Location:
India – Bangalore, Chennai, Hyderabad, Kochi, Thiruvananthapuram, Noida, Pune,927
Experience:
4–8 Years (Core Development) + 8–10 Years (ITAM Experience preferred)
Salary Range:
INR 14,00,000 – 30,00,000
Work Model:
Hybrid (3 days in office)
Notice Period:
0–15 Days
Job Stability:
Mandatory
Interview Process:
2 Technical Rounds + 1 Client Round
Role Overview
This role involves independently developing high-quality, error-free code while also contributing to IT Asset Management (ITAM) initiatives on the ServiceNow platform. You will support software and hardware asset lifecycle activities, collaborate with cross-functional teams, and guide junior developers. The position requires strong hands-on development capabilities along with expertise in ServiceNow ITAM, HAM, SAM, and CMDB-related processes.
Key Responsibilities
Software Engineering Responsibilities
- Develop high-quality code independently based on user stories and design inputs.
- Debug, test, document, and communicate progress throughout development stages.
- Identify opportunities to reuse or enhance existing components.
- Drive efficiency through automation and Agile best practices.
- Mentor Developer I and Developer II team members.
- Identify problem patterns and recommend improvements in technical design.
- Contribute to and review technical designs in collaboration with senior leads.
- Ensure adherence to engineering standards, timelines, and SLAs.
- Support defect root cause analysis, mitigation, and resolution.
- Prepare module-level estimates, documentation, and status reports.
- Create low-level designs (LLD) for multiple components.
- Support release activities and configuration management processes.
IT Asset Management Responsibilities (ServiceNow ITAM)
- Implement and optimize ITAM workflows and lifecycle processes on ServiceNow.
- Support enterprise-wide hardware and software asset tracking.
- Align asset records with procurement and finance stakeholders.
- Manage SaaS applications (discoverable & non-discoverable) including usage tracking.
- Analyze software installations and usage for compliance and optimization.
- Maintain CMDB and ITAM table accuracy and governance.
- Build reports and dashboards for ITAM KPIs and audit visibility.
- Support data integrations, discovery, and automation tools.
- Collaborate with IT, audit, legal, and operations teams on license compliance.
- Assist with audit preparation, remediation, and documentation.
Expected Outputs
- High-quality, validated, error-free code.
- Accurate unit test cases, scenarios, and execution reports.
- Clear documentation and peer reviews.
- Effective defect management and faster turnaround for production issues.
- Creation of reusable components.
- Accurate estimates and timely status reporting.
- Effective mentoring of junior team members.
Must-Have Skills
- ServiceNow ITAM (3+ years)
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- CMDB Integration
- Asset Lifecycle Management
- Strong coding and problem-solving skills
- Hands-on experience in:
- Programming languages
- IDE tools
- DBMS concepts
- Agile methodology
Mandatory:
HAM (SAM preferred but not mandatory)
Nice-to-Have Skills
- Experience with licensing models & contract/license tracking.
- Asset normalization and catalog mapping.
- Governance strategies for discoverable & non-discoverable SaaS.
- ServiceNow dashboards and report creation.
- Audit preparation and compliance processes.
- Experience with tools such as ACC, JAMF, or discovery tools.
Preferred Certifications
- ServiceNow Certified Implementation Specialist – ITAM / HAM / SAM
- ITIL v3/v4 Foundation or Intermediate
- ServiceNow Certified System Administrator (CSA)
Skills: cmdb integration,software asset management,dbms concepts,programming languages,ide tools,servicenow itam,hardware asset management