Job
Description
About Zoca Zoca is a fast-growing local business marketing platform that helps salons, spas, and wellness businesses attract, convert, and retain more clients through AI-powered tools. Backed by real-time data and automation, we simplify growth for beauty professionals. Responsibilities Own the Sales Journey Cadence: Manage and streamline the journey from free trial initiation to paid conversion. Ensure timely follow-ups, track lifecycle stages, and minimize drop-offs. Analyze Conversion Patterns: Examine trial and paid user data to identify key trends, behavioral patterns, and conversion blockers. Suggest optimizations to improve conversion rates. Lead Funnel & Revenue Insights: Monitor and report on trial-to-paid funnel performance. Create actionable dashboards and summaries for sales and leadership teams. Automation & Process Improvements: Develop lightweight automations in Sheets or CRM to reduce manual follow-ups and increase visibility. Utilize formulas, filters, conditional alerts, and integrations whenever possible. Profile Audits: Regularly analyze accounts and provide feedback for the sales team based on user behavior, segment, geography, or other filters. Collaboration with Intern Teams: Drive accountability and coordination among intern sales teams. Set cadences, provide tracking tools, and follow up on actions for high-priority leads. Documentation & Attention to Detail: Maintain clear documentation of SOPs, cadences, and changes. Ensure clean data hygiene in Sheets or CRM systems for accurate reporting. Revenue-Focused Operations: Gear every process and initiative towards increasing paid conversions and improving revenue efficiency. Think like a growth operator. Requirements Strong proficiency with Google Sheets/Excel and SQL (e.g., formulas, pivots, filters, dashboards). Analytical mindset with the ability to turn data into actionable insights. Excellent verbal and written communication skills. Self-starter, proactive, and comfortable working with minimal supervision. Proven ability to coordinate with internal stakeholders (sales, interns, etc.). Attention to detail and ownership over process quality. Experience or interest in sales operations, funnel analysis, or SaaS sales is a strong plus. Nice to Have Experience with CRM tools (e.g., HubSpot, Salesforce, Zoho) or task automation tools (e.g., Zapier). Previous exposure to startup sales processes or SDR teams. Familiarity with SQL or no-code tools for basic data querying or workflow automation. Why Join Zoca? Build something meaningful: Help shape a platform that’s transforming how local service businesses grow online. Own the narrative: You won’t just execute — you’ll help define the brand, category, and customer journey from the ground up. Join early, grow fast: Be part of a high-impact core team in a fast-moving, early-stage startup. Collaborate closely: Work side by side with product, growth, and leadership in our Bangalore office. Led by vision: Founded by Ashish Verma — a growth-focused SaaS entrepreneur with a strong track record in building marketing-led products for small businesses. Skills: dashboards,documentation,automation,crm tools,sql,excel,ms excel,communication,data analysis,google sheets,task automation tools Show more Show less
