Job Description: We are looking for a detail-oriented and performance-driven Social Campaign Manager to lead the planning, execution, and optimization of paid social media campaigns across platforms like Facebook, Instagram, Google Ads, Twitter, LinkedIn, and more. The ideal candidate should be adept at campaign setup, pacing, troubleshooting, reporting, and strategy creation. Key Responsibilities: Plan, create, and manage paid campaigns (Awareness, Traffic, Conversions, Engagement) Work with platforms like Facebook Ads Manager, Twitter Ads, Google Ads Optimize campaigns for KPIs like CPA, ROAS, CPC, and CPL Create media strategies and media plans Analyze performance and generate weekly campaign reports Conduct quality checks and monitor budget pacing Troubleshoot ad issues including pixel tracking and audience mismatch Required Skills & Qualifications: Proven experience in paid media marketing Familiarity with pricing models (CPC, CPM) Strong understanding of ad optimization and performance metrics Excellent communication and analytical skills Knowledge of multiple ad platforms (Meta, LinkedIn, Snapchat, Pinterest is a plus) Facebook Media Planning certification is a bonus Preferred Background: Experience in agencies or digital marketing firms Candidates with a track record of managing high-performing campaigns Client-handling experience is preferred

Roles & responsibilities: Serve as the primary POC for internal teams and external client stakeholders. Coordinate and prioritize campaign requests to ensure timely and accurate execution. Collaborate with traffickers for campaign setup and resolve operational/technical issues, including video ads. Manage and analyze weekly/monthly/quarterly reports to track performance and ensure contract compliance. Communicate proactively with clients and manage expectations effectively. Lead and support the team with strong people management skills. Escalate complex technical issues to engineering when necessary Skill Set Required: 7+ years of experience in online ad operations with a strong understanding of campaign setup, QA, and troubleshooting Prior experience leading teams and working directly with US clients; flexible to work US business hours Proficient in DV360, DCM, and other ad serving platforms; expertise in these tools is a strong advantage Strong analytical, problem-solving, and project management skills with advanced Excel and database knowledge Detail-oriented team player with excellent client servicing and communication skills Bachelor's degree required; experience in creative services is a plus #Hyderabad Location #WFO #Nightshifts Interested candidates, please fill out the below Google form https://docs.google.com/forms/d/113H-loBOaCB4teqLLbJdAHyUQOeKceWCLuMwH8CpCt8/edit

Role and Responsibilities: Establish, configure, and manage Git repositories to support version control and collaboration. Develop and troubleshoot procedures, views, and complex PL/SQL queries, ensuring effective integration and functionality within Git environments. Experience with tools like SQL Developer, TOAD, or similar. Develop complex SQL queries, scripts, and stored procedures to support application and reporting needs. Writing SQL queries to extract, manipulate, and analyze data from databases. Optimizing queries to improve performance and reduce execution time. Creating and maintaining database tables, views, indexes, and stored procedures. Design, implement, and optimize relational database schemas, tables, and indexes. Create and maintain database triggers, functions, and packages using PL/SQL. Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Comprehensive expertise in SQL, Snowflake and version control tools such as Git and SVN. Minimum of 3 years of experience in application support and maintenance. Proven ability to communicate complex technical concepts effectively Demonstrated ability to exhibit client empathy and ensure customer satisfaction with issue resolution. Strong written and verbal communication skills. Adept at presenting intricate technical information in an accessible manner to varied audiences. Ability to thrive in a fast-paced, dynamic environment with high levels of ambiguity. Practical problem-solving skills focused on resolving immediate customer issues while planning for long-term solutions. Highly organized and process-oriented, with a proven track record of driving issue resolution by collaborating across multiple teams. Strong interpersonal skills with a customer-centric approach, maintaining patience and composure under pressure during real-time issue resolution. Working knowledge of DSP/SSP platforms is an added advantage. Open to work in night shifts in a 24/7 project.

The Onboarding Specialist is a critical role responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform. This role involves acting as a technical expert, managing a portfolio of projects, and delivering a high-quality onboarding experience within specified time and budget constraints. The successful candidate will work with a range of clients, from mid-market self-service to enterprise-level, setting appropriate expectations, improving processes, and ensuring consistent client satisfaction. Responsibilities: Platform and Technical Expertise: Act as a platform expert and technical subject matter expert during the launch phase, handling technical questions and queries from clients (software, data feeds, API, FTP). Provide feedback to Product Management for product features and enhancements. Develop additional client resources like videos and webinars and provide expertise for cross-training others within the company. Client Onboarding: Set up, customize, and optimize customer accounts. Deliver training sessions to client user groups using established methodologies tailored to specific customer needs. Work on configuration and troubleshooting during the customer onboarding process. Transition clients to the Support team following the implementation phase. Collaboration and Communication: Collaborate with Sales, Business Development, Engineering, Product Management, Customer Success Managers (CSM), and Account Strategy Managers (ASM) to ensure seamless customer transitions and mitigate blockers. Stay informed about the status of ongoing projects to maintain momentum. Effectively communicate technical information to both technical and non-technical audiences. Requirements: Fluent in both written and spoken English. Additional language beneficial. Experience and/or strong knowledge of API (REST and SOAP). Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols. Strong working knowledge of Excel and HTML. Minimum 2 years' experience in SaaS onboarding. Demonstrated ability to manage multiple complex projects in tandem. Demonstrable problem-solving skills and a positive attitude. Strong time management skills and the ability to prioritize tasks effectively. Excellent documentation skills. Experience in developing and delivering software training curriculum. Strong oral and written communication and presentation skills. Preferred Qualifications: Demonstrated experience with providing guidance for API integrations. Experience working with enterprise-level clients and in the e-commerce industry. Experience with remote-based training tools. Project Management Experience or Qualifications.

We are seeking a Programmatic Trainer to design and deliver engaging training programs on programmatic digital marketing. The role involves creating learning paths across all levels, conducting onboarding and upskilling sessions, and mentoring employees in applying real-world programmatic strategies. Key Responsibilities: Design and deliver training on programmatic concepts (RTB, targeting, optimization, analytics). Conduct onboarding and continuous learning programs for employees. Create and maintain engaging, up-to-date training materials. Provide hands-on sessions using platforms like DV360, The Trade Desk, and Xandr. Customize training by role and experience level. Collaborate with cross-functional teams to align content with business needs. Evaluate training effectiveness and provide learner feedback. Track attendance, outcomes, and generate improvement reports. Mentor learners to apply strategies in operational settings. Key Skills: 5+ years in Programmatic Advertising with hands-on DSP experience (DV360, TTD, etc.). Strong understanding of digital marketing, GMP tools, and campaign execution. Proven training delivery experience in digital or agency environments. DV360 and CM360 certifications preferred. Passion for teaching, mentoring, and driving continuous learning. If you're interested, please fill this Candidate Information form at your earliest convenience. Thanks, TA Team

Job Description: This role requires a meticulous person who is able to go above and beyond. You shall be responsible for both, implementing and monitoring the entire campaign lifecycle. You shall be helping our business to success through client relationship and campaign developmental strategy. You will manage campaigns in a high volume environment and act as the focal point of communication across several internal teams. The right candidate will be instrumental in providing value to our clients, and therefore integral to growing our business. We help quality advertisers and quality publishers make advertising work on the web, and we have lots of fun in the process. Here is how you will be Eligible: Work Experience: At least 5 years of experience in Ad Operations, with a minimum of 2 years dedicated to QA processes. Client Interaction: Proven experience working directly with US clients or associates in the past. Campaign Management: Comprehensive knowledge of trafficking Display and Programmatic campaigns. Team Collaboration: Strong team player with the ability to collaborate effectively and contribute to team success. Client Service Skills: Exceptional client service and communication skills to manage and address client needs efficiently. Experience with ticketing systems: Familiarity with using Salesforce or Asana to manage and track tasks, issues, and campaign workflows. Responsibilities: Campaign QA and Validation: Ensure that all ad campaigns meet client specifications, including proper setup of tracking URLs, targeting parameters, and creative assets, third-party Tags before launch. Compliance and Error Checks: Conduct thorough checks for compliance with platform policies, client-specific advertiser guidelines, and technical requirements to identify and rectify any errors. Performance Monitoring: Regularly monitor live campaigns to ensure accurate tracking, pacing, and delivery, addressing any discrepancies promptly. Documentation and Reporting: Maintain detailed QA reports, document findings, and provide actionable insights to improve workflow efficiency and campaign accuracy. Process Optimization: Work closely with the trafficking, account management, and creative teams to streamline QA processes, minimize errors, and ensure seamless campaign execution. Creative Testing for CTV Devices: Perform thorough testing of creative assets across Connected TV(CTV) devices to ensure proper functionality, quality, and compliance with platform requirements Campaign Trafficking and QA: Effectively traffic and QA various campaign types, including CPM and CPCV, ensuring accurate setup and adherence to delivery goals. Boolean Logic Implementation: Proficient in applying Boolean logic (AND, OR statements) for precise targeting and effective campaign optimization

Roles & Responsibilities Upon successfully completing training, demonstrate competency in supporting internal and external software components to achieve positive outcomes. Handle inbound software support requests via multiple means (portal, email, telephone, and chat) TIER 1 AND 2 SUPPORT. Send outbound communications to clients regarding file or communication failures. Accurately record customers' issue(s) and actions taken (internal & external) using ticketing software. Achieve all departmental KPIs and individual performance goals. Alert management of trends based on ticket patterns and client feedback. Participate in on-call support rotation for after-hours coverage. Create internal engineering tickets if needed as part of the issue resolution process following review with more senior team members. Preferred Candidate Profile Minimum 2 years of computer/technical/call center customer service experience. Excellent communication (written and verbal), interpersonal and problem-solving skills Prior experience with Ticketing and CRM software like Salesforce, Zendesk, etc. Experience handling emails, calls, and chats Experienced in troubleshooting technical issues related to API usage, including connectivity, authentication, data consistency, and performance Proficient in EDI (Electronic Data Interchange) processes and standards (e.g., EDIFACT, X12, XML) and should be able to monitor EDI transactions to ensure successful exchanges, resolving errors Experience in setting up and configuring AS2 communication protocols for secure data transmission