Posted:3 days ago|
Platform:
On-site
Full Time
Job Title: Customer Service / – Tech CS Process
Location: Jaipur
Employment Type: Full-Time
About
Company is a global leader in customer experience management, helping the world’s top brands deliver exceptional service. We are expanding our Tech CS process team in Jaipur and looking for enthusiastic professionals to join immediately.
Key Responsibilities
Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Drive sales through consultative conversations and upselling/cross-selling where applicable.
Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain a high level of professionalism and empathy during all customer interactions.
Eligibility Criteria
Minimum 1 year of Customer Service or Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.
Compensation
1 year Customer Service/Sales Exp.: ₹33,500 CTC + ₹1,500 PLI
1 year Core Sales Exp.: ₹39,500 CTC + ₹1,500 PLI
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹41,000.00 per month
Benefits:
Work Location: In person
Torenia Technologies Pvt Ltd
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