Store Manager

Job Summary
We are seeking a dynamic Jewellery Store Manager to lead our store operations, drive sales of premium silver jewellery, and deliver exceptional customer experiences. You will oversee daily store activities, manage a team of sales associates, optimize inventory, and implement marketing strategies to meet revenue targets. The ideal candidate thrives in a fast-paced retail environment, has a passion for jewellery, and excels in building customer loyalty.

Key Responsibilities

• Manage end-to-end store operations, including opening/closing procedures, cash handling, and compliance with safety and hygiene standards.
• Lead, train, and motivate a team of 5-10 sales staff to achieve individual and team sales targets through coaching and performance reviews.
• Drive sales growth by promoting silver jewellery collections, upselling high-margin items, and organizing in-store events or promotions.
• Oversee inventory management, stock replenishment, visual merchandising, and loss prevention to maintain optimal stock levels and store presentation.
• Build strong customer relationships, handle queries/complaints, and implement loyalty programs to boost repeat business and referrals.
• Analyze sales data, prepare MIS reports, and collaborate with HQ on marketing campaigns, including social media tie-ins for Instagram reels.
• Ensure adherence to company policies, jewellery authentication standards, and local regulations (e.g., hallmarking for silver products).

Qualifications and Skills

• Bachelor's degree in Business Management, Retail, or related field; certification in jewellery sales/merchandising preferred.
• 3+ years of experience as a Store Manager or Supervisor in jewellery/retail, with proven track record in silver/gold sales.
• Strong leadership and communication skills; proficiency in MS Excel for MIS reporting and basic Adobe tools for promotional content.
• Knowledge of jewellery trends, customer preferences in Andhra Pradesh market, and POS systems.
• Excellent problem-solving abilities, with a customer-first mindset and ability to work weekends/holidays.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person