Make outbound calls to prospective and existing customers to promote jewellery collections, offers, and events. Handle inbound calls professionally, answer customer queries, and provide product information. Maintain and update the customer database with accurate information. Schedule store visits and appointments for walk-in customers. Follow up with leads generated through marketing campaigns, social media, and referrals. Build positive relationships with customers through polite communication and service. Maintain call logs, prepare daily reports, and meet call/lead targets. Coordinate with the sales team for follow-ups and conversions. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
1. Sales & Revenue Generation Achieve and exceed monthly, quarterly, and annual sales targets. Develop and implement sales strategies to increase revenue. Identify opportunities for upselling and cross-selling Jewellery collections. Build and maintain strong relationships with VIP and high-net-worth clients. Ensure effective execution of promotions, discounts, and special offers. 2. Customer Service & Experience Provide an exceptional luxury shopping experience. Handle customer queries, concerns, and complaints professionally. Train the sales team on customer handling, etiquette, and product knowledge. Ensure that all customer interactions align with Sonani Jewels’ brand image. 3. Sales Team Management Supervise and lead the sales team to achieve individual and team targets. Conduct regular training sessions on sales techniques and Jewellery trends. Monitor team performance and provide feedback for improvement. Schedule and allocate tasks to optimize staff productivity. 4. Product Knowledge Stay updated on product details, pricing, and unique selling points. Train staff on the latest Jewellery trends and technical aspects. Ensure that product displays and visual merchandising meet brand standards. 5. Business Development & CRM Develop and maintain a customer database for follow-ups and retention. Coordinate with the marketing team to execute local store promotions. Identify and approach potential corporate clients for bulk orders. Implement customer loyalty programs and referral initiatives. 6. Sales Reporting & Store Operations Track daily, weekly, and monthly sales performance and prepare reports. Analyze sales trends and suggest improvements. Work closely with inventory and operations teams to ensure product availability. Job Types: Full-time, Permanent Pay: ₹70,000.00 - ₹100,000.00 per month Benefits: Provident Fund Work Location: In person
1. Store Administration & Compliance Ensure all store operations align with company policies and government regulations. Maintain proper documentation for audits, financial transactions, and inventory records. Oversee security, safety, and legal compliance of the store. Handle vendor management for store supplies, repairs, and maintenance. 2. Inventory & Stock Management Track stock levels and coordinate with procurement teams for timely replenishment. Conduct regular stock audits to prevent discrepancies and shrinkage. Ensure proper tagging, barcoding, and record-keeping of Jewellery items. Work closely with the logistics team to manage inward and outward stock movement. 3. Staff Management & Scheduling Create and manage employee shift schedules, ensuring proper workforce allocation. Maintain attendance records and leave management for store staff. Ensure compliance with HR policies and assist in employee documentation. Support training programs for new hires and existing employees. 4. Financial & Cash Handling Oversee daily cash and POS transactions, ensuring accuracy and security. Manage petty cash expenses and ensure timely reconciliation. Coordinate with the finance department for invoice processing and vendor payments. Assist in budgeting and cost control for store operations. 5. Facility & Maintenance Oversight Ensure store cleanliness, hygiene, and smooth day-to-day functionality. Manage AMC (Annual Maintenance Contracts) for store equipment and utilities. Coordinate with external vendors for repairs and facility upkeep. 6. Reports & MIS (Management Information System) Prepare daily, weekly, and monthly reports on inventory, sales, and expenses. Analyze operational data to improve efficiency and reduce costs. Maintain documentation for audits, insurance, and compliance checks. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person
Drive sales aggressively, ensuring personal and team targets are met. Set daily, weekly, and monthly sales goals and track performance. Identify high-potential customers and ensure personalized engagement for high-value transactions. Train, mentor, and motivate the sales team to enhance their selling skills. Conduct daily sales briefings and performance reviews. Handle underperformance by providing feedback and corrective measures. Ensure an exceptional customer experience and build long-term client relationships. Maintain a database of high-net-worth customers and drive repeat business. Monitor competitor pricing, offers, and strategies to stay ahead in the market. Suggest and execute in-store promotions, events, and limited-period offers. Prepare daily, weekly, and monthly sales performance reports. Ensure the sales floor is well-organized, with the best-selling products highlighted. Support store management in operational functions when needed. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
Make outbound calls to prospective and existing customers to promote jewellery collections, offers, and events. Handle inbound calls professionally, answer customer queries, and provide product information. Maintain and update the customer database with accurate information. Schedule store visits and appointments for walk-in customers. Follow up with leads generated through marketing campaigns, social media, and referrals. Build positive relationships with customers through polite communication and service. Maintain call logs, prepare daily reports, and meet call/lead targets. Coordinate with the sales team for follow-ups and conversions. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Lead, supervise, and motivate the floor team. Assign daily counters, roles, and targets. Achieve monthly sales targets and improve walk-in conversion. Support on-floor selling, upselling, and cross-selling. Ensure grooming, SOP, and discipline compliance. Handle VIP clients and high-value customers. Manage billing accuracy, stock tally, and payment supervision. Plan and execute promotions, events, and exhibitions. Train staff and improve performance of low achievers. Resolve customer and staff issues on priority. Maintain luxury store ambience and service quality. Track reports, competitor activity, and team performance. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Provident Fund Work Location: In person