads to convert them into paying customers.Sales Strategy: Develop and execute strategies to increase sales and customer acquisition.Customer Engagement: Understand customer needs, pitch relevant solutions, and maintain relationships to drive repeat business.Follow-ups: Proactively follow up with potential customers through calls, emails, and messages.CRM Management: Track leads, sales pipeline, and customer interactions using CRM tools.Revenue Target Achievement: Consistently meet or exceed monthly and quarterly sales targets.Market Research: Stay updated on industry trends, competitor strategies, and customer preferences.Qualifications and Skills:Experience: 2-5 years in B2C inside sales or business development.Skills: Strong communication, negotiation, and persuasion skills.Tech Savvy: Experience using CRM tools and sales automation software.Target-Driven: Ability to work under pressure and achieve revenue goals.Adaptability: Quick learner with the ability to tailor sales pitches to different customer personas.

Role & responsibilities Overseethedaily operations of the clinic & store Forecast andanalyse sales based on purchase patterns and footfalls Toensureoutstanding presentation of clinic and visual merchandising standards are maintained Inventory management to ensure stock levels at optimal levels at all time Ensurecashmanagementandreconciliation on a daily basis Overseethedevelopment and implementation of standards of best practice and operating procedure throughout the clinic Preferred candidate profile 2+ years experience Problem solving ability, great customer engagement and a strong bias for action Needtobepassionate about delivering exceptional levels of customer service and driving sales and other KPIs

Qualifications & ResponsibilitiesAt least 2 years of experience as a TrainerDemonstrate excellent presentation and soft skills.Oversee the training of clinic personnel on standard operating procedures (SOPs).Deliver new hire and refresher training sessions via video conferencing or in-person.Enhance customer experience by providing with effective soft skills and empathy training.Develop new training modules using PowerPoint, Docs and Vetic LMS software.Conduct audits and offer detailed feedback to trainees.Analyze customer feedback, develop improvement initiatives and implement them across teams through training modules.Plan and execute monthly and quarterly training schedules.Evaluate training efficacy and assess areas of improvementJob Location: Gurgaon

Key Responsibilities:Consumer-Related Matters: Handle consumer-related notices and cases, ensuring compliance with consumer protection laws.Contract Management: Draft, review, and negotiate supply/project-related agreements, vendor agreements, and other commercial contracts.Employment Law & HR Compliance: Address employee-related notices and cases, providing legal support on employment policies and labor laws.Policy Drafting & Compliance: Develop and implement corporate policies, including governance frameworks, zero-tolerance policies, and other internal guidelines.Risk Management & Legal Advisory: Provide legal advice on company operations, identify potential risks, and recommend preventive measures.Regulatory Compliance: Ensure adherence to applicable laws and regulations, working closely with internal stakeholders.Qualifications & Skills:Educational Background: LL.B. or equivalent degree from a recognized institution; LL.M. is a plus.Experience: [Specify required experience, e.g., 3-5 years in corporate legal roles or law firms].Legal Expertise: Strong knowledge of contract law, employment law, consumer protection laws, and corporate governance.Drafting & Negotiation Skills: Proven experience in drafting legal documents and negotiating contracts.Analytical & Problem-Solving: Ability to assess legal risks and provide sound legal strategies.Communication & Collaboration: Excellent verbal and written communication skills; ability to work with cross-functional teams.