15282 Stakeholder Management Jobs - Page 5

As a Cloud Architect at Tredence, you will play a key role in leading cloud transformation initiatives by designing and implementing scalable, secure, and cost-effective cloud architectures across Azure, GCP, and AWS. Your expertise in Infrastructure as Code (IaC), cloud security, governance, and CI/CD pipelines will be crucial in driving cloud strategy and transformation initiatives aligned with business goals. Your responsibilities will also include collaborating with data and AI teams to support infrastructure needs for advanced workloads, optimizing cloud cost management, and providing technical leadership and mentorship to engineering teams. Key Responsibilities: - Design and implement scalable, secure, and cost-effective cloud architectures across Azure, GCP, and AWS. - Lead cloud strategy and transformation initiatives aligned with business goals. - Develop and maintain Infrastructure as Code (IaC) using Terraform, Bicep, and ARM templates. - Implement and manage cloud security using Azure Policy, Key Vault, and Defender for Cloud. - Establish CI/CD pipelines using GitHub Actions and Azure DevOps. - Define and enforce governance models including RBAC, custom policies, and Zero Trust architectures. - Collaborate with data and AI teams to support infrastructure needs for advanced workloads. - Optimize cloud cost management and ensure compliance with organizational policies. - Provide technical leadership and mentorship to engineering teams. - Engage with stakeholders to understand requirements, communicate solutions, and drive adoption. Required Skills & Qualifications: - Proven experience with Azure (preferred), GCP, and AWS. - Strong proficiency in Terraform, Bicep, and ARM templates. - Hands-on experience with Azure Policy, Key Vault, and Defender for Cloud. - Expertise in CI/CD tools: GitHub Actions, Azure DevOps. - Deep understanding of cloud governance, RBAC, and Zero Trust models. - Familiarity with cloud infrastructure for Data and AI workloads (preferred). - Excellent stakeholder management and communication skills. - Ability to work effectively in challenging and ambiguous environments. - Strong problem-solving and analytical skills. Preferred Certifications: - Microsoft Certified: Azure Solutions Architect Expert - Google Cloud Certified: Professional Cloud Architect - AWS Certified Solutions Architect Professional - Certified Terraform Associate (HashiCorp),

As a ServiceNow Process Consultant at IZT, you will play a crucial role in bridging the gap between clients and delivery teams to ensure the alignment of business requirements with ServiceNow capabilities. Your responsibilities will include engaging with stakeholders to understand current processes, identifying areas for improvement, leading workshops to gather requirements, and collaborating with solution architects to design customized ServiceNow solutions. You will be expected to conduct gap analyses, recommend best practices, create user stories and process documentation, and provide post-implementation support to optimize existing ServiceNow processes. Managing multiple client engagements simultaneously and ensuring clear communication and delivery excellence will be key aspects of your role. To excel in this position, you should have at least 3 years of experience in business process consulting, preferably with a focus on ServiceNow. A strong understanding of ITSM and enterprise service management processes, along with the ability to gather and document business requirements, is essential. Experience in leading workshops, stakeholder meetings, and familiarity with ServiceNow platform capabilities are also important. Excellent communication, presentation, and interpersonal skills are required, along with strong project coordination abilities and the capacity to handle multiple priorities. Experience in Agile or hybrid delivery environments would be beneficial for this role. In a typical day as a ServiceNow Process Consultant, you will start by reviewing client requests and process assessments. You will collaborate with business stakeholders to identify optimization opportunities, work on developing tailored ServiceNow solutions, conduct workshops, and train clients on new capabilities. Post-implementation, you will continue to support clients, recommend enhancements, and ensure smooth operations. Your day will end with preparations for upcoming client meetings and project updates. Join IZT's community of professionals where growth has no bounds, and be a part of a workplace that values progress, teamwork, and creativity. If you are a self-motivated individual with a passion for work and a drive to excel in a dynamic environment, we welcome you to the IZT family.,

KKR is a leading global investment firm that offers alternative asset management, capital markets, and insurance solutions. Our goal is to generate attractive investment returns through a patient and disciplined approach, employing talented individuals, and supporting growth in our portfolio companies and communities. KKR sponsors investment funds in private equity, credit, and real assets, with strategic partners managing hedge funds. Our insurance subsidiaries offer retirement, life, and reinsurance products through Global Atlantic Financial Group. The Gurugram office of KKR provides top-notch services and solutions to internal stakeholders and clients, driving organization-wide process efficiency and transformation. The office embodies KKR's global culture and values of teamwork and innovation, containing multifunctional business capabilities crucial for furthering growth and transformation. We are currently seeking a sourcing professional to join our team. Reporting to the Head of Strategic Sourcing, this individual will play a key role in leading our India/APAC vendor base. The ideal candidate will have extensive category management experience, senior stakeholder management skills, and expertise in vendor relationship management. A successful candidate should have 15+ years of experience with a proven track record in sourcing and negotiation within a financial services organization. **Responsibilities:** - Develop the Category Strategy and Roadmap for major India-based vendors focusing on Managed Services/Business Process Outsourcing. - Establish robust Service Level Agreements across key contracts. - Possess procurement background in Advisory/Consulting, Legal, Managed Service, and Contingent Workforce. - Manage relationships with India-based firms and other significant vendors across various spend categories. - Negotiate competitive rate cards, conduct RFP processes, and ensure high service level deliverables and talent. - Identify opportunities for consolidation and cost savings. - Collaborate with Finance on metrics and reporting. - Implement a centralized and structured contracting and intake process. - Oversee location strategy and risks. - Engage key senior stakeholders for continuous governance and spend control. **Qualifications:** - Bachelor's degree with strong academic credentials and around 15+ years of relevant work experience. - Proficiency in spend analytics, sourcing, and contract management processes and systems. - Experience in category management, strategy sourcing processes, and relationship management. - Strong negotiation skills and vendor relationship management. - Ability to collaborate effectively in a cross-functional environment with diverse teams and vendors. - Excellent verbal and written communication skills, including the ability to synthesize research into actionable deliverables. - Accountable, professional, and with a strong sense of integrity. - Highly organized, efficient, and able to work under pressure in a fast-paced environment. - Excellent interpersonal skills and the ability to build professional relationships at all levels.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Design and implement comprehensive SAP SD solutions tailored to client-specific sales, distribution, and logistics requirements. Collaborate with cross-functional teams to integrate SD with other SAP modules (such as MM, FI, S/4HANA, and CRM). Lead client workshops, gather business requirements, and translate them into robust technical specifications. Optimize sales processes including pricing, billing, shipping, and credit management. Ensure seamless integration with third-party logistics and e-commerce platforms. Provide mentorship to junior consultants and ensure adherence to SAP best practices and quality standards. Your Profile 9 to 15 years of experience in SD Solution Architect. Proven experience in SAP SD implementation and support projects across diverse industries. Strong understanding of sales processes, logistics execution, and order-to-cash cycles. Hands-on experience with pricing procedures, output determination, and integration with FI and MM. Ability to lead client engagements, conduct training sessions, and manage project deliverables. Excellent communication and stakeholder management skills with a proactive and solution-oriented mindset. What you'll love about working with us We value flexibility and support a healthy work-life balance through remote and hybrid work options. Competitive compensation and benefits. Career development programs and certifications in SAP and cloud technologies. A diverse and inclusive workplace that fosters innovation and collaboration. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,

As a Buyer Services Category (Corporate & Facility Services) at Aptiv, you will play a crucial role in shaping the future of mobility by managing deals and contracts related to service categories. Working closely with tactical sourcing and stakeholders across various Aptiv facilities in India, you will be responsible for handling deals valued up to $250k and managing a consolidated annual spend of close to $60M. Your duties will include running RFx, negotiating commercial and contractual terms, executing category strategies, and driving cost savings through various means. To excel in this role, you must possess a deep understanding of sourcing and procurement processes, along with strong negotiation skills and the ability to engage effectively with cross-country stakeholders and suppliers. You will be tasked with managing the end-to-end source to contract cycle for service categories, overseeing RFx activities, collaborating with the strategic team to implement category strategies, and maintaining stakeholder relationships both internally and with suppliers. Key requirements for this position include experience in sourcing and contracting for a variety of services such as HR, engineering, consultancy, facility management, security, and more. Additionally, you should have experience leading teams, excellent stakeholder management skills, and proficiency in Microsoft Suite applications. Strong relationship-building, problem-solving, and communication skills are essential, along with the ability to thrive in a fast-paced environment. Ideal candidates for this role will have over 13 years of experience in managing service categories, a business degree or equivalent qualification, and supply chain certifications such as CIPS or IIPMM. Joining Aptiv offers opportunities for personal and professional growth in an inclusive work environment dedicated to safety and innovation. You will have access to various benefits including higher education opportunities, life and accident insurance, well-being programs, and fitness club access, among others. If you are looking to make a meaningful impact in the automotive industry and contribute to a safer, more sustainable world, consider joining Aptiv and becoming a valuable member of our team.,

Join our dynamic Global Finance Shared Services team at dsm-firmenich as a GES Finance Lead Specialist ATR, where you will take on the responsibility of leading end-to-end financial accounting and reporting activities. In this role, you will be actively involved in global month-end and quarter-end closings, business analysis, internal controls, and audits within a fast-paced and collaborative environment. Your contribution as a key partner in ensuring financial compliance and accuracy across the enterprise will be pivotal. As part of your key responsibilities, you will drive timely and accurate month- and quarter-end closing processes, ensuring adherence to the Financial Closing Cockpit (FCC) timelines. You will conduct detailed Balance Sheet reconciliations to ensure the clearance of open items and resolve intercompany mismatches. Additionally, your role will involve managing Actuals, FOOP, CAPEX/OPEX reporting, supporting financial consolidation activities, and actively participating in budgeting and forecasting cycles, including SAP data entry and variance analysis. Your commitment to ensuring robust internal control compliance and providing active support during internal/external audits will be essential. Collaboration with cross-functional teams, including Regional Finance Controllers, Sub-ledger, Tax, and Asset Accounting teams, will also be a key aspect of your role. At dsm-firmenich, we foster a global, inclusive workplace where your ideas and contributions are valued. You will have access to continuous learning and development opportunities in financial systems and leadership. Exposure to multi-country operations and global accounting practices will further enhance your skills. You will be part of a collaborative team culture comprising experienced finance professionals. We offer a competitive salary and benefits package aligned with industry standards, along with access to cutting-edge tools such as SAP, Crystal Reports, and enterprise financial platforms. To qualify for this role, you should hold a Commerce degree or equivalent qualification, with 2-4 years of relevant finance experience. Demonstrable expertise in SAP, financial closing processes, and accounting standards is required. You should have a proven track record in financial reporting, reconciliation, and intercompany accounting, as well as experience in supporting internal and external audits and managing compliance documentation. An analytical mindset with the ability to work across FOOP, CAPEX/OPEX, and consolidation will be beneficial. Strong communication and stakeholder management skills in a global, matrixed environment are essential. If you are interested in this position, please apply online by uploading your resume in English via our internal career portal. For further information about the position, please contact Nisha Tiwari (Nisha.Tiwari@dsm-firmenich.com). dsm-firmenich is fully committed to fostering an inclusive environment where creativity and innovation thrive through equal opportunities. We strive to build a workplace where everyone has the opportunity to thrive, and we do not discriminate there is a place for everyone at dsm-firmenich. We provide reasonable support for disabled applicants during our recruiting process. About dsm-firmenich: As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances to contribute to the well-being of the world's growing population. With a comprehensive range of solutions that include natural and renewable ingredients, as well as renowned science and technology capabilities, we aim to create essential products for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in nearly 60 countries and revenues exceeding 12 billion. With a diverse global team of almost 30,000 employees, we strive to bring progress to life every day, everywhere, for billions of people. To learn more about us, visit www.dsm-firmenich.com. Please note that this is a direct search led by dsm-firmenich. We accept applications only from candidates and not from agencies or subject to agency fees, percentages, or similar arrangements.,

You will be joining Flynaut LLC, a global leader in digital transformation, with a rich history of working with startups, SMEs, and large enterprises across various industries since 2004. The team at Flynaut is passionate about turning visionary ideas into reality through cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. Specializing in sectors such as healthcare, finance, education, retail, and more, we create bespoke solutions that go beyond expectations. Our commitment to innovation and quality fosters enduring relationships built on trust and transparency, with a proven track record of delivering numerous projects that yield tangible business results. As a dynamic and results-oriented professional, you will assume the role of Business Analyst & Scrum Master within our expanding team in Pune. Your primary responsibility will be to bridge the gap between business requirements and technological solutions, all while upholding agile practices throughout the project lifecycle. You will be involved in a diverse array of cutting-edge projects, ranging from web and mobile applications to AI-driven platforms and other advanced technologies. In your capacity as a Business Analyst, you will collaborate closely with stakeholders to gather and analyze business needs. This will involve creating comprehensive documentation such as business requirement documents (BRDs), user stories, process flow diagrams, and wireframes. Additionally, you will develop flowcharts, use case diagrams, and data flow diagrams to provide visual representations of business processes. Your role will also entail translating business requirements into functional specifications (SRS) for developers and designers, as well as evaluating and recommending new technologies that align with business objectives, particularly in AI, mobile, and web domains. As a Scrum Master, you will play a pivotal role in facilitating all Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews. You will be responsible for managing and tracking sprints, tasks, and deliverables using JIRA project management tools, ensuring that the team adheres to agile principles and continuously enhances development processes. Your duties will also involve removing obstacles that impede the team's progress and guaranteeing the timely delivery of project goals. Collaboration with cross-functional teams to maintain clear communication and project alignment will also be a key aspect of your responsibilities. To excel in this role, you should possess at least 4 years of experience in a combined Business Analyst and Scrum Master capacity, with hands-on experience in managing projects using JIRA. Proven expertise in web and mobile application development projects is essential, while familiarity with AI technologies and modern tech stacks is highly advantageous. Proficiency in creating flowcharts, wireframes, and other business documentation tools is expected, along with strong communication, stakeholder management, and analytical skills. A Scrum certification (CSM/PSM) would be a definite advantage. In return for your contributions, we offer you the opportunity to work on innovative technologies and high-impact projects in a collaborative and growth-focused work environment. You can expect competitive compensation and dedicated support for your career development.,

As a Lead Business Analyst at our client, a leading Big4 Consulting firm specializing in financial intelligence, data analytics, and AI-driven solutions, you will play a crucial role in driving digital transformation and shaping the future of global markets. Your primary responsibility will involve identifying, reviewing, and analyzing business processes and systems to understand design implications across Business, IT, and Operations. Additionally, you will lead the design and reengineering of processes, providing detailed guidance on process design while considering factors such as risk, end-to-end flow, and cost implications. Furthermore, you will be responsible for managing the implementation of solutions, developing control structures, and performance scorecards to ensure project milestones, budgets, resources, and employee engagement goals are met. You will work closely with external service providers and collaborate with markets/regions to understand regulatory, customer, and competitive landscapes. Your key customers/stakeholders will include WCL functional and delivery teams, other business areas and lines, Group Functional Teams (e.g., Risk, Group Finance, IT), operational support teams, as well as Group & Regional teams and other Risk sub-functions at both global and regional levels. To excel in this role, you should possess excellent Business Analyst skills, a strong analytical background with attention to detail, and experience working in cross-functional teams to drive requirements capture. Your background should also include experience in business and process analysis, change initiatives, re-engineering, planning, and deploying both business and IT initiatives. Agile expertise is essential, as you will be responsible for building agile capabilities within teams to ensure efficient requirement capture. The ideal candidate will have strong interpersonal and communication skills, the ability to challenge business intent constructively to define requirements accurately, and continuously seek innovative ways to improve business outcomes and add value to customers, stakeholders, and colleagues. You should have excellent organizational, time management, and planning skills to handle multiple large-scale responsibilities effectively. Building strong relationships across Business, IT, and Operations is crucial, and you should be flexible, adaptable in a fast-paced, changing environment, and open to challenging existing protocols and processes.,

You will be responsible for designing and implementing a high-leverage events calendar that aligns with the brand and a founder-first mission. Your role will involve planning and executing various event formats such as roundtables, mixers, offsites, demo days, founder retreats, and webinars, ensuring seamless event delivery and exceptional attendee experiences. In addition to events, you will be tasked with building and nurturing a thriving community of founders, operators, and ecosystem stakeholders. This includes identifying opportunities for connection, collaboration, and knowledge sharing. Collaborating with internal teams such as Talent, GTM, Capital, and Content will be essential to design relevant and high-impact programming. As part of the team, you will work on elevating the brand through thoughtful experiences and content-led programming. Maintaining and evolving the events playbook to drive consistency, quality, and scalability will be a key aspect of your responsibilities. Monitoring event performance, feedback, and community impact metrics will also be crucial in your role. The ideal candidate should possess 6-10 years of experience in event management, community building, or related functions. Strong execution capability with experience in managing multiple stakeholders and workstreams is a must. A passion for startups, ecosystem engagement, and founder-first thinking is essential for this role. Having exposure to B2B or startup ecosystems, particularly founder or operator networks, is considered a nice-to-have qualification. Experience in building founder or functional communities (e.g., product, GTM, capital) and an understanding of early-stage startup challenges and the broader startup ecosystem landscape are also beneficial. Key skills required for this role include excellent communication and stakeholder management, creative thinking, attention to detail, a high ownership mindset, and comfort with ambiguity. Familiarity with tools like Notion, Zoom, Eventbrite, Typeform, and community platforms is an added advantage.,

As a Senior Customer Service Executive at 1-2-Taste, a leading digital platform in the B2B food industry based in Chennai, India, you will play a crucial role in overseeing order fulfillment and customer service operations. Reporting to the Global Supply Chain Manager, you will be responsible for managing customer orders, coordinating logistics, and handling customer inquiries and complaints to ensure seamless communication between sales, supply chain, and customers. Your key responsibilities will include managing customer orders from receipt to fulfillment, coordinating shipments with Khoek for outbound deliveries, and managing customer forecasts to set accurate inventory targets. You will act as the primary point of contact for sales regarding order status, investigate customer complaints, and communicate with suppliers to track issue resolution. To be successful in this role, you should have a minimum of 5 years of experience in customer service roles within the food ingredients industry. You should possess a strong understanding of supply chain processes, experience with ERP systems and CRM platforms, and excellent communication and problem-solving skills. Fluency in English, strong analytical skills, and attention to detail are essential for managing multiple tasks efficiently in a fast-paced environment. Additionally, preferred skills include knowledge of food safety regulations, experience in working with B2B digital platforms, and strong stakeholder management skills across sales, logistics, and supply chain. In return, we offer a competitive salary and benefits package, the opportunity to work in an innovative and growing digital B2B food marketplace, and a collaborative and dynamic work environment. If you are a dynamic and experienced Customer Service Manager looking to lead order fulfillment and customer service operations in the food ingredients industry, we invite you to join our team at 1-2-Taste.,

As an ERP Functional Consultant, you will be a vital member of the team, utilizing your expertise as a Chartered Accountant (CA) with hands-on experience in ERP implementation, particularly with Oracle Financial Analyzer (OFA). Your role will involve partnering with a leading, high-growth consumer-facing business to contribute to strategic system transformation in a fast-paced, execution-driven environment. Your primary responsibilities will include leading and supporting the end-to-end process flow mapping of all operating and financial processes, conducting system integration testing and user acceptance testing, collaborating with cross-functional teams to streamline finance processes and workflows, identifying opportunities for future automation, tracking use cases and chart of accounts mapping for accurate financial performance and reporting, as well as providing post-go-live support and driving continuous process improvements. To excel in this role, you should hold a Chartered Accountant (CA) qualification with 7-8 years of post-qualification experience, demonstrate proven expertise in ERP implementations (such as Oracle, SAP, NetSuite, Microsoft Dynamics, etc.), possess a strong understanding of finance operations, controls, and reporting, and have prior exposure to fast-paced, tech-enabled, or consumer-led businesses. Additionally, your problem-solving and stakeholder management skills should be excellent to effectively fulfill the requirements of this position. By joining our team, you will be part of a high-growth, dynamic organization that offers you the opportunity to drive change, shape scalable processes, and engage in cross-functional collaboration with finance, product, and operations teams. Embrace the chance to thrive in a fast-moving environment that prioritizes innovation and execution.,

You will be part of the Project Control Team, responsible for planning, monitoring, controlling, and reporting in coordination with Specialist Verticals. In the planning phase, you will be involved in time, cost, specification, procurement, safety, quality, risk, and resource allocation planning during project acquisition and preparatory stages. During project execution, your role will include monitoring the progress of all aspects as per the plan and mitigating any deviations found during monitoring. You will ensure that the project progresses as per the plan and act as the Single Point of Contact (SPOC) for all stakeholders, providing regular internal and external reporting. As a key bridge between high-level strategic project goals and successful ground-level implementation, you will facilitate communication between senior management and the execution team. You will work closely with various cross-functional Specialist Verticals like Business Development, Design, MEP, Quantity Surveying, and Construction to ensure project success. Your principal responsibilities will include assisting the Business Development department in preparing comprehensive design and cost packages, defining project organization and governance, planning the overall program, reviewing designs for adherence to client briefs and budget, managing project estimates and budgets, coordinating interdependencies among various Specialist Verticals, visiting sites regularly, and generating stakeholder communications and internal project reports. To be successful in this role, you are required to have a full-time degree in B. Arch / B.E / B.Tech from a recognized university and a full-time PG in Project Management from a reputed institute. You must have practical experience in project management, the ability to address issues across Specialist Verticals, coordinate between design, cost, and construction targets, strong knowledge of project management methodologies, good leadership and management skills, budgeting expertise, problem-solving abilities, and excellent communication skills. You should be willing to travel and attend site meetings, proficient in MS Office tools, committed to excellence, possess strong organizational and analytical skills, be adaptable to changing priorities, and have strong interpersonal and presentation abilities. This position is located in Mumbai.,

As a Project Manager for smart meter installations in the power transmission and distribution sector, you will be responsible for various key areas to ensure successful project delivery. You will develop detailed project plans for the installation and maintenance of smart meters, working closely with cross-functional teams to ensure seamless execution. Monitoring project progress and addressing any potential bottlenecks will be crucial to your role. In terms of team leadership, you will lead a team of field technicians, providing guidance and support to maintain high-quality work and safety standards. Creating a collaborative team culture that is results-driven will be essential for achieving project goals. Quality assurance will also be a significant aspect of your role, where you will implement and oversee processes to ensure the quality of smart meter installations. Conducting regular audits to maintain compliance with industry standards and promptly addressing any quality issues will be part of your responsibilities. Stakeholder management is another critical area where you will collaborate with internal stakeholders such as the Circle Head, Project Head, and other department heads. Effective communication with external stakeholders and addressing client inquiries and concerns professionally and promptly will be essential for project success. Budget oversight will require you to work closely with the finance department to develop and manage project budgets. Monitoring expenditures and ensuring projects stay within the allocated budget will be crucial for financial success. To qualify for this role, you should have a Bachelor's degree in electrical engineering or a related field and possess 5-7 years of experience in project management, preferably in the power transmission and distribution sector. In-depth knowledge of smart metering systems, electrical distribution, and power management is essential, along with familiarity with industry trends and standards related to smart metering. Strong project management skills, including planning, budgeting, scheduling, and risk management, are required. Excellent communication and negotiation skills will be necessary to interact effectively with internal and external stakeholders. Proficiency in written and verbal communication, as well as an understanding of local and national regulations governing smart meter installations and power distribution, are vital for this role. Being adaptable to changing project requirements and technological advancements in the smart metering field is essential to succeed in this position.,

The Operations Analytics & MIS team at Citi plays a crucial role in enhancing operational excellence across front and back-office functions. By utilizing data and various tools and techniques, the team delivers key analytical solutions for USPB ops functions such as Customer Service, Core Ops, Credit, and Collections. The primary objective of the Operations Analytics team is to promote data-driven decision-making for continuous operational enhancement, leading to improved efficiency, reduced costs, and enhanced customer experience. As the AVP (IC SME), Analytics within the Operations Analytics team under Citi AIM vertical, you will contribute to a global community focused on driving data-driven transformation across Citi. The role emphasizes leveraging advanced analytics to identify opportunities for operational improvement, cost reduction, and enhanced customer experience. Your responsibilities will include designing, developing, and implementing analytical solutions that offer actionable insights to operations teams, enabling them to optimize processes, enhance efficiency, and address challenges proactively. This involves thorough analysis of operational data, development of predictive models, and creation of impactful analytical recommendations and compelling narratives for the Operation business. In this position, you will be expected to excel in the following areas: - Data Exploration: Gain a comprehensive understanding of existing data and reporting by exploring multiple platforms within the organization and engaging with various business teams and technology personnel. - Data Analysis & Interpretation: Conduct detailed data analysis to uncover trends, patterns, and anomalies in business data, utilizing a range of tools and technologies proficiently for data extraction, transformation, and analysis. - Business Knowledge: Develop a deep understanding of the business context and actively seek out best practices to enhance day-to-day operations. Guide the team in leveraging the right data and analytical tools to deliver top-notch solutions for the business. - Technical Leadership & Mentorship: Provide technical leadership and guidance in applying analytical techniques to complex operational issues. Lead the design, development, and deployment of cutting-edge analytical solutions and mentor team members on data analysis best practices. - Stakeholder Management: Collaborate closely with operations stakeholders to grasp their specific requirements and translate them into effective analytical solutions. Communicate project status, risks, and issues in a timely manner and present findings clearly to stakeholders. - Project Management: Drive projects from start to finish, ensuring adherence to timelines and budgets, maintaining process documentation, and governance through tools like JIRA. - Speed & Innovation: Demonstrate agility and innovation in addressing complex business challenges. - Governance & Compliance: Uphold data integrity and quality in analytical initiatives, foster a data-driven culture across operations, and establish governance processes to ensure compliance with internal standards. Qualifications: - Experience: Minimum 8+ years with a Master's degree or 10+ years with a Bachelor's degree in the relevant domain. - Proficiency in database management systems (e.g., DWH, EAP, SQL Server, Oracle). - Expertise in data analysis techniques and tools (e.g., SQL, SAS, Python, Pyspark programming). - Strong analytical and problem-solving skills with a focus on driving business outcomes. - Experience in Data Science AI/ML use cases and applications. - Good understanding of the banking domain, banking products, and banking operations. - Excellent communication, interpersonal, and stakeholder management skills. - Demonstrated ability to lead change and foster innovation. - Quick learner with the ability to adapt to new tools and technologies. - Proven track record of leading, motivating, and developing high-performing teams. This job description offers an overview of the role's responsibilities, and additional job-related duties may be assigned as necessary.,

The Manager role in the CREW business unit based in Bangalore, reporting to the Senior Manager CX & Operations, is responsible for ensuring seamless operations and delivering premium customer experiences for the AI-powered Personal Concierge service. This position involves leading and coordinating frontline teams to efficiently fulfill mission requests, manage live service quality, address escalations, and ensure operational continuity overnight. Key Responsibilities: - Service Delivery: Supervise the end-to-end execution of customer missions raised via the app during the night shift, ensuring prompt assignment, resolution, and fulfillment. - Live Operations Management: Actively monitor service dashboards, track ticket status, and intervene for mission escalations, quality issues, or urgent client needs. - Team Supervision: Lead and support Team Leads and Captains, conduct handover meetings with the day shift, manage staffing, and rotation to ensure continuous coverage. - Process Adherence: Maintain and enforce SOPs for fulfillment and issue handling to keep operations consistent and compliant overnight. - Quality & Experience: Drive high-touch customer engagement and personalized service for premium clients, uphold CSAT standards, and ensure efficient turnaround times. - Incident Management: Respond rapidly to operational issues, emergencies, or technology outages, coordinating with cross-functional teams as required. - Reporting: Maintain nightly logs for mission metrics, ticket volumes, escalations, and agent efficiency, providing insightful updates to leadership. Key Requirements: - 5-8 years of experience in customer experience, service operations, or hospitality management, preferably in a premium or technology-enabled environment. - Demonstrated ability to lead frontline teams of 15 members or more in fast-paced shift-based roles. - Excellent problem-solving, crisis management, and decision-making skills during off-peak/overnight hours. - Strong operational discipline, data-driven mindset, and attention to service detail. - Familiarity with tech-enabled service platforms and basic automation tools. - Willingness to work night shifts, weekends, and holidays as per business rotation. - Professional communication and stakeholder management skills. Success in this Role: Success in this role will be achieved by delivering uninterrupted overnight service, resolving issues quickly, maintaining team productivity, and ensuring high customer satisfaction and operational efficiency in collaboration with cross-functional teams and the Senior Manager CX & Ops.,

As a Legal Counsel at our esteemed organization, you will be responsible for drafting and negotiating various agreements such as ISDA Master Agreements, Credit Support Annex, CDEA, GMRA, GMSLA, and other relevant documentation. Your role will involve liaising and coordinating with internal divisions of the bank, including legal, risk, business, operations, tax, and more to ensure smooth operations. You will be tasked with reviewing constitutional documents, conducting legal due diligence, obtaining necessary consents and approvals, and ensuring compliance with regulatory requirements. Building strong relationships with clients, understanding their needs, and working closely with them to enhance satisfaction will be a key part of your responsibilities. In addition, you will need to stay updated on business and regulatory requirements, ensuring that all functions are performed in adherence to risk, regulatory, and control standards. Acting as a back-up for the Manager, managing workforce allocation, identifying training needs, and contributing to team development are also crucial aspects of the role. To excel in this position, you must possess a degree in Law from a recognized university and have 5-6 years of experience in financial products or commercial contracts drafting and negotiations. Strong communication skills, excellent legal drafting abilities, attention to detail, and the ability to multitask in a fast-paced environment are essential requirements. Furthermore, your problem-solving skills, analytical mindset, stakeholder management capabilities, and proficiency in reading complex legal documents will be instrumental in your success. Being a team player with excellent interpersonal skills and a willingness to take on new projects are qualities that we value in our Legal Counsel. If you are looking to be part of a dynamic team, grow in a stimulating environment, and make a positive impact on the future, Socit Gnrale is the place for you. Our commitment to diversity, inclusion, and ESG principles ensures that you will have the opportunity to contribute meaningfully to various initiatives and projects. Join us at Socit Gnrale and be a part of a forward-thinking organization where your skills and expertise will be valued, and your career development will be nurtured.,

As a Procurement Manager at TransUnion, you will be an integral part of our dynamic International Procurement team, based in Mumbai with the flexibility to work remotely. Your role will involve managing locally sourced demand for TransUnion Credit in various stages of maturity, contributing to multi-region or Global projects, and collaborating with stakeholders worldwide. Your responsibilities will include overseeing the procurement of specific categories of business services spend for TUC, such as IT hardware, software, professional services, and others. You will ensure compliance with Global Procurement policies while meeting local business and regulatory requirements, with a strong focus on customer service. Your efforts will be aimed at optimizing external spend, delivering cost savings and business benefits to drive improvements in operating margins and align with strategic priorities. To excel in this role, you should possess a relevant qualification and/or commercial experience in procurement, with previous experience in procuring business services in a complex growth environment. Proficiency in Microsoft Office tools like Word, Excel, and PowerPoint is essential, and an MBA or knowledge of P2P software like Coupa would be advantageous. As a recognized Procurement Professional, you will demonstrate expertise in commercial contracts, stakeholder management, change management, and analytical skills. Your strategic thinking, influencing abilities, teamwork, communication, and interpersonal skills will be key to your success in this position. This hybrid role requires regular performance of job responsibilities both virtually and in-person at a TransUnion office location for a minimum of two days a week. By joining our global Procurement team, you will have the opportunity for professional development and to contribute to the continuous improvement and success of TransUnion. For more information about our company culture, values, and privacy policy, please visit our website at https://www.transunion.com/privacy/global-job-applicant.,

The role requires you to introduce various processes and initiatives to ensure standardization across all centers and enhance Customer Satisfaction (CSAT). You will be responsible for creating a collaborative community environment among members by working closely with Community Managers and other departments to drive CSAT. Your tasks will include mapping and managing the client lifecycle from move-in to departure, understanding customer demographics to customize client experiences for maximum facility and amenity usage, and interpreting business logic through data analysis. Additionally, you will handle renewals and expansions, oversee the operational efficiency of buildings and processes, and manage client relationships from end to end within respective centers. Team management and growth, as well as internal stakeholder management, will be key aspects of this role. The ideal candidate should hold a BA / BS or equivalent degree in Business, Marketing, Hospitality, or related fields. You should excel in a fast-paced environment while maintaining a high level of attention to detail. Strong communication, organizational, and project management skills are essential. A minimum of 2-4 years of experience in hospitality, marketing, or a related field with a focus on operations is required. Moreover, a minimum of 3 years of people management experience is a must, with a preference for experience in managing teams of 5 or more individuals.,

You are a highly motivated and results-driven Hub Operations Manager focused on Grid Automation. In this role, you will oversee and optimize operational efficiency within the Grid Automation business. Your responsibilities include driving execution excellence across project management, manufacturing, supply chain, customer deliveries, and service operations while ensuring profitability, compliance, and customer satisfaction. Your impact will be significant as you oversee the end-to-end execution of Grid Automation projects, ensuring on-time delivery, cost control, and quality compliance. Monitoring key operational KPIs such as project completion rates, lead times, and revenue realization will be crucial. You will work closely with supply chain and factory teams to optimize procurement, material availability, and production schedules. Collaborating with vendors and suppliers to mitigate risks and drive process improvements will be essential for enhancing efficiency in manufacturing and assembly. Maintaining strong relationships with key customers, aligning operations with customer requirements, and collaborating with sales and business development teams will be part of your responsibilities. You will represent the company in customer interactions, negotiations, and escalation meetings when required, driving cost optimization and margin improvement initiatives. Your role will also involve leading and mentoring cross-functional teams, fostering a culture of continuous improvement, safety, integrity, and collaboration. To excel in this position, you should hold a Bachelor's/Master's degree in electrical engineering, Power Systems, or a related field with 15+ years of experience in operations, project execution, or supply chain management, preferably in Grid Automation, Substation Automation, Protection & Control, or Power Systems. Strong leadership, problem-solving abilities, communication skills, and data-driven decision-making are essential qualities. Proficiency in ERP systems, project management tools, and automation technologies is required to thrive in this fast-paced and dynamic business environment. If you are a qualified individual with a disability requiring accessibility assistance during the job application process, you may request reasonable accommodations by completing a general inquiry form on the Hitachi Energy website. Your commitment to safety and integrity, along with your ability to take responsibility for your actions while caring for colleagues and the business, align with Hitachi Energy's core values.,

About Iamneo Iamneo, established in 2016 and now a part of the NIIT family, is a rapidly growing and profitable B2B EdTech SaaS company that is reshaping the landscape of tech talent upskilling, evaluation, and deployment. Leveraging AI-powered platforms, we empower enterprises and educational institutions to cultivate future-ready talent on a large scale. As a venture under NIIT, we merge over 40 years of NIIT's expertise in learning and talent development with our AI-driven, product-centric approach to contemporary upskilling. If you are someone who is enthusiastic about innovation, meticulousness, and financial governance, we welcome you to join our team. Role Overview The Customer Advocacy & Engagement Manager plays a pivotal role in spearheading two strategic initiatives: - Customer Advocacy: Focusing on transforming our most satisfied customers into long-term brand advocates by means of referrals, case studies, co-marketing, and recognition. - Customer Advisory Board (CAB): Responsible for establishing and managing a strategic forum comprising senior customer stakeholders to influence product vision, validate roadmaps, and share market insights. This role is highly impactful, emphasizing relationships and operating at the convergence of customer success, marketing, and product strategy. Key Responsibilities Customer Advocacy Program - Take charge of executing the customer referral process within the wider advocacy program. - Identify potential advocates through NPS, CSAT, and product usage data. - Drive advocacy initiatives such as co-branded case studies, thought leadership pieces, and recognition campaigns. - Monitor and report referral metrics and advocate engagement to the leadership. Customer Advisory Board (CAB) - Lead the implementation of the CAB Charter, organizing two structured meetings annually (virtual/in-person) along with interim engagements. - Facilitate discussions on product vision, market trends, and feedback on innovation. - Manage CAB membership cycles to ensure balanced representation across institution types, roles, and geographies. - Ensure that feedback loops are closed and insights influence the roadmap and GTM strategies. Engagement & Recognition - Develop tiered recognition programs for advocates and CAB members encompassing events, spotlights, and awards. - Maintain continuous engagement touchpoints to foster enduring relationships. Governance & Reporting - Ensure that all advocacy and CAB activities are tracked in the CRM system. - Generate monthly dashboards for leadership summarizing impact, trends, and forthcoming actions. - Uphold confidentiality and ethical guidelines in all engagements. Roles & Expectations - Act as the primary contact for all customer advocates and CAB members. - Ensure concrete business outcomes from advocacy and CAB programs. - Establish repeatable playbooks for advocacy, referrals, and CAB facilitation. - Collaborate across functions with Sales, Marketing, and Product to synchronize customer voice with business objectives. Non-Negotiables (Must-Have Skills) - Proficient in building relationships with senior decision-makers (CXOs, Deans, VPs, HR Heads). - Demonstrated experience in customer advocacy, customer success, community management, or partner programs. - Excellent skills in facilitation, verbal and written communication. - Experience in B2B SaaS/EdTech environments. - Familiarity with CRM tools (HubSpot, Pipedrive, Salesforce). - Proficient in managing strategic forums or executive councils. Required Experience - Minimum of 5-8 years in Customer Success, Advocacy, or Account Management. - Over 2 years in designing or implementing structured advocacy or CAB programs. Ideal Candidate Persona - Connector Personality: Quickly builds trust and flourishes in relationship-oriented roles. - Strategic Facilitator: Structures valuable conversations and extracts actionable insights. - Process-Driven Leader: Develops scalable frameworks for advocacy and CAB programs. - Cross-Functional Influencer: Aligns Sales, Product, and Marketing priorities through the customer voice. - Trusted Advisor: Recognized by customers as a long-term partner rather than just a vendor contact. Benefits - Competitive CTC with performance-based bonuses. - Direct impact on product strategy and customer relationships. - High visibility with leadership and strategic customers. - Opportunity to shape the voice of our customers in GTM decisions. - Inclusive and collaborative work culture.,

As the Employee Relations Director based in India, Bangalore, you will provide expertise in Employee Relations and Performance Management within a centralized function. Your role involves handling complex cases, developing consistent practices, and ensuring fair treatment across clients. Reporting to the Senior Director, Employee Relations APAC & JPKT, you will establish strong relationships with local BPs and Leaders. Your impact will include: - Leading, inspiring, and developing a high-performing Employee Relations team - Conducting end-to-end ER investigations, applying relevant laws and policies - Partnering with internal stakeholders for resolution of high-impact employee escalations - Providing guidance on sensitive employee situations, mental health concerns, and performance management - Tracking, reporting, and analyzing case trends to support decision-making - Collaborating with HRBPs and Legal teams to implement workforce change strategies - Contributing to the creation and implementation of ER-related policies and templates Minimum qualifications include: - Demonstrated ability to conduct thorough ER investigations and report findings logically - 12+ years of HR experience with 6-8 years in Employee Relations or related role - Business-level English proficiency - Strong stakeholder management and conflict resolution skills - Ability to navigate ambiguity and changing environments independently - Experience in performance management and coaching on ER issues Preferred qualifications: - Experience in centralized ER or HR models - Background in high-volume, fast-paced environments, preferably in tech companies - Familiarity with systems like Workday, HR Acuity, Slack, and Google - Ability to influence stakeholders, provide coaching, and improve service delivery You will have 4 direct reports based in India and will play a key role in shaping the future of Employee Relations at Salesforce. Join us to unleash your potential, make a difference with AI, and redefine possibilities for yourself and the world. Apply now and be part of our journey towards delivering amazing customer experiences with the power of Agentforce.,

As an Associate in Corporate Planning & Management Operational Risk and Resilience Third Party Risk Management at Goldman Sachs, you will be part of a team responsible for designing and implementing the firm's Third Party Risk Management program and control framework in Hyderabad. You will collaborate with various functions across the firm, work independently, and interact with senior professionals. Your role will involve in-depth analysis, reporting for senior management, and managing Third Party Risk Management's interactions with regulators. Excellent verbal and written communication skills are essential for this role, as well as the ability to work closely with global counterparts. Your responsibilities will include but are not limited to becoming a Subject Matter Expert of the TPRM Policies and Standards, advising internal stakeholders on Third Party Risk program requirements, building strong business relationships, supporting the Quality Assurance Program, responding to regulators, identifying and leading Program enhancements, collaborating with team members and external vendors, driving continuous process improvement projects, maintaining program documentation, and coordinating with internal senior forums and business engagement meetings. To qualify for this role, you should have a relevant Bachelor's degree with an excellent academic record, 3-4 years of experience in finance, accounting, or business management, analytical capabilities, exceptional attention to detail, strong communication skills, leadership abilities, project management skills, a solid work ethic, and proficiency in Microsoft Excel and PowerPoint. Goldman Sachs is committed to fostering diversity and inclusion and offers various opportunities for professional and personal growth. Reasonable accommodations are provided for candidates with special needs or disabilities during the recruiting process. Join us in our mission to help clients, shareholders, and communities grow by leveraging our people, capital, and ideas. To learn more about our culture, benefits, and career opportunities, visit GS.com/careers.,

As a Business Analyst at Capgemini, you will be empowered to shape your career the way you desire. You will have the opportunity to work with a collaborative community of colleagues worldwide, who will support and inspire you to reimagine what is achievable. Your role will involve engaging with clients and focusing on P2P processes, demonstrating expertise in Gen AI and advanced AI/ML concepts. Your strong analytical and problem-solving skills will enable you to excel in this position. Your excellent communication and interpersonal abilities will be essential in this role, as you will be required to work with various stakeholders. Familiarity with Agile methodologies will be beneficial for you to succeed in this position. Your primary skills should include Artificial Intelligence, Gen AI, Business Analyst, FRD, BRD, and User Stories BSFI Domain Knowledge. Additionally, possessing secondary skills such as Analytical Thinking, Verbal Communication, and Stakeholder Management will be advantageous. Capgemini is a global business and technology transformation partner known for accelerating organizations" transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini has a rich heritage of over 55 years. Clients trust Capgemini to leverage technology effectively to address their business needs comprehensively. The company offers end-to-end services and solutions, utilizing its strengths in strategy, design, engineering, AI, cloud, and data. Capgemini's deep industry expertise and partner ecosystem contribute to its success, with global revenues of 22.5 billion reported in 2023. Join us at Capgemini and be part of unlocking the value of technology for leading organizations, contributing to a more sustainable and inclusive world.,

The Group IT Change Manager will design and deliver a global IS Change Management process, working with global IT leaders to ensure it is fit for purpose, measurable, and operational. This role involves leading the Change Advisory Board (CAB) and driving process efficiency and effectiveness improvements. You will own and lead the delivery of a global Change Management process based on ITIL best practices, ensuring it is fit for purpose and operational. As the Chair of regular CAB meetings, you will ensure timely decisions on normal and emergency changes. It will be your responsibility to set up and report on agreed KPIs and metrics to measure the effectiveness of the Change Management process. As the Group IT Change Manager, you will ensure the continued maturity of Change Management through stakeholder feedback and KPI/metrics review. You will drive process efficiency and effectiveness improvements through continual improvement and the use of standard change requests. Collaborating with key IT partners to ensure third-party changes are logged and reviewed effectively will also be part of your role. Conducting change reviews to capture lessons learned from failed, emergency, and other periodic changes, ensuring actions are logged and tracked, will be essential. You will work towards seamless integration between processes such as Incident and Problem Management to ensure process efficiency and effectiveness. Providing process documentation, training, and consultation to support governance, compliance, and understanding of Change Management across the global IT community will be crucial. Managing complex stakeholders and leading initiatives across multiple functions and teams to ensure global compliance with the Change Management process across the IS community will also be part of your responsibilities. The ideal candidate for this role will possess an ITIL Intermediate certification or relevant Change Management qualification and experience. You should have the ability to self-organize, proactively initiate work actions, and support others in driving actions to completion. Strong analytical skills, excellent communication abilities, and the capacity to lead IT Change Management for a global organization are vital for this position. In summary, the Group IT Change Manager role at Spirax Group is a key position responsible for designing, implementing, and optimizing global Change Management processes to ensure operational efficiency and effectiveness across the organization.,

We are looking for a highly experienced and driven Applications Development Group Manager (Senior Vice President - C14) to join our Digital Technology organization. In this senior management-level position, you will lead a team responsible for building and maintaining cutting-edge mobile and desktop applications and platforms for Citi's institutional clients. Your role will be crucial in establishing and implementing innovative application systems and programs, collaborating closely with our Technology Team to drive systems analysis and programming activities. Your responsibilities will include possessing expert-level knowledge of Java, Spring Framework (including Spring Boot and Spring Cloud), Kafka, MongoDB, distributed databases, and messaging systems. You will oversee the design and development of complex systems utilizing various technologies, drive the adoption of CI/CD pipelines, exhibit familiarity with DevOps practices, and mentor multiple teams of professionals towards achieving established goals. Additionally, you will provide strategic direction, foster cross-functional collaboration, resolve complex technical issues, ensure adherence to standards and procedures, integrate application development knowledge with the overall technology function, and exercise sound judgment based on thorough analysis of situations. To qualify for this role, you should have at least 14 years of relevant experience in applications development and management, including experience in managing global technology teams. You should also have a working knowledge of industry practices and standards and consistently demonstrate clear and concise written and verbal communication. A Bachelors degree/University degree or equivalent experience is required, with a Masters degree being preferred. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster.,