Sales Operations Associate

We are seeking a motivated and detail-oriented Sales Operations Associate to support our sales team and enhance the overall efficiency of our operations. In this role, you will work closely with sales representatives, management, and customer support teams to streamline processes, manage data, and optimize our CRM tools. The ideal candi will possess a strong foundation in sales operations, a passion for customer support, and an eagerness to contribute to our teams success.
Key Responsibilities: - Collaborate with the sales team to support daily operations and processes, ensuring efficient workflow and adherence to best practices. - Manage and maintain data within the CRM tool, ensuring accuracy and completeness to facilitate informed ision-making. - Assist in the preparation of sales reports and analytics, providing actionable insights to help drive sales strategies and performance. - Support customer support operations by addressing inquiries and resolving issues in a timely manner, maintaining a high standard of customer isfaction. - Identify opportunities for process improvement within sales operations and contribute to the implementation of solutions. - Provide training and support to new team members on CRM tools and sales processes. - Work closely with cross-functional teams to ensure alignment and continuity across sales, keting, and customer support. Required Skills and Qualifications: - Proven experience in sales operations, customer support operations, or related fields. - Proficiency in CRM tools (e.g., Salesforce, HubSpot) and a strong aptitude for data management. - Excellent organizational skills with a keen attention to detail and accuracy. - Strong analytical skills and the ability to interpret sales data and metrics. - Effective communication skills, both written and verbal, with a focus on customer service. - Ability to work collaboratively in a fast-paced, team-oriented environment. - Proactive problem-solving abilities with a focus on continuous improvement. Preferred Qualifications: - Bachelor s degree in Business Administration, keting, or a related field. - Experience in a sales operations role within a similar industry. - Familiarity with sales forecasting and pipeline management. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and growth within the company. - A collaborative and inclusive work environment. - The chance to make a meaningful impact in a forward-thinking organization. How to Apply: If you are en siastic about supporting sales operations and contributing to a dynamic team at Trask, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience to [insert application email or link]. Trask is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Title: Sales Operations Associate Company Name: Trask Roles and Responsibilities: 1. Sales Operations Management: - Assist in the development and implementation of sales strategies to enhance organizational productivity and efficiency. - Analyze sales data and metrics to provide insights and recommendations for improving sales performance. - Collaborate with the sales team to ensure alignment of strategies, processes, and goals. 2. CRM Tool Utilization: - Manage and maintain the Customer Relationship Management (CRM) system, ensuring data integrity and accuracy. - Train and support sales team members in the effective use of the CRM tool to enhance customer interactions and track sales activities. - Generate and customize reports from the CRM to itor sales performance and forecast future sales trends. 3. Customer Support Operations: - Liaise with the customer support team to ensure seamless communication and collaboration between sales and customer service. - Assist in the development of customer support processes to improve customer isfaction and retention. - Handle customer inquiries and issues related to sales orders, ensuring timely resolution and follow-up. 4. Sales Reporting and Analysis: - Prepare regular sales reports, sum izing performance against targets and providing actionable insights for the sales management team. - Conduct ket research to identify trends, competitive landscape, and customer needs to inform sales strategies. 5. Cross-functional Collaboration: - Work closely with the keting, finance, and product teams to support the creation of sales materials and campaigns. - Participate in sales meetings and workshops to contribute to strategy formulation and share operational insights. 6. Continuous Improvement: - Identify areas for process improvement within sales operations and propose actionable solutions. - Stay up-to- with industry trends and best practices to enhance the effectiveness of sales operations. 7. Training and Onboarding: - Facilitate training sessions for new sales team members on sales processes, tools, and best practices. - Provide ongoing support and mentoring to enhance the skills and performance of sales personnel. Required Set of Skills: - Proficiency in sales operations and CRM tools. - Strong understanding of customer support operations. - Excellent analytical and problem-solving abilities. - Effective communication and interpersonal skills. - Ability to work collaboratively in a team-oriented environment. This position at Trask requires a motivated individual who can thrive in a fast-paced sales environment and play a key role in driving sales success through efficient operations and exceptional customer support.