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0 years

0 - 0 Lacs

Raipur

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Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

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0 years

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Raipur

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Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person

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0 years

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India

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Build and maintain strong, long-lasting relationships with clients to ensure high levels of customer satisfaction and retention. Coordinate and conduct site visits for client testimonial video/photo shoots, ensuring clients are comfortable and the brand is positively represented. Perform regular cold calling activities to generate new business leads, follow up on inquiries, and convert prospects into clients. Act as the primary point of contact for customer complaints and concerns. Resolve issues promptly and professionally to maintain trust and loyalty. Communicate effectively in English (spoken and written) with internal teams and clients. Draft professional emails, proposals, and reports as needed. Customer Feedback & Reporting: Collect, document, and analyze customer feedback to improve services and enhance customer experience. Coordination with Internal Teams: Liaise with sales, marketing, and operations teams to ensure client needs are met efficiently. Follow-up & Relationship Building: Conduct regular follow-ups with existing clients to update them on services, gather feedback, and explore upselling opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: Day shift Morning shift Weekend only Language: English (Required) Work Location: In person Speak with the employer +91 7000435929

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15.0 years

0 Lacs

Mumbai

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Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : Security Architecture Design Minimum 12 year(s) of experience is required Educational Qualification : Minimum BE BTech from a reputed university Summary: As a Solution Architect, you will translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. To design and deploy cyber security solutions in on-premises and public cloud infrastructure for large scale technology projects such as data lake, digital platform, and other core business and supporting applications Cyber Security Architect Roles & Responsibilities: - SPOC for cyber security design and deployment for any designated projects - Take full accountability of design of cyber security domain including network connectivity to various entities such as on-premises data centers and partner networks - Take ownership of design related issues and challenges and drive for solutions working with various internal teams and third-party solution providers such as OEMs and technology partners - Define and develop high level operating procedures for seamless operations of the project - Support transition of projects from deployment to operations - Anchor design and implementation of cyber security components - Be a SPOC for all cyber security initiatives in existing project and able to navigate through the client’s landscape to upsell new initiatives in infrastructure space or able to pave ways for upselling value-driven initiatives for the client in other related domains such as application modernization, network transformation, and information security. - Lead the teams across various security solutions and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients. - Introduce innovative solutions such as automation to increase productivity and improve service delivery quality - Participate in architecture and design review and approval forums to ensure the design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscape - Participate in client account planning and discussions to ensure security level initiatives are accounted for and issues are escalated to the right leaders for resolution - Build strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: - Must have: - Hands-on Architecture and Design skills for SIEM, SOAR, UEBA, and cyber security - operations in on-premises data centers and public cloud - Strong experience working in Splunk, Palo Alto, and other leading OEMs in security domain - Strong Communication skills - Ability to drive discussions and ideas with client’s senior leadership forums - Problem solving skills - Good to have - TOGAF or any equivalent certification in enterprise Security Architecture Additional Information: - Total IT experience of minimum 15 years; and - Minimum 4 years of experience in design and deployment of cyber security solutions in public cloud infrastructure (anyone from AWS, Azure, GCP, and OCI) - Minimum 10 years of experience in design and deployment of cyber security in on-premises infrastructure (SIEM, SOAR, UEBA, and cyber security operations) - This position is based at our Mumbai office. - A Minimum BE BTech from a reputed university is required. Minimum BE BTech from a reputed university

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0 years

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India

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As a Service Advisor, you will be the primary point of contact between customers and the service department. Your role involves assisting customers with service needs , providing recommendations, and ensuring a smooth service experience . Key Responsibilities: Customer Interaction: Greet customers professionally, listen to their concerns, and gather details about their vehicle’s condition. Service Recommendations: Explain necessary repairs, offer cost estimates, and suggest maintenance services. Appointment Scheduling: Manage service bookings and coordinate with technicians for timely completion. Documentation: Maintain detailed service records and ensure proper authorization for repairs. Customer Education: Advise customers on regular maintenance schedules and best practices for vehicle care. Upselling & Cross-Selling: Identify opportunities to promote additional services or accessories. Quality Assurance: Follow up with customers post-service to ensure satisfaction and address concerns. Technical Knowledge: Stay updated on two-wheeler technologies, service procedures, and industry trends. Job Type: Full-time Pay: ₹13,000.63 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 23/06/2025

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7.0 years

5 - 12 Lacs

Navi Mumbai

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Position - Client Engagement Specialist Location: Navi Mumbai Experience - 7+ years Key Responsibilities: 1. Manage and enhance post-sales client relationships 2. Upselling and cross-selling to existing clients 3. Drive client retention and contract renewals 4. Engage with decision-makers to build better connections 5. Present products and services to clients 6. Gather market feedback for possible upgrades 7. Coordinate with internal teams to ensure client delight 8. Achieve revenue targets via strategic selling 9. Propose and close renewal hikes Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,200,000.00 per year Work Location: In person

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18.0 years

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Mumbai

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CCS Hooman/Server at Cat Café Studio, Mumbai at India's 1st Cat Café. Job Description Cat Café Studio is a vibrant, community-driven café in Versova, Mumbai, uniquely combining delicious culinary experiences with the warmth and joy of feline companionship. We are a creative and dynamic space dedicated to animal welfare, fostering community interactions, hosting unique events, and delighting customers with food and beverages that have cat-centric themes. We seek an animal-loving, hard-working, and passionate Server who can elevate the unique experience we offer at the cafe. Position: Server Location: Cat Café Studio, Versova, Andheri (W), Mumbai Reports to: Head Chef Employment Type: Full-Time (Immediate Hire) Salary: ₹10,000 - ₹15,000 per month (based on experience and qualifications) Key Responsibilities: 1. Hospitality & Customer Service 2. Upselling food, beverages, and merchandise 3. Maintaining & Preparing Dining Areas 4. Talking about history & rescue of resident cats 5. Assisting with Feline Operations Requirements: 1. 18 years old and above only 2. Willingness to learn and multi-task 3. Communication & Interpersonal Skills 4. Hotel Management Graduates preferred 5. Loves cats as much as we do! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Location: Mumbai Suburban, Maharashtra (Required) Willingness to travel: 100% (Required) Application Deadline: 21/06/2025

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0 years

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Pimpri-Chinchwad

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Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Schedule: Day shift Education: Bachelor's (Preferred) Location: Pimpri-Chinchwad, Maharashtra (Required) Work Location: In person

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0 years

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India

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1. Leadership: Provide leadership and guidance to junior sales staff, including training, mentoring, and coaching to improve their sales skills and product knowledge. 2. Sales Strategy: Develop and implement sales strategies to maximize revenue and achieve sales targets. This may include setting sales goals, analyzing sales data, and identifying opportunities for growth. 3. Customer Relationship Management: Build and maintain strong relationships with high-value customers, including regular communication, personalized service, and follow-up to ensure customer satisfaction and loyalty. 4. Product Expertise: Serve as a subject matter expert on jewelry products, including materials, gemstones, designs, and trends. Provide in-depth product knowledge to assist customers and train junior staff. 5. Inventory Management: Oversee inventory levels and assist in managing stock, including identifying slow-moving items, recommending promotions or markdowns, and coordinating with management on purchasing decisions. 6. Visual Merchandising: Lead efforts to create visually appealing displays and showcase jewelry products effectively to attract customers and drive sales. Ensure that displays are regularly refreshed and maintained. 7. Sales Reporting and Analysis: Generate sales reports, analyze performance metrics, and provide insights to management on sales trends, customer preferences, and opportunities for improvement. 8. Customer Service Excellence: Set a high standard for customer service and lead by example in providing exceptional service to all customers. Handle escalated customer issues or complaints with professionalism and resolution. 9. Team Collaboration: Collaborate with store management and other senior staff members to develop and implement store policies, procedures, and initiatives to improve sales performance and customer satisfaction. 10. Training and Development: Conduct training sessions and workshops for junior staff on sales techniques, product knowledge, customer service skills, and company policies and procedures. 11. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell additional products or services to customers, leveraging relationships and product knowledge to maximize sales opportunities. 12. Compliance and Security: Ensure compliance with store policies, procedures, and industry regulations, including security protocols to prevent theft and maintain a safe shopping environment for customers and staff. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Morning shift Weekend availability Work Location: In person Speak with the employer +91 7092444215 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025

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0 years

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India

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1. Customer Service: Greet customers warmly and assist them in finding the jewelry they are looking for. Provide information about different pieces, including materials, gemstones, and designs. 2. Sales: Engage with customers to understand their preferences and needs, and recommend suitable jewelry items. Use persuasive selling techniques to encourage purchases and meet sales targets. 3. Product Knowledge: Develop a deep understanding of the jewelry products available in the store, including their features, materials, and craftsmanship. Stay updated on current jewelry trends and styles. 4. Inventory Management: Assist in managing inventory levels by keeping track of stock, restocking shelves, and notifying management of low inventory or popular items. 5. Visual Merchandising: Participate in arranging jewelry displays to attract customers and enhance the visual appeal of the store. Ensure that jewelry is presented in an organized and aesthetically pleasing manner. 6. Customer Relations: Build and maintain positive relationships with customers by providing excellent service, addressing any concerns or complaints, and following up with customers after purchases. 7. Transaction Processing: Handle cash, credit card, and other payment transactions accurately and securely. Ensure that all sales are properly recorded and that customers receive receipts for their purchases. 8. Cleaning and Maintenance: Keep the store and display cases clean and organized at all times. Assist in the cleaning and maintenance of jewelry pieces as needed. 9. Security: Adhere to store security procedures to prevent theft and ensure the safety of customers, staff, and merchandise. Be vigilant for any suspicious activity and report any security concerns to management. 10. Teamwork: Collaborate with other staff members to create a positive and productive work environment. Assist colleagues as needed and contribute to the overall success of the store. 11. Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional jewelry items or accessories to customers based on their preferences and budget. 12. Training and Development: Participate in training sessions and workshops to improve sales skills, product knowledge, and customer service techniques. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Weekend availability Work Location: In person Speak with the employer +91 7092444215 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025

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0 years

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India

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1. Outbound Calling: - Make outbound calls to existing and potential customers to promote jewelry products, special offers, and promotions. - Introduce the jewelry brand, highlight key features and benefits of products, and address customer inquiries or concerns. - Follow scripts and call guidelines to ensure consistent messaging and compliance with company policies. 2. Lead Generation: - Generate leads through outbound calling efforts, prospecting, and cold calling to identify potential customers interested in jewelry products. - Qualify leads based on criteria such as purchasing intent, budget, and product preferences, and forward qualified leads to the sales team for follow-up. 3. Customer Relationship Management: - Build rapport with customers over the phone, establish trust, and cultivate positive relationships to enhance customer satisfaction and loyalty. - Maintain accurate and up-to-date customer records, including contact information, preferences, and interactions, in the customer relationship management (CRM) system. 4. Appointment Setting: - Schedule appointments for sales representatives to meet with prospective customers or provide virtual consultations to discuss jewelry products and services. - Coordinate appointment details, including time, location, and agenda, and confirm appointments with customers via phone or email. 5. Follow-up and Closure: - Follow up with leads and prospects to track the progress of sales opportunities, address any questions or objections, and facilitate the sales process. - Close sales over the phone by persuading customers to make purchases, upselling or cross-selling additional products as appropriate. 6. Customer Feedback and Market Intelligence: - Gather customer feedback and insights during phone conversations, including preferences, opinions, and suggestions, and relay this information to the marketing and product development teams. - Stay informed about market trends, competitor activities, and industry developments through customer interactions and research. 7. Performance Tracking and Reporting: - Track and report key performance metrics, such as call volume, conversion rates, and sales revenue, to evaluate individual and team performance. - Provide regular updates on progress, challenges, and opportunities to sales and marketing management. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025

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5.0 years

8 - 12 Lacs

Chennai

Remote

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Enterprise sales - GCC/IT LNT/ES/1381714 LEDT-EdutechChennai Posted On 13 Jun 2025 End Date 10 Dec 2025 Required Experience 5 - 10 Years Skills Knowledge & Posting Location SALES & MARKETING SKILLS CLIENT COLABORATION SALES CHANNEL DEVELOPMENT PROPOSAL MANAGEMENT Minimum Qualification BACHELOR OF TECHNOLOGY (BTECH) Job Description We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across Global Capability Centers (GCCs), IT/ITeS The role entails end-to-end ownership of the sales cycle – from lead generation to deal closure and solution onboarding – with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy & Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, L&D heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector’s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration & Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth & Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence & Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7–14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or L&D solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, L&D, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills.

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1.0 years

0 - 0 Lacs

India

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Location: SG Highway, Ahmedabad, Gujarat Employment Type: Full Time Key Responsibilities: Sales Revenue Generation: Meet or exceed sales targets and revenue goals by identifying and pursuing new business opportunities, upselling to existing customers, and closing deals. Customer Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and challenges, and providing effective solutions to enhance customer satisfaction and loyalty. Technical Expertise: Develop a deep understanding of the products or services being offered and stay up to date with industry trends, competitor offerings, and technological advancements. Using technical knowledge to effectively communicate product features, benefits, and value propositions to customers. Sales Strategy and Planning: Develop and execute sales strategies, including identifying target markets, creating sales plans, and implementing sales techniques to maximize revenue generation and market penetration. Sales Pipeline Management: Manage the sales pipeline by tracking and monitoring leads, opportunities, and deals at various stages of the sales process. Proactively managing and nurturing leads to ensure a healthy pipeline and a steady flow of potential customers. Team Collaboration: Collaborate with cross-functional teams, such as marketing, and customer support, to ensure alignment in sales efforts, effective product positioning, and seamless customer experiences. Sales Reporting and Analysis: Generate regular reports on sales activities, performance, and market trends. Analysing data to identify areas of improvement, develop insights, and make data-driven decisions to optimize sales strategies and processes. Continuous Learning and Development: Stay updated with industry knowledge, attending training sessions, conferences, and workshops to enhance product knowledge, sales techniques, and professional skills. Outdoor Meetings: This role includes visiting the client’s location for the finalization of deals and also, setting up booths at national and international trade fairs to attract clients. Qualifications & Other Requirements: A bachelor’s degree is a must in any relevant field (Bach. in Biomedical/Bach. in Pharma will be given first priority) Exceptional Communication skills 1-3 years of experience in sales (Service industry experience would be considered) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9429952147

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2.0 years

0 Lacs

Noida

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Experience: 2 years in US Sales Position Overview We are seeking a dynamic and results-driven Key Account Manager to manage and expand relationships with our most important clients in the United States. The ideal candidate will have a proven track record in B2B sales, exceptional communication skills, and a strategic mindset to drive growth and ensure client satisfaction. Key Responsibilities Client Relationship Management: Develop and maintain strong, long-lasting relationships with key clients, serving as their primary point of contact. Strategic Account Planning: Create and execute tailored account plans to meet client needs and achieve sales targets. Sales Growth: Identify opportunities for upselling and cross-selling within existing accounts. Collaboration: Work closely with internal teams (sales, marketing, product development) to deliver solutions that meet client objectives. Negotiation & Contract Management: Lead negotiations and manage contracts to ensure mutually beneficial agreements. Market Analysis: Monitor industry trends and competitor activities to provide strategic insights. Reporting: Prepare regular reports on account status, sales forecasts, and performance metrics. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Schedule: Night shift Work Location: In person

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0.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi

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UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860 Perks and benefits Loyalty Bonus: 20,000 Attendance Bonus: 7,000

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5.0 years

0 Lacs

Guduru, Andhra Pradesh, India

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Job Requirements Job Description: Branch Manager-Rural at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong presence in both urban and rural areas, we are dedicated to empowering individuals and businesses to achieve their financial goals. Job Title: Branch Manager-Rural Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Sales Location: Gudur, Andhra Pradesh 524101, India Additional Parameters We are looking for a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. As the Branch Manager, you will be responsible for managing the overall operations and performance of our rural branch in Gudur, Andhra Pradesh. Key Responsibilities Develop and implement strategies to achieve branch targets and goals, with a focus on increasing customer acquisition and retention Lead and manage a team of branch staff, providing guidance, training, and support to ensure high levels of productivity and customer satisfaction Monitor and analyze branch performance, identify areas for improvement, and take necessary actions to drive business growth Build and maintain strong relationships with customers, understanding their financial needs and providing appropriate solutions Ensure compliance with all banking regulations and policies, and maintain a high level of integrity in all branch operations Collaborate with other departments and teams within the bank to drive cross-selling and upselling opportunities Stay updated on market trends and competition, and provide insights and recommendations to senior management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of rural banking and liabilities products Excellent leadership, communication, and interpersonal skills Proven track record of achieving targets and driving business growth Sound understanding of banking regulations and compliance requirements Ability to work in a fast-paced and dynamic environment If you are a dynamic and results-driven individual with a passion for rural banking, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to make banking accessible and inclusive for all. Show more Show less

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1.0 - 5.0 years

4 - 6 Lacs

Gurugram

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Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Shruti- 7992282636 OR Vipul - 8447541241

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14.0 years

0 Lacs

Gurugram, Haryana, India

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Job Title: Director (Key Accounts) – Payroll Location: Gurgaon Experience Required: 14+ Years Industry: HR Technology / Payroll Services Key Responsibilities: Own and nurture long-term relationships with key payroll customers. Act as the primary point of contact for strategic accounts, ensuring client satisfaction and retention. Act as a trusted advisor to clients by understanding their business needs and delivering tailored payroll solutions. Provide insights and best practices to help clients improve their payroll operations. Identify and execute opportunities to upsell or cross-sell additional services and modules (e.g., compliance, HR tech integrations, analytics, etc.). Collaborate with internal product and sales teams to deliver customized offerings. Own customer CSAT metrics, continuously track feedback, and work on improvement plans. Ensure timely resolution of issues and proactive engagement to avoid escalations. Collaborate with internal delivery teams to ensure high-quality payroll service delivery. Monitor service levels, reporting, compliance, and client-specific SLA adherence. Drive account growth and ensure contract renewals. Build executive-level relationships within client organizations to ensure continued partnership. Qualifications & Skills: 14+ years of experience in payroll sales, account management, or payroll service delivery for enterprise clients. Strong understanding of end-to-end payroll processes, compliance, and statutory frameworks. Proven track record in upselling/cross-selling within existing accounts. Exceptional interpersonal and communication skills with a client-centric approach. Strategic thinker with a consultative selling style. Experience in working with HR Tech or Payroll services is mandatory. Show more Show less

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0.0 - 1.0 years

0 Lacs

Delhi, India

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Job Overview Join as a Graduate Fresher in our BPO sector. This full-time position is located in Delhi and is open to candidates with work experience ranging from 0 to 1 year. As a fresher, you will leverage your communication skills in a day shift environment, focusing on call handling and client interaction to contribute to our dynamic team. Qualifications and Skills Good communication skills with the ability to articulate thoughts clearly and effectively (Mandatory skill). Experience or training in outbound process to effectively manage customer interactions and meet targets. Telecalling expertise, ensuring efficient client outreach and maintaining a professional telephone presence. Strong skills in handling day shift operations seamlessly (Mandatory skill). Experience in call handling, focusing on customer satisfaction and prompt issue resolution (Mandatory skill). Basic to intermediate knowledge in sales to support cross-selling and upselling initiatives. Ability to utilize knowledge bases efficiently, maximizing information retrieval and customer service. Well-versed in managing client expectations and providing exemplary service, ensuring high customer retention. Roles and Responsibilities Engage with customers through effective call handling and manage queries professionally. Conduct telecalling activities to connect with potential clients and promote company offerings. Utilize knowledge base resources to accurately present information to clients and assist in inquiries. Collaborate with team members to meet and exceed performance targets and address client needs. Participate in outbound process activities to drive customer engagement and support sales efforts. Provide timely and accurate information to clients, maintaining a high level of service quality. Resolve client issues efficiently, ensuring satisfaction and fostering strong client relationships. Adhere to company policies and processes to ensure compliance and operational excellence. Show more Show less

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0 years

0 Lacs

New Delhi, Delhi, India

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Job Role: Business Development Manager Proficiency in Microsoft applications ( CRM, Word, Excel) Excellent communication (written and oral) Ability to prioritize and remain calm under pressure Willingness to travel when required. Required Skills and Responsibilities Key Responsibilities: Own and achieve individual targets related to staffing sales and client acquisition. Drive direct sales efforts to generate business from both new and existing clients. Utilize strong negotiation skills to close staffing deals and service contracts. Handle client accounts including onboarding, documentation, and invoice generation . Identify, qualify, and generate new leads through various channels including referrals, cold calling, job boards, and social media. Establish and maintain strong professional relationships with key HR and business decision-makers across assigned accounts. Expand business profitably by acquiring new clients, reactivating dormant accounts, and growing current partnerships. Analyze market trends and client needs to propose tailored staffing solutions. Deliver impactful client presentations , handle objections, and successfully close deals. Represent the company at job fairs, industry events, and client meetings. Prepare and present reports on sales performance, client feedback , and market opportunities. Follow up on proposals and quotations with prompt communication and clarity. Meet or exceed sales targets through client retention, upselling , and deep account penetration. Actively use the CRM system to track sales activities, pipeline status, and maintain updated client contact records. Show more Show less

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening for Customer Service voice Inbound calls/Outbound/Medical Billing,Blended Process, Chat process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 email cv on pooja@careerguideline.com

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1.0 - 6.0 years

3 - 5 Lacs

Chennai

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Job Description: Join Infinity Learn by Sri Chaitanya , one of Indias fastest-growing EdTech platforms! We are hiring dynamic and goal-driven individuals for the Inside Sales Executive role. You will be responsible for interacting with prospective students/parents, understanding their needs, and guiding them to choose the right learning programs. This is a performance-based role with great incentives and growth opportunities. Roles & Responsibilities: Connect with leads via calls, WhatsApp & emails generated through marketing campaigns Understand student/parent needs and suggest appropriate courses and packages Achieve weekly/monthly targets of enrollments Maintain accurate follow-ups using CRM tools Build long-term relationships by providing honest guidance and value to learners Upsell or cross-sell where relevant to maximize user experience and results Preferred Candidate Profile: Excellent communication in English & Hindi Confident, self-motivated, and target-driven individual Prior experience in EdTech/B2C/Inside Sales is preferred Freshers with strong communication & passion for sales can apply Should be comfortable working in a fast-paced target environment

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

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About 1702 Digital 1702 Digital is one of the fastest-growing full service Digital Marketing Companies in India. It was founded by a team of investment bankers and capital markets lawyers. 1702 hand-picked the best marketing brains in the industry, got them under one roof, and built a team that passionately innovates and punches above its weight every day. Why are we one of the fastest-growing companies? Within 8 years of our existence, companies like Adani Wilmar Limited, Dalmia, IDFC First, Narsee Monjee, Jubilant Foods, Smaaash Entertainment, Harper Collins, Adlabs Imagicaa, MasterCard, Edelweiss Tokio Life insurance, Pavers England, Marico, Bajaj Finserv, Cipla, Welingkar Institute of Management, Tata Chemicals, The Learning Curve, Odisha Government, Beyond Dreams, Mahindra Sanyo, Aon Hewitt, ACC , Camlin to name a few, work with us us for their digital first marketing strategies and execution. We have exclusive verticals for branding, strategy, art direction, SEO, technology development, media planning, performance marketing and analytics. Who are we looking for? Designation: Group Solutions Lead Key Mandatory Skills: Disciplined planning and organizational skills Conflict management and strategic foresight Excellent research, SWOT and solutions understanding for clients Immaculate grammar and spoken English Good track record of upselling various creative formats Additional Skills: Great pitch and presentation skills Great Excel and Gantt chart making skills Team coordination and structured L&D for reportees What will your Key Results Areas (KRAs) be? Overall understanding of Agency operations and project delivery: Client Servicing and Team Nurturing - Hygiene Bread and Butter everyday work Resource Planning: Plan the quarter, month, week and day across all team members for every retainer client,project or pitches Step in to execute if any of the team members (AEs/AMs) from the planning team are unavailable Onboardings: Onboard new clients and settle them streamlining their expectations for the coming days and weeks Work on developing multiple offerings that can be sold to clients in the future Keeping up the team morale, motivation and cohesion within the team Lead client calls and manage expectations. Dig detailed briefs from the clients Ensure an NPS score on 8+ quarterly from existing clients Implement consistently the processes for daily/weekly/monthly reporting for all types of clients under your AMs/AEs Lead the strategy for the quarterly and annual presentations to clients Solutions Coordination with Media Team a. Understanding nuances of various ad inventories methods that increase CTRs b. Working with the client and the media teams on solutions to bring in results Solutions Coordination with Creative Brand Strategy Team Coordinate with the brand and content strategy team to define campaign objectives and accordingly approach social copies Understand SWOT, custom solutions, and competitor works Solutions Coordination with the SEO & Tech Team Coordinate with the SEO, UI and Tech teams for timely and quality project delivery Understand SWOT, custom solutions, and competitor works Research, brainstorm and implement solutions as and when the SEO, Tech and UI/UX teams get stuck Solutions Coordination with the Sales Team for Pitches & New Business Assemble strategic insights into presentation materials for client Ability to craft brand architectures by identifying key pillars, tonality, personality, brand promise, mission and manifesto via primary and/or existing research Brainstorm with the marketing team for amplifications of campaigns done for clients Show more Show less

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1.0 - 6.0 years

2 - 4 Lacs

Vijayawada, Guntur, Machilipatnam

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Direct call :- 6352448697 Recruit adviser Generate business through the advisers Lead the team of advisers Motivate them to achieve targets Provide training and guidance to them. On Role Job Required Candidate profile Graduation Must Age: 21 to 40 years Experience: 1+ years in sales and marketing industry Bike Must Good Communications Skills

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0.0 - 15.0 years

0 Lacs

Mumbai, Maharashtra

Remote

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Company: Smartway Entertainment Location: Mumbai, Maharashtra (Remote – Work from Home) Must currently reside in Mumbai / Female Candidates (mandatory) Job Type: Full-time Salary: ₹10,000 – ₹20,000 per month Additional Pay: Commission + Performance Bonus Job Role: Outbound Sales Executive (Telesales) We are seeking enthusiastic and confident female candidates currently residing in Mumbai to join our remote team. The role involves making outbound cold calls to potential clients interested in selling products online. Such as Amazon, fiipkart, myntra, meshoo, tata cliq, jiomart, any other. Note: This is a work-from-home position, but candidates must be willing to visit the Mumbai office occasionally for training or meetings . Key Responsibilities: Make outbound cold calls to potential marketplace sellers. Explain subscription-based e-commerce services. Guide clients through onboarding and selling on platforms like Amazon and Flipkart. Handle client queries with professionalism and clarity. Follow up on leads, maintain sales pipeline, and close subscriptions. Record call outcomes, leads, and sales conversions in MS Excel or CRM . Build long-term relationships to drive client retention and upselling. Achieve daily/weekly targets for calls and conversions. Requirements: Gender: Female candidates only (mandatory) Location: Must currently reside in Mumbai (mandatory) Excellent communication skills in English and Hindi . 1 to 3 years of experience in cold calling/telesales (preferred). Strong persuasion and negotiation abilities. Basic knowledge of platforms like Amazon, Flipkart, Meesho, JioMart , etc. (preferred). Comfortable using MS Excel, MS Word, Google Sheets, Email . Must have a working laptop/PC , Android smartphone , and reliable internet connection . Willingness to attend occasional in-person training or meetings at the Mumbai office. Perks & Benefits: Fixed salary + performance-based incentives Commission on achieving sales targets Exposure to the growing e-commerce industry Learning & development through in-office sessions Work Schedule: Day Shift , Full-time (Monday to Saturday) About the Company: Smartway Entertainment is a Mumbai-based e-commerce service provider that helps businesses sell their products on leading online platforms like Amazon, Flipkart, Myntra, Snapdeal , and others. With over 15 years of industry experience , we support sellers across India and 39 countries worldwide , offering services such as product listing, cataloging, account management, sponsored ads, and e-commerce training. Vision: To assist businesses in climbing the ladder of the digital world. Mission: To transform Indian business structures through digitalization. Office Address (For Occasional Visits): Smartway Entertainment C-204 Synthofine Estate, Near Pravasi Estate, Next to Synergy, Off Aarey Road, Goregaon East, Mumbai – 400063 How to Apply: Interested candidates can apply through Indeed. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: Remote Application Deadline: 30/06/2025

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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