We're Hiring: US Voice Process Associate – Night Shift Location: S.G. Highway, Ahmedabad Shift: Monday to Friday | 7:00 PM – 5:00 AM Salary: ₹15,000 – ₹20,000/month + Attractive Performance Incentives Age Limit: 18–30 Years Job Type: Full-Time | In-Office | Permanent About the Role Are you a confident communicator with a passion for customer service? Join our dynamic team as a US Voice Process Associate , where you'll play a key role in delivering world-class support to international clients. This is an excellent opportunity for both experienced professionals and talented freshers eager to build a career in the BPO industry. Key Responsibilities Handle inbound and outbound calls professionally and courteously Provide prompt, accurate solutions to customer inquiries and concerns Log customer interactions and feedback accurately in the CRM system Meet daily targets while maintaining quality and customer satisfaction Follow internal processes and international service standards What We’re Looking For Strong verbal communication skills in English (neutral/global accent preferred) Excellent listening, interpersonal, and problem-solving abilities Comfortable working in night shifts (US time zone) from our office location Prior experience in international voice processes is an advantage Freshers with excellent English-speaking skills are encouraged to apply Perks & Benefits Fixed Weekends Off (Saturday & Sunday) Monthly Performance-Based Incentives Health Insurance Coverage Paid Sick Leave & Leave Encashment Options Career growth opportunities in a fast-paced, global environment Ready to Apply? If you’re driven, enthusiastic, and ready to make an impact in international customer service, we’d love to hear from you! Contact HR: Ms. Sanskriti Sharma – +91 63532 09877 Send Your Resume To: digitelmedia.hr@gmail.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits Include: Health Insurance Leave Encashment Paid Sick Time Schedule: Fixed Shift (Monday to Friday) Night Shift (US Hours) Supplemental Pay: Performance Bonus Work Location: On-site at S.G. Highway, Ahmedabad Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Work Location: In person Speak with the employer +91 6353209877

We're Hiring: US Voice Process Associate – Night Shift Location: S.G. Highway, Ahmedabad Shift: Monday to Friday | 7:00 PM – 5:00 AM Salary: ₹15,000 – ₹20,000/month + Performance Incentives Age Limit: 18–30 Years Job Type: Full-Time | In-Office | Permanent Role Overview: As a US Voice Process Associate, you will be the voice of our company, delivering exceptional customer service and support to a global clientele. This role is ideal for individuals who thrive in a fast-paced, team-oriented environment and are passionate about communication and customer satisfaction. Key Responsibilities: Handle inbound and outbound calls with professionalism and empathy Provide timely and effective solutions to customer queries and issues Accurately document interactions in the CRM system Achieve daily performance targets and contribute to team success Adhere to company protocols and international service standards What We’re Looking For: Excellent spoken English with a neutral or global accent Strong interpersonal and problem-solving skills Willingness to work night shifts and from the office Prior experience in international BPO/KPO voice processes is a plus Freshers with strong English communication skills are welcome to apply What You’ll Receive: Fixed weekends off (Saturday & Sunday) Performance-based monthly incentives Employee benefits including health insurance, paid time off, and leave encashment Growth opportunities within a global professional environment Ready to Join Us? If you have the passion, energy, and communication skills to shine in a global support role — we’d love to hear from you! Contact HR – Ms. Sanskriti Sharma: +91 6353209877 Email your resume to: digitelmedia.hr@gmail.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

We’re Hiring: Team Leader – US Voice Process (BPO) Location: S.G. Highway, Ahmedabad, Gujarat Shift: 7:00 PM – 5:00 AM (Monday to Friday | Fixed Weekends Off) Salary: ₹20,000 – ₹28,000 per month + Performance-Based Incentives Age Limit: 18–32 Years Position Overview: We are looking for a highly motivated and experienced Team Leader to join our International BPO Voice Process team. The ideal candidate will bring at least 1.5 years of relevant leadership experience in a B2C environment, ideally in a sales or lead generation process. In this role, you will guide a dynamic team to meet performance goals while ensuring operational excellence. Proficiency with CRM systems and other technical tools commonly used in BPO operations is essential. Key Requirements: Experience: At least 1.5 years of leadership experience as a Team Leader in an International BPO (Voice Process). Process Exposure: Experience in B2C sales and lead generation is an added advantage. Location: Based in Ahmedabad, comfortable working night shifts. Communication Skills: Excellent spoken and written English is a must. Technical Proficiency: Familiar with CRM platforms and other essential technical tools in a BPO environment. Leadership Skills: Proven ability to lead, manage, and motivate a team to achieve and exceed performance targets. Sales Focus: A strong track record of driving and achieving sales targets. Why Join Us: Competitive Salary with monthly incentives based on performance. Opportunities for Rapid Growth and internal promotions. Work-Life Balance with fixed weekends off and night shifts. Health Insurance, Paid Leave, and Leave Encashment benefits. A dynamic, supportive team environment that fosters results-driven professional development. Key Responsibilities: Lead and manage a team to achieve individual and team performance metrics. Monitor and analyze performance data, taking proactive steps to implement action plans for improvement. Provide continuous coaching and training to enhance skills and overall productivity. Ensure effective use of CRM systems and adherence to company process guidelines. Handle customer escalations with a focus on timely and effective resolution. Contribute to process improvement initiatives and operational efficiency. Important Note: This position is open to candidates with 1.5 years or more of relevant experience as a Team Leader in an International BPO. Applicants with a background in B2C sales or lead generation will have an advantage. Feel free to apply today and become a part of a vibrant and growing team! Contact HR – Ms. Sanskriti Sharma: +91 6353209877 Email your resume to: digitelmedia.hr@gmail.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Hiring Now: Senior Process Associate - International Voice Process (US Shift) Location: On-site | Full-Time | Night Shift (Mon–Fri) Ready to kickstart your career in an exciting international BPO environment? We're on the lookout for enthusiastic, customer-focused individuals to join our growing team as Customer Support Associates . If you’re someone who thrives in a fast-paced setting, loves solving problems, and enjoys talking to people — this role is for you! What You’ll Be Doing: Handle inbound and outbound calls with professionalism and empathy. Deliver timely and effective solutions to customer queries or concerns. Accurately update customer interactions in our CRM system . Meet daily performance goals and support team success. Ensure compliance with company processes and international service standards. What We’re Looking For: Excellent spoken English and confident communication skills. Prior experience in a US voice process is a big plus — but not mandatory. A cool head to handle customer escalations and resolve issues calmly. Willingness to work night shifts (Monday to Friday). A positive attitude, problem-solving mindset, and team spirit. Freshers with excellent English skills are highly encouraged to apply! Why Join Us? Earn ₹15,000 – ₹20,000/month + performance bonuses (Best In Industry) Quarterly rewards & recognition for top performers Fixed Night Shifts (No rotational shifts) – enjoy your weekends! Paid time off , leave encashment , and focus on work-life balance Fast-tracked career growth in an international BPO setup Health insurance and additional employee benefits Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 32 years | Job Type: Full-Time | Permanent | On-site only (No Rotational and WFH) About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process (B2C) team. The ideal candidate will bring proven experience in leading outbound/inbound call centre teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in B2C sales or lead generation campaigns is Mandatory. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Only candidates who are not pursuing education will be considered. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Rapid internal promotions Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 32 years | Job Type: Full-Time | Permanent | On-site only (No Rotational and WFH) About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process (B2C) team. The ideal candidate will bring proven experience in leading outbound/inbound call centre teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in B2C sales or lead generation campaigns is Mandatory. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Only candidates who are not pursuing education will be considered. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Rapid internal promotions Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Customer Support Associate – International BPO (Night Shift) Location: On-site – Bodakdev, SG Highway, Ahmedabad, Gujarat 380054 Shift: Full-Time, Permanent| Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹25,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Quarterly rewards and recognition for top performers Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Voice Process Associate – International BPO (Night Shift) Location: On-site – Bodakdev, SG Highway, Ahmedabad, Gujarat 380054 Shift: Full-Time, Permanent| Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹20,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) 5 days working (Monday to Friday) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 30 years | Job Type: Full-Time | Permanent | On-site only | Fixed Shift About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process team. The ideal candidate will bring proven experience in leading outbound/inbound call center teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in B2C sales or lead generation campaigns is Preferred. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Graduation is Mandatory. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Internal Job Posting Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 30 years | Job Type: Full-Time | Permanent | On-site only | Fixed Shift About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process team. The ideal candidate will bring proven experience in leading outbound/inbound call center teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in B2C sales or lead generation campaigns is Preferred. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Graduation is Mandatory. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Internal Job Posting Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Voice Process Associate – International BPO (Night Shift) Location: On-site – Bodakdev, SG Highway, Ahmedabad, Gujarat 380054 Shift: Full-Time, Permanent| Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹20,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) 5 days working (Monday to Friday) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹20,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Quarterly rewards and recognition for top performers Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6353209877

Voice Process Associate – International BPO (Night Shift) Location: On-site – Bodakdev, SG Highway, Ahmedabad, Gujarat 380054 Shift: Full-Time, Permanent| Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹20,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) 5 days working (Monday to Friday) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

Voice Process Associate – International BPO (Night Shift) Location: On-site – Bodakdev, SG Highway, Ahmedabad, Gujarat 380054 Shift: Full-Time, Permanent| Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Freshers with strong English skills are encouraged to apply. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹15,000 – ₹20,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) 5 days working (Monday to Friday) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 30 years | Job Type: Full-Time | Permanent | On-site only | Fixed Shift About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process team. The ideal candidate will bring proven experience in leading outbound/inbound call center teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in sales or lead generation campaigns is mandatory. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Graduation is Mandatory. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Internal Job Posting Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any prior experience in B2C sales or lead generation campaigns? Are you willing to work in US shifts? Monday to Friday (7:00PM to 5:00AM)- on-site role (work from office only). How many years of experience as a Team Leader you have? Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

Job Title: Team Leader – BPO (US Voice Process | Night Shift | Ahmedabad) Location: On-site – SG Highway, Bodakdev, Ahmedabad, Gujarat – 380054 Shift Timing: Night Shift | Monday to Friday | 7:00 PM – 5:00 AM Fixed weekends off (Saturday & Sunday) Salary: ₹20,000 – ₹28,000/month + Monthly Performance-Based Incentives Age Limit: 18 to 30 years | Job Type: Full-Time | Permanent | On-site only | Fixed Shift About Us Digitel Media is a fast-growing International BPO based in Ahmedabad, providing voice-based customer support, lead generation, and sales solutions for US clients. We are committed to performance, growth, and employee success in a fast-paced, collaborative work environment. Position Summary We are seeking an experienced Team Leader to manage our US Voice Process team. The ideal candidate will bring proven experience in leading outbound/inbound call center teams, a results-driven attitude, and a strong understanding of CRM and sales KPIs. You’ll play a critical role in coaching agents, managing performance, and driving business results. Key Responsibilities Supervise and manage a team of 10–15 agents in a voice-based international BPO. Drive team KPIs: sales conversion, lead qualification, call quality, and productivity. Conduct call audits, provide coaching, and arrange ongoing training. Use CRM platforms effectively to monitor leads, performance, and customer records. Resolve escalated issues professionally and promptly. Collaborate with operations and QA teams to enhance process efficiency. Track performance reports daily/weekly and share progress updates with management. Qualifications Minimum 1.5 years of experience as a Team Leader in an International BPO (Voice Process). Prior experience in sales or lead generation campaigns is mandatory. Strong verbal and written communication skills in English. Hands-on with CRM software, call monitoring tools, and reporting dashboards. Must be based in Ahmedabad or willing to relocate. Graduation is Mandatory. What We Offer Competitive salary + uncapped monthly incentives Paid leaves + leave encashment Weekends Off Health insurance provided Internal Job Posting Skill-based training programs Important Notes Only candidates with 1.5+ years of relevant experience as a Team Leader in a BPO will be considered. Candidates currently pursuing education are not eligible. This is an on-site role (work from office only). Immediate joiners preferred. Apply Now Ready to take the next step in your BPO career? Lead a high-performing team and be part of a fast-growing international process. Apply now and join a dynamic, target-driven work culture in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any prior experience in B2C sales or lead generation campaigns? Are you willing to work in US shifts? Monday to Friday (7:00PM to 5:00AM)- on-site role (work from office only). How many years of experience as a Team Leader you have? Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

About the Company Digitel Media is a fast-growing international BPO company providing high-quality customer support services to clients across global markets. We offer a professional work environment, opportunities for career growth, and a culture focused on performance and development. Role Overview We are hiring motivated and customer-focused individuals for our Voice Process team. This is an excellent opportunity for candidates looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner. Provide accurate information and resolve customer issues effectively. Record call details and maintain customer interaction logs in the CRM. Meet individual performance metrics and team goals. Follow standard operating procedures and ensure compliance with company policies. Candidate Requirements Excellent spoken English and clear communication skills. Must have completed at least 12th grade or be a graduate. Candidates who are currently pursuing studies will not be considered. Prior experience in an international or US voice process is an added advantage. Ability to handle customer escalations calmly and professionally. Willingness to work fixed night shifts (Monday to Friday). Benefits Salary: ₹18,000 – ₹22,000 per month (Based on experience) + Incentives Fixed Night Shift (No rotational shifts) Weekends off to support work-life balance Paid time off and leave encashment Health insurance and additional employee benefits Quarterly rewards and recognition for top performers Fast-tracked career growth opportunities If you're ready to work in a professional international BPO environment and have strong communication skills, apply now to join our team in Ahmedabad. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you willing to work in US shifts? Monday to Friday (7:00PM to 5:00AM)- on-site role (work from office only). Experience: International voice process: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

Senior Voice Support Executive – US Shift Location: On-Site – Bodakdev, SG Highway, Ahmedabad, Gujarat, 380054 Shift: Full-Time | Permanent | Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a rapidly growing international BPO company providing exceptional customer support services to global clients. We prioritize a performance-driven culture with a focus on employee development, career progression, and high-quality service delivery. Join us and take your career to the next level in an exciting, fast-paced environment. Role Overview We are seeking an experienced Senior US Voice Support Executive to join our Voice Process team. This is a prime opportunity for candidates with prior experience in US voice processes, especially those with international experience or an excellent accent, looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous, professional manner. Provide accurate, efficient, and clear solutions to customer inquiries or issues. Maintain accurate records of customer interactions and log them into the CRM. Meet individual performance targets and contribute to team goals. Follow standard operating procedures and company policies to ensure consistent service delivery. Resolve customer escalations calmly and professionally, ensuring customer satisfaction. Candidate Requirements Fluency in English (both spoken and listening) with an excellent accent, suitable for handling US-based customers. Prior experience in a US or international voice process is preferred International experience (working with global markets or clients, especially from English-speaking countries) will be an advantage Must have completed at least 12th grade (or be a graduate). Currently pursuing studies will not be considered. Strong communication skills with the ability to handle customer queries and escalations professionally. Willingness to work fixed night shifts (Monday to Friday, 7:00 PM – 5:00 AM). Immediate joiners preferred. Additional Skills (Preferred) Prior experience in international customer support or BPOs in the US market. Knowledge of CRM tools and call logging systems. Benefits Salary: ₹18,000 – ₹22,000 per month (depending on experience) + performance-based incentives. Fixed Night Shifts with no rotational shifts, ensuring a stable schedule. Weekends off, promoting work-life balance. Paid time off, leave encashment, and health insurance coverage. Fast-tracked career growth opportunities in a rapidly expanding company. Training and development to enhance your professional skills and career trajectory. How to Apply If you have prior experience in US voice processes or similar international customer support roles and are looking for an opportunity to work with a leading international BPO, apply now! Join our growing team in Ahmedabad and take the next step in your career with Digitel Media. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have prior experience in a US voice process or similar international customer support role? Do you have excellent fluency in English (both spoken and listening) to handle US-based customer calls professionally? Please describe your level of English proficiency. Have you completed at least 12th grade? If you are currently studying or planning to resume studies soon, please specify the course and expected start date. Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

Senior Voice Support Executive – US Shift Location: On-Site – Bodakdev, SG Highway, Ahmedabad, Gujarat, 380054 Shift: Full-Time | Permanent | Fixed Night Shift (Monday to Friday, 7:00 PM – 5:00 AM) About the Company Digitel Media is a rapidly growing international BPO company providing exceptional customer support services to global clients. We prioritize a performance-driven culture with a focus on employee development, career progression, and high-quality service delivery. Join us and take your career to the next level in an exciting, fast-paced environment. Role Overview We are seeking an experienced Senior US Voice Support Executive to join our Voice Process team. This is a prime opportunity for candidates with prior experience in US voice processes, especially those with international experience or an excellent accent, looking to build a long-term career in international customer service. Key Responsibilities Handle inbound and outbound customer calls in a courteous, professional manner. Provide accurate, efficient, and clear solutions to customer inquiries or issues. Maintain accurate records of customer interactions and log them into the CRM. Meet individual performance targets and contribute to team goals. Follow standard operating procedures and company policies to ensure consistent service delivery. Resolve customer escalations calmly and professionally, ensuring customer satisfaction. Candidate Requirements Fluency in English (both spoken and listening) with an excellent accent, suitable for handling US-based customers. Prior experience in a US or international voice process is preferred International experience (working with global markets or clients, especially from English-speaking countries) will be an advantage Must have completed at least 12th grade (or be a graduate). Currently pursuing studies will not be considered. Strong communication skills with the ability to handle customer queries and escalations professionally. Willingness to work fixed night shifts (Monday to Friday, 7:00 PM – 5:00 AM). Immediate joiners preferred. Additional Skills (Preferred) Prior experience in international customer support or BPOs in the US market. Knowledge of CRM tools and call logging systems. Benefits Salary: ₹18,000 – ₹22,000 per month (depending on experience) + performance-based incentives. Fixed Night Shifts with no rotational shifts, ensuring a stable schedule. Weekends off, promoting work-life balance. Paid time off, leave encashment, and health insurance coverage. Fast-tracked career growth opportunities in a rapidly expanding company. Training and development to enhance your professional skills and career trajectory. How to Apply If you have prior experience in US voice processes or similar international customer support roles and are looking for an opportunity to work with a leading international BPO, apply now! Join our growing team in Ahmedabad and take the next step in your career with Digitel Media. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have prior experience in a US voice process or similar international customer support role? Do you have excellent fluency in English (both spoken and listening) to handle US-based customer calls professionally? Please describe your level of English proficiency. Have you completed at least 12th grade? If you are currently studying or planning to resume studies soon, please specify the course and expected start date. Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877

US Voice Process Executive – Night Shift | Ahmedabad Location: On-Site – Bodakdev, SG Highway, Ahmedabad, Gujarat – 380054 Shift: Full-Time | Permanent | Monday to Friday | Fixed Night Shift (7:00 PM – 5:00 AM) About the Company – Digitel Media Digitel Media is a growing international BPO based in Ahmedabad, providing high-quality voice-based customer service for global clients. We focus on employee development, performance-driven culture, and long-term career growth. Job Overview We are looking for Voice Process Executives to support our US-based customers during night shifts. The role involves handling customer calls, resolving queries, and providing excellent service. Key Responsibilities Answer inbound and outbound calls professionally Understand customer issues and provide clear solutions Record call details accurately in CRM systems Follow standard procedures and company policies Meet individual targets and maintain service quality Handle basic escalations calmly and effectively Communicate clearly and respectfully with customers Candidate Requirements Excellent English communication skills (spoken and listening) are a must. Minimum qualification: 12th pass / HSC / Graduate in any field. Freshers with good English are welcome; experience in international BPO is an added advantage. Should NOT be currently enrolled in college/university. Good typing speed and ability to handle CRM tools or ticketing platforms. Must be willing to work night shifts (Monday to Friday). Ability to stay calm, polite, and professional during escalated calls. Strong problem-solving skills and customer-focused mindset Salary & Benefits Salary: ₹15,000 – ₹20,000/month (based on experience) Performance-based incentives Fixed night shift (no rotational shifts) 5 working days: Monday to Friday Weekends off Paid leaves and leave encashment Health insurance and employee benefits Career growth and promotion opportunities Apply Now If you have strong English communication skills and want to grow your career in an international BPO, apply now and join Digitel Media’s night shift team in Ahmedabad. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have excellent spoken and listening skills in English to handle US-based customer calls professionally? Please answer “Yes” or “No” Have you completed at least 12th grade? If you are currently studying or planning to resume studies soon, please specify the course and expected start date. Do you have excellent fluency in English (both spoken and listening) to handle US-based customer calls professionally? Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 6353209877