Home
Jobs

3745 Upselling Jobs - Page 22

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 31.0 years

0 - 0 Lacs

Kukatpally, Hyderabad

Remote

Apna logo

🎯 KRA (Key Responsibility Areas) 1. Billing & Cash Handling Accurately process customer transactions for tokens, top-ups, games, and merchandise. Maintain correct float, change, and POS system operation. Handle UPI, card, and cash payments without discrepancies. 2. Customer Service Greet customers with a friendly attitude. Explain game card usage, balance recharge process, and offers. Resolve customer complaints or redirect to the supervisor. 3. Daily Reporting & Documentation Maintain end-of-day cash reports and submit to the accounts team. Ensure reconciliation of physical cash and system entries. Report any billing errors, shortages, or excesses immediately. 4. POS System & Software Management Operate game zone software efficiently. Update and track customer transactions accurately. Report system issues immediately to IT. 5. Cleanliness & Hygiene at Cash Desk Maintain tidy and organized counters. Sanitize desk regularly, especially in high-traffic periods. 6. Upselling & Promotions Actively promote ongoing offers or value packs to customers. Inform guests about membership benefits or special events. 7. Coordination with Game Zone Team Liaise with floor staff, supervisors, and managers for guest concerns or technical issues. Ensure smooth coordination during rush hours or events. --- 🏆 Goals – Game Zone Cashiers Maintain 100% billing accuracy. Achieve zero cash discrepancies in daily reporting. Promote and sell at least 10% upselling on token recharges. Maintain customer satisfaction score above 90% (from feedback or manager review). Ensure 100% punctuality and proper grooming standards

Posted 4 days ago

Apply

12.0 years

0 Lacs

Saraswati Vihar, Delhi, India

On-site

Linkedin logo

Are you a seasoned sales leader with a proven track record in branded content, digital media, and integrated campaign sales? Inc42 is searching for a Senior Sales Manager – Brand Solutions to drive revenue growth and lead strategic client partnerships. If you have a deep understanding of the digital media ecosystem and a knack for building creative, high-impact brand solutions, we’d love to speak with you. This role is ideal for someone with 8–12 years of experience in media sales, digital publishing, agencies, or other content-led service environments. You’ll be expected to take full ownership of the sales lifecycle, from prospecting and pitching to closing and delivery, while contributing to the broader revenue strategy. About Inc42 Media Inc42 Media is India’s #1 startup media and intelligence platform that informs, educates, and empowers startup & business leaders through its incisive reporting, insightful reports, curated events and communities, and industry-leading executive courses and programs. Since launching in January 2015, and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions, and told you what's happening deep inside some of the fastest-growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of times. We Also Track Over 50,000+ Startups And Provide Market Research And Intelligence Through Our In-depth Research Reports, And We Organize Some Of The Most Sought-after Conferences And Events For Startups & Business Leaders Across India. A Few Of Our Events Are Listed Below Griffin Retreat D2C Summit D2C Retreat Fast42 GenAI Summit In 2020, we introduced Inc42 Plus, our exclusive membership program tailored for startup & business leaders, amassing over 10,000 members in record time. Apart from our sharp reporting & insightful research, through Inc42 BrandLabs, we partner with enterprises & brands to help them create branded content & experiences and reach our audience of decision-makers. Why Join Us? Gain access to an elite network of startup founders, industry leaders, and key decision-makers in India's startup ecosystem, opening doors for long-term business growth and career advancement. Make a tangible impact by helping businesses amplify their brand through strategic content solutions. Be part of India’s top startup media platform and contribute to the next wave of startup success stories. What You’ll Do Business Development & Growth Leadership Identify, target, and onboard new clients across sectors, including startups, enterprises, agencies, law firms, investment banking, and wealth management. Sell high-value branded content campaigns, digital media solutions, and event IP sponsorships. Take a consultative approach to sales, aligning our offerings with client goals to deliver measurable impact. Build and nurture long-term relationships with CMOs, marketing heads, and agency partners. Lead integrated solution development: from digital content and video storytelling to bespoke events and campaign strategy. Work closely with internal teams (BrandLabs, Content, Marketing, Accounts) to ensure high-quality execution and client satisfaction. Stay ahead of market trends to identify untapped opportunities and innovate revenue streams. Sales Strategy & Operations Own the end-to-end sales cycle: lead generation, client engagement, pitch delivery, negotiation, contract closure, and post-sale coordination. Guide the creation of compelling proposals, decks, and pitches using a data-led narrative approach. Ensure robust pipeline visibility, timely reporting, and accurate forecasting via CRM tools. Drive strategic sales planning using market insights and competitor benchmarking. Client Management & Account Expansion Serve as a strategic partner to clients, understanding their business and marketing objectives to deliver impactful brand solutions. Maintain strong post-sale engagement, ensuring repeat business and long-term partnerships. Identify and lead upselling and cross-selling initiatives for content marketing and event solutions. Build client case studies and testimonials to strengthen Inc42’s position as a trusted media partner. Drive timely revenue collections and ensure smooth execution of deliverables. Who We’re Looking For Experience: 8–12 years in B2B media sales, digital publishing, content marketing, or related industries. Experience selling brand solutions and managing high-value accounts is essential. Industry Insight: Strong understanding of the digital and content marketing landscape, with an eye for trends and innovation. Strategic Selling: Skilled in consultative, solution-oriented selling with a sharp commercial mindset. Track Record: Demonstrated ability to exceed sales targets and drive revenue growth consistently. Leadership: Experience mentoring junior sales team members and collaborating cross-functionally. Communication: Exceptional storytelling, presentation, and negotiation skills — confident in engaging CXOs and senior stakeholders. Tech Proficiency: Comfortable working with CRMs, analytics tools, and digital-first sales methodologies. Mindset: Entrepreneurial, self-driven, and adaptable — thrives in a dynamic, fast-paced environment. If you are passionate about achieving client objectives through new-age brand campaigns & GTM initiatives and want to be part of a dynamic team shaping India’s tech and startup ecosystem, we would love to hear from you! Show more Show less

Posted 4 days ago

Apply

2.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Linkedin logo

WE ARE HIRING: Sales Specialist / Senior Sales Specialist – Education Segment (Chennai & Coimbatore) Location: Coimbatore / Chennai Target Customers: Colleges, Universities, and Schools Industry: Intellectual Property (IP) Consulting & Services Are you passionate about innovation and education? Do you have a proven track record in selling to educational institutions and academicians? If yes, Allinnov invites you to join us in shaping the future of intellectual property access, awareness, utilization and innovation in academia! We are looking for a results-driven sales professional to lead our outreach in Coimbatore and Chennai, primarily targeting academicians, colleges and universities , and expanding into schools . This role involves promoting Allinnov’s IP consulting, patent facilitation, and innovation services to academic institutions. Key Responsibilities: Drive B2C and B2B sales of Innovation and IP consulting services —including patent drafting, filing, prosecution, maintenance and innovation training—to colleges, universities, and schools. Build and manage a strong sales pipeline through structured outreach, relationship-building, and strategic targeting of educational institutions. Present tailored IP service solutions to decision-makers such as Principals, Vice-Chancellors, Deans, HoDs, and School Management . Represent Allinnov at academic events, innovation fairs, and workshops to drive awareness and interest. Maintain ongoing relationships with clients to ensure satisfaction and identify opportunities for cross-selling or upselling. Qualifications: 2+ years of proven experience in selling services or products to educational institutions (preferably in Tamil Nadu). Strong understanding of academic decision-making hierarchies and sales cycles in colleges/schools. Excellent communication and presentation skills in English and Tamil. Ability to travel frequently within Coimbatore / Chennai and other parts of the India. Any background in IP, EdTech, consulting, or institutional training will be a plus. What We Offer: Competitive base salary + performance-based incentives A mission-driven role that creates real academic impact Autonomy and growth in a fast-evolving IP consulting domain Training and support to help you succeed in the innovation ecosystem Opportunity to scale your career as we expand regionally and nationally Ready to bring innovation to every classroom? Apply now at hr@allinnov.org and be part of a team driving IP awareness and innovation in education. Show more Show less

Posted 4 days ago

Apply

0.0 - 5.0 years

4 - 6 Lacs

Noida

Work from Office

Naukri logo

Hi, InfoEdge is hiring for the role of Inside Sales in Jeevansathi.com. Kindly find the details below. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from home) after mandatory 3 months training in WFO (Work from office) mode, and afterwards depending on performance, either WFH or WFO.

Posted 4 days ago

Apply

0.0 - 4.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Naukri logo

Hiring Telecaller for Fresher & Exp. -Department: Customer support - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Walk-in Interview only Connect with HR Team- 94325 11514 / 77710 93198 Required Candidate profile Qualification: Any Graduate Candidate needs to be well versed in Hindi and English On roll at ICICI Immediate joining 5 Day working, Rotational Week Offs Pay: 12K for fresher & 18K for experienced

Posted 4 days ago

Apply

0.0 - 1.0 years

0 Lacs

Esplanade, Kolkata, West Bengal

On-site

Indeed logo

Job Type: Full-time Experience: 1-3 years (Customer Service/Sales/Relationship Management preferred) We are looking for a dynamic Relationship Manager to manage premium clients through a consultative and sales-driven approach. This role combines personalized service with strategic sales responsibilities — focusing on understanding client needs, providing tailored solutions, and converting leads into long-term revenue opportunities. What You’ll Do: Build and maintain strong relationships with high-value clients through regular engagement. Conduct needs assessments via detailed consultations to understand client goals and preferences. Provide personalized recommendations and services that align with client requirements. Drive revenue by upselling service packages, converting leads, and renewing subscriptions. Take ownership of the full client lifecycle — from onboarding through successful engagement and retention. Proactively follow up with prospects and leads to meet monthly and quarterly sales targets. Act as a trusted advisor, balancing client satisfaction with business outcomes. Collaborate with marketing and product teams to align client feedback with service improvements. Maintain detailed records of interactions and sales activities in CRM tools. What We’re Looking For: Bachelor's degree in Business, Sales, Marketing, or related field.. A background in the insurance and broking industry is a plus. Proven ability in consultative or solution-based sales Exceptional communication and interpersonal skills Strong negotiation and closing capabilities Client-first mindset with a drive to exceed expectations Comfortable with performance metrics and revenue targets Organized, proactive, and able to multitask in a fast-paced environment. Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth Opportunities Comprehensive Training & Development A Fun, Supportive, and Rewarding Work Culture Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Morning shift Weekend availability Ability to commute/relocate: Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you ever worked in any matrimony/ online dating site etc. before? Are you an Immediate Joiner? Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) Business development: 1 year (Required) Language: Bengali (Required) Location: Esplanade, Kolkata, West Bengal (Required) Willingness to travel: 25% (Required) Work Location: In person

Posted 4 days ago

Apply

0.0 - 5.0 years

1 - 2 Lacs

Hyderabad/Secunderabad

Work from Office

Naukri logo

Should be comfortable with telesales profiles Fixed Day shift - 10am to 7pm 1 Rotational Week off Work from office Min HSC Good English Speaking skills required. Easy selection Immediate joining Required Candidate profile If Interested pls call or whats app Ashwini @ 8591702057

Posted 5 days ago

Apply

1.0 - 5.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Naukri logo

Minimum 1 year of experience into telecalling sales Qualifications - HSC 1 rotational week off between Monday to Friday Required Candidate profile If Interested then call or Whats App HR Muskan @ 9867296081

Posted 5 days ago

Apply

3.0 - 8.0 years

5 - 11 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Naukri logo

Excellent Comms Age upto 33 years Min 2 yrs in Sales & Service Customer service executives with upselling and cross selling can apply candidates should be from Banking Product sales Required Candidate profile If Interested then Call or Whats App HR Anika @ 7738581678 Perks and benefits 3lac worth insurance, Huge Incentive, No Probation

Posted 5 days ago

Apply

1.0 - 6.0 years

1 - 3 Lacs

Pune

Work from Office

Naukri logo

Should be comfortable with telesales profiles Fixed Day shift - 10am to 7pm 1 Rotational Week off Work from office Min HSC Good English Speaking skills required. Easy selection Immediate joining Required Candidate profile If Interested pls call or whats app Muskan @ 9867296081

Posted 5 days ago

Apply

1.0 - 5.0 years

1 - 5 Lacs

Pune

Work from Office

Naukri logo

Minimum 1 year of experience into telecalling sales Qualifications - HSC 1 rotational week off between Monday to Friday Required Candidate profile If Interested then call or Whats App HR Muskan @ 9867296081

Posted 5 days ago

Apply

1.0 - 6.0 years

3 - 6 Lacs

Chennai, Coimbatore, Bengaluru

Work from Office

Naukri logo

Age: 22- 38 years Education: Graduation in any stream Minimum Sales Experience: 1 Year to 6 years BFSI sector candidates will be preferred more Interested candidates can call HR Varun- 9310054306/ Whatsapp Resume

Posted 5 days ago

Apply

0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Linkedin logo

Company Description Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor’s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Job Description We are seeking an enthusiastic and customer-focused GSA Front Office professional to join our team in Mumbai, India. As a Guest Service Agent, you will be the face of our hotel, ensuring exceptional guest experiences from check-in to check-out. Greet guests warmly and provide a seamless check-in and check-out process Respond promptly and efficiently to guest inquiries and requests Handle guest accounts and process payments accurately Promote hotel facilities and services, identifying opportunities for upselling Maintain high standards of customer service at the front desk Collaborate with other departments to ensure guest satisfaction Manage day-to-day front office operations Address and resolve guest concerns in a professional and timely manner Ensure the lobby and front desk areas are clean and presentable at all times Stay informed about local attractions and events to assist guests with recommendations Qualifications Diploma or degree in Hotel Management or related field Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Proficiency in multi-tasking and working efficiently in a fast-paced environment Demonstrated customer service orientation and ability to exceed guest expectations Flexibility to work various shifts, including weekends and holidays Team player with a positive attitude and willingness to go above and beyond Basic computer skills and familiarity with hotel management software (knowledge of Opera PMS is a plus) Ability to stand for extended periods and assist with luggage if needed Fluency in English; knowledge of additional languages is an advantage Show more Show less

Posted 5 days ago

Apply

0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Naukri logo

Hiring for CHAT Cum UPSELLING Process Job Role: Customer Service Executive (International Chat Process). Location: Gurgaon Interview mode : Virtual only Excellent communication skills in English (both verbal and written). Qualifications: Grad & UG Both can apply Experience: Freshers & Experienced both can apply Writing skills should be good enough Salary: Up to 29k CTC CALL OR MSG ASAP, ONLY IMMEDIATE JOINERS REQUIRED Perks & Benefits: Both Side Cab Facilities within hiring Zone. 5 Days working Rotational Shifts (Majorly Night Shifts), 2 Days roaster off To apply share below mentioned details along with resume on WhatsApp - 7607028119 (HR Anuradha) Name - Contact - Email - Qualification - Experience - Current Location- Last In hand - Notice Period - Immediate Joiner - Thanks and regards Anuradha Srivastava Senior Talent Acquisition Teleperformance

Posted 5 days ago

Apply

0.0 - 3.0 years

2 - 5 Lacs

Noida

Work from Office

Naukri logo

Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant. Qualifications: Prior experience in a client-facing role involving product implementation, technical support, or customer success. Strong technical aptitude with the ability to understand and explain software products and workflows. Excellent verbal and written communication skills with the ability to simplify complex technical information for non-technical clients. Logical and analytical thinking skills to troubleshoot and resolve client issues effectively. Ability to manage multiple clients and implementation projects simultaneously. Strong interpersonal skills to build trust and maintain long-term client relationships. Patience and professionalism when handling client queries and escalations.

Posted 5 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Naukri logo

Job Title: International Chat Process Location: Gurgaon Shift: Rotational (24x7), 5 working days Eligibility: Graduates/Undergraduates (freshers & experienced up to 5 years). Excellent English communication skills (written & spoken). Comfortable with rotational shifts. Responsibilities: Handle international client queries (chat-based). Ensure prompt and high-quality resolutions. Salary Range: 15,000 - 35,000 in-hand per month + Incentives + Transport + PF Why Join Us? Global exposure (UK, US, Australia). Growth opportunities in a supportive environment. Apply now to kickstart your career! Interested candidates kindly share your CV: HR Tanu - 7384484039 HR Khushi - 8532070200 HR Anjali - 6238069002 HR Afreen - 6206077869

Posted 5 days ago

Apply

0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Linkedin logo

HCL Tech - International Voice process for banking sector (Fresher’s) – 16th to 17th June, 2025 HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process. Interview Location: HCL Elcot Sholinganallur Work Location: Chennai- Ambattur 6 Designation: Process Associate Process: Inbound Calling. * No sales or upselling or cross selling. * Educational Qualification: Candidate with Any Minimum 12 or Any UG & PG (Except MCA & MSC CSE not eligible for the interview) Shift: Rotational Shift Mode of interview: Walkin Date: 16th to 17th June, 2025 Timing: 11:00 PM to 3:00 PM Contact HR: Freddy Responsibilities Excellent communication skills both verbal and written Mandatory. A problem solving mind-set. The ability to multi task Able to work well as an individual and as part of a team Candidate with Any Minimum 12 or Any UG & PG (Except MCA & MSC CSE not eligible for the interview) Regards HR Team Show more Show less

Posted 5 days ago

Apply

2.0 - 5.0 years

3 - 3 Lacs

Nagpur, Pune, Amravati

Work from Office

Naukri logo

Planning and target setting for the agent sales team. Formulating sales strategies for different products and achieving targets. Recruitment and management of agency channel team members. Training, motivating and development of team members. Required Candidate profile - Any Graduation. - Require min 2 year of any Sales experience. - Must be local. - Age up to 40 year. - Last Company documents required. HR Amrpali - 8780199508 amrapali.sresthinfo@gmail.com Perks and benefits On Roll job + High CTC Incentives + Allowances

Posted 5 days ago

Apply

1.0 - 2.0 years

2 - 3 Lacs

Coimbatore

Work from Office

Naukri logo

Job Title: Sales Executive Inside Sales (Hybrid Setter/Closer) Location: Coimbatore (Work from Office) Reports To: Sales Lead Objective: To manage all inbound and outbound communication with prospective customers and leads, qualify them, follow up via WhatsApp and calls, and convert them into paying customers. This is a high-energy hybrid role. Key Responsibilities: * Handle incoming leads from Meta ads, WhatsApp, Instagram, TradeIndia, ExportersIndia, etc. * Qualify leads using pre-set filters (interest level, budget, intent) * Use CRM and WhatsApp tools to nurture prospects * Follow a structured sales script and objection-handling protocol * Convert qualified leads into purchases of hero SKU or bundles * Track and report CAC, lead status, reasons for drop-offs * Engage with potential distributors and escalate only warm ones to the Sales Lead * Record all customer interactions accurately in CRM Must-Have Qualifications: * 1–2 years of experience in BPO or outbound telesales (preferably night shifts for US/UK campaigns) * Strong negotiation and persuasion skills * Familiarity with WhatsApp, CRM tools, and email tools * Fluent in Tamil and functional English

Posted 5 days ago

Apply

0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Naukri logo

Greeting!!!! Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Responding promptly to customer inquiries and pitch for sales. Required Candidate profile Any Graduate / Undergraduate ( 12th / Diploma) Should have good communication skills Day shift (Sunday week off) English + Hindi / Kannada /Marati /Assami Hr Akhila - 91212 46597

Posted 5 days ago

Apply

5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Linkedin logo

Company Description VeCura Wellness is India's first scientific slimming clinic, specializing in weight loss, inch loss, body contouring services, and more for over 5+ years. With a strong presence across South India, including Tamil Nadu, Andhra Pradesh, Telangana, and Pondicherry, Vecura has expanded to 15+ clinics and a network of 200+ wellness experts. The clinic is dedicated to positively transforming the lives of over 56K+ satisfied clients through personalized slimming and weight loss solutions following expert consultations. Job Summary: We are seeking a dynamic and results-driven Branch Manager to lead our slimming and weight loss clinics in Erode and Kondapur . The ideal candidate will have a minimum of 4 years of experience in branch or operations management , with a strong focus on sales target achievement and team leadership . The Branch Manager will be responsible for overseeing day-to-day operations, driving business growth, ensuring client satisfaction, and managing a team of 15–20 staff including doctors, nutritionists, and support personnel. Key Responsibilities: Sales & Revenue Management: Achieve monthly and quarterly branch sales targets. Monitor and drive upselling, cross-selling, and client retention strategies. Track KPIs and implement corrective actions to ensure consistent performance. Branch Operations: Ensure smooth day-to-day functioning of the clinic. Manage schedules, inventory, and ensure adherence to SOPs and quality standards. Address customer feedback and implement service improvements. Team Leadership: Lead, mentor, and motivate a team of 15–20 staff members including doctors, therapists, and administrative staff. Conduct regular training, performance evaluations, and staff meetings. Foster a culture of accountability, excellence, and continuous improvement. Client Relations: Build rapport with clients to ensure a positive experience and repeat business. Resolve client concerns promptly and professionally. Reporting & Compliance: Prepare and present regular performance and financial reports to senior management. Ensure all branch activities comply with company policies, health regulations, and legal standards. Qualifications: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA preferred). Minimum 4 years of relevant experience, preferably in the wellness, slimming, healthcare, or hospitality industry. Proven track record in sales target achievement and team management. Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Willingness to take complete responsibility for branch performance. Location: Erode, Tamil Nadu Kondapur, Hyderabad Show more Show less

Posted 5 days ago

Apply

0 years

0 Lacs

Pune, Maharashtra, India

On-site

Linkedin logo

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Posted 5 days ago

Apply

0 years

0 Lacs

Pune, Maharashtra, India

On-site

Linkedin logo

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Posted 5 days ago

Apply

1.0 - 6.0 years

3 - 3 Lacs

Kolkata, Bardhaman, Tamluk

Work from Office

Naukri logo

• The candidate has to handle tie-up banks. • Regularly visiting all the branches across the territory • To build relationships with existing customer • Lead Closing • Handle the walk-in customerthrough tie-up Banks. Required Candidate profile *For senior designation need Insurance experience Criteria : • Experience : Sales experience of 2+ years • Age: Between 21 to 38 years

Posted 5 days ago

Apply

5.0 - 10.0 years

3 - 4 Lacs

Chennai

Work from Office

Naukri logo

Key Responsibilities: * We prefer candidates with fluent in Telugu, Malayalam and Kannada * 5+ years of Relevant Pure Sales Experience * Experience in Time Sharing sales, Concept selling, mutual funds selling, e-learning subscription selling, software sales any education or service package selling are preferred * Establish relationships with potential customers through effective communication and active listening. * Clearly and persuasively present our products/services to potential customers, highlighting their benefits and features * Consistently meet or exceed monthly sales targets *Shift timing : 9.30 am to 6.30 pm (Fixed Sunday off)

Posted 5 days ago

Apply

Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies