Job Title: Store Sales Executive Location: Kolkata Employment Type: Full-time Experience: 1–3 years About Savera Savera is a contemporary jewellery brand designed for everyday expression. We believe jewellery should feel personal, effortless, and connected to who you are. Our pieces are crafted with clean lines, soft elegance, and thoughtful detail—meant to be worn daily, styled your way, and carried through different moments of life. We collaborate with skilled partners and artisans who share our commitment to quality, clarity, and mindful craft. Savera is not about ornamentation. Savera is about presence. Role Overview As a Sales Executive at Savera, you will be the first touchpoint of our brand experience. Your responsibility is to understand the client’s taste, guide them through our collections, and deliver a warm, confident and personalized interaction. You will help customers find jewellery that matches their lifestyle, occasions, and individuality—without pressure, without noise, just quiet confidence. Key Responsibilities Client Experience & Sales · Welcome and engage customers with warmth, courtesy, and professionalism. · Understand client preferences, styling needs, and occasions to recommend suitable pieces. · Explain jewellery features in simple, clear language—materials, craftsmanship, design intent, and care. · Offer styling suggestions that align with Savera’s philosophy of understated elegance and everyday expression. · Convert showroom walk-ins into purchases while building long-term client relationships. · Maintain confidentiality and discretion with premium or frequent clients. Product & Brand Knowledge · Understand key jewellery attributes such as materials, purity, setting types, craftsmanship, and design language. · Communicate Savera’s approach to mindful craft, collaboration with artisans, and emphasis on quality and individuality. · Stay updated on product launches, seasonal collections, and evolving customer preferences. Store Operations · Support visual merchandising to reflect Savera’s minimalist and modern aesthetic. · Handle product displays, stock checks, tagging, and safe jewellery handling. · Ensure billing accuracy, clean store environment, and daily operational standards. Sales Goals & Reporting · Achieve monthly sales targets through client service, upselling, and repeat engagement. · Maintain customer records, feedback, and post-purchase follow-ups. · Share insights with management regarding customer trends, market patterns, and product demand. Qualifications · Minimum 12th pass. · 1–3 years of experience in retail, customer service (jewellery or luxury products preferred) · Strong communication skills in Hindi, Bengali and English · Warm, confident, and client-friendly personality · Good grooming, warm presence, and authentic communication. · Passion for jewellery, fashion, or lifestyle products. · Responsible, punctual, and attentive to detail. · Comfortable working in a startup environment with evolving processes. Work Schedule · 6-day working week. · Weekend & festive season availability required. Compensation Salary Range: upto ₹12,000 per month (based on experience and fit). Probation Period: 3 months. Incentive Structure: After successful completion of probation, you will be eligible for a performance-based incentive structure Interested candidates can also share their resume at [email protected] Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Job Title: Store Manager Location: Kolkata Employment Type: Full-time Experience: 3–5 years About Savera Savera is a contemporary jewellery brand designed for everyday expression. We believe jewellery should feel personal, effortless, and connected to who you are. Our pieces are crafted with clean lines, soft elegance, and thoughtful detail—meant to be worn daily, styled your way, and carried through different moments of life. We collaborate with skilled partners and artisans who share our commitment to quality, clarity, and mindful craft. Savera is not about ornamentation. Savera is about presence. Role Overview The Store Manager is responsible for leading the store team, delivering an elegant and customer-centric experience, and ensuring smooth day-to-day operations. This role requires balancing sales performance with the brand’s philosophy of personal, effortless jewellery and a culture of calm confidence. Key Responsibilities 1. Customer Experience · Ensure every customer is greeted warmly and guided with patience, respect, and courtesy. · Understand client needs, style, lifestyle, and occasions to offer suitable recommendations. · Maintain an environment where jewellery feels personal and not push-sold. · Handle high-value clients and repeat customers with discretion and relationship-building. · Resolve escalations professionally and ensure a smooth buying journey. 2. Sales & Business Growth · Own monthly and quarterly revenue targets. · Drive upselling, cross-selling, and repeat engagement without aggressive selling. · Monitor KPIs such as footfall conversion, average bill value, repeat purchases, and team performance. · Share customer insights and product demand patterns with the leadership team. 3. Team Leadership · Lead, motivate, and train sales executives. · Conduct coaching sessions on brand language, product knowledge, grooming, and customer etiquette. · Allocate tasks, manage shift scheduling, attendance, and performance. · Build a positive, supportive work culture rooted in mindfulness and respect. 4. Store Operations & Compliance · Supervise day-to-day operations—inventory, stock movement, showcase displays, vault handling. · Ensure accurate billing, documentation, and POS activities. · Maintain visual merchandising standards aligned with brand aesthetics: clean, minimal, and thoughtfully curated. · Coordinate stock transfers, replenishment, vendor coordination, and audits as needed. · Adhere to safety, hygiene, and security protocols for high-value products. 5. Reporting & Administration · Track daily sales, customer data, and team performance. · Prepare weekly/monthly reports for management. · Monitor after-sales support, exchange requests, and customer feedback. Qualifications · Bachelor’s degree · 3–5 years of experience in retail management, preferably in jewellery or luxury brands . · Strong communication, client-handling, and leadership skills. · Ability to manage premium clientele and high-value transactions. · Comfortable working in a startup culture with evolving processes and responsibilities. · Patient listener with strong relationship-building ability. · Attention to detail and a natural sense of presentation and aesthetics. · Ownership mindset, proactive, and solution-oriented. · Maintains integrity, discretion, and professionalism in all interactions. Work Schedule · 6-day work week with rotational off. · Availability during weekends, festivals, and peak sales periods. Compensation Salary Range: ₹15,000 per month (based on experience and fit). Probation Period: 3 months. Incentive Structure: After successful completion of probation, you will be eligible for a performance-based incentive structure Interested candidates can also share their resume at hr@mysavera.in Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Store Sales Executive Location: Kolkata Employment Type: Full-time Experience: 1–3 years About Savera Savera is a contemporary jewellery brand designed for everyday expression. We believe jewellery should feel personal, effortless, and connected to who you are. Our pieces are crafted with clean lines, soft elegance, and thoughtful detail—meant to be worn daily, styled your way, and carried through different moments of life. We collaborate with skilled partners and artisans who share our commitment to quality, clarity, and mindful craft. Savera is not about ornamentation. Savera is about presence. Role Overview As a Sales Executive at Savera, you will be the first touchpoint of our brand experience. Your responsibility is to understand the client’s taste, guide them through our collections, and deliver a warm, confident and personalized interaction. You will help customers find jewellery that matches their lifestyle, occasions, and individuality—without pressure, without noise, just quiet confidence. Key Responsibilities Client Experience & Sales · Welcome and engage customers with warmth, courtesy, and professionalism. · Understand client preferences, styling needs, and occasions to recommend suitable pieces. · Explain jewellery features in simple, clear language—materials, craftsmanship, design intent, and care. · Offer styling suggestions that align with Savera’s philosophy of understated elegance and everyday expression. · Convert showroom walk-ins into purchases while building long-term client relationships. · Maintain confidentiality and discretion with premium or frequent clients. Product & Brand Knowledge · Understand key jewellery attributes such as materials, purity, setting types, craftsmanship, and design language. · Communicate Savera’s approach to mindful craft, collaboration with artisans, and emphasis on quality and individuality. · Stay updated on product launches, seasonal collections, and evolving customer preferences. Store Operations · Support visual merchandising to reflect Savera’s minimalist and modern aesthetic. · Handle product displays, stock checks, tagging, and safe jewellery handling. · Ensure billing accuracy, clean store environment, and daily operational standards. Sales Goals & Reporting · Achieve monthly sales targets through client service, upselling, and repeat engagement. · Maintain customer records, feedback, and post-purchase follow-ups. · Share insights with management regarding customer trends, market patterns, and product demand. Qualifications · Minimum 12th pass. · 1–3 years of experience in retail, customer service (jewellery or luxury products preferred) · Strong communication skills in Hindi, Bengali and English · Warm, confident, and client-friendly personality · Good grooming, warm presence, and authentic communication. · Passion for jewellery, fashion, or lifestyle products. · Responsible, punctual, and attentive to detail. · Comfortable working in a startup environment with evolving processes. Work Schedule · 6-day working week. · Weekend & festive season availability required. Compensation Salary Range: upto ₹12,000 per month (based on experience and fit). Probation Period: 3 months. Incentive Structure: After successful completion of probation, you will be eligible for a performance-based incentive structure Interested candidates can also share their resume at hr@mysavera.in Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person