Assistant Manager - Pre Sales

Position Title: Assistant Manager / Deputy Manager – MIS, Operations & Pre-Sales
Location: Mumbai
Department: Operations
Reporting To: AVP

Position Overview:

We are seeking a highly motivated, analytical, and performance-driven professional to take ownership of the MIS function while also contributing actively to operations and pre-sales support. This is a multi-faceted role involving data tracking and reporting, automation, forecasting, membership onboarding, and proposal support.

The ideal candidate should possess a strong command over data tools, an eye for detail, excellent organizational and communication skills, and the ability to juggle multiple responsibilities in a structured and timely manner. This role is integral to strategic decision-making and operational efficiency across the business.

Key Responsibilities:

1. MIS & Data Reporting

• Design, develop, and maintain structured and automated dashboards, performance trackers, and reports (daily/weekly/monthly).
• Ensure 100% accuracy, completeness, and timely delivery of MIS reports as per defined SLAs.
• Regularly revise MIS templates and data frameworks in alignment with evolving business needs.

2. Data Analytics & Insights

• Conduct root cause analysis and derive insights across KPIs like productivity, revenue, cost efficiency, and SLA adherence.
• Build and maintain analytical models for scenario planning and decision support.
• Support leadership with ad-hoc data requests, audit responses, and board-level reporting.

3. Automation & Technology Integration

• Automate recurring reports and processes using advanced Excel, VBA/Macros.
• Collaborate with IT/BI teams to transition legacy reporting systems to automated BI tools (Power BI/Tableau).
• Promote continuous improvement in data visualization, reporting speed, and accuracy.

4. Forecasting & Strategic Business Support

• Use historical and live data to deliver predictive insights on business and operational performance.
• Support teams in demand forecasting, capacity planning, and budgeting with data-driven models.

5. Pre-Sales Operations

• Assist in the preparation of proposals, technical documentation, and quotations.
• Track RFPs/Tenders – identify, evaluate, apply, and follow up on submissions.
• Liaise with internal teams (tech, legal, ops) to compile compliant documentation for RFPs and RFIs.
• Support sales team in lead qualification, opportunity tracking, and bid coordination.
• Maintain a structured tracker for all RFP-related activities and status updates.

6. Operations Support

• Drive end-to-end membership onboarding including documentation collection, KYC verification, due diligence, and internal coordination.
• Ensure accurate and up-to-date client records while complying with regulatory requirements.
• Identify and escalate any suspicious or non-compliant client information.

7. Stakeholder Management

• Partner with business heads and cross-functional teams to understand reporting needs and deliver actionable insights.
• Maintain professional and timely communication with internal and external stakeholders.

Required Skills & Competencies:

Education:

• Graduate/Postgraduate in Science, Commerce, Economics, Statistics, IT, or related fields.

Experience:

• 5–8 years of hands-on experience in MIS reporting, data analytics, pre-sales support, or operations in a high-volume or data-centric environment.

Technical Proficiency:

• Advanced Excel (Index Match, VLOOKUP, Pivot Tables, Charts)
• VBA / Macro programming (preferred)
• Basic SQL knowledge (preferred)
• Exposure to BI tools like Power BI or Tableau (desirable)

Behavioral Competencies:

• Strong analytical and logical reasoning ability.
• High attention to detail and accuracy in data handling.
• Effective multitasking and organizational skills.
• Excellent communication (written and verbal).
• Self-driven, proactive, and deadline oriented.

What We’re Looking For:

We are looking for a self-starter with a multi-tasking mindset and the ability to manage diverse functions including MIS, operations, and pre-sales support. This role demands attention to detail, strong execution capability, and a solution-oriented approach. If you thrive in dynamic, fast-paced environments and enjoy balancing analytical work with stakeholder coordination, we’d love to hear from you.

About NCDEX eMarkets Ltd:

NCDEX e Markets Ltd. (NeML) is India’s leading agriculture commodities e-market place with a pan India presence. NeML works closely with various stakeholders such as policy makers/ government / government Enterprises / farmers / growers / trader / Financial Institutions / organized retail trader and warehouse agencies across the agriculture value chain. In the past 15 years, NeML has delivered some path breaking solutions using innovative technology to bring smiles on the faces of millions of farmers and consumers alike. NeML is credited with changing the face of farmer procurement and commodity disposal in India. For more information, please visit our website www.neml.in

Job Type: Full-time

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund
• Work from home

Ability to commute/relocate:

• Kanjurmarg, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Pre-sales: 5 years (Required)
• MIS : 5 years (Required)

Location:

• Kanjurmarg, Mumbai, Maharashtra (Preferred)

Work Location: In person