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0.0 - 4.0 years
0 Lacs
chandigarh
On-site
The role of Relationship Manager involves building and maintaining profitable relationships with key customers in the Ludhiana & Chandigarh region. As a Relationship Manager, you will oversee the relationships managed by your team, ensuring customer satisfaction by resolving complaints promptly and efficiently. It is essential to keep customers informed about the latest products to drive sales. Collaboration with organizational managers is crucial for strategic planning. The role also entails expanding the customer base through upselling and cross-selling techniques. Understanding the unique needs of each customer and providing tailored solutions are central to this position. Freshers are encouraged to apply for this role. Successful candidates will have the opportunity to work in a dynamic environment where customer-centricity and relationship-building skills are paramount.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be a valued member of our organization, recognized for its delectable offerings and your dedication to providing exceptional customer service. Your responsibilities will include accurately processing customer transactions using the cash register or point-of-sale system. It is crucial to greet customers warmly, answer their inquiries, and provide information on products, promotions, and loyalty programs. Efficiently processing customer orders at the cashier counter, ensuring correct pricing, applying discounts when necessary, and issuing accurate receipts are essential aspects of your role. You will also maintain documentation of transactions and daily sales reports. Supporting visual merchandising efforts by helping to maintain an organized and visually appealing store, restocking shelves, and arranging displays will be part of your daily tasks. Upholding cleanliness and hygiene standards at the cashier counter, monitoring product quality, expiration dates, and implementing security measures to prevent theft or fraudulent activities are key responsibilities. You will also promote ongoing promotions, discounts, upsell additional items, and encourage participation in loyalty programs. Clear communication with store staff and management, active participation in team meetings, and adherence to all policies and procedures related to Health, Hygiene, and Fire Life Safety are vital. Familiarizing yourself with emergency and evacuation procedures, promptly logging security incidents, accidents, and near misses, following the Company's Code of Conduct, and embodying the company's values are crucial aspects of your role. You will also be expected to perform tasks as directed by the Area Manager to achieve business goals successfully. This is a full-time position that offers food, health insurance, yearly bonuses, and requires in-person work. If you have read and understood the above Job Description and accept the responsibilities mentioned, we look forward to welcoming you to our team.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Customer Relationship Manager, your primary responsibility will be to build and maintain profitable relationships with key customers. You will oversee the relationships your team manages and ensure customer complaints are resolved quickly and efficiently. Keeping customers informed about the latest products to drive sales will be crucial. Collaborating with managers within the organization to strategize effectively is essential. You will be tasked with expanding the customer base through upselling and cross-selling, as well as understanding individual customer needs and addressing them accordingly. Utilizing CRM programs to conduct business reviews will be part of your routine. It is important to stay informed about your competition and adjust strategies accordingly. This position is permanent, open to freshers and interns, with a contract length of 3 months. The work schedule is during the day, with the potential for a performance bonus. Candidates must have a Master's degree and at least 1 year of total work experience. Proficiency in English is required. The work location is in Jaipur, Rajasthan, and the ability to reliably commute or plan to relocate before starting work is necessary.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
panaji, goa
On-site
As an Inside Sales Manager, your primary focus will be on lead generation, lead nurturing, and market research to drive revenue growth. You will be responsible for prospecting, pitching, and closing sales, as well as managing the sales pipeline efficiently. It is crucial to accurately forecast revenue streams on an annual, quarterly, and monthly basis. In this role, you will also play a key part in developing and managing sales personnel, ensuring that they are equipped to succeed in their roles. Maintaining strong relationships with potential customers through effective communication via telephone calls and emails will be essential. You will need to negotiate commercial terms to secure sales and address customer objections effectively. Cross-selling and upselling to both new and existing customers will be part of your strategy to drive revenue growth. Meeting sales targets for yourself and your team will be a key performance indicator. To excel in this position, you should have at least 5 years of experience in Inside sales, particularly in selling SaaS solutions with a focus on concept selling. Experience in engaging decision makers at the enterprise level and achieving revenue targets is necessary. Strong verbal and presentation skills are a must, along with excellent written communication abilities. Proficiency in working with CRM tools such as Lead-Squared, SalesForce, or Sugar is required. You should also demonstrate the ability to make technical sales and adapt to new technologies. Experience in managing a sales team is highly desirable, and prior exposure to sales in the SMB sector would be advantageous. Domain knowledge in areas such as the travel industry or SaaS product sales will be beneficial. An MBA with a specialization in sales would be considered a bonus for this role.,
Posted 1 week ago
2.0 - 31.0 years
1 - 2 Lacs
Coimbatore
On-site
Here's a comprehensive breakdown of their roles and responsibilities for Sales Executive: I. Core Sales & Business Development: Achieving Sales Targets: The primary responsibility is to meet or exceed monthly, quarterly, and annual sales targets for peanut chikki products. This often involves volume-based targets and revenue goals. New Customer Acquisition: Identifying and Prospecting: Actively research and identify potential new clients, including retailers (kirana stores, supermarkets, convenience stores), wholesalers, distributors, bakeries, cafes, and institutional buyers (schools, corporate canteens). Lead Generation: Generate new leads through cold calling, emails, networking, and attending trade shows/exhibitions related to food and confectionery. Presenting and Demonstrating: Conduct compelling presentations and product demonstrations (e.g., tastings) to showcase the quality, benefits, and uniqueness of the peanut chikki. Negotiation and Closing: Negotiate pricing, terms, and contracts to close sales deals, ensuring profitability for the company while meeting customer needs. Key Account Management & Relationship Building: Maintaining Existing Relationships: Nurture and strengthen relationships with current customers to ensure repeat business and customer loyalty. Upselling and Cross-selling: Identify opportunities to upsell existing clients on larger quantities or cross-sell other chikki varieties or snack products. Addressing Customer Needs: Promptly address customer inquiries, complaints, and feedback regarding pricing, delivery, product quality, and general satisfaction. Market Expansion: Explore and develop new markets and distribution channels for peanut chikki, especially in areas where it might be less prevalent (e.g., urban areas where it's traditionally more popular in rural/semi-urban areas). II. Market Understanding & Strategy: Market Research & Analysis: Competitor Analysis: Monitor competitor activities, including their pricing strategies, new product launches, promotions, and market presence. Market Trends: Stay updated on industry trends, consumer preferences for snacks and confectionery, and demand fluctuations (e.g., seasonal demand for chikki). Consumer Insights: Gather feedback from customers and the market to provide insights for product development and marketing strategies. Sales Strategy Implementation: Collaborate with sales management to develop and implement effective sales strategies tailored to the peanut chikki market. Promotional Activities: Identify target outlets and implement promotional activities (e.g., in-store displays, special offers) to drive product visibility and sales. III. Operations & Administration: Order Management: Record orders accurately and ensure timely processing and coordination with the logistics/operations team for delivery. Inventory Management (Basic): While not their primary role, a sales executive may need to coordinate with internal teams to ensure product availability and timely fulfillment of orders. Credit Control & Collections: In some cases, they might be responsible for checking creditworthiness of clients and ensuring timely collection of payments. Reporting: Prepare regular and accurate sales reports (daily, weekly, monthly) to track performance against targets, analyze sales metrics, and provide feedback to management. Utilize CRM software (e.g., Salesforce, Zoho, HubSpot) to maintain client records and track sales progress. Collaboration: Work closely with internal teams such as marketing (for campaigns and brand positioning), product development (for new varieties or improvements), and logistics (for smooth deliveries). IV. Key Skills & Qualifications: Strong Sales Acumen: Proven track record of achieving or exceeding sales targets, especially in the FMCG or food industry. Excellent Communication & Interpersonal Skills: Ability to build rapport, effectively present information, listen actively to customer needs, and negotiate persuasively. Negotiation Skills: Ability to secure favorable terms and close deals while maintaining customer satisfaction. Product Knowledge: In-depth understanding of peanut chikki products, including ingredients, health benefits, varieties, and manufacturing processes. Market Knowledge: Familiarity with the local market, distribution channels, and consumer behavior related to snack products. Relationship Building: Skill in establishing and maintaining long-term, positive relationships with clients. Self-Motivated & Target-Oriented: Drive to achieve results and work independently to meet sales goals. Analytical Skills: Ability to analyze sales data, market trends, and competitor information to adjust strategies. Time Management & Organization: Efficiently manage a sales pipeline, schedule visits, and prioritize tasks. Computer Proficiency: Competency in using MS Office (Excel, Word, PowerPoint) and CRM software. Mobility: Often requires a driving license and willingness to travel extensively within an assigned territory. Education: A Bachelor's degree in Business, Marketing, Food Science, or a related field is often preferred, though relevant experience can sometimes substitute.
Posted 1 week ago
3.0 - 31.0 years
7 - 7 Lacs
Gurgaon/Gurugram
On-site
Job Summary: Regional Trainer We are seeking an enthusiastic and dynamic Retail & Product Trainer to join our operations of our footwear retail brand. The ideal candidate will be responsible for Based at Connaught Place – Delhi, the trainer will be responsible for developing and delivering effective training programs that enhance the performance, product knowledge, and customer service skills of our retail staff. Key Responsibilities: Training & Development Conduct retail induction programs for new hires. Deliver product training sessions aligned with seasonal launches and global brand directives. Facilitate training workshops on sales techniques, customer service, and store operations. Monitor and assess training effectiveness through in-store observations and performance metrics. Customise training modules as per regional retail needs and business objectives. Retail Operations Support Partner with store managers and area sales teams to identify training needs. Conduct on-the-floor coaching to improve sales performance and product upselling. Support retail teams during new store openings, events, and major product campaigns. Product Expertise Be the subject matter expert on Adidas product categories, innovations, and technologies. Train staff on competitor analysis and differentiation points for effective consumer interaction. Maintain updated knowledge of brand guidelines, product lifecycle, and seasonal trends. Reporting & Coordination Maintain training records, feedback, and assessment data. Coordinate with the HO and regional training leads for calendar planning and reporting. Submit monthly training reports and action plans to management. Key Requirements: Experience: 2–5 years in a retail training or sales training role, preferably within the sportswear, lifestyle, or fashion industry. Education: Graduate in any discipline. Certification in Training & Development is a plus.
Posted 1 week ago
0.0 - 31.0 years
2 - 2 Lacs
Palam, Delhi-NCR
On-site
We are looking for a CRM Executive to manage and enhance our customer relationship processes. The role involves handling customer data, implementing CRM strategies, analyzing customer interactions, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities:Manage and maintain the CRM database to ensure accurate customer information. Develop and implement CRM strategies to improve customer engagement and retention. Analyze customer data to identify trends, behavior, and opportunities for upselling or cross-selling. Coordinate with sales, marketing, and customer support teams to streamline processes. Prepare reports on customer interactions and suggest improvements. Ensure timely follow-up with customers for queries, feedback, and relationship building.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app CV-7898240001 International Sales Executive Min 1 year Experience in any International sales voice process Excellent Communication Skills Night Shift 5 Days Working
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
nashik, maharashtra
On-site
The ideal candidate for the Telecaller position at Keekoo Hospitality in Nashik will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role plays a crucial part in ensuring a seamless and delightful guest experience starting from the inquiry stage. You will be expected to proactively follow up on leads, meet conversion targets, and keep accurate records of all interactions and lead progress. Additionally, you will need to provide prompt and satisfactory responses to guest inquiries, maintain a deep understanding of Keekoo properties, and build trust with potential clients through effective communication. Your responsibilities will also include keeping the sales tracker updated, monitoring lead flow, resolving any delays or gaps in the conversion journey, addressing guest concerns professionally, coordinating with internal teams for issue resolution, engaging guests with warmth and professionalism on calls, ensuring a high standard of customer service, and systematically logging call details and outcomes. Furthermore, you will be required to identify opportunities for upselling and cross-selling, tailor suggestions based on guest preferences, and have the ability to promote higher room categories, additional services, or packages. The ideal candidate should have at least 2-3 years of experience in telecalling or customer service, preferably in the hospitality or service sector. Prior experience with premium service providers like American Express will be advantageous. You should be comfortable working in a 12-hour shift as per business needs, possess strong communication skills in English and Hindi/Marathi, exhibit confidence, patience, and a positive attitude towards client interactions. If you are passionate about travel, hospitality, and creating lasting customer relationships, we encourage you to apply for this exciting opportunity at Keekoo Hospitality.,
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Required International Sales Executive Call/whats app CV- 9564899005 Min 1 years in any International sales voice process Excellent Communication Skills Night Shift 5 Days Working
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
Gurugram
Work from Office
Responsibilities: # Client Outreach & Prospecting # Client Meetings & Relationship Building # Leverage networking for new leads # Ability to analyse a business # Be able to articulate the technical aspects # This role demands local travel Flexi working Cafeteria Over time allowance
Posted 1 week ago
10.0 - 15.0 years
0 Lacs
karnataka
On-site
As a Branch Head in the Management Department based in Bangalore overseeing the south region, you will play a crucial role in leading, directing, and managing all aspects of the assigned region's operations. With a Bachelor's degree and 10+ years of experience in Freight Forwarding or Shipping, you will be responsible for developing strategies to enhance operational excellence, customer service, and business development while ensuring compliance with ISO guidelines and regulatory requirements. Your strong communication skills and leadership qualities will be essential in building and motivating a high-performing team, optimizing costs, increasing revenues, and improving profitability. Your key responsibilities will include achieving the P & L goals of the assigned region, planning and implementing resources for goal achievement, providing guidance to the operations team, working with management to establish regional goals, developing policies and programs, collaborating with various departments, providing leadership and training to the teams, reviewing P & L performance, developing continuous improvement methodologies, building customer relationships, ensuring compliance with Company policies and procedures, managing staff development and productivity, coaching and mentoring direct reports, conducting performance reviews, addressing employee performance problems, staying updated on technology changes, and performing any other assigned duties. By embodying our guiding principles and core values, you will be expected to drive operational success, foster a culture of excellence, and contribute to the overall growth and success of the organization. Your proven track record and self-starter attitude will be instrumental in your role as a Branch Head, where your leadership and strategic decision-making will significantly impact the performance and success of the assigned region's operations.,
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
Noida
Work from Office
Noida based international bpo is hiring for Us Sales profile only grad or undergrad with exp. can apply, salary upto- 50k in hand, 5 days a week working, no cab, excellent comms skills required. Contact Mona-8168335948
Posted 1 week ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
mail:- info@naukripay.com A luxury sales job focuses on selling high-end products or services, requiring strong relationship-building, product knowledge, and customer service skills. These roles often involve personalized service, building rapport with high-profile clients, and achieving sales targets within a luxury environment. Key Responsibilities:Client Engagement:Building and maintaining relationships with high-end clients, understanding their needs, and providing personalized recommendations. Product Knowledge:Demonstrating in-depth knowledge of the luxury products or services, including features, benefits, and brand history. Sales and Target Achievement:Achieving sales targets through effective sales strategies, upselling, and cross-selling techniques. Customer Service:Providing exceptional customer service, ensuring a luxurious and welcoming experience for all clients. Visual Merchandising:Maintaining a visually appealing and luxurious presentation of products and sales areas. Brand Representation:Acting as a brand ambassador, embodying the brand's values and ethos. Sales Strategies:Developing and implementing sales strategies, including targeted marketing and promotional activities. Market Research:Staying informed about market trends and competitor activities to adapt sales strategies accordingly. Required Skills:Communication and Interpersonal Skills: Excellent communication, both verbal and written, and strong interpersonal skills for building relationships with clients. Sales and Negotiation Skills: Proven ability to negotiate, close sales, and achieve sales targets. Customer Relationship Management: Experience in building and maintaining customer relationships, including follow-up and client retention. Product Knowledge: In-depth knowledge of luxury products, including features, benefits, and brand history. Teamwork and Collaboration: Ability to work effectively as part of a team, collaborating with other sales associates and departments. Problem-Solving: Ability to address customer issues and resolve complaints effectively. Time Management and Organization: Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
Posted 1 week ago
0 years
0 Lacs
Kochi, Kerala, India
Remote
BackID: CH1051 Kochi, Kerala, Hybrid Description We are seeking a results-driven Business Development Manager to join our team and take ownership of driving business growth through lead generation, client acquisition, and relationship building. The ideal candidate will leverage their existing contacts and network to identify new business opportunities and promote our services to potential clients. Basic Qualification Masters Degree in Business Administration, Marketing, or related field. Proven Track record in business development or sales, preferably in the IT services or technology industry. Skill Required Strong Communication, negotiation, and presentation skills. Excellent networking and relationship-building abilities. Strategic thinking and problem-solving skills. Resilience, persistence, and ability to handle rejection. Familiarity with CRM systems, sales automation tools, and technology platforms. Existing contacts and network in the industry is a plus. Key Responsibilities Lead Generation: Identify and pursue new business leads through networking, referrals, and cold outreach. Develop And Maintain a pipeline of prospective clients and opportunities. Utilize various channels, including social media, industry events, and online platforms, to generate leads. Client Acquisition: Build and nurture relationships with potential clients to understand their needs and pain points. Present our services and value proposition in a compelling and persuasive manner. Workclosely with the delivery team to ensure a smooth transition from lead generation to client onboarding. Relationship Building: Cultivate and maintain relationships with existing clients, industry contacts, and referral partners. Actas The Main Point of contact for clients, addressing inquiries, concerns, and feedback in a timely manner. Regularly engage with clients to gather feedback, address concerns, and identify opportunities for upselling or cross-selling. Strategic Planning: Develop And Execute strategic business development plans to achieve revenue targets and business objectives. Analyse market trends, competitor activities, and client feedback to identify growth opportunities. Continuously refine business development strategies and tactics based on performance metrics and market insights. Collaboration and Communication: Collaborate with the marketing team to develop lead generation campaigns and promotional materials. Coordinate with internal teams to ensure alignment between client requirements and service delivery. Provide regular updates and reports on business development activities, pipeline status, and client interactions to senior management. What Do You Receive In Return Friendly environment with good work-life balance. Opportunity to grow and visibility to your work. Health Insurance. Work from Home supporting environment (Internet, Gym or Recreational activities’ allowances are offered). 13th Month Salary. Educational Allowances (Certification/training fees reimbursements). Rich engagement culture with team events planned on a regular basis. ClockHash Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, or status as a protected veteran. Apply Now Share: Upload Resume If you want watch the progress on your Resume feel free to Login/Sign Up First Name Last Name Email Phone Phone Upload Resume Choose File File must be of type .pdf or .docx and less than 4mb. Job TitleSelect Job TitleDigital Marketing TraineeSenior Software Developer -PythonSenior QA Automation EngineerSenior Business Development ManagerOther Your Job Title Go to Home Vacancy Applied Go to Home
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be working at YuCollect, which is part of the Yubi Group, an organization dedicated to transforming the debt collections ecosystem. YuCollect is India's first Unified Collections Infrastructure, designed to provide a transparent and technology-driven network for lenders, collection agencies, and regulators. In this role, you will be a Subject Matter Expert (SME) responsible for driving the adoption and usage of YuCollect's solutions within the collections industry. Your key responsibilities will include facilitating the adoption of YuCollect's solutions within client organizations, engaging with clients to understand their needs, monitoring client usage patterns, troubleshooting client issues, and collaborating with internal teams to address challenges. You will also be required to travel extensively to engage with clients. To be successful in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. You should possess strong domain expertise in collections or analyst, exceptional relationship management skills, effective objection handling abilities, proficiency in problem-solving, and in-depth industry knowledge. Fluency in the local language will also be beneficial for effective communication with clients. Join YuCollect to be a part of an organization that empowers stakeholders in the financial ecosystem to operate with confidence and efficiency.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
telangana
On-site
You will be responsible for generating business for Home loans and LAP Loans through Open Market and Connectors. Your primary focus will be to understand customer needs and develop tailored plans to address them. In addition, you will need to resolve customer complaints quickly and effectively, ensuring high-quality sales, supply, and customer service processes are promoted. Retention of customers will be vital in this role, and you must handle grievances properly to ensure customer satisfaction. You will also be expected to approach potential customers to establish relationships, and gain a solid understanding of competitors in the market. Identifying upselling and cross-selling opportunities and forwarding them to the sales team will also be part of your responsibilities. The ideal candidate should have at least 1 year of experience in Home loans or LAP loans, with a proven track record of success in a similar role.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
Changing the world through digital experiences is what Adobe is all about. They provide everyone, from emerging artists to global brands, everything they need to design and deliver exceptional digital experiences. Adobe is passionate about empowering people to create beautiful and powerful images, videos, and apps, transforming how companies interact with customers across every screen. They are on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Adobe realizes that new ideas can come from anywhere in the organization, and the next big idea could be yours! The Adobe Learning Manager team is seeking a strong techno-functional Senior Customer Success Manager to drive successful outcomes with their large US Enterprise customers. Customer Success Managers (CSMs) at Adobe provide a best-in-class experience for customers, focusing on establishing and maintaining an actionable path to value. CSMs engage with customers through a combination of success programs and high-touch services, delivering the right resources at the right point in the customer journey. CSMs are trusted advisors, value realization storytellers, and passionate about the customers they support, creating strategic alignment between customer learning strategy & priorities and their Adobe solutions. As a Senior Customer Success Manager, your responsibilities will include: - Delivering an exceptional customer experience through proactive engagement, understanding customers" business goals, applying the right internal resources, and using the customer success engagement model to meet customer business goals. - Acting as the main point of contact throughout the customer engagement, defining a success plan with clear outcomes and organizing communication across customer executives, business partners, and operational resources. - Driving adoption of Adobe Learning Manager, using data to provide insights and progress. - Serving as the voice of your customers internally at Adobe, sharing process improvements and requests with the internal ecosystem. - Acting as a customer's trusted advisor and partner, actively identifying common customer challenges and suggesting better solutions, triaging risk, and creating mitigation plans across customers, handling expectations internally. - Managing contract renewals, finding upselling and cross-selling opportunities, and collaborating with sales to drive revenue growth. To succeed in this role, you will need: - A Bachelor's/Master's degree and/or relevant work experience. - 7-10 years of customer success or solution/technology consulting experience, with preferred experience in Enterprise SaaS. - A passion for partnering with customers to drive success and measurable outcomes. - Strong leadership skills with a proven ability to influence inside and outside of the organization through persuasion, negotiation, and consensus building. - Creative problem-solving skills and the ability to analyze data to identify customer risks. - Motivation and proactivity, with a passion for developing new skills and expertise - both product and technical. - Effectiveness as a team member and the ability to collaborate across multiple functions. - Exceptional presentation and communication skills, both verbal and written. - Understanding of the eLearning market and Learning Management Systems will be an added advantage. Adobe aims to make Adobe.com accessible to all users. If you have a disability or special need that requires accommodation to navigate the website or complete the application process, please email accommodations@adobe.com or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that they do not enter into illegal agreements with other companies to not recruit or hire each other's employees.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Manager – Business Development (B2B) Experience Required: 3 to 7 Years Location: Noida Industry: Higher Education / EdTech Employment Type: Full-Time About the Company: Euro American Education Group is a global leader in innovative and internationally recognised education, comprising institutions such as EIMT (Switzerland) , Birchwood University (USA) , Stride University (USA) and the Euro American Institute (Malta) . We are committed to transforming lives through quality education and strategic partnerships across the globe. Role Overview: We are looking for an experienced and driven B2B Business Development Manager to strengthen and grow our institutional and channel partner relationships globally. The ideal candidate should have a proven track record in relationship management, revenue generation from existing clients , and an understanding of the education or EdTech landscape. Key Responsibilities: Manage and nurture long-term relationships with existing B2B clients and institutional partners. Drive revenue growth by upselling and cross-selling our courses through the existing client base. Maintain regular communication with partners to understand their needs and ensure service satisfaction. Identify growth opportunities within current accounts and convert them into scalable business. Build a strong sales pipeline through referrals and strategic relationship-building. Collaborate with the marketing and academic teams to develop custom solutions for partners. Maintain detailed records of client interactions, forecasts, and performance reports using CRM tools. Ensure a high client retention rate through consistent engagement and problem-solving. Represent the brand at education fairs, partner events, and business conferences when required. Key Requirements: 3 to 7 years of experience in B2B sales and relationship/account management , preferably in the education, EdTech, or training industry . Strong ability to manage existing clients and convert relationships into increased revenue. Excellent communication, presentation, and negotiation skills. Strategic thinker with a customer-first approach. Proficient in CRM tools, Microsoft Office Suite, and digital communication platforms. Willingness to travel if needed for client meetings and events. What We Offer: Opportunity to work with a global education brand with a strong reputation Competitive salary and performance-based incentives Dynamic and collaborative work environment Professional development and international exposure To Apply: Send your resume and cover letter to vks@snva.com with the subject line: Application – B2B Business Development Manager .
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Job Title - GN - SONG - MT - Hyperpersonalization - Analyst Management Level : 11 - Analyst Location: Gurgaon, Mumbai, Bangalore Must have skills: Banking, Fintech Industries Good to have skills: Marketing Job Summary: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help deliver hyper-personalized experiences for their customers and enhance business performance within Banking and Fintech landscape. Roles & Responsibilities: Collaboration and Stakeholder Management: Collaborate with various client teams (including marketing, sales, and product) to align customer value management strategies with the respective teams’ and overall organization’s business goals. Communicate effectively with internal ACN leaders, SMEs and teams to ensure a cohesive and client-centric approach. Manage relationships with key partners to ensure compliance and smooth execution of all partner-related initiatives. Data Analysis Monitor trends to identify anomalies, promptly flagging them to stakeholders and ensuring follow-up to resolution. Analyze data to uncover growth opportunities and recommend potential improvements. Track performance metrics and marketing interventions, highlighting key insights and resolving critical issues to support business objectives. Project Management Plan, execute, and oversee projects, ensuring timely delivery and alignment with business goals. Develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues. Monitor project performance, report progress to stakeholders, and implement process improvements for efficiency. Retention / Churn Reduction Strategies: Design and implement customer retention programs that are aligned to the unique challenges and opportunities of the Banking/Fintech/Insurance sectors to reduce churn and increase customer lifetime value leveraging data and analytical models. Work closely with product and marketing teams to create hyper-personalized campaigns and promotions to engage and retain customers. Cross-Sell and Upsell Initiatives: Identify opportunities for cross-selling and upselling based on segment-level behavior and preferences tailored to the banking / e-commerce / retail sectors. Business Development Create business cases, solution deals and develop proposals to bring the best of Accenture’s capabilities to clients. Professional & Technical Skills: Strong analytical skills and data-driven mindset to drive results-oriented decisions. In-depth knowledge of industry from banking / fintech. Strategic Thinking - Capability to align projects and processes with long-term business goals. Crisis / Risk Management - Ability to effectively manage and lead during crises or challenging project situations by implementing contingency plans Strong understanding of marketing processes & operating models Good project management skills – The ability to plan, execute, and oversee projects to ensure that projects are completed on time, within budget, and meeting the specified goals. Additional skills: Excellent oral and written communication skills Proven success in navigating global matrixed environments and / or experience in client facing roles Ability to work effectively in a remote, virtual, fast-paced & unstructured global environment Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
- 1. Work as Relationship Manager for clients who are looking for accounting, tax, and legal services. 2. Close pre-generated leads via phone call/email and fix their meetings with the management. 3. Handle clients’ portfolios and documents. - Required Candidate profile - 1. Any graduate, preferably B.Com/ BBA/ Legal background. 2. Exp of 6 months to 1 year in telesales profile in KPO/ Accounting/ Legal/ BPO/ Finance. 3. Good communication skills. 4. Male/female. - Perks and benefits Monthly salary 25-30 K plus very high incentives
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About The Role As a Business Development Executive you will: Drive market expansion – Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs. Convert leads into active members – Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience. Build strong relationships – Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services. Ensure compliance and troubleshooting issues – Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met. Maximize upselling opportunities – Stay up to date with our product offerings and use your consultative sales approach to recommend additional services that align with the needs of prospective members. Provide valuable insights – Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements. What We Are Looking For As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric thinking, and adaptability to convert high-interest leads into active members. We Are Looking For Someone Who Has native-level proficiency in spoken and written French to engage effectively with our target market Brings experience in telesales, business development, or customer service, with a proven ability to convert leads into customers Is target-driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities Is a proactive self-starter, comfortable working in a fast-paced and evolving environment Thrives in an agile setting, adapting to shifting priorities, new products, and changing market dynamics Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns Has strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes (Ideally) has knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech sector (Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Sales Executive CTC: 2.55-4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar Policybazaar is Indias leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector. Contact Person- Anjali - 8826269231 OR anjalikumari@policybazaar.com
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Replotify Infra Solutions is looking for Customer Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary Requirements:Customer-Focused Mindset: A strong passion for customer satisfaction and a deep understanding of customer-centric approaches Ability to anticipate customer needs and provide proactive solutions Relationship Building: Excellent interpersonal skills to build and nurture relationships with customers Ability to connect with people at various levels within customer organizations Communication Skills: Strong verbal and written communication skills to effectively convey information, build rapport, and present ideas to customers Problem-Solving Abilities: Analytical and critical thinking skills to understand customer challenges and provide appropriate solutions Ability to navigate complex situations and resolve conflicts Sales and Account Management: Experience in sales or account management roles, with a focus on customer retention and growth Ability to identify sales opportunities and collaborate with sales teams Industry Knowledge: Familiarity with the industry or market in which the company operates Understanding of customer needs, market trends, and competitive landscape Team Collaboration: Ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support Strong teamwork and collaboration skills Organizational Skills: Strong organization and time management skills to manage multiple customers and tasks simultaneously Attention to detail in maintaining accurate customer records and documentation
Posted 1 week ago
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