Supply Chain Manager

JOB DESCRIPTION HEAD OF SUPPLY Job Role: Head of Supply Location: Rama Road,Kirti Nagar, New Delhi Age:- 40+ CTC: Upto 10 Lacs Job Summary We are seeking an experienced and strategic leader to join our team as the Head of Supply. In this pivotal role, you will oversee and guide all aspects of supply including sourcing, quality assurance, supply chain optimization, inventory management, and after-sales services and any other related department. As a key driver of organizational success, you will develop and implement strategies to improve efficiency, reduce costs, and enhance overall performance across the product lifecycle. You will lead a team of professionals, ensuring their seamless execution of plans and fostering a culture of accountability, collaboration, and continuous improvement. A proven track record of process implementation is essential, as you will play a critical role in refining workflows and establishing sustainable practices that align with business objectives. This role demands a visionary mindset to innovate and optimize operations while maintaining a strong focus on compliance, risk management, and cost-effectiveness. You will act as a mentor and coach, enabling team members to achieve their full potential and contribute to the organization’s growth. If you have a demonstrated history of leadership in sourcing, supply chain management, and process implementation, and are passionate about driving operational excellence, we invite you to be a part of our dynamic team. Key Responsibilities and Accountabilities (KRAs): 1. Strategic Oversight and Team Leadership ∙ Develop and drive strategies for sourcing, quality assurance, supply chain optimization, and after-sales service. ∙ Lead, guide, and oversee respective team members in executing plans and achieving targets. ∙ Ensure accountability and performance across all related functions while fostering a collaborative team environment. ∙ Monitor progress and provide strategic direction to address challenges and capitalize on opportunities. 2. Proven Expertise in Process Implementation ∙ Demonstrate a strong track record of successfully implementing processes that drive efficiency and operational excellence. ∙ Establish and refine workflows and procedures to enhance overall performance. ∙ Align process improvements with business objectives and ensure their sustainability. 3. Comprehensive Product Lifecycle Management ∙ Oversee the 360-degree product lifecycle, from vendor sourcing to post-sales service delivery. ∙ Ensure cross-functional coordination for seamless product development, quality assurance, logistics, and customer satisfaction. 4. Quality Assurance Leadership ∙ Supervise the Quality Department to maintain high product standards and cost effectiveness. ∙ Set quality benchmarks and ensure compliance through regular audits and reviews. ∙ Lead initiatives to reduce defects and enhance product reliability. 5. Sourcing Strategy Development ∙ Design and implement sourcing strategies that balance cost, quality, and delivery timelines. ∙ Identify and onboard best-in-class vendors for existing and new product categories. ∙ Establish long-term partnerships with suppliers to support sustainable growth. 6. Supplier Management ∙ Oversee supplier relationships to ensure consistent quality and timely deliveries. ∙ Drive performance improvement initiatives and resolve supplier-related disputes effectively. ∙ Regularly evaluate supplier capabilities and align them with organizational goals. 7. Supply Chain Optimization ∙ Strategize and oversee the execution of supply chain plans to meet demand forecasts. ∙ Guide teams to optimize supply chain processes, reduce costs, and improve delivery timelines. ∙ Coordinate with production, logistics, and warehousing teams to ensure smooth operations. 8. Inventory Management ∙ Provide strategic direction for inventory forecasting and optimization. ∙ Oversee inventory control measures to prevent stock-outs and reduce excess inventory. ∙ Analyze trends across FBA, FBF, and in-house warehouses to make proactive adjustments. 9. Warehousing and Distribution ∙ Lead teams to coordinate with logistics partners for cost-effective transportation. ∙ Ensure optimization of transportation routes and compliance with regulations. ∙ Guide warehousing operations to achieve efficient storage and distribution practices. 10. After-Sales Services Management ∙ Supervise the after-sales services team to ensure timely and efficient customer support. ∙ Develop strategies to reduce customer complaints and enhance service satisfaction. ∙ Monitor service metrics and guide improvements in response times and issue resolutions. 11. Cost Management ∙ Identify cost-saving opportunities and guide teams in implementing efficiency initiatives. ∙ Analyze cost drivers and establish metrics for continuous performance tracking. ∙ Ensure cost management aligns with overall business goals. 12. Process Improvement and Innovation ∙ Lead efforts to identify opportunities for process optimization across sourcing and supply chain functions. ∙ Drive adoption of innovative practices to enhance efficiency and effectiveness. ∙ Collaborate with cross-functional teams to implement and sustain improvements. 13. Compliance and Risk Management ∙ Oversee adherence to laws, regulations, and industry standards. ∙ Identify and mitigate potential supply chain risks to ensure business continuity. ∙ Establish controls and best practices to safeguard operations. 14. Team Development and Performance Management ∙ Mentor and develop team members to enhance their skills and performance. ∙ Provide clear direction, feedback, and growth opportunities to build a high-performing team. ∙ Promote a culture of ownership, accountability, and continuous improvement. Qualifications and Skills: ∙ Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (Master’s degree preferred). ∙ Minimum of 15 years of experience in Sourcing and Supply Chain Management, with at least 5 years in a leadership role. ∙ Proven expertise in process implementation and driving operational excellence. ∙ Strong negotiation and relationship management skills. ∙ Excellent analytical, problem-solving, and decision-making abilities. ∙ Advanced skills in Microsoft Excel and G-Suite applications. ∙ Exceptional leadership, communication, and interpersonal skills.

Job Type: Permanent

Pay: ₹900,000.00 - ₹1,000,000.00 per year

Work Location: In person