Work with International Clients – US Voice Process (Night Shift)

We're Hiring: US Voice Process Associate – Night Shift Location: S.G. Highway, Ahmedabad Shift: Monday to Friday | 7:00 PM – 5:00 AM Salary: ₹15,000 – ₹20,000/month + Attractive Performance Incentives Age Limit: 18–30 Years Job Type: Full-Time | In-Office | Permanent About the Role Are you a confident communicator with a passion for customer service? Join our dynamic team as a US Voice Process Associate , where you'll play a key role in delivering world-class support to international clients. This is an excellent opportunity for both experienced professionals and talented freshers eager to build a career in the BPO industry. Key Responsibilities Handle inbound and outbound calls professionally and courteously Provide prompt, accurate solutions to customer inquiries and concerns Log customer interactions and feedback accurately in the CRM system Meet daily targets while maintaining quality and customer satisfaction Follow internal processes and international service standards What We’re Looking For Strong verbal communication skills in English (neutral/global accent preferred) Excellent listening, interpersonal, and problem-solving abilities Comfortable working in night shifts (US time zone) from our office location Prior experience in international voice processes is an advantage Freshers with excellent English-speaking skills are encouraged to apply Perks & Benefits Fixed Weekends Off (Saturday & Sunday) Monthly Performance-Based Incentives Health Insurance Coverage Paid Sick Leave & Leave Encashment Options Career growth opportunities in a fast-paced, global environment Ready to Apply? If you’re driven, enthusiastic, and ready to make an impact in international customer service, we’d love to hear from you! Contact HR: Ms. Sanskriti Sharma – +91 63532 09877 Send Your Resume To: digitelmedia.hr@gmail.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits Include: Health Insurance Leave Encashment Paid Sick Time Schedule: Fixed Shift (Monday to Friday) Night Shift (US Hours) Supplemental Pay: Performance Bonus Work Location: On-site at S.G. Highway, Ahmedabad Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Schedule: Fixed shift Monday to Friday Night shift US shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Work Location: In person Speak with the employer +91 6353209877